Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Well priced, clean, updated - courteous staff

Posted 14-Jul-2014
Pros: Room was clean and roomy. Bathroom is roomy, great water pressure
Cons: Don't you hate it when you get 3 towels (and one is so worn you can see through it) in a room for 4?
Location: Mall shopping and chain restaurants nearby. Downtown and university easily accessible too.
Overall we were satisfied. Room air conditioner was very loud - drowned out heavy rain and thunderstorm
Comment from Hotel Management
16-Jul-2014 by Julie, Hotel Management
Susan- Thank you for the review regarding your recent experience with us. I am happy to hear you were overall satisfied with your experience however I do apologize that our air conditioner was loud. I have contacted our maintenance department and they are working to ensure this does not happen again. We hope you will visit us again so we are able to exceed your expectations! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by joe

Posted 3-Jun-2014
the hotel was very clean and the stuff at the lobby were very friendly. however, i could not get refunded after my plans changed.
Comment from Hotel Management
11-Jun-2014 by Julie, Hotel Management
Joe- I do apologize for the inconvenience of not being refunded for a change of plans. We are happy to hear that you did enjoy your clean room and the friendly staff while you were here. We hope you visit us again! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 30-May-2014
Clean bed and room. Nice proximity to shopping. Pleasant experience overall.
Comment from Hotel Management
30-May-2014 by Julie, Hotel Management
Thank you for your positive feedback regardin your recent experience with us.We are thrilled to read that you enjoyed your time with us including your clean and comfortable newly renovated room. We look forward to your next visit with us! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-May-2014
We had a short overnight stay for a college visit. The room was nice for the price, and the breakfast was great.
Comment from Hotel Management
2-May-2014 by Julie, Hotel Management
Thank you for your positive feedback regarding your recent experience with us. We look forward to having you visit us again soon! Your friendsat the Country Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-May-2014
Pros: close to everything
Cons: The only thing I could complain about is the pillows are way too soft...they squish down to nothing...but other than that is was a great stay...
The only thing I could complain about is the pillows are way too soft...they squish down to nothing...but other than that is was a great stay...
Comment from Hotel Management
2-May-2014 by Julie, Hotel Management
Thank you for your positive feedback regarding your recent experience with us. We do apologize were not completely satisfied with the pillows in your room. Thank you for sharing this information with us so we can improve your next visit with us. Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller

Newer hotel

Posted 27-Apr-2014
Pros: Staff was nice and welcoming
Cons: Cancellation policy.
Dirty wash rag left in the shower from a previous guest. Ice machine on first floor only so I had to go down two floors for ice. I booked my room through Expedia months and months ago. Unfortunately, I tried to cancel my stay because I wasn't ready for a sporting event I was participating in. All of the hotels in Champaign had been sold out for months. The hotel would not let me cancel my room because I booked with Expedia even though they could have rented that room out a hundred times over that weekend. Probably won't use Expedia again or stay at Countryside Inns.
Comment from Hotel Management
2-May-2014 by Julie, Hotel Management
Thank you for your feedback regarding your recent experience with us. I do apologize that you were not thoroughly satisfied with your experience at our facility. We hope to have the opportunity to exceed your expecations for your next visit. Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by craig and kim from salem il

Great

Posted 18-Apr-2014
Was very nice and clean enjoyed our stay alot nice start to our vacation will stay again
Comment from Hotel Management
23-Apr-2014 by Julie, Hotel Management
Craig and Kim- Thank you for your feedback and for taking the time to write about your experience. with us We are delighted to read that you enjoyed your clean and comfortable room along with our friendly staff. We look forward to your next visit with us again! Your friends at the Country Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 12-Apr-2014
We just need a room for a night during a recent road trip. This hotel exceeded out expectations! Hotel was updated, clean and comfortable. Staff was very friendly and the breakfast was awesome!
Comment from Hotel Management
15-Apr-2014 by Julie, Hotel Management
Thank you for your positive response to your experience at our hotel. We are very happy to hear you enjoyed our clean, comfortable and consistent service we provide to our guests every day. We look forward to having you visit us again! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Families
by Debbie

Moms Weekend

Posted 7-Apr-2014
Pros: Distance to campus
Location: Shopping, Restaurants, U of I campus
Was surprised with a welcome bag upon arrival; staff was very friendly
Comment from Hotel Management
8-Apr-2014 by Julie, Hotel Management
Debbie- We are so happy to hear you enjoyed the staff and your welcome bag. We treasure our mothers during Moms Weekend and want to show them we appreciate each one! We hope you come back and visit us again when you are in Champaign! Your friends at the Country Inn & Suites
5 out of 5
Recommended
for Everyone
by Dennis

College visit

Posted 7-Apr-2014
Pros: Location and price
Cons: Softer mattresses!
Location: Very short drive to campus and tons of restaurants!
Brought my Grandson to visit U of Ill. Hotel is close to campus, less than many others as to price and well maintained. Good breakfast items. Only complaint would be the bed was very firm while I prefer my memory foam that lets me sink in for the night.
Comment from Hotel Management
7-Apr-2014 by Julie, Hotel Management
Dennis- Thank you so much for your positive feedback regarding your recent experience with us! We are thrilled to hear you enjoyed your time with us. We look forward to having you come back and visit us again when you visit your grandson. Your friends at the Country Inn & Suites