Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2015
When we arrived there was no one at the front desk to check us in...we waited about 5 minutes before someone showed up. When calling to inquire about some hotel amenities we were given wrong information.
2 out of 5
by A verified travellerfrom Champaign IL

Charges for potential incedentals

Posted 27-Mar-2015
The hotel charged for potential incidentals. I questioned this charge at checkout and was informed it was a formality and it would be removed from my credit card on a few days. 8 days later it is still on my card and will take 13 days before being removed. They are quick to add slow to remove.
Comment from Hotel Management
31-Mar-2015 by tsullivan@carlsonrezidor.com, Hotel Management
Thank you for taking the time to reach out and inform us about a pending charge on your credit card. We understand the inconveniences this can cause. We apologize for the difficulties you encountered, but are happy to see the situation has been resolved.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2015
We attended another university open house and the inn n suites met our needs as a place to crash before the day began. it is in a good location so you can access campus, off site stuff, and local business or major chains for food, entertainment or shopping. The continental breakfast was more than enough to start our day. Yes, I would recommend it.
4 out of 5
Recommended
for Business Travellers
by Nathanfrom Oregon

Champaign Illinois

Posted 20-Feb-2015 on Hotels.com
Nice continental breakfast Clean room
4 out of 5
Recommended
for Business Travellers
by Robertfrom Sycamore, IL

Business trip

Posted 19-Feb-2015 on Hotels.com
I am an avid swimmer and due to mechanical problems the pool was not available for either day that I was at the hotel. I know this is not a big problem but sure made a bad start to the day for me
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Columbia, SC

Decent hotel for one or two nights on business

Posted 11-Feb-2015
Pros: I liked the location and cost.
Cons: The breakfast should be made out of food...not the rubbery egg junk that was served. Same goes for the oatmeal and basically everything.
Location: We visited the US Army Corps of Engineers and University of Illinois
The complementary breakfast is pretty awful and should not be considered a perk. There were many outlets that did not work in our hotel room. At night, the heater was pretty loud and difficult to sleep through. Otherwise, the place was par for the course.
3 out of 5
Recommended
for Business Travellers
by Jenniferfrom Waterloo

No shuttle

Posted 9-Feb-2015 on Hotels.com
Airport and area shuttles were never available (I asked in advance and on multiple occasions). But the room was clean, and breakfast was very nice and included protein options.
5 out of 5
Recommended
for Business Travellers
by Michaelfrom Batavia

Great price

Posted 9-Feb-2015 on Hotels.com
Asked for a rollaway and it was in the room when we checked in. Great price for a great room.
4 out of 5
Recommended
for Couples
by A verified traveller

excellent stay

Posted 2-Feb-2015 on Hotels.com
Great stay. Clean and comfy rooms..
5 out of 5
Recommended
for Couples
by Rexfrom Coatesville IN

Great place to stay

Posted 27-Jan-2015 on Hotels.com
Really a nice place to stay. we always try to find a comfort inn and suites to stay in. We have NEVER had a problem in any of them that we have stayed in. always clean and beds are very comfortable. love them!!!