Thank you very much for the wonderful review! I'm glad to hear that your stay was comfortable, and that our staff were able to make such a great impression. I'll be sure to pass along the compliments to them so that they know they're doing a good job. We do hope to welcome you back again in the future!

Thank you so much for the wonderful review! It was a pleasure having you and your family stay with us and we hope you'll come back and visit again! I'll be sure to pass along the comments to my staff and let them know that they're doing a great job. Thank you again!!!

Thank you for your wonderful review! I'm glad that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future!

Thank you so much for your wonderful review!! We really appreciate it, and are happy to hear that you enjoyed your stay. I'll be sure to pass this along to my staff so they know they're doing a great job. We look forward to seeing you again!

Thank you for taking the time to review our hotel! We're thrilled to hear that you enjoyed your stay, and we hope to have the opportunity to welcome you back in the future!

We appreciate you writing a review for our hotel, but regret that we failed to meet your expectations. I'm sorry for the issues you experienced regarding housekeeping services, our cleanliness, and the behavior of other guests. I reviewed your information and couldn't find where any of these issues were brought to our attention so that we could have the opportunity to correct them. Regarding our housekeeping services, they are provided on request as displayed on the sign during check-in. Guests may ask for service everyday, somedays, or not at all. This was created in an effort to promote guest's freedom and enhance privacy efforts for those that don't wish to be pestered. Smoking across from the loading bay is our dedicated smoking area, however if any guests are bothered by this we encourage them to reach out to the front desk agent on duty, and we will gladly ask guests to go further from the hotel to correct this. Again, I apologize for the issues you experienced, and I will work with the General Manager and Housekeeping Supervisor to deduce different ways which we can better accomodate our guests going forward. We appreciate all feedback, and will use it to improve the experience. We love our return guests, and we're happy to hear that you have stayed often. We hope that we haven't lost your future business, and that you'll give us an opportunity to make things right going forward.

Thank you so much for your wonderful review!!! We're thrilled to hear that you enjoyed your stay, and were particularly impressed by our location and staff. I will pass along the compliments to each of them, and we're extremely grateful that you chose our location. We hope that we have the opportunity to welcome you again in the future!

Thank you for taking the time to write a review of our hotel! We're happy to hear that you enjoyed your stay, and were particularly satisfied with the breakfast options and our staff's hospitality! We hope that you'll stay with us again in the future, and thank you again for the wonderful review!

Thank you for taking the time to write a review of our hotel! We're happy to hear that you enjoyed your stay, and hope that you'll visit with us again in the future so that we can provide an even better experience going forward. Thank you for your business!!

Thank you for taking the time to write a review of our hotel. We greatly appreciate the positive review, and we're glad to hear that you enjoyed your stay! We hope that you'll return to us again in the future, should your travels ever bring you back to Charlotte, NC.

Thank you for taking the time to write a review of our hotel! We appreciate the feedback, and are happy to hear that you enjoyed your stay. We hope that you'll return to us in the future so that we can provide an even better experience ahead!

Thank you for writing a review of our hotel. We apologize for your lackluster experience and failing to meet your expectations. We hope that you'll return in the future and provide us another opportunity to exceed those expectations.

Thank you for taking the time to write a review of our hotel. We appreciate the feedback and apologize for the issues you experienced. I am happy to report that we are due for a renovation in the near future, and are excited to get a fresh design and new furniture! Regarding your experience with the staff, I apologize for the wait. I can see that you arrived around 12:15am, and during those times we have one staff member on duty. With that in mind, there are times where they must step away to assist other guests, or do routine parking lot and building checks for everyone's safety and security. I will address the concern with him directly to ensure that in the future, he is returning to the desk as promptly as possible. We hope that you'll stay with us again in the future so that we may provide an even better experience going forward! Thank you again for your feedback!

Thank you for taking the time to write a review of our hotel. We appreciate your feedback, and apologize for the issue with the ceiling. I will have maintenance look into this further. We're happy to hear that you enjoyed your stay, and look forward to welcoming you again in the future!

Thank you so much for your review of our hotel! We're thrilled to hear that you enjoyed your stay, and we'll be sure to specifically recognize the breakfast attendant. We apologize for the issue regarding the pool and your keycards. The pool is listed as indoor seasonal across all websites. Sometimes this can be located in some easy to miss places, and we apologize for the miscommunication. As for the keycards, we had quite a few complaints regarding these and have ordered replacement keycards that should address these issues. From time to time we get a bad batch, and I believe the last one was. Again, thank you for your review and your feedback. We hope that you'll stay with us again in the future so that we may provide an even better experience!

Thank you for taking the time to review our hotel, and I'm happy to hear you enjoyed your stay with us! We hope you'll visit us again in the future and allow us to provide an even better experience!

Thank you for taking the time to review our hotel, and I'm happy to hear you enjoyed your stay with us! We hope you'll visit us again in the future and allow us to provide an even better experience!

Thank you for your review of our hotel, and we apologize for the issues you experienced during your stay. I will speak with our housekeeping staff and management team to address the concerns regarding our overall cleanliness, and coordinate with maintenance to further assist. We appreciate your feedback, and we will use it to further improve our hotel and every guest's experience when they stay with us. Regarding the employee who checked you in, I will pass along the compliment to him and speak with the management team regarding the lack of assistance that evening. Please do not hesitate to reach out to us if you have anymore comments or concerns, and we hope to have the opportunity to welcome you back again in the future!

Thank you for taking the time to write a review of our location. We apologize that we were unable to meet your expectations during your stay. We hope you have a wonderful day and return in the future so that we can provide an exceptional experience!

We really appreciate you taking the time to write a review regarding your stay with us! I’m thrilled to hear that you enjoyed your stay, and were particularly pleased with our convenience and family friendly atmosphere. We pride ourselves on being a welcoming place for all, and we thank you for the kind feedback. We look forward to seeing you again in the future!!

Thank you for taking the time to review our hotel! We’re happy to hear that you enjoyed your stay with us and particularly enjoyed our location. We hope to welcome you back again in the future!

Thank you for taking the time to write a review of our hotel. We appreciate your wonderful review and we're thrilled to hear that you enjoyed your stay with us! We hope you'll return to us again in the future!

Thank you for taking the time to review our hotel. We really appreciate your feedback, and I’m happy to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back again in the future!

Thank you for writing a review of our location! We're thrilled that you enjoyed your experience with us. We pride ourselves on making the check-in process as seamless and quick as possible for all guests. I'll pass along the comments regarding our cleanliness to our Housekeeping Staff. Thank you again, and we hope to welcome you back in the future!

Thank you for taking the time to reveiw our hotel! We're thrilled that you enjoyed your stay with us enough to leave a positive review. We pride ourselves on building relationships with our guests and having repeat visitors. We hope you'll give us the opportunity to welcome you again in the future!

Thank you for taking the time to write a review of our location. We are sorry to hear that you were not satisfied with our breakfast offering. We value the feedback we receive from our guests, and strive to improve every future guests experience. We will work with our suppliers and corporate to improve our selections. We hope to have the opportunity to welcome you back in the future!

Thank you for your review of our hotel! We're glad to hear that you enjoyed your stay and that our staff highlighted your trip. I will pass along the compliments to my team, and we hope to have the opportunity to welcome you back in the future!

Thank you for taking the time to leave a review for our hotel! We're grateful that you chose us for your travel needs, and are happy to hear that you enjoyed your stay and the location of our property. We hope to have the opportunity to welcome you back again in the future!

Thank you for taking the time to review our hotel. We're thrilled to hear that you enjoyed your stay and we hope to have the opportunity to welcome you back to Charlotte, NC in the future!

Thank you for taking the time to write a review of our hotel. We apologize for failing to meet your expectations during your stay. I hope to have the opportunity to host you again in the future, so that we may provide an excellent experience.

Thank you so much for taking the time to review our hotel! We're thrilled to hear that you enjoyed your experience, and that our staff were able to highlight your trip to Charlotte, NC. We hope to welcome you back again in the future.

Thank you so much for review of our hotel! We're thrilled to hear that you enjoyed you experience with us. I will pass on the positive feedback to our breakfast staff, and we look forward to welcoming you again in the future!

Thank you for your review of the Country inn and Suites, Charlotte university area. We hope that you are doing well and will come back to see us again in the future.

Thank you so much for your review, Johnelle! We appreciate you choosing us to accommodate your stay, and we're thrilled to hear that you enjoyed your experience. I've shared the positive feedback with the other agent who assisted you during check-in. We look forward to welcoming you to Charlotte, NC again in the future!

Thank you for your review of the Country inn and Suites, Charlotte university area.

Thank you so much for your amazing review of the Country inn and Suites, Charlotte university area. We are so pleased to hear that our staff made you feel welcomed and comfortable during your stay. We will be sure to let them know that they are doing a wonderful job. We hope you are doing well and we hope to see you again in the future.

Thank you for your amazing review of the Country inn and Suites, Charlotte university area.

Thank you so much for your kind words about the Country inn and Suites, Charlotte university area. We are so pleased to hear that you felt welcomed and comfortable during your stay with us. We hope you are doing well and we look forward to seeing you again in the future.

Thank you for your review of the Country inn and Suites, Charlotte university area. We are very glad that you enjoyed your stay with us.

Thank you for your review of the Country inn and Suites, Charlotte university area. We are very sorry about the mix-up and you getting a room that was not in working order. I am very happy that I was able to help you and remedy the situation. I hope you are doing well and will give us a chance to redeem ourselves in the future.

Thank you for your review of the Country inn and Suites, Charlotte university area.

Thank you for your review of the Country inn and Suites, Charlotte university area. We hope that you doing well and we look forward to seeing you again in the future.

Thank you for your feedback about the Country inn and Suites, Charlotte university area.

Thank you for your review of the Country inn and Suites, Charlotte university area. We are so glad to hear that you enjoyed your stay with us. We hope you are doing well and we hope to see you again in the future.

Thank you for your review of the Country inn and Suites, Charlotte university area. We hope you are doing well and we look forward to seeing you again in the future.

We appreciate your generous review of the Country Inn and Suites Charlotte University Area, we are grateful that you chose us for your travel needs and hope to welcome you again in the future.

Thank you for your review of the Country inn and Suites, Charlotte university area.

Thank you for your feedback about the Country inn and Suites, Charlotte university area. We are very sorry to hear that you did not enjoy your stay with us. We hope you are doing well and will give us another chance in the future.

Thank you so much for your amazing review of the Country inn and Suites, Charlotte university area. We hope you are doing well, and we wish you a happy new year!

Thank you for your review of the Country inn and Suites, Charlotte university area.