Ratings based on 533 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Nebraska

Don't stay at this Country Inn & Suites

Posted 30-Nov-2014
We've stayed at Country Inn & Suites in the past and have enjoyed our stays. At this facility, however, our experience was quite disappointing. When we arrived, we have to wait 15 minutes to check in as no one was available, and it was only 6pm. When we got to our room, the room smelled moldy and the bathroom faucet leaked. We were told that there was once a Jacuzzi in the room. I requested a room change and was granted. Our second room was fine. However, cleaning staff came by at 8am the next morning and we were not ready to leave for the day. We asked them to come back later to clean. They said they would do that. When we returned that evening, our room had not been cleaned nor any fresh towels left for us. We called the front desk and told him no one cleaned our room. No apology was provided and we had to ask for clean towels. The towels were provided in a timely manner but not friendly manner. The desk staff acted bothered and made mention that he was the only one available and that he had to leave the front desk unattended in order to deliver our towels. We will not stay at this particular Country Inn & Suites again.
Comment from Hotel Management
5-Dec-2014 by Ashley, Hotel Management
Please accept our sincere apologies for the disappointments you experienced during your stay. I can assure you that this is not the level of service that we at Country Inns and Suites pride ourselves upon. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure that our staff members are following the correct procedures and upholding the Country Inns and Suites standards. Thank you for taking the time to share your comments with us at it has enabled us to take corrective action and improve the guest experience. We thank you for your time, and hope you get the chance to stay with us again so we get the opportunity to restore your faith in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location.

Posted 29-Nov-2014
Pros: Great food choices for breakfast.
Front desk called my room to ensure that the room met my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with very friendly and helpful staff

Posted 17-Nov-2014
Nice hotel with very friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Pittsburgh

End of a long Drive!

Posted 14-Nov-2014
Cons: Put the recently-removed hot tub back in.
Location: Near the University Of Illinois. Hardy's Reindeer Ranch not far away. Recommend the Curtis Orchard. Visit the Harvest Moon Twin Drive-In Theater
The front desk staff was kind of cold because we were Expedia customers.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Nov-2014
Pros: location
Cons: TV quality
Location: There were many restaurants and stores close by
Staff was extremely friendly, the breakfast was very well layed out with ample room and a good selection
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Illinois

Posted 12-Nov-2014
Pros: Breakfast selections was great.
Cons: Although signs posted and brochure indicated hot tub, this hotel did not have one.
Easily accessible from shopping and places to eat. Staff was excellent and rooms were very clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Elgin, IL

Very comfortable hotel.

Posted 10-Nov-2014
Pros: I especially liked the light fixtures and comforters. The swimming pool was well maintained, with the air temperature & water temperature were perfect
Cons: I wished the draperies closed completely over the window. The sheers didn't block the light of from the parking lot.
I had a very nice stay at the Comfort Inn and Suites in Champaign. All the staff were very friendly and welcoming. The room was very clean and well decorated.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Business stay over

Posted 13-Oct-2014
Pros: location and service
Location: Restaurants within walking distance
I reserved 3 rooms for my employees and myself to divide a business trip into two legs of a journey. We stayed ant the Country Inn and Suites on our way to Ohio and again on our way back. The rooms were comfortable and we enjoyed our stay. Little disappointed that the motel advertised pool and hot tub but there was only a pool. Signs still indicate such. Not a big deal. Overall the stay was wonderful
5 out of 5
Recommended
for Everyone
by A verified travellerfrom LA

Food and supplies nearby.

Posted 12-Oct-2014
Within about 1 mile radius you can find target, food, staples, walmart etc. room was clean and there are microwave and fridge. Breakfast and airport shuttle were provided too! Just call in a day before to schedule your shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and convenient.

Posted 26-Sep-2014
Clean room with comfortable bed. Easy to locate and access to numerous restaurants.