Dear Dewone, Thank you for taking the time to share your thoughts. We appreciate your feedback and hope to have the opportunity to enhance your experience during your next stay at Extended Stay America. If there are specific areas you feel we can improve upon, please share them with us. We look forward to welcoming you back for an even better stay.Sincerely,Hotel Management

Dear Berlin, We appreciate you choosing to stay at Extended Stay America and writing a review. It's great to know you had a wonderful stay and enjoyed all we offer! Your suggestions are much appreciated and shared with our team. Please revisit us soon. Sincerely,Hotel Management

Dear Carmen, Thank you for taking the time to review your stay with us. Please know that we take the security of our guests very seriously, and our security team is reliable and well-trained. Also, we work very closely with local law enforcement agencies to keep our guests safe and secure during their stay. We are sorry for the inconvenience you faced and hope you will reconsider staying with us again when you return to this area.Sincerely, Hotel Management

Dear Cynthia, Thank you for taking the time to review your stay. It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We are thrilled that your overall experience was positive. We look forward to welcoming you back the next time you are in the area!Sincerely,Hotel Management

Dear Kristie, We appreciate your positive feedback regarding your stay at Extended Stay America. It's great to hear that you found the property quiet, conveniently located, and the room clean. We strive to provide a comfortable experience for our guests, and your satisfaction is our goal. Thank you for choosing us, and we hope to welcome you back on your next visit.Sincerely,Hotel Management

Dear Murtaza, We deeply regret to hear about your disappointing experience during your stay. Please accept our sincere apologies for the condition of your room not meeting your expectations. Our team is dedicated to providing clean and comfortable accommodations, and it's clear that we fell short in this instance. Your feedback is crucial, and we will take immediate steps to address and rectify the issues you encountered. We hope you might reconsider and give us another opportunity to provide you with a much-improved stay in the future. Your satisfaction is of great importance to us, and we will work diligently to regain your trust.Sincerely,Hotel Management

Dear Srikanth, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We acknowledge the importance of your concerns, especially regarding the cleanliness of our hotel, as it is our highest priority. We will address the issue with our housekeeping staff to ensure such instances are not repeated. We sincerely hope you will give us another chance to serve you in the future and look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Robert, Thank you for staying with us and posting your review. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit. However, we failed to do so, and apologize for any concerns that may have kept you from having an outstanding stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management

Dear Laura, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property, service, and breakfast met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management

Dear Lance, Thank you for choosing us. Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We are taking appropriate steps to ensure future guests do not encounter the same issues. We are grateful for your feedback that helps us improve our guest experience, and we hope you will stay with us again the next time you visit the area.Sincerely,Hotel Management

Dear Omesha, Thank you for your review. Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management

Dear KELLIE, Thank you for your excellent review of our hotel. We are delighted to know that you enjoyed your time with us and that our location was perfect for your needs. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our staff could make that happen for you. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Barbara thank you so much for providing details about your stay. I am sorry to hear that this was a bad experience for you. I would love to speak with you, to see how I can make this right. Please call the property at your earliest convenience.

Thank you for providing details about your stay. We look forward to serving you again.

Kendra thank you for me providing details about your stay. I am sorry that we did not provide a stay deserving of a 10. Please know that we are working hard to improve the guest experience.

Thank you for the awesome review. Thank you for staying with us.

We are sorry that we did not provide a stay deserving of a 10. We hope that you will give us another chance in the future.

Thank you for leaving feedback regarding your stay. We apologize for not providing a good stay. We hope that we will earn another chance to earn your business.

Malvina thank you for providing details about your stay. I have spoken with my housekeeping staff regarding the issues you mentioned in your review. We have implemented new cleaning measures and inspection of rooms daily. I hope that you will give us another opportunity to earn your business.

Thank you so much for the good rating and kind words, DeStini! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!