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Reviews of Il Borgo Country Resort

Il Borgo Country Resort
Strada Provinciale 81, No. 39, Mitogio, Castiglione di Sicilia, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 91 reviews" "
Rating 8 - Good. 31 out of 91 reviews" "
Rating 6 - Okay. 6 out of 91 reviews" "
Rating 4 - Poor. 4 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Beautiful evening meals. Helped us out when we mis-laid our keys. Pool was very chilly but refreshing in the heat. We weren’t told that restaurant was closed one evening , and they forgot our take away breakfast one day, but quickly scrambled one together. A lovely place
Stayed 3 nights in Sep 2023

8/10 Good

Maria

Travelled with family
Liked: Staff & service
Great location, hard beds, rough staff -notAnthony
Great location for access to Etna and wineries. Perhaps the best feature of the resort was Anthony, the desk clerk. Anthony at reception was wonderful - kind, helpful, smile on his face, and smart. Unfortunately, Sara was troublesome and made comments about our stay, that we were in two beds instead of one, even though we booked the entire room - weird. Hotel needs new beds - beds were rock-hard and furniture was tattered. We needed to put blankets underneath sheets in order to soften the beds a bit. Pool water was not clear. Food in on-location restaurant was really quite awful, but there are limited options surrounding the place. Yay to Anthony - you made the stay great.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Mixed Feelings!
Mixed experiences at Il Borgo - it's very reasonably priced, the pool is great, and the location is perfect (provided you have a car). However - we were really disappointed that the hotel charged us for an extra night when we had to leave the hotel a day early due to our flight time changing. Even though we had given 5 days notice, they felt unable to waive the last night, which resulted in us paying for two hotels on the same night due to a change by Ryanair. Also be warned, if you want wrinkle free clothing, bring your own iron! They share an iron with several other properties - it took 3 days to get one! Try also to get a room in the main house - the pictures don't seem to show the wing where most of the rooms are location. It literally hasn't been updated in 15 years or so - the carpets, curtains and bed sheets were the same in 2006/2007!!
Stayed 5 nights in Sep 2019

8/10 Good

Alan

Liked: Cleanliness, room comfort
Great setting, good value, good pool.
Il Borgo is set in beautiful surroundings, close to Alcantara Gorge, Taormina, Etna and 90 minutes from Siracusa. It has a beautiful pool and great food in the evenings. There's also a great beach in nearby Calatabiano called San Marco. However, the basics are sometimes lacking - it took 3 days to get an iron, the room furnishings are faded and scuffed, parking spaces for only about 8 cars so you may have to park outside on the road. Sometimes it feels as though some of the staff are dismissive of requests, but others are very helpful (Sara was great). Overall, it is good value for money and I would recommend to stay here, but with the knowledge that it is not perfect.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Great stay
Beautiful location and great staff!
Stayed 3 nights in Sep 2018

6/10 Okay

Terry, England

Disliked: Property conditions & facilities, room comfort
Not luxury but set in a beautiful location
The scenery surrounding Il Borgo is perfect and the resort it’s self is picturesque. The rooms are okay but a little dated and could do with a refurb. Pool is clean and well looked after. Downside is your isolated and the restaurant delivers too much fancy food when I was looking for somethng traditional & Italian. I had a car so me and the family explored some local restaurants that gave value for money traditional food. It’s just not luxury and the food and drink is over priced. The Gorge is close by and very disappointing but not as much as paying €60 each to go up to Mt Etna for 2 hours at 3000m.
Stayed 14 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Glad we only stayed for one night.
My husband and I were incredibly disappointed by our stay here. The marketing of the villa is well done and the photos look great -- to be fair, the main villa and surrounding grounds truly are lovely. Unfortunately, where this villa falls short is in its customer service and room comfort. My husband and I were only staying for a single night as we had booked an excursion in the area for the following day; we we asked if we could enjoy the pool for 30-45 mins after check-out time before we headed off for our excursion we were told "No." Not a big deal, but I have never had anything like that happen to me before (and the hotel was not full at all). The rooms are very dated in style but the truly unbearable part of the rooms are the beds -- old mattresses where you can literally feel the coils pressing through. We asked to see if the bed situation was better in a different bedroom (I am pregnant) but it was the same. Needless to say, my husband (who can sleep almost anywhere) and I did not get much sleep that night at all. Breakfast was mediocre -- nothing special but fine. The staff is also very pushy about having guests eat at the villa's restaurant. The menu options are limited and quite pricey for the area, so it was not surprising that the restaurant was almost empty on the night we arrived. For what it is, I would not recommend this villa and we certainly will not be returning.
Stayed 1 night in Jul 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, very friendly staff
Stayed 1 night in Jul 2018

10/10 Excellent

Mark, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic boutique experience
Think an old farmhouse located in the middle of a remote valley off a little country road, with grounds which go down to encompass the same river as at the famous Alcantara Gorge. Located in Castiglione di Sicilia 'district', not the town itself - which is actually some 10km away. A good base, but you have to have a car. Easy to find if you use Google Maps or Waze (it's on there) to navigate. Rough parking on site for around 8 cars, but the road in front is quite wide and you can park there too. We had a suite room (2 rooms with 2 single beds and a large double bed), with two air-conditioning units which made it very comfortable. True that mattresses on all beds are very hard, but we did not mind. No working Wifi a negative, but 3G and 4G reception quite decent, so if you have data roaming not a big deal. Breakfast is continental, but with a large additional selection of cold 'pies' and a wide variety of cakes - we were impressed with it actually. Restaurant open in the evening for 2 hours, but you have to book in advance. Menu just 2 choices per course, but you get to see it first thing in the morning. Otherwise you can drive to various other restaurants within a few km, or else go all the way to Giardini Naxos which has a very wide choice. Nice little pool with deckchairs - could do with a few more parasols as there is no shade anywhere otherwise. Conclusion; rustic, a bit rough around the edges, but we really enjoyed our stay, and would happily stay again
Stayed 4 nights in Jul 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
The google map location for property is incorrect!!! Add the stay to your colander and the correct location in about 10 west. Good pool, staff very accommodating. Wifi was in public area, dinner was excellent on nights they are open.
Stayed 2 nights in Jul 2018

4/10 Poor

Andy, Yorkshire

Disliked: Staff & service, property conditions & facilities, room comfort
Shabby rooms and rock hard beds.
Great location, pretty and traditional to look at. Pool area was OK with really good views of the rural area. Some reception staff were not very friendly. Rooms - especially in the annex were in poor condition with ancient rock hard mattresses plus the bathroom was very shabby. We got moved into room in the main building which was much better. Food in the restaurant (fillet) was dry and tasteless with ill matching garnish. Found local restaurant called Paradise, and it was superb and only 5 minutes drive.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, useful base to explore
Incredibly difficult to find! Using Castaglione in the address is misleading, mitogio is nearer! Nice, clean, spacious accommodation. Pool area has little natural shade and when it's windy you can't use the sun umbrellas. In 40 degree heat, you need shade! Pool area needs some work doing to repair it and the paved area which is suffering some subsidence. Staff very friendly. Wifi only available in public areas, and sometimes difficult to connect! Restaurant is disappointing, menu limited, especially if you don't eat cheese! and breakfast was more like a lunchtime spread! Lots to choose from, I will admit, but so much was picnic food! Air con worked in the room very well and patio area was good, but it would be better with some chairs to sit on! We had a lot of noise from the next room, sounded like teenagers larking around, unsupervised! Easy to reach Taormina and gol Alcantera. Other bars and restaurants in the area to choose from, too!
Stayed 2 nights in Jul 2017

10/10 Excellent

Virginia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel, beautiful surroundings
Lovely hotel in a beautiful place. Aprox 1h from Catania airport and to Etna. We stayed in studio apartment which had two rooms and a bathroom with WC. Our apartment was light and spacious with beautiful views. Rooms were cleaned and tidied every day. As we arrived we've been offered a double room which was very dark due to the tree right in the only window in the room. We asked for a different room and we were offered the studio. Staff were very kind and helpful. Breakfast was very specific (not continental) like cold egg dishes with lots of roast vegetables and herbs.

8/10 Good

Daniel, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect city hotel!
It is a city hotel that has everything perfect what you need except parking. high light is: in the lovely town. good spot and jacuzzi!

10/10 Excellent

sue, lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxed hotel in quiet rural location.
We really enjoyed this holiday in this location as it was very quiet and relaxed.We will visit again and will request rooms with a view as the annex building either overlooks the drive into hotel or the mountain view with a small balcony which is much better.Staff were fantastic and friendly and always had time to chat,even the locals gave us fresh picked lemons and oranges when we went for a walk.There is not much to do as it is rural, we were there for a chill out ,a few walks...but beware no paths....you can catch a bus to Toarmina and connections out of there but service is limited 1 bus every 2 hours. We ate in hotel mostly which was also relaxed and pleasant..meals were always tasty and well presented.,and chef does a wonderful tuna sauce!,there are no other resturants within a walking distance Ideally you need a car to see around Sicilly, but we were happy. The pool are is on a sunny terrace and is very clean and well kept with lovely views,we went just out of their season,so swimming was out . They say not a lot of english visit but we managed to commuicate well even with the locals, none of us spoke italian.

10/10 Excellent

Liz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel
Friendly helpful staff; quite isolated so car required. No restaurant in walking distance but hotel restaurant reasonable quality and price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, excellent location
The hotel is a little difficult to find ( a satnav is useful). Whilst there you really need a car to enjoy the superb attractions in the vicinity (Mount Etna was our highlight); as there are many but there isn't the option of using public transport. The hotel itself is lovely with stunning views and very friendly staff. (The only gripe was that the bath plug was the wrong size)... Its the second time my wife and I have been to this hotel, which is unusual for us) and we have really enjoyed both visits.

10/10 Excellent

Monkeyface1978, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful, beautiful location.
We loved our stay at the farmhouse. The evening meals were outstanding and the overall service was fabulous. We were sad to leave.

8/10 Good

SIOBHAN, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Country Getaway
Had a really enjoyable stay here, first day here was spent by the swimming pool where we were pretty much alone the entire time which was lovely. The pool is beautiful with a nice view of the old farmhouse building and the surrounding mountains. Staff are friendly and the dinners are nice. Only bad points were: very hard to find initially as the signs are few and unclear, staff aren't hugely helpful, we were staying in the new building and not the old one which was very basic, the breakfasts here are very strange! The breakfast basically consists of all the previous night's leftovers in little dishes, along with about 5 different cakes! Overall, a great place to stay for both relaxing and exploring Mount Etna and surrounding sights/towns.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful setting but let down by a few things
The hotel is in a stunning location, the building is beautiful with great character and the pool area clean and relaxing,however it is not a very large pool so is soon full up with a couple of splashy kids. We were in the new building next to the hotel which was clean and spacious although the shower head fell off and also the push button flush surround, we seemed to have a disabled room but this meant we had a huge shower/wet room area, the air conditioning was very welcome although a bit noisy and the bed ( twin beds pushed together for a double) was pretty hard. We would have liked to have stayed in the old part of the hotel that is shown in the pictures.The dining room was nice with attentive waiters but the menu was limited and a little expensive, we paid 10 euros for a plate of pasta and pesto, a nice touch was to receive small free starters at dinner and we were given a bowl of peanuts with our drinks by the pool.. At breakfast you could clearly see the leftovers from the dinner menu the night before. The main problem we had was that the fridge wasn't working from when we arrived, as it as so hot it would have been really good to chill our wine, beer, water and picnic items, we asked 3 times and were told on the last time that they would have to get a new part for it, when we mentioned it again as we were leaving they just laughed. Overall we did consider it good value for money but it's a real shame these few things let it down.

10/10 Excellent

Doru, Bucharest, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite hotel next to the Gorges of Alcantara
Great atmosphere and service, good value for money, breakfast is very special, nice pool, very quiet and comfortable.

10/10 Excellent

Ian and Alice, Brighton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Charm
With distant sea view and nestled in a valley of dramatic mountains this rustic hotel with pool can only please. With an easily justified 3 star rating you could think (superficially) that it were a higher rated hotel. The staff are exceptionally helpful and friendly and evening meals very well prepared. Local wine is nice too. Not too expensive either. You will need a car though and if you are of a nervous disposition prepare yourself for some alternative driving styles. The Hotel is difficult to find. Other than the Hotel's bar and restaurant there are none within walking distance. You can drive to Giardino naxos and Taormina in 20min and 40min both lovely places to visit. Il Borgo is very peaceful and not really a children's destination. Great for couples getting away from 'it'. Try to book a room in the original building as a tad more prestigious and comfortable. This being said beds are firm. Visit the gourge nearby "wow". Go up Enta "wow". Taomina "wow" and much more besides. This area is dramatic, awe inspiring, quite breath taking. Hotels are a plenty in Sicily so if you want to see more of the island I would advise swapping hotels as you go.

10/10 Excellent

lori, washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
holy moly!!!!
True sicilian luxury resort! Amazing food - amazing hosts - had an absolutely wonderful time there - the setting is true plush! will go back next year -

6/10 Okay

John, Dublin

Liked: Cleanliness, room comfort
A little disappointing
Having stayed at another excellent agritourismo resort near Cefalu earlier in our trip, I was really looking forward to a relaxing stay here. The photos sold the place really well and I had high hopes for what lay in store. On arrival however, I was a bit deflated by the feel of the place in reality. I will say that the weather was pretty poor which definitely impacted on the whole experience. On a sunny day, I'm sure the place takes on a different personality but in general the hotel felt like it was just lacking a bit of love and character and their use of the word 'luxury' is taking liberties somewhat. The grounds are pretty small and other than sit by the pool, there's not much to do. Also, whilst nestled in the countryside, there is a lot of noise from the nearby roads. The restaurant was nice enough though the badly tuned local radio station crackling away over the sound system was extremely distracting and detracted from any atmosphere they were trying to create. The room was comfortable but we woken by the cleaning staff slamming doors and talking loudly all around us from around 7.30am. Overall, I was disappointed and we actually left after one night despite having paid for two though to be fair, this was primarily due to the poor weather. That said, knowing how good some of the other agritourismo places are in Sicily, I felt this place promised so much but failed to deliver on a number of levels due to some simple oversights which they could easily correct.

10/10 Excellent

matt, cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great everything
not much more i can say, a thoroughly beutatiful hotel,staff great, food excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surely the best hotel during our trip
Amazing view, nice quiet location. Very kind and friendly staff, extremely stylish place for those looking for something else than a 'simple' luxury hotel.

10/10 Excellent

Mara Sera

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful property! Would definitely come back for a relaxed vacation!
Stayed 2 nights in Oct 2023

10/10 Excellent

Carsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr angenehme Atmosphäre, Pool war auch Anfang Oktober in Betrieb, sehr gutes Frühstück und Abendessen, guter Ausgangspunkt für Etna, Taormina und Strände etc.
Stayed 6 nights in Oct 2022

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Séjour d'une nuit. Nous cherchions un hébergement près des "Gole dell'Alcantara" et celui-ci est parfaitement situé. Un peu difficile à trouver si vous inscrivez sur votre gps "Castiglione di Sicilia", il faut en fait aller à "Mitogio" et là, très facile à trouver. Au calme au milieu de la verdure. Magnifiques bâtiments, grands espaces communs, chambres spacieuses, propres, lit confortable. Petit-déjeuner au top, avec jus d'orange pressé. Le seul petit bémol concerne la piscine. Trop profonde à mon goût, il aurait fallu une pente. Mais sympa pour se rafraîchir... et les bons nageurs ne tiendront pas compte de mon avis. Accueil agréable. Je recommande, et j'y reviendrai certainement
Stayed 1 night in Sep 2022

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silenzioso e comodo
Stayed 1 night in Jun 2022

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gita alle Gole di Alcantara
Il personale gentile e professionale. Mi hanno dato una camera doppia per disabili in buone condizioni. Ottima la colazione con prodotti locali.
Stayed 1 night in Jun 2022

8/10 Good

Alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Kate, Seregno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia, zona piscina e colazione ottima. Cortesia del personale
Stayed 2 nights in Aug 2020

10/10 Excellent

Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

GiuseppeC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafte Lage. Wunderschön restauriert und trotzdem den alten antiken Flair des Gebäudes behalten. Super freundliches Personal und fantastisches Essen. Grazie 😍
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
+ Lekker eten + Mooi zwembad - Geen Wifi op de kamer beschikbaar - Geluidsoverlast, geluid van andere gasten klinkt hard door de gang.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup apprécié la cuisine de cet établissement! C’était vraiment délicieux. Le personnel était aux petits soins avec nous. Notre suite était grande et confortable.
Stayed 3 nights in Sep 2019

8/10 Good

Nadine, Mittenwalde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir können das Haus nur empfehlen, ruhig und urig mit super Frühstück! Die Lage ist mit eigenen Auto machbar. Abendessen sehr hohe Qualität, hat aber auch seinen Preis. Schade war nur, dass ein Zimmertausch nicht möglich war, da durch ein Computerprogramm sehr unflexibel.
Stayed 7 nights in Sep 2019

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y comodidad
Lugar tranquilo, habitación amplia y comoda. Piscina con vistas.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonnes prestations
Stayed 1 night in Aug 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pause aux portes de l'Alcantara
étape idéale pour une visite des gorges de l'Alcantara le lendemain. Une chambre très spacieuse et parfaitement équipée. Un table sur place abordable et d'excellente qualité après une pause rafraichissante en bord de piscine
Stayed 1 night in Aug 2019

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favoloso!!!!!
Favoloso!!!!!!!!!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très bel hôtel et un petit déjeuner fantastique
Un très bel hôtel et un petit déjeuner fantastique. Nous avons adoré cet endroit. L'hôtel est partagé en deux parties : - les chambres sont dans un bâtiment moderne et très fonctionnel. Notre chambre était très bien et très grande. - la réception et la salle du petit déjeuner sont dans une partie plus ancienne et superbe. Le petit déjeuner était excellent et le personnel très accueillant. Nous avons apprécié notre séjour.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best food we had! Nice hotel, close to the Etna.
Il Borgo is a great hotel close to the Etna. The rooms are spacious and clean and we had a great stay. Lovely breakfast with lots of options to choose from. The dinners that we had in this hotel are the best that we had on Sicily. The chef really knows how to create wonderful dishes from quality local ingredients. The menu is refreshed every day so make sure to book your table when staying!
Stayed 3 nights in Sep 2018

8/10 Good

Frans, Asten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rust na een dag toeristisch Taormina
Ligt op acceptabele afstand van Taormina. Fijn zwembad, uitstekend restaurant met fantastische wijnkeuze. Zeer vriendelijk personeel.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Agriturismo im Alcantara-Tal
Wir waren für 3 Nächte hier und haben uns sehr wohl gefühlt. Das Haus liegt etwas abseits auf dem Land, aber das wussten und wollten wir auch so. Sehr gepflegte Anlage mit kleinem Pool, sehr freundliches Personal, sehr gutes Frühstück. Das Abendessen haben wir nicht probiert, sondern in umliegenden Restaurants bzw. Unterwegs in Catania etc. gegessen. Wir würden sofort wieder hierherkommen.
Stayed 3 nights in Aug 2018

8/10 Good

Maiken

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2018