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Reviews of Elliott House Inn

4 out of 5
Elliott House Inn
78 Queen Street, Charleston, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

June

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to historical points restaurants, and shopping. Enjoy bonus of wine and cheese every afternoon
Stayed 5 nights in Mar 2024

4/10 Poor

Sally

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The inn is a historical property on the National Registry, which prompted us to book it--however, old doesn't mean the room has to be dusty and shabby. In addition, there was no housekeeping during our 5 night stay. If you wanted fresh towels, you had to go downstairs and pick them up yourselves. Very disappointed and underwhelmed with this inn!
Stayed 5 nights in Apr 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here in April 2024 for 4 nights. Pros: Friendly staff. Morning coffee and tea, evening wine and cheese served on the shady courtyard patio. Walking distance to King Street shopping, waterfront park, lots of nearby restaurants, free CARTA shuttles. Cons: Noisy street. My room (#10) was at the front of the hotel, facing Queen Street. There are 4 restaurants on that block, so between outdoor dining, music, and bins being rolled out for trash pick-up at 11:30 p.m., it could be pretty noisy. The hotel has done a good job of trying to soundproof the rooms, but if you're a light sleeper and/or like to go to sleep early, maybe ask for a room toward the back of the hotel, away from the street.
Stayed 4 nights in Apr 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to walk anywhere in the French Quarter. Two great restaurants on either side of the bed-and-breakfast. Friendly people. Two garages. One across the street one down the street. Reasonable price $20 a day.
Stayed 3 nights in Mar 2024

8/10 Good

Summer

Property was good overall-bathroom had a bit of a rotten egg smell but other than that we were good!
Stayed 2 nights in Mar 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stain on sheets, wide opening under door to outdoor courtyard, (had to shove a towel under it), not good lighting, dirty chairs, very loud kitchen area next door kept us awake very late.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Stayed 3 nights in Mar 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
Great location! Noisy not only because of area but because you can hear every footstep from upstairs room
Stayed 4 nights in Mar 2024

2/10 Terrible

Toni

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY overpriced, not clean, no daily cleaning of the rooms, very old and dilapidated. Definitely not worth $400 per night!
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, just like the first time we stayed.
Stayed 1 night in Mar 2024

6/10 Okay

Margarita

Travelled with family
Liked: Staff & service, amenities
Location is perfect. Public parking across the street - very convenient. Receptionists were very nice and pleasant and helpful. Generally, hotel needs some major renovations. Very old and not very clean. Also, some plumbing issues, sink and shower worked poorly.
Stayed 2 nights in Mar 2024

8/10 Good

Allyn

Stayed 2 nights in Mar 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

nancy

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Our room was next to a restaurant and they kept us up till 4 am throwing bottles in trash, could hear people above and next to us using their bathroom. They advertised free breakfast and that there was a bar and there was neither, just wine and coffee in courtyard. Sorry, not worth the money for this small room under set of steps also. We did not sleep at all and had just drove 5 hrs then had to drive 8 hrs next day
Stayed 1 night in Feb 2024

6/10 Okay

Desmond

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are very small, but a good location.
Stayed 2 nights in Feb 2024

10/10 Excellent

julie, Valleyford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy to walk the sites and there’s lots of good eats in the area. Easy walk to the market.
Stayed 1 night in Feb 2024

10/10 Excellent

Earl

Travelled with family
This is a beautiful historical building.
Stayed 1 night in Feb 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
made the visit to Charleston more enjoable becase of the location and quality of the accomidation , Thanks
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building close to King Street shopping and the City Market with a nice restaurant next door.
Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendly staff and Jessica was very helpful moving us from a top floor noisy room facing the street to a quieter room further inside the complex. Really enjoyed happy hour each evening too
Stayed 4 nights in Jan 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Dennis

Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful property! Friendly staff. Location is great, you can walk to anything you can imagine
Stayed 2 nights in Jan 2024

8/10 Good

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was fine, bed comfy, plenty of towels, and closet space. The only issue was the shower water was cold. It would start off warm and eventually turn cold. Other than that the stay was excellent!
Stayed 3 nights in Jan 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
The building is very unique very nice comfortable bed but unable to adjust thermostat , bathroom door didn’t close properly ceiling walls need some TLC overall good stay
Stayed 1 night in Jan 2024

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and even better location. Parked and walked everywhere we went.
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service
Great location, close to shops and restaurants. Hotel has a cozy courtyard with a fireplace that is perfect for curling up with a book.
Stayed 2 nights in Jan 2024

4/10 Poor

Diane

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kimberly l

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. We hope that you'll visit with us again, soon!

10/10 Excellent

Lauri

Stayed 1 night in Jan 2024
Response from GMofEHI on Jan 11, 2024
Thank you so much for your business! We appreciate it.

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel staff was very helpful. Property is a little dated
Stayed 4 nights in Jan 2024
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. We hope that you'll visit with us again, soon!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GMofEHI on Jan 11, 2024
Thank you for your business - we appreciate it!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. We hope that you'll visit with us again, soon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CNC
Clean room and friendly staff.
Stayed 1 night in Dec 2023
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. We hope that you'll visit with us again, soon!

10/10 Excellent

Ernest

Stayed 3 nights in Dec 2023
Response from GMofEHI on Jan 11, 2024
Thank you for your business!

10/10 Excellent

John

Stayed 3 nights in Dec 2023
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. We hope that you'll visit with us again, soon!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes older area but a few improvements needed. Consider the location and the ease of getting around the area on foot was great....Just trying to get to location was a nightmare..a lot of one way streets and parade traffic...would have been here sooner if known about the parade... all and all might come back if price was a little cheaper..
Stayed 1 night in Dec 2023
Response from GMofEHI on Jan 11, 2024
Thanks for staying with us. I'm sorry you had challenges with traffic. We hope that you'll keep us in mind for future visits!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy with the restaurant next door broken air conditioner motors kick in like a jet engine at 2 am
Stayed 4 nights in Nov 2023
Response from GMofEHI on Jan 11, 2024
I'm sorry that the a/c unit was loud during your stay. We service them regularly and will make note of this issue. Thank you for your business.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location on Queen Street close to parking and great restaurants. The courtyard at the inn was nice and the nightly wine and cheese next to the gas fireplace was great. The room was clean and comfortable but the musty, moldy smell was overpowering when you entered the room. I dropped something and it rolled under the bed. When I went to retrieve it, I could tell the floor hadn't been cleaned under the bed in quite a while. The noise from the surrounding restaurants and other establishments was fairly loud. Also, trucks idling, unloading, and picking up garbage in the early morning hours happened every day during our stay. Overall, the hotel was not bad but not worth the money. You're paying for location. Something needs a something to remediate the musty odor in the room.
Stayed 2 nights in Nov 2023
Response from GMofEHI on Jan 11, 2024
We appreciate you choosing Elliott House Inn. We have platform beds, so it's not possible for items to roll under the bed. Perhaps it's another hotel that it may have happened to. Keep in mind that our hotel is over 100 years old. It has a lot of history and we use bleach in all our cleaning products. Thanks for the feedback!

10/10 Excellent

Irene

Great location
Stayed 1 night in Nov 2023
Response from GMofEHI on Jan 11, 2024
Thank you for your business. Please visit us again soon!

6/10 Okay

Scott

Stayed 5 nights in Nov 2023
Response from GMofEHI on Jan 11, 2024
Thank you for staying with us!

4/10 Poor

Trent

Disliked: Cleanliness, property conditions & facilities
Not worth the money
Much better options for the price. This is more a $200 or less place. Location is the only positive thing.
Stayed 1 night in Nov 2023
Response from GMofEHI on Jan 11, 2024
I'm glad you enjoyed our location. Being in the heart of the historic district, it can't be beat!

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, staff & service
It was very well located for walking, shopping, museums, dining. The check in was easy. The rooms are owned like condos and run like a hotel. My room was pretty nice. The mattress was amazing however, it wa right on Queen Street with a parking garage right across the street and a street light right outside one window. The room had plantation shutters. Nice touch but the need black out drapes or shades as well. Hard to sleep!!!!!
Stayed 2 nights in Nov 2023
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. Next time you visit, make sure to book a room in the courtyard. Those rooms are further back off the street and a bit quieter.

10/10 Excellent

Janine Davin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The afternoon wine and cheese was a nice touch. A.M. coffee also appreciated.
Stayed 2 nights in Nov 2023
Response from GMofEHI on Jan 11, 2024
Thank you so much for choosing Elliott House Inn. We hope that you'll visit with us again, soon!

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
I could hear everything in the room above me as they checked out at 4:30am. I could hear a guest snoring in the room next to me. There was a leak in my bathroom coming from the ceiling. No service what so ever. The hotel attendant had no people skills at all. This could be a good place if they had decent caring staff and some attention to details … never again for me.
Stayed 2 nights in Nov 2023

4/10 Poor

RICHARD

Liked: Staff & service
Very noisy. Avoid units near the street.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel has a wonderful location in the historic district of Charleston with great restaurants and shops close by. There is a quaint courtyard in the center that has coffee available in the morning. The shower door in our room didn’t close properly but the staff were attentive to the information and said they’d take care of it right away. There is parking across the street which is convenient but costs $20/night.
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area. Walkable to a lot of the attractions in Charleston with restaurants close by. Pedicabs were a great option when you didn't want to walk.
Stayed 3 nights in Oct 2023

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there. Friendly front desk lady. Lovely wine, cheese, crackers, grapes, iced tea every evening 5-6 pm. Coffee in the mornings and iced water throughout the day. The room and grounds were very clean. We had a beautiful room with a serene view of the courtyard. It was quiet and private, yet we were in the middle of beautiful Charleston. Walking distance to the best restaurants and sights. No complaints at all!
Stayed 3 nights in Oct 2023