Ratings based on 519 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Business stay over

Posted 13-Oct-2014
Pros: location and service
Location: Restaurants within walking distance
I reserved 3 rooms for my employees and myself to divide a business trip into two legs of a journey. We stayed ant the Country Inn and Suites on our way to Ohio and again on our way back. The rooms were comfortable and we enjoyed our stay. Little disappointed that the motel advertised pool and hot tub but there was only a pool. Signs still indicate such. Not a big deal. Overall the stay was wonderful
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

Food and supplies nearby.

Posted 12-Oct-2014
Within about 1 mile radius you can find target, food, staples, walmart etc. room was clean and there are microwave and fridge. Breakfast and airport shuttle were provided too! Just call in a day before to schedule your shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and convenient.

Posted 26-Sep-2014
Clean room with comfortable bed. Easy to locate and access to numerous restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, On

Hotel close to shopping mall

Posted 29-Aug-2014
Pros: Hotel room is clean and bed is comfortable. Good to have a hot breakfast.
Cons: Not enough tables at the breakfast area if we went there late.
Hotel location close to the shopping area and restaurants. It didn't take long to drive to the university.
4 out of 5
Recommended
for Everyone
by A verified traveller from il

Posted 24-Aug-2014
They have taken out the hot tube which I would miss in winter
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, very affordable

Posted 17-Aug-2014
The hotel has eveything you need. The beds are comfortable and the rooms are spacious. Wifi and cable work without problem. There's a pool that I didn't try but it's a plus if you have kids. Location and parking are convinient. Staff was helpful and nice. Cons: there was a weird smell the first time I entered the room. It was gone once I turned on the air conditioning though. Breakfast is okay, nothing to die for.
Comment from Hotel Management
19-Aug-2014 by Julie, Hotel Management
Thank you for your feedback regarding your recent experience with us. We were happy to read you enjoyed your spacious and comfortable room. We hope you come back to visit us again soon! Your friends at the Country Inn & Suites
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Aug-2014
Pros: very friendly staff
Wish there was a bathtub in our room but, they said that can not change our room because we used a third party.
Comment from Hotel Management
15-Aug-2014 by Julie, Hotel Management
Thank you for your feedback regarding your recent experience with us. We do apologize that we were not able to accommodate your request. We do hope you will visit us in the future so we can exceed your expectations. Your friends at the Country Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Aug-2014
Pros: Very friendly male host in the morning. Room was clean and comfortable.
Location: We were able to walk to our choice of dinner options within close range of the motel.
This was a one-night stay on our way from MI to TX. The area felt safe. The male host at breakfast was friendly and helpful. It was obvious that some of the guests stay at this motel frequently. That alone is a good sign.
Comment from Hotel Management
7-Aug-2014 by Julie, Hotel Management
Thank you for your positive feedback regarding your recent visit with us. We are thrilled to hear you enjoyed every aspect of your experience with us. We look forward to having you visit us again soon! Your friends at the Country Inn & Suites
1 out of 5
Recommended
by A verified traveller

Posted 29-Jul-2014 on Hotels.com
Nasty stains all over carpet on the stairs, room smelled and overall appearance was not good. Place needs to remodel if they are going to charge $120 for a room.
Comment from Hotel Management
4-Oct-2014 by Julie, Hotel Management
We sincerely apologize that your experience did not exceed your expectations. We have addressed all issues and are making sure this does not happen to our valued guests in the future. We would like the opportunity to have you visit us again so we are able to exceed your expectations. Your friends at the Country Inn & Suites
Comment from Hotel Management
4-Oct-2014 by Julie, Hotel Management
We do apologize for your recent experience with us. We hope you consider coming back to visit us so we are able to exceed your expectation with us.
1 out of 5
Recommended
for Business Travellers
by Bar C from St. Charles

Terrible internet access

Posted 28-Jul-2014 on Hotels.com
I had to leave because their internet wasn't working. If I hadn't been a gold member, I would have been forced to stay or lose a day's hotel stay because they wouldn't refund me. Hotels.com reimbursed me. Beware of staying here, if you need to use your computer!
Comment from Hotel Management
4-Oct-2014 by Julie, Hotel Management
We sincerely apologize our internet was not working properly during your recent visit with us. We have addressed the issues and are making sure this does not happen to our valued guests in the future. We would like the opportunity to have you visit us again so we are able to exceed your expectations. Your friends at the Country Inn & Suites
Comment from Hotel Management
4-Oct-2014 by Julie, Hotel Management
We do apologize for the inconvenience regarding the internet service at the hotel. This issue has been resolved and we are making sure it does not happen again to our valued guests. Your friends at the Country Inn & Suites