Note fondée sur 987 évaluations vérifiées
3,3 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
2,8 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 10 mai 2024
No hot water, dirty toilets, no working phone to front desk and sketchy internet. Will never, ever stay again. All staff members were sympathetic because they are aware of the state of decay.
par un voyageur vérifié
Publié le 9 mai 2024
Okay
par un voyageur vérifié
Publié le 5 mai 2024
par un voyageur vérifié
Publié le 29 avr. 2024
When we arrived. The door was a jar and the window was left cracked open and it was raining out when we tried to take a shower. There was no hot water called front desk and they said to let it run for 15 minutes and call him back after 15 minutes I called back, they said they sent somebody up to adjust the thermostat. Still no hot water after 15 minutes. Try again in the morning still no hot water in the shower no continental breakfast restaurant and Café were both closed ,short on staff so no daily housekeeping in room. We won’t return $25 per pet fee
par un voyageur vérifié
Publié le 29 avr. 2024
So we enjoyed our stay but it was a little strange - the first floor restaurant is completely shuttered and the building is pretty dated. Front desk staff were not super friendly and it wasn’t clear if there was daily maid service (a sign said there wasn’t but there was a tip envelope in the room). We hung up the do not disturb sign and didn’t worry about it. The big windows with ocean views wete amazing and the beach access (a 90 step staircase!) was awesome.
par un voyageur vérifié
Publié le 28 avr. 2024
We have always stayed here and majority of the time, we had a good experience. The property is a little dated and could use some remodeling. But it’s right on the beach, very easy access with lots of stores and restaurants nearby.
This time, we had the longest check-in due to pipe being broken with no hot shower. The receptionist seemed to be new at his job and was constantly on the phone calling the supervisor and the hotel’s owner.
He had to downgrade our room (still beachfront) but on the first floor with different building. The room was old and not as nice. I didn’t get any discount as promised. No big deal. We only stayed one night, and it was fine. We will consider staying here again due to the location, price, and beach access. And it’s pet friendly!
par un voyageur vérifié
Publié le 16 avr. 2024
par un voyageur vérifié de Dallas
Publié le 6 avr. 2024
Old unkept
par un voyageur vérifié
Publié le 3 avr. 2024
par un voyageur vérifié
Publié le 2 avr. 2024
Do not stay here, select another location!
We checked into the hotel for a break away from a very tragic time back home, and we wanted to spoil ourselves a little. I always remembered Shiloh as a pretty solid place to stay from my youth. We also wanted to be lazy so we looked for a place which listed "Room Service" on the page. We were surprised to learn that not only was there no room service, there wasn't anything. There was no pool, no laundry, no hot tub, there was no food on site, anywhere.
The buildings have been standing for over seventy years, we learned, and instead of renovating them and doing the work necessary to bring them up to date with the rest of the hotels on the beach, they look like they're just doing the bare minimum just to hold them together to save on costs.
The room smelled badly when we entered, there were no fans in the restroom, so when you showered the room just stayed steamy, and when you went to the restroom you had to fill the room with an air freshener and close the door. There was no padding under the carpets, simply bare carpet covering uneven seventy year old boards. The phone and the thermostat were very old and dated, they were also yellow in color, stained by nicotine from the days in the 90's or earlier when Shiloh did allow smoking, and yet still being used to this day! We were apparently lucky, however, even to have a phone, because I was told many of the rooms do not have phones because they broke.
