Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Champaign IL

Charges for potential incedentals

Posted 27-Mar-2015
The hotel charged for potential incidentals. I questioned this charge at checkout and was informed it was a formality and it would be removed from my credit card on a few days. 8 days later it is still on my card and will take 13 days before being removed. They are quick to add slow to remove.
Comment from Hotel Management
31-Mar-2015 by tsullivan@carlsonrezidor.com, Hotel Management
Thank you for taking the time to reach out and inform us about a pending charge on your credit card. We understand the inconveniences this can cause. We apologize for the difficulties you encountered, but are happy to see the situation has been resolved.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2015
We attended another university open house and the inn n suites met our needs as a place to crash before the day began. it is in a good location so you can access campus, off site stuff, and local business or major chains for food, entertainment or shopping. The continental breakfast was more than enough to start our day. Yes, I would recommend it.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Columbia, SC

Decent hotel for one or two nights on business

Posted 11-Feb-2015
Pros: I liked the location and cost.
Cons: The breakfast should be made out of food...not the rubbery egg junk that was served. Same goes for the oatmeal and basically everything.
Location: We visited the US Army Corps of Engineers and University of Illinois
The complementary breakfast is pretty awful and should not be considered a perk. There were many outlets that did not work in our hotel room. At night, the heater was pretty loud and difficult to sleep through. Otherwise, the place was par for the course.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Illinois

College visit

Posted 26-Jan-2015
Needed a comfortable, familiar and reasonable overnight stay for visiting U of I. Very nice. All around good place. I would come again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Elk Grove Village, IL

comfortable stay close to U of I campus

Posted 25-Jan-2015
Quick trip. Friendly staff. Everyone smiled sincerely
2 out of 5
by A verified traveller

Place to get out of the cold

Posted 23-Jan-2015
Pros: not much
Cons: quiet close hinges, friendlier staff
Location: location was close to were I needed to go
Beds were hard as concrete, rude people slamming doors in the middle of the night, all doors should have quiet close hinges. Breakfast was lame, couldn't eat anything.
Comment from Hotel Management
7-Mar-2015 by Ashley, Hotel Management
We are so sorry to hear about the noise you experienced from the hallway doors, and for your disappointment with breakfast. We can certainly let the hotel's management know that looking into special hinges for the doors may be necessary. We hope to have a chance to host you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 21-Jan-2015
Cons: maybe the breakfast
Location: lots of shopping and eating nearby
Everyone was very nice and attentive to customer's needs. The room was very nice
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 10-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Travel through illinois

Posted 3-Jan-2015 on Hotels.com
Comfortable beds. Clean and good location.
5 out of 5
Recommended
for Couples
by Johnfrom Duluth

Stopping Point to Florida

Posted 2-Jan-2015 on Hotels.com
We've stayed here for the last three years going to and from Florida. We've not been disappointed. Nice area with good restaurants close by.