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Reviews of Longchamp Garden Hotel Changsha

5 out of 5
Longchamp Garden Hotel Changsha
XIANGFU MIDDLE ROAD, YUHUA DISTRICT, 9, Changsha, Hunan

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chilly season offset by warm service
Huge lobby with lots of retail shops. The lobby restaurant serves a great buffet breakfast. The surrounding area has lots of shopping with a large shopping mall across the street. The service was excellent.
Stayed 5 nights in Jan 2018

10/10 Excellent

Dele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short biz stay
Good location, friendly staff.
Stayed 1 night in Nov 2017

4/10 Poor

YONG KEONG, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing....
stayed there during chinese new year period. although hotel is only 3 years old, the room condition looked aged. badly maintained, not clean enough to my expectation. the area around the lobby still undergoing renovation, with wires dangling around. front desk service was bad, food was awful. chose this hotel as nearer to airport, but now i rather stay in city and pay more for transport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Good but not a shopping area

2/10 Terrible

Peter H, NC USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoke infiltrates everything
I checked out of this hotel before my stay was complete because second hand smoke coming through the air conditioning vents was annoying me to no end. I will not stay here again, because they do not enforce Non Smoking floors.

6/10 Okay

SH, Korea

Liked: Cleanliness, property conditions & facilities, room comfort
good quality but communication problem
It's good for the business trip but the hotel staffs have problem with English communication.

6/10 Okay

JD

Liked: Property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Bill, Anchorage, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-notch hotel; rates with the best
Great new hotel. Staff speaks excellent English, rooms are large and well-appointed. About 1/2 hour from the old Changsha train station, but allow at least an hour for typical chaotic Chinese city traffic. Only suggestion I have is that the hotel contract with one or more taxi companies to insure a steady supply of taxis during prime times. Took us almost 1/2 hour to get a taxi.

10/10 Excellent

et, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
One of the best hotels I've stayed in while traveling in China.

10/10 Excellent

Bob, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip to Changsha
Longchamp Gardens Hotel is an excellent 5 star hotel. Some Staff do not speak a great deal of English however always seem to know what you want before you ask. The staff on the desk and are in charge of the the day to day running of the hotel speak very good English and are as helpful as any hotel staff I have seen anywhere in China. Rooms are spotless, fresh fruit and flowers were placed in our room on arrival. The room was large and the bed room was seperated from the other parts of the room by huge sliding doors. Beds were like all Chinese beds, hard but in this instance not too hard, you will have the choice of 6 types of pillows from very soft to very firm. The hotel condition from the entrance to the shops and eating places in the hotel are first class I stayed in this hotel 2 years ago the first week it opened and it has only improved. However the the pool and gym was not completed then and is still not finished. The hotel is first class and inexpensive Excellent value for money The Hotel is about a 15 min drive from downtown Changsha but because the price of taxis in Changsha it only costs around 15 RMB ($A2.50 ) per trip. It is only a 2 min walk to supermarket and shops and market.

8/10 Good

Alex, Austin, TX

Liked: Cleanliness, property conditions & facilities, room comfort
not your typical western 5-star
I was surprised to see a 5-star rated hotel in Changsha for under $100 but after one night's stay, it was clear this isn't your typical western 5-star. The facilities were top-grade but somethings were just off. The lobby was too dark and warm. The elevator buttons did not all work (although the hotel is quite new). The one thing I really dislike though was the bathroom setup. There were enclosures for the shower and water closet but there was no outer door for everything else. After taking a bath, there was nowhere to change except out in the open. If you are staying by yourself, this should not be issue but if you are sharing a room, this will be a problem.

10/10 Excellent

zorrodaz, changsha china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not everything!!!!!!
The hotel was great but in hotels.com it stated also big oversize tube and.shower. The room had shower only also no private lanai. I would still go back five star hotel for sure.

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Botanical garden is very beautiful
The staff was wonderful!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.....great set of tea room restaurants about 1 mile behind hotel. Lots of stores and shopping. We were at a university about 20 min away. Took 30 min to airport at 7 am. Would stay there again and again. Oh Mix of old and new china around. I am american and didn't see any other ones for 3 weeks. Staff spoke good enough english and helped with taxis.

4/10 Poor

Xiang, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor quality and service of breakfst

8/10 Good

Henry, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotl for business stay of few days
Nice and large room. The bed was comfortable, very large but too short. The room was very cold. The heating was set to 20 deg. C, but the temperature was only 16-17 deg and took hours to warm up. The lobby was freezing and all the staff were with heavy coats. The fitness room was still close, although the hotel is open over a year.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longchamp Garden Hotel Changsha
The hotel room design is super. It is clean and comfortable. The size of the room is adequate. Only the bed is a bit hard which I had a back pain after sleep. Need improvement. Overall rating is good

10/10 Excellent

Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longchamp Garden Hotel Changsha
One of the best hotel in Changsha. This is my second stay in this hotel. The room is comfortable, clean and spacious.

10/10 Excellent

Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longchamp Garden Hotel Changsha
Good and comfortable hotel

6/10 Okay

CHUNG CHEE

Disliked: Property conditions & facilities
酒店頗舊，地區偏遠。
Stayed 4 nights in Jul 2018

4/10 Poor

wenjuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
装修有点儿问题，卫生间的壁纸有卷起，枕头上居然有一块脏的 没有浴缸，没有洗澡用的拖鞋，只有一次性的拖鞋， 洗浴用品也不是什么品牌的，像快捷用的那种， 酒店大堂在二楼，爬个坡上去，拉行李，挺麻烦的 床边坐下去有塌陷的感觉 订酒店的时候没有说明游泳池不能用，办入住被告知游泳池关闭，专门带了泳衣度假去了，非常不爽 配置和服务算4星吧，谈不上五星 住了2晚，不太喜欢，离景点也比较远 比较差的一次入住
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Este fue un gran hotel y yo disfrutamos nuestra estancia allí. El personal es, en su mayoría entienden inglés especialmente las delanteras las chicas de recepción. fueron muy útiles para ayudarme a encontrar mi camino por los alrededores. La comida en el desayuno era bastante bueno.
Stayed 2 nights in Jul 2017

6/10 Okay

Ying Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is very nice and comfortable, but the breakfast food is normal. if it has more western food is better, the hot soan and milk are good. wifi is slow
Stayed 2 nights in Jul 2017

8/10 Good

Ka Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good, the waiters at lounge bar are very polite. However, I am very disappointed when checking out, the service was not friendly. Also, I parked my car for two days and I requested parking tickets. They only gave me one and I asked it should be two but they insisted one coupon is ok. When I was leaving the car park, the gatekeeper said two coupons are needed and he said car parking and hotel are two different operations, then I needed to drive back to the hotel lobby to pick up another coupon. It was a waste of time as i was leaving for the airport to return the car and catch a flight back to Shenzhen.
Stayed 2 nights in Jun 2017

10/10 Excellent

Kwok man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意

8/10 Good

KOREAN GUEST, SEOUL, R.O.K

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
지방도시에서는 최고급 호텔
출장으로 장사라는 도시에 처음으로 가봤습니다. 지방도시라는 것을 고려했을 때, 하드웨어적으로는 최고급이라고 생각합니다. 하지만 지방답게 청소나 서비스 퀄리티 등이 만족스럽지는 못했습니다. 소프트웨어적인 것이 보완된다면 전체적인 수준급 호텔일 것 같습니다.

8/10 Good

Lin Yuet Man, 香港

Liked: Cleanliness, room comfort
設施不足
沒有健身設備

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不好，离景区较远，其它还不错
去长沙主要景区驾车需40分钟左右，往返时间偏长，前台发错了房卡，其它都还好

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
五星酒店來說，餐飲方面太少，對房客造成太多不便！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Seungwoo Song, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's wonderful place to take a rest.
Reasonable price, clean room, nice view

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
郵便物を受け付けない
フロントレディにハガキ代を聴いたら115元　そんな馬鹿な！　フロントマン15元で115元は小包でした　翌朝フロントマンは20元　ま　切手を買いに行く手間賃もあるだろうからお願いしたけど「地球の歩き方」を見たら4，5元　2＾3星ならハガキ受け付けないのはあったがヨーロッパ・アジアの世界中の4＾5つ星ホテル泊まって切手の用意がないのでびっくり　お客が外国人が非常に少ないから郵便物は取り扱ってないことはわかるけど・・・情けないぜ

10/10 Excellent

버미, 인천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 서비스
창사 지역에 익숙치 않은 우리에게 호텔 직원의 세심한 서비스가 기억에 남습니다. 한국 식당이 근처에 없어 좀 불편하긴 하지만 그래도 호텔 직원의 마인드는 지금까지 7년간 중국 출장 경험해 본 결과 최고였습니다.

8/10 Good

Dannis, 北京

Liked: Cleanliness, property conditions & facilities, room comfort
地理位置有些偏远，服务意识主动性不强，硬件还可以

8/10 Good

Liu Che Chih

8/10 Good

Kevin Kaltenegger, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel mit versteckten Fallen
Der auenthalt war sehr angenehm. negative fand ich das sie schreiben das sie einen pool haben aber der im Nachbar Hotel ist. und das die ganzen Restaurants die sie haben eigentlich nur eines ist.

10/10 Excellent

ケン, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かで快適なホテルです
ホテルの部屋は広くとても快適です。隣の部屋や廊下の音外の騒音も全く聞こえず静かで落ち着きます。駅や街からアクセスはバスしかなく、タクシーでいくのも少し不便を感じました。Wifiルータを借りた時にどこに設置するかの説明がなく少し不親切かと感じました。

8/10 Good

ケン, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
快適なホテルでした
ホテルの部屋は広くて快適でした。チェックイン、アウトともほぼ待ち時間ありませんでした。ただロケーションが町の中心部からも駅からも少し離れているため、ホテルまでのタクシーには何度か断られました。

8/10 Good

Sam Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptional hotel in Changsha
The hotel is very nice, it was a pleasant stay except in the end there was a miscommunication on the booking and billing, however it was resolved later.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安静，舒适
很安静，宽敞

10/10 Excellent

張承晉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort