Note fondée sur 980 évaluations vérifiées
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 3 mars 2020
par un voyageur vérifié
Publié le 27 mars 2024
It was a great stay!
par un voyageur vérifié de Columbia
Publié le 27 mars 2024
My room was not cleaned properly. Rag ledt on ahower rod from previus guest and sink knob broken shower water pressure weak
par un voyageur vérifié
Publié le 21 mars 2024
Good staff and clean rooms
Commentaires de Gestion de l’hôtel
22 mars 2024 par Customer Service, Gestion de l’hôtel
Kerry, we're thrilled to hear your kind words about the Hilton Garden Inn Charlotte Uptown. It's great to know that our team members' dedication and the cleanliness of our rooms added positively to your stay. Isn't it wonderful to experience a newly renovated hotel? Please return soon to enjoy our updated spaces even more.
par un voyageur vérifié de Goose Creek
Publié le 19 mars 2024
This was a nice property. Our only real complaint, which the property cannot help, was the street noise from loud cars and motorcyles in Charlotte on a Saturday night.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Stephen, thank you for acknowledging the charm of Hilton Garden Inn Charlotte Uptown. It is disappointing to learn that city/street noise disrupted your tranquility during your stay. While we have limited control over external elements, your comfort remains our top priority. You might prefer to request a room further from the street on your next visit. We are excited to welcome you back in the future to fully experience our newly renovated hotel and rooms.
par un voyageur vérifié
Publié le 19 mars 2024
Easy walk to great restaurants/coffee shops. Three blocks from Spectrum Center.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Customer Service, Gestion de l’hôtel
Sally, it's fantastic to read that you enjoyed the Hilton Garden Inn Charlotte Uptown's excellent location with access to fantastic dining options and the proximity to the Spectrum Center. We're glad that you could fully enjoy the benefits of our newly renovated property and rooms. Thank you for sharing your experience, and we look forward to welcoming you back on your next visit to uptown Charlotte.
par un voyageur vérifié
Publié le 11 mars 2024
This property was clean, quiet and very enjoyable. Would highly recommend staying here!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Alexandra, it is uplifting to hear about your positive experience at Hilton Garden Inn Charlotte Uptown. We're thrilled that our efforts to maintain a clean, peaceful setting did not go unnoticed, making your stay enjoyable. Your recommendation is highly appreciated and we can't wait to provide you another excellent experience in our newly renovated rooms. Thank you for choosing us!
par un voyageur vérifié de Gilbert
Publié le 11 mars 2024
The room didn't have a bathtub but was amazing otherwise.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Sarah, thank you for sharing your experience at Hilton Garden Inn Charlotte Uptown. We're thrilled you found our newly renovated rooms impressive, even though a bathtub wasn't part of your room configuration. We hope to have the pleasure of welcoming you back for another memorable stay.
par un voyageur vérifié
Publié le 9 mars 2024
It was an overall nice place to stag
Commentaires de Gestion de l’hôtel
12 mars 2024 par Customer Service, Gestion de l’hôtel
Jorge, we're delighted to hear that you found the Hilton Garden Inn Charlotte Uptown to be a pleasant place to stay. It's truly great to know you enjoyed our recently renovated hotel and rooms. We look forward to welcoming you back on your next visit.
par un voyageur vérifié
Publié le 9 mars 2024
Front desk staff was awesome
Commentaires de Gestion de l’hôtel
10 mars 2024 par Customer Service, Gestion de l’hôtel
Charles, it's truly wonderful to hear that you had such a pleasant experience at Hilton Garden Inn Charlotte Uptown, particularly with our dedicated front desk colleagues. We're thrilled that you enjoyed our newly upgraded hotel and rooms, and we're grateful for your recognition of our team's outstanding service. Looking forward to your next visit!