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Reviews of Radisson Hotel & Conference Center Coralville - Iowa City

3 out of 5
Radisson Hotel & Conference Center Coralville - Iowa City
1220 First Avenue, Coralville, IA

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1002 reviews" "
Rating 8 - Good. 342 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 113 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2024

6/10 Okay

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was fine but it does have a lingering smell of cigarette smoke.
Stayed 1 night in Apr 2024
Response from Radisson on Apr 15, 2024
We apologize that a guest had smoked in the building, we are 100 non-smoking. We do hope that other than that rude guest everything else went well. Thank you for your business, we hope you will comeback again soon.

4/10 Poor

CRAIG

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The remote was not working. Went to ask for different one but waited 10 min before giving up on someone coming to desk. Pillows were too flat. No tv channel guide or any other brochures. No emergency exit sign on door.
Stayed 1 night in Apr 2024
Response from Radisson on Apr 5, 2024
We are very sorry for the missing items in your room Craig. We have shared your comments with our housekeeping to to help train their staff. We hope you will give us another opportunity to provide you with the stay you expected. Thank you.

8/10 Good

GERMAINE

Travelled with family
Liked: Cleanliness, staff & service
Spacious room, good for the price. Hotel shows its age, may need some renovations and updates.
Stayed 3 nights in Mar 2024
Response from Radisson on Mar 24, 2024
Thank you for the review Germaine, we are very happy you enjoyed your stay with us. please come back and visit us again soon.

4/10 Poor

Mandi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It looks nice, almost like they just semi tried to make the hotel seem upscale but once you get to your room after walking a mile because the set up of the hotel is bazzar. When we got to the room the door handle was facing down, and kind of janky, the room smelled like they tried to cover up the staleness with baby powder. The pillows under the case are yellowing someone drew on the furniture with pen, the toilet seat had a ton of markings, on the wall in the bathroom was splatter on the wall. The bodywash was empty when we arrived in the room. The worst part was the consent door slamming it was like the whole hall was just slamming doors.
Stayed 1 night in Mar 2024
Response from Radisson on Mar 15, 2024
Thank you for your feedback Mandi. We will use your detailed comments to assist in training our staff for needed improvements. We appreciate you taking the time to let us know. Thank you.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and friendly. Room was clean and had a comfortable bed. The only issue we had was the size of the bathroom. Small and cramped but very clean.
Stayed 1 night in Feb 2024
Response from Radisson on Feb 19, 2024
Thank you for the review Thomas, we are glad you enjoyed your stay.

4/10 Poor

Adam

Stayed 1 night in Feb 2024
Response from Radisson on Mar 24, 2024
Thank you for your business Adam, we certainly appreciate you. We hope you will come back and give us another opportunity to exceed your expectations.

10/10 Excellent

Timothy, Litchfield

Stayed 1 night in Feb 2024
Response from Radisson on Mar 24, 2024
Timothy, thank you for staying with us. We are so happy you had such a great stay. It was our pleasure hosting your. We look forward to seeing you on your next trip through.

4/10 Poor

Suzan

Disliked: Property conditions & facilities
We've stayed here multiple times and was generally satisfied with the service and cleanliness. Haven't been here in about a year. It's definitely gone DOWN HILL! Not as well cared for. DIRTY carpet. First they tried to give us a room that was filled with rank cigarette smoke. Dogs everywhere! YUCK. We won't be coming back.
Stayed 2 nights in Feb 2024
Response from Radisson on Feb 19, 2024
Sorry Suzan, we are a 100% smoke free hotel, and if a guest was breaking the rules we would have asked them to leave. We are a pet friendly hotel. We hope you will come back and stay with us again.

4/10 Poor

Becky

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bed was terrible, did not sleep well. Could hear every move they made above us.
Stayed 1 night in Feb 2024
Response from Kenja on Mar 15, 2024
Dear BeckyI'm so sorry to hear that our beds didn't meet your expectations. I hope you enjoyed the rest of your stay and will give us another chance when you are in town

8/10 Good

Marjorie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Radisson on Feb 6, 2024
Thank you for staying with us Marjorie, we are happy you enjoyed your stay.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually great service-quality. There is an issue with breakfast lady telling me (2nd time) that staying in Radisson I wouldn't be allowed to have breakfast for free, that there's a 50% charge...this should be clarified.
Stayed 1 night in Jan 2024
Response from Front Desk Supervior on Jan 9, 2024
Thank you for your feedback Jorge. We will use your feedback to improve our property and continue to improve.

4/10 Poor

Kathleen

Travelled with family
Stayed 1 night in Dec 2023
Response from Devante White on Jan 5, 2024
Thank you for your business Kathleen, we hope to see you back soon.

4/10 Poor

Chris

Disliked: Staff & service, amenities, property conditions & facilities
Property has hot tub advertised in website when asking clerk where hot tub is he was short and immediately asked if I just wanted a refund immediately after check in. Due to not my and wife’s medical conditions we were wanting a hot tub on New Year’s Eve. I suggest you take picture of pool and edit . It is very misleading!
Stayed 1 night in Dec 2023
Response from Devante White on Jan 5, 2024
Chris,We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Stacey

Response from Iowa on Dec 29, 2023
Thank you for staying with us Stacey, we are glad you had a nice stay.

8/10 Good

Melina

Travelled with family
Stayed 1 night in Dec 2023
Response from Radisson on Dec 19, 2023
Thank you for staying with us. We hope to see you back again soon.

8/10 Good

Teresa

Stayed 1 night in Dec 2023
Response from Radisson on Dec 18, 2023
Thank you for staying with us Teresa, we appreciate your business.

6/10 Okay

Christy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Radisson on Dec 8, 2023
Thank you for staying with us Christy. We hope you will choose us again if you are in the area.

6/10 Okay

CHAD

Disliked: Cleanliness
The Property is defiantly poorly maintained. The room and hallways were pretty beat up. Room had a strange smell that I couldn't quite identify. Even the towels had the smell. Strangely it was only the room that had this smell though. I found one of the exterior doors by the fitness room broken and would not close/latch so security of the floor I was on was minimal I'd say. For the money I paid, it was acceptable, but that's it.
Stayed 1 night in Dec 2023
Response from Radisson on Dec 8, 2023
Thank you for your feedback Chad. We will use your feedback to improve our property and continue to improve.

6/10 Okay

Ronald

Stayed 1 night in Nov 2023
Response from Iowa on Dec 29, 2023
Thank you for your business Ronald, we hope to see you back soon.

6/10 Okay

Ronald

Stayed 2 nights in Nov 2023
Response from Radisson on Dec 8, 2023
Thank you for staying with us Ronald, we appreciate your business.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice for the price. Easy to get to. Plenty of parking
Stayed 1 night in Nov 2023
Response from Radisson on Nov 28, 2023
Thank you for the review Kristen. We are happy you enjoyed yours stay. Please come stay again soon.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Radisson on Nov 25, 2023
Thank you for staying with us Brad, we are thrilled you had such a great time. We look forward to seeing you back soon.

4/10 Poor

Timothy

Travelled with family
Disliked: Amenities, property conditions & facilities
Nothing wrong here just didn't live up to the pics and ratings
Stayed 2 nights in Nov 2023
Response from Sal Martinez on Nov 20, 2023
Mr. Timothy,We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Nov 2023
Response from Sal Martinez on Nov 20, 2023
Mary,We are so grateful for your 5 out of 5 review.Looking forward to see you again on your next visit, thank you.

2/10 Terrible

David

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Radisson on Nov 17, 2023
Thank you for staying with us. We appreciate your business David and hope to see you back soon.

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most excellent accomodations.
As usual, my accessable room was clean and comfy. This was my third overnight stay with 30 days and I have never been disappointed by the facilities or the welcoming staff. My "go to" Radisson when in Iowa City.
Stayed 1 night in Nov 2023
Response from Radisson on Nov 17, 2023
Thank you Jeffrey for the great review, we always try to exceed all of our guests expectations! We look forward to seeing you next time.

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Radisson on Nov 9, 2023
Thank you for staying with us Diane. We appreciate your business.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Dated, but clean facility. Friendly staff. Would stay here again.
Stayed 1 night in Nov 2023
Response from Radisson on Nov 7, 2023
Thank you Robert, we appreciate your business.

6/10 Okay

Krishna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ehhh
Bed is comfortable, however the bathroom needs major remodel or cleaning. Our room had a cockroach! Customer service is good but wont stay here again. there are other hotels in the area that cost the same. I wish I did more research.
Stayed 1 night in Nov 2023
Response from Radisson on Nov 5, 2023
Krishna, we are very sorry there was a bug in your room, horrible time of the year in Iowa with the weather changes, these beetle type insects come in on people and open doors. Please be assured they are not roaches, and we will work hard to keep all insects out of the hotel. Thank you.

8/10 Good

Sandy

Business traveller
Liked: Staff & service, room comfort
Mediocre
Room smelled as if it use to be a smoking room. Cleaning could have been done better. Housekeeping brought the person that previously stayed in our room to look in it for his airpods. I thought housekeeping themselves were coming. Bathroom rug had spots all over it when I went to use it.
Stayed 1 night in Oct 2023
Response from Radisson on Oct 23, 2023
Thank you Sandy for the review and for being our guest. We hope to see you back soon.

6/10 Okay

Zebulo

Business traveller, Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Radisson on Oct 17, 2023
Thank you for the review Zebullo. We hope you will come stay with us again soon.

4/10 Poor

Charles, Lake Bluff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This Hotel is dated needs to be updated. Rooms and hallways smelled like Pot Smoke would not reccomend it till they update.
Stayed 1 night in Oct 2023
Response from Radisson on Oct 9, 2023
We are very sorry about the law breaking guests Charles, we do evict and call the police when know where it originates. We hope everything else was pleasant with your stay. Thank you.

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has not been well maintained. In addition, the cleanliness was less than desirable. There was a moldy damp smell, and the room was run down. I would question if my linens were changed, as they were inside out with a dark spot.
Stayed 1 night in Sep 2023
Response from Radisson on Sep 29, 2023
Thank you for your feedback Jennifer. We will share with our housekeeping team so we can continue to make improvements. We hope you will visit us again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
We stayed here as it was the Wedding referred hotel. We enjoyed our stay. Clean, comfortable and close to everything. Only negative is the Bathroom was small (even for 2 people). We would stay again!
Stayed 1 night in Sep 2023
Response from Radisson on Sep 29, 2023
Thank you Julie, we are very happy you had a great stay with us. We hope to see you back soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Radisson on Sep 29, 2023
Thank you for staying with us.

10/10 Excellent

Madeline

Stayed 1 night in Sep 2023
Response from Radisson on Oct 17, 2023
We are very glad you enjoyed your stay with us Madeline. We hope to see you back soo.

8/10 Good

Lori

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. The refrigerator didn’t work. The sink in the bathroom was clogged. The restaurant there was very nice and convenient.
Stayed 1 night in Sep 2023
Response from Hotel AGM on Sep 18, 2023
Thank you for sharing your recent experience at Radisson Hotel & Conference Center Coralville - Iowa City - IA055. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will escalate your concerns to our Engineering department to be reviewed and repaired.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.

8/10 Good

paula

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Radisson on Sep 15, 2023
Thank you for the review Paula. We appreciate your business.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Radisson on Oct 9, 2023
Thank you for the review Robert. Please come back soon.

6/10 Okay

Pamela

Travelled with partner
Liked: Staff & service
I liked that they left us bottles of water in the room. I didn’t like that the hallway and room smelled like stale smoke.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 10, 2023
Thanks for your survey. We appreciate your feedback and will use this review to alert upper management to ensure that this issue does not occur. again.

10/10 Excellent

Scot

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean facilities and nice area.
Stayed 2 nights in Sep 2023
Response from Radisson on Sep 6, 2023
Thank you Scot for your feedback. We appreciate your comments and very glad you had a great stay. We hope to see you back soon.

6/10 Okay

Taneka, Des Moines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person that checked us in had a monotone disposition. He was not inviting at all. He was attentive but it seemed like he was strictly there to fulfill his duties and go home. The restaurant was ok but the menu didn't have good selections conducting the price of the good. I would not go back to the restaurant.
Stayed 1 night in Aug 2023
Response from Radisson on Aug 27, 2023
Thank you for your feedback Taneks, we are happy our desk staff were attentive. We appreciate you staying with us and hope to see you again.

2/10 Terrible

Anoop

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Radisson on Sep 6, 2023
Thank you Anoop for your review. We appreciate your business.

6/10 Okay

Joseph

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Hotel AGM on Aug 19, 2023
On behalf of our entire staff at Radisson Hotel & Conference Center Coralville - Iowa City - IA055 we apologize for the concerns you shared about your experience at this hotel. I have addressed the low rating with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can exceed your expectations.

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay.
Stayed 3 nights in Aug 2023
Response from Hotel AGM on Aug 19, 2023
Thank you for sharing your recent experience at Radisson Hotel & Conference Center Coralville - Iowa City - IA055. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.

10/10 Excellent

Felicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hotel Assistant General Manager on Aug 6, 2023
Thank you for sharing your recent experience at Radisson Hotel & Conference Center Coralville - Iowa City - IA055. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you

4/10 Poor

Deborah

Business traveller
Disliked: Property conditions & facilities
Had to change rooms because the door would not dead bolt. Very musty and run down. Not the best stay I’ve had.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 6, 2023
On behalf of our entire staff at Radisson Hotel & Conference Center Coralville - Iowa City, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues mentioned with the condition of your room which resulted in a big inconvenience for you, in addition to your concern about our hotel and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to the interstate. Price was right for convenient overnight stay.
Stayed 1 night in Jul 2023
Response from Radisson on Jul 31, 2023
Thank you for your feedback Patrick, we are happy the hotel met your needs.

4/10 Poor

Jim, Carroll

Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 6, 2023
On behalf of our entire staff at Radisson Hotel & Conference Center Coralville - Iowa City, we apologize for the low rating you shared about your experience at this hotel We hope that you could give us another try in your future travel plans.