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Reviews of OYO 749 La Maria Pension And Tourist Inn Hotel

2 out of 5
OYO 749 La Maria Pension And Tourist Inn Hotel
M.L. Quezon St., Maguikay, Mandaue, Cebu

Reviews

6.8
Rating 10 - Excellent. 18 out of 73 reviews" "
Rating 8 - Good. 19 out of 73 reviews" "
Rating 6 - Okay. 17 out of 73 reviews" "
Rating 4 - Poor. 11 out of 73 reviews" "
Rating 2 - Terrible. 8 out of 73 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Elsa, Dauin Negros Oriental Dumaguete City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the way they treated their clients and they are kind.
Stayed 1 night in Dec 2019
Response from Ronie on Jan 4, 2020
Thank you ms elsa thats how we love our guest,this is visayan hospitality we handle with care

6/10 Okay

TREVOR

Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2019
Response from ron on Dec 22, 2019
thank you and more power

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from ron on Aug 6, 2019
thank you and we will this rating to my colleague to make your stay possible,we wish to serve you in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No aircon remote control,no cups for tea , no table ,cabinet Is so dirty & very old , some of the staff are nice but the staff on night duty is terrible & not apologetic..
Stayed 1 night in Dec 2018
Response from the management incharge on Jan 22, 2019
the management would like to ask an apology,we serve this review as our number one agenda on our meeting.

4/10 Poor

Kenneth, Suragio

Disliked: Property conditions & facilities, room comfort
Not happy
Would not stay there again.
Stayed 1 night in Dec 2018
Response from the management incharge on Jan 22, 2019
the management would like to ask an apology for your experience,and we do meeting with my colleague.

8/10 Good

Aly

Disliked: Room comfort
Stayed 1 night in Nov 2018
Response from ron on Dec 21, 2019
thank you

8/10 Good

Red

It was great
Stayed 1 night in Sep 2018
Response from Daisy on Sep 21, 2018
Thank you so much for choosing La Maria. I hope you had a great experience with us. Hope to see you again. God bless you!

8/10 Good

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation Cebu
I enjoyed my stay of nearly 3 weeks , I needed somewhere I could feel safe , comfortable and with access to my Dentist -which was in the center of Cebu metro . I was pleased with the air con was excellent -could be adjusted up or down and I was keen to have with the seasonal temperatures / high humidity . I traveled by taxi and did a fare bit of walking , food was good a fine breakfast . I was on a learning curve being only the second time in Cebu , but a good experience for me .
Stayed 20 nights in Jul 2018
Response from Daisy on Sep 21, 2018
Thank you so much. Hope to see you again at La Maria God bless you!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up for an amazing experience
We stayed for three nights. The family room was clean and spacious. Owner and his family were extremely accommodating and friendly throughout our stay. For example, they provided us with suggestions on how to get to the sightseeing spots in the neighborhood, fetched us a taxi to the airport, and helped ordering a pizza dinner etc. Breakfast was a home cooked fresh buffet style with slightly different dishes everyday. We enjoyed our stay at La Maria Pension & Tourist Inn Hotel. Great value and safe neighborhood. Highly recommended!
Response from Gen on Apr 20, 2018
We are lovely spending our time to spread our hospitality services . Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
value for money
value for money
Response from gen on Apr 20, 2018
Thank you for trusting our service hope to serveyoumore in the future. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping stores.
The hotel staff were friendly and nice. I had free breakfast there and the food was excellent. It is close to SM and a Chinese superstore. I enjoyed my stay there thanks again.
Stayed 4 nights in Feb 2018
Response from Gen on Mar 5, 2018
Good Day! A big thank you for your review. Hope to serve you more in the future travel. From La Maria Management.

10/10 Excellent

Maj, Pangasinan

Liked: Cleanliness, staff & service, room comfort
Staffs are friendly and accomodating.
Hotel is clean and there is free breakfast and wifi. It's recommended when you just want to rest and sleep in there because it's a quiet place to stay in.
Stayed 2 nights in Feb 2018
Response from ronie aranding on Mar 4, 2018
thank you maj,im proud to share this to the whole team of la maria,and we are wishing to serve you in your future travel.

10/10 Excellent

Catherine Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Response from ronie aranding on Feb 24, 2018
the management would like to say a big thank you for your rating to la maria hope to serve you in other time

10/10 Excellent

elonio, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very welcoming host,showing genuinely service
this hotel has a superb hospitatlity,i had experienced here a highest respect and serious kindness as a guest,thank you la maria for a wonderfull experience,they do city tour and south tour if you like....
Stayed 1 night in Feb 2018
Response from ronie aranding on Feb 15, 2018
thank you elonio we will share this review to the whole team,and a big thank you to you,hoping to serve you in your future travel

4/10 Poor

ehel, alberts

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a 2 Star
A few quirks about La Maria, it's not where Google maps puts it in the city (same street but a few blocks away). Kind of a dinghy location, but a short walk to a mall with a decent selection of restaurants . The hotel itself is run down and beds were a bit rough. The redeeming feature was the staff who were very helpful and accommodating.
Stayed 2 nights in Feb 2018
Response from Gen on Feb 13, 2018
Thank you for your review Mr./Ms. We did to try our best we can do to change the google maps. But until now it doesn't change. Hopefully a few days or months they'll change it. And the La Maria Management also slowly change some of the Beds and amenities for the future travel. Cause the pension house slowly developed its progress. Looking forward for your future travel next time, Cause we would lovely to serve you more. Thank you and God Bless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice for a night or two
The place is a little older and run down than other hotels in the area, but for the price is good. It’s good for a night or two. The rooms are comfortable but the bathroom shower is cold and has little pressure.
Stayed 1 night in Feb 2018
Response from Gen on Feb 9, 2018
Thank you for your review it helps a lot. The Management did the best we can do to feel you more comfortable. The problem had been fixed already. Thank you and God Bless.

6/10 Okay

Anand

My experience
It was ok
Stayed 3 nights in Nov 2017
Response from la maria on Dec 9, 2017
THANK YOU FOR YOUR REVIEW SIR IT HELPS A LOT FOR THE MANAGEMENT TO EARN MORE REVIEW.FROM OUR DEAR GUEST.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Response from la maria on Nov 20, 2017
Thank you so much Ma'am.!!! The Management and staff appreciate your ratings. We would lovely to serve you more in your future travel. Thank you and God Bless.

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience, great staff, hotel is clean, food is okey, security and safety is good. . .recommendable . . .
Stayed 3 nights in Nov 2017
Response from Genny on Nov 22, 2017
Thank you very much for your review Sir Ken. Yes, the management had planned already to put up cable connection for the T.V and for the guest and your convenient . Thank you and God Bless.

6/10 Okay

Romeo Jr

Liked: Room comfort
My review for La Maria Pension House
This is my second time to stay in this pension house. The receptionist is very nice. The guard is nice too. I was upset of the breakfast during the first day of our stay because when we went to their dining room, they said that they will bring the food in our room because the dining room is rented already for a fellowship. So, I we ate inside the room with only 1 small table. I ate on the floor. Another thing, there should be complimentary water. Only 1 outlet which is very hard for us to charge our gadget.
Stayed 2 nights in Jul 2017
Response from ron on Dec 22, 2019
thank you romeo,we apologize for the inconvenience during your stay and we make this as a basis of our improvement.

10/10 Excellent

Kjell Nilsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from la maria on Jul 22, 2017
Thank you very much for your review sir ! Its our pleasure to serve you more and for the future travelers. Genelyn Cortes Front Desk Clerk La Maria Pension & Tourist Inn Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

catherine

Liked: Staff & service
Disliked: Room comfort
Nice and safe place to stay
The staff were very courteous and efficient, they are very accommodating. The rooms are old but are being remodeled, the air conditioning was sad but the bed was very comfortable. Their free breakfast was a good idea, since fast food chains are a distance away. The bathrooms are leaky and small but clean. The climb to the top floors I don't care for especially everyone has to climb down for the wifi signal since there are no tv in the room. But all in all, our experience was nice we even stayed an extra night. The price you pay for the room was worth it.
Response from la maria on May 2, 2017
thank you very much for your review,every idea from our guest,that our basis to do something for the future,we had plan to make a renovation soon for our guest comfort,thank you hope we can be your host again in your future travel to mandaue...

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient staffs. Comfortable stay. Affordable hotel price. Thanks! ☺
Response from la maria on Apr 30, 2017
,the management would like to say a very big thank you ms grace,the service + love =hospitality are the only weapon we can make it to the fullest of this industry and thank you again,hoping to serve you in your future travel.....

10/10 Excellent

Jovenal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money
This 2-star hotel is amazing, very clean and no bugs. Customer service is excellent and they provide other extra services at no extra charge (like free laundry if you stay more than 5 days). Employees are courteous and nice.
Response from General Manager on Mar 1, 2017
thank you for your review,everyhting comes out from here thats the fruit of our service,service from visayan hospitality,hope to see you on your next travel.

8/10 Good

Verified traveller

Liked: Staff & service
Great hotel at a reasonable price.
Although it started roughly (there were a lot of ants on the floor and on my bed), the hotel staff made up for it as they were apologetic and quickly made amends to prevent the ants from pestering further. Overall, the stay was okay considering the price. Thank you.
Response from ronie aranding on Feb 22, 2017
thank you for your review,we are trying to give our best in every moment of you stay,your satisfaction is our priority. the management

8/10 Good

Renoult

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming , very nice people working with serious and kindness. The breakfast is good.
Response from General Manager on Feb 13, 2017
Thank you very much sir for your very nice review this would be a big help for us. And hoping to serve you more in the future.

4/10 Poor

umakaanthan

Disliked: Property conditions & facilities
disappointed
disappointed no wifi in room.no cable tv. local chaanels no signsl
Response from General Manager on Feb 13, 2017
Thank you for your review sir, Our Management planed already to fix this matter.

6/10 Okay

Cris, Butuan City

Convenient! Close to Malls
It was ok, I stayed for 4 nights and it was very convenient for me who have transactions in the city. Malls are near, free breakfast, friendly receptionist.
Response from ronie on Mar 9, 2017
thank you for your review,we hope to see your future travel.

6/10 Okay

Michel

Liked: Cleanliness, staff & service
From usa
Nice I will Come Back Again
Response from General Manager on Mar 9, 2017
thank you very much and we hope to serve you again in your future travel

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
gloomy hall ways. Free upgrade was done due to Toilet not working however the toilet of the room still did not work well. Location was secluded and not easily found.
Response from ronie aranding on Nov 11, 2016
Thank you for your review,the management would like to thank for staying at la maria,usually we give a call or call back wherever you are in city for fastest way of giving direction to the hotel

10/10 Excellent

heydar, philippines

Liked: Cleanliness, staff & service, property conditions & facilities
close to the mall
Cheapest one you will ever find in the area! big plus is that it is close to the mall!
Response from ronie aranding on Nov 11, 2016
Thank you for giving review and thank you for giving staying

10/10 Excellent

Hide, Nagano, JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place of Silence
I like a quiet room always. In this hotel, my room had no window facing outside. For someone, it might not be satisfying. But for me it helped very much to get myself a silent peaceful room. I recommend this hotel for someone who wants to get away from noisy outside and have a calm devotional moment.
Response from aranding on Nov 11, 2016
The management woukd like to say a big thank you for your review,hope to see you in your future travel to mandaue city. The management

10/10 Excellent

hussain , kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i am happy with staff even I reached late at 5.00
with this rate excellent facilities and staff even I reached late due to flight delayed at 5;;00 am ANGLE GIRL manage weel and most I awake up late at 12;;am but in kitchen dear girl like sister she made the breakfast ,,but sorry I forgot name she is white skin little healthy ,,she made brerkfast without any arguments and any without any comments and also she arrange cheap taxi for airport ,,and also good secuirity staff ,,and no noise in looby or room
Hi Ma'am / Sir, Good day to you! Thank you for your overwhelming review. In the future plan we do have a renovation for the sake of our guest comfort and to add more services for your comfort. Hoping to see you in the future travel. God Bless.

8/10 Good

Simon, Australia

Liked: Staff & service
Hard to find the place address is wrong Room was small but served purpose staff were great 15 min drive to airport basic free breakfast Definitely worth the money paid
Response from General Manager on Mar 9, 2017
thank yoy very much and hope to swrvw you again,

10/10 Excellent

Carnel, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints, no regrets.
If you're looking for a decent place to stay then this is it. They say, "you get what you pay for" and this is true here. If you need to take a shower, a bed, internet then this is it. Don't expect 5 star treatment, but if you need something just ask the staff and they will do their best to provide what you need or help you to get it. If you want more than what they have to offer then there are other hotels where you can pay more quite frankly. I left this hotel clean, well rested, and had internet service. So for me, if I ever need more than that (or if I were traveling with a snob) then I'll book a five star hotel. Otherwise, this place has everything you need.
Response from la maria on Apr 23, 2016
Thank you very much sir! :) we are so very happy for your review you gave us a strong determination to inspire us everyday to our work.

6/10 Okay

Franklin

Liked: Staff & service, room comfort
Good Budget & Peaceful Place
Peaceful neighborhood. Good for someone on budget. Considerate staff. I was late for the check in time, which is a valid reason as "no-show." Still I was accommodated to an available room, 2-bed instead of 1-bed. That was so kind! However, the toilet flush did not work, which is quite intolerable. Overall, the stay was good enough.
Response from la maria on Apr 23, 2016
Thank you ma'am/sir, actually the incharge forgotten to turn on the flush. that was the problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with excellent service
Nothing was too much trouble for the staff, We felt very comfortable and well cared for.
Response from l on Feb 18, 2016
thank you for your review ma'am/sir yes the management had a plan to renovate the pension house soon. hope you will la maria again for your stay here in cebu city

10/10 Excellent

Aron, elmira

Liked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
This is my fourth time at this hotel, the staff have been SO nice to me. The place is a little old, it is a little dirty, and its not a five star hotel, but for the money you pay you get an ok experience! BTW the shower is a box with a toilet and sink with the shower head, no separation!

6/10 Okay

skap34, Bacolod

Hard to Find
I was dissuaded to stay here because the day before my companions reportedly found the room and the place as "noisy". Apparently they were referring to the place as being scary. During my few hours of stay there it was not as scary as it seems. It was just the bad painting swatch of colors they chose for the whole structure and the rooms. What I didn't like most is the lack of lighted signage of the hotel along the main road. We missed it completely! The hotel was situated a few meters from the road and not exactly roadside. So better watch were you are going.

2/10 Terrible

cebu traveller, mindanao

Disliked: Cleanliness, property conditions & facilities, room comfort
not valued for the price
Not so good for the price we paid.. Considering there are more hotels that offers the same price but with modern facilities. This place is old. They said that you can access internet thru wifi,but even if you are at the lobby, the connectionis still poor... Sorry for the staff, even if you accommodate the guests well, you still have to think about upgrading it...

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

John

Disliked: Room comfort

10/10 Excellent

Aron, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for how cheap it is
This is my second time going to this hotel and I still love it because the people there are amazingly nice. i once asked them to go get me milk and the one guy went down the street and stood in line and brought it back for me. Also they took my laundry to the place and just made me give them a deposit. as for what the room was like, its what you get for paying so little, but its all you need and about what I have living in a dorm in china.
Response from ron on Apr 26, 2014
thank you for a very nice review and hope to see you soon on your future travel to philippines

4/10 Poor

Teresita, Rock Hill , S C

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a place away from home
The place need a lot of necessary improvements to make it a safe place to stay .
Response from management on Nov 11, 2016
The entire team on the management side now starting upgrading the best we can for everyone comfort,we apologize for your inconvenience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
air con. noisey and druping water.
staff is ok. but the room is only accetable for limited budget. air con. noisey and water dripping. nothing srounding to see.

6/10 Okay

Verified traveller

Response from ron on Nov 26, 2016
Thank you for your review,the entire team would like to thank you for giving review and hoping to serve you on your future travel

6/10 Okay

Paul, Finland

Disliked: Cleanliness, property conditions & facilities, room comfort
Economy price
It's OK to stay alone over night.

6/10 Okay

Albert, Los Angeles, CA, USA

Disliked: Cleanliness, property conditions & facilities
Not a place for a picky traveler
Good for budget conscious, for the price you pay. No complain1
Response from management on Nov 11, 2016
Thank you firstly,we are now upgrading the rooms slowly to reach your expectation to us and we can deliver our product exactly for your convenient .