Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from il

Posted 24-Aug-2014
They have taken out the hot tube which I would miss in winter
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, very affordable

Posted 17-Aug-2014
The hotel has eveything you need. The beds are comfortable and the rooms are spacious. Wifi and cable work without problem. There's a pool that I didn't try but it's a plus if you have kids. Location and parking are convinient. Staff was helpful and nice. Cons: there was a weird smell the first time I entered the room. It was gone once I turned on the air conditioning though. Breakfast is okay, nothing to die for.
Comment from Hotel Management
19-Aug-2014 by Julie, Hotel Management
Thank you for your feedback regarding your recent experience with us. We were happy to read you enjoyed your spacious and comfortable room. We hope you come back to visit us again soon! Your friends at the Country Inn & Suites
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Aug-2014
Pros: very friendly staff
Wish there was a bathtub in our room but, they said that can not change our room because we used a third party.
Comment from Hotel Management
15-Aug-2014 by Julie, Hotel Management
Thank you for your feedback regarding your recent experience with us. We do apologize that we were not able to accommodate your request. We do hope you will visit us in the future so we can exceed your expectations. Your friends at the Country Inn & Suites
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 6-Aug-2014
Pros: Very friendly male host in the morning. Room was clean and comfortable.
Location: We were able to walk to our choice of dinner options within close range of the motel.
This was a one-night stay on our way from MI to TX. The area felt safe. The male host at breakfast was friendly and helpful. It was obvious that some of the guests stay at this motel frequently. That alone is a good sign.
Comment from Hotel Management
7-Aug-2014 by Julie, Hotel Management
Thank you for your positive feedback regarding your recent visit with us. We are thrilled to hear you enjoyed every aspect of your experience with us. We look forward to having you visit us again soon! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Well priced, clean, updated - courteous staff

Posted 14-Jul-2014
Pros: Room was clean and roomy. Bathroom is roomy, great water pressure
Cons: Don't you hate it when you get 3 towels (and one is so worn you can see through it) in a room for 4?
Location: Mall shopping and chain restaurants nearby. Downtown and university easily accessible too.
Overall we were satisfied. Room air conditioner was very loud - drowned out heavy rain and thunderstorm
Comment from Hotel Management
16-Jul-2014 by Julie, Hotel Management
Susan- Thank you for the review regarding your recent experience with us. I am happy to hear you were overall satisfied with your experience however I do apologize that our air conditioner was loud. I have contacted our maintenance department and they are working to ensure this does not happen again. We hope you will visit us again so we are able to exceed your expectations! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by joe

Posted 3-Jun-2014
the hotel was very clean and the stuff at the lobby were very friendly. however, i could not get refunded after my plans changed.
Comment from Hotel Management
11-Jun-2014 by Julie, Hotel Management
Joe- I do apologize for the inconvenience of not being refunded for a change of plans. We are happy to hear that you did enjoy your clean room and the friendly staff while you were here. We hope you visit us again! Your friends at the Country Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 30-May-2014
Clean bed and room. Nice proximity to shopping. Pleasant experience overall.
Comment from Hotel Management
30-May-2014 by Julie, Hotel Management
Thank you for your positive feedback regardin your recent experience with us.We are thrilled to read that you enjoyed your time with us including your clean and comfortable newly renovated room. We look forward to your next visit with us! Your friends at the Country Inn & Suites
3 out of 5
Recommended
by A verified traveller

Posted 27-May-2014 on Hotels.com
Comment from Hotel Management
2-Aug-2014 by Julie, Hotel Management
Thank you for taking the time to rate our property. We are sorry your experience did not meet your expectations. We would like the opportunity to exceed your expecations the next time you are visiting Champaign. Your friends at the Country Inn & Suites
3 out of 5
Recommended
for Personal Event
by Paul B from Champaign, IL

You can do better!

Posted 26-May-2014 on Hotels.com
The duvet was far too thick for any comfort (think North Pole expedition), the air conditioning unit roared like a 747, the refrigerator was iced up so much the door wouldn't close, the advertised cookies had disappeared by the time we arrived, the pillows were too small to use one at a time. Aside from those details, it was just OK.
Comment from Hotel Management
2-Aug-2014 by Julie, Hotel Management
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
Comment from Hotel Management
2-Aug-2014 by Julie, Hotel Management
Paul- We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. Your friends at the Country Inn & Suites
5 out of 5
Recommended
for Business Travellers
by Craig from Denver

Nice Hotel!

Posted 26-May-2014 on Hotels.com
Everything was good here. Would definitely stay here again. Good location with lots of food options close by.
Comment from Hotel Management
2-Aug-2014 by Julie, Hotel Management
Craig- We are thrilled to hear you enjoyed your recent experience with us! We are located in a prime area where we do have several restaurants and shopping close by. We look forward to having you visit us again soon! Your friends at the Country Inn & Suites