Check in and out process was good, lobby is modern and clean, breakfast had a lot of options to pick from. My room was too warm and my attempts to adjust the temperature setting in the room didn’t work. I called the front desk and she said she could adjust it from her end, which brought it down by 1 degree. It was comfortable enough but I would have preferred adjusting it to my liking instead of being at the mercy of the front desk. In the bathroom, the paint was peeling from the ceiling and when I went to wash my hands at the sink, the water would not drain. Again I called the front desk. They sent someone quickly to look at the sink. He ran the water for 2 or 3 seconds and said it was draining fine. I explained that actually using the sink involved more than a brief running of water and after showing him that when running the water for a practical amount of time resulted in a backed up sink, he proceeded to plunge the sink. After fixing the sink, he was going to leave the sink without cleaning it. I had to ask him to have someone come and clean it for me after which he proceeded to spray it down and cleaned it himself. In the end, everything was satisfactory, but definitely could have been a better experience.