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Ramkota Hotel & Conference Center – Avis

3 out of 5
Ramkota Hotel & Conference Center
800 N Poplar St, Casper, WY

Avis

7,8

Bien

Note de 10 – Excellent, d’après 377 avis sur 1002." "
Note de 8 – Bien, d’après 312 avis sur 1002." "
Note de 6 – Acceptable, d’après 178 avis sur 1002." "
Note de 4 – Médiocre, d’après 81 avis sur 1002." "
Note de 2 – Terrible, d’après 54 avis sur 1002." "

8,0/10

Propreté

8,4/10

Service et personnel

8,0/10

Commodités

7,6/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Shane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean
Séjour de 1 nuit en mai 2024

8/10 – Bien

Donna

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bathroom was small and outdated, not in good shape. But everything was in good working order!
Séjour de 1 nuit en mai 2024
Nazy a répondu le 16 mai 2024
Thank you, Donna, for taking time to write a review of your recent stay. We appreciate your comments and take them very seriously. We hope that you will return, soon!

10/10 – Excellent

Julissa

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super clean and friendly! Great pool area for kids
Séjour de 1 nuit en mai 2024
Nazy a répondu le 15 mai 2024
We recognize you have a choice of places to stay and sincerely appreciate you choosing the Casper Ramkota. Please come and visit when your travels bring you back this way!

10/10 – Excellent

Edward

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We saw cleanliness and a great place to stay.
Séjour de 1 nuit en mai 2024
Nazy a répondu le 15 mai 2024
We recognize you have a choice of places to stay and sincerely appreciate you choosing the Casper Ramkota. Please come and visit when your travels bring you back this way!

10/10 – Excellent

Melissia

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Our room was amazing!! Would stay here again!!
Séjour de 1 nuit en avril 2024
Nazy a répondu le 26 avr. 2024
Thank you, Melissa, for taking time to write a review of your recent stay. We sincerely appreciate you choosing the Casper Ramkota and hope you will return the next time your travels bring you to the area.

6/10 – Acceptable

Cathy

Séjour de 2 nuits en avril 2024
Nazy a répondu le 15 mai 2024
Thank you for taking time to rate your recent stay. We appreciate you choosing our hotel and hope you will return the next time you are in Casper.

10/10 – Excellent

Warren

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
!
Séjour de 2 nuits en avril 2024
Nazy a répondu le 15 avr. 2024
Thank you for taking time to rate your recent stay. We sincerely appreciate you choosing to stay at the Casper Ramkota and hope you will return, soon!

4/10 – Médiocre

Sheri

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Very noisy
Séjour de 1 nuit en avril 2024
Nazy a répondu le 15 avr. 2024
Hello and thank you for taking time to rate your recent stay. We apologize for the excessive noise and hope that you will return when your travels bring you back to Casper.

10/10 – Excellent

Lynette

Séjour de 1 nuit en avril 2024
Nazy a répondu le 15 mai 2024
We recognize you have a choice of places to stay and sincerely appreciate you choosing the Casper Ramkota. Please come and visit when your travels bring you back this way!

8/10 – Bien

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Nazy a répondu le 15 avr. 2024
Thank you for choosing the Casper Ramkota for your recent hotel stay. We hope that you will come and see us, again, when your travels bring you this way!

8/10 – Bien

Cody

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The swimming area is great for kids & the breakfast is always pretty good. However, don’t get a pool access room if you want to sleep. It is loud until the pool closes at 10 & if there’s an event in a banquet room, you hear all of that as well
Séjour de 1 nuit en mars 2024
Nazy a répondu le 18 mars 2024
Thank you, Cody, for taking time to write a review of your recent stay. We sincerely appreciate your business and hope you will return, soon! We promise to find a room that is away from the pool and Terrace area!

8/10 – Bien

Kelli

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, good restaurant, and very friendly staff! Will stay here again
Séjour de 1 nuit en mars 2024
Nazy a répondu le 18 mars 2024
Thank you for taking time to write a review of your recent stay, Kelli. We hope to see you, again, soon!

8/10 – Bien

Tiffany

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed at this property numerous times and never disappoints.
Séjour de 1 nuit en mars 2024
Nazy a répondu le 11 mars 2024
Thank you, Tiffany, for taking time to write a review of your recent stay. We sincerely appreciate your patronage and look forward to seeing you, again, when your travels bring you to Casper!

10/10 – Excellent

Tamara

Séjour de 1 nuit en mars 2024
Nazy a répondu le 25 mars 2024
Thank you, Tamara, for taking time to rate your recent stay. We hope you will return to the Casper Ramkota the next time your travels bring you our way!

8/10 – Bien

Michelle

Séjour de 1 nuit en février 2024
Nazy a répondu le 25 mars 2024
Thank you, Michelle, for taking time to post a rating of your recent stay. We hope you will come back and see us the next time your travels bring you to Casper

6/10 – Acceptable

Julie

Points faibles : Service et personnel
Just mid across the board. Front desk staff was adequate but not friendly or kind. Pool is very small, only 3ft. Just over-all less than.
Séjour de 1 nuit en février 2024
Makayla DeWitt a répondu le 27 févr. 2024
I do apologize about the front desk staff. I will talk to the front desk staff to ensure they are being as friendly as possible.

4/10 – Médiocre

Melissa

Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Séjour de 1 nuit en février 2024
Nazy a répondu le 25 mars 2024
Thank you for taking time to rate your recent stay. We apologize that we weren't able to exceed your expectations. Your patronage is appreciated.

6/10 – Acceptable

Latisha

Voyage en famille
Séjour de 4 nuits en février 2024
Makayla DeWitt a répondu le 27 févr. 2024
Thank you. If there is anything we can do to make your next stay better please feel free to let us know.

10/10 – Excellent

Brandon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place. Beth at frint desk very helpful.
Séjour de 1 nuit en février 2024
Makayla DeWitt a répondu le 21 févr. 2024
Thank you. We hope to see you again soon.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nothing glamorous, just a good quiet room.
Séjour de 1 nuit en février 2024
Nazy a répondu le 8 févr. 2024
Thank you for taking time to review your recent stay at the Casper Ramkota. We appreciate your comments and hope you will return the next time your travels bring you to our area.

6/10 – Acceptable

Megan, Anchorage

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en janvier 2024
Nazy a répondu le 8 févr. 2024
Thank you for your recent stay. We hope to see you, again, soon!

6/10 – Acceptable

Margaret, West Jordan

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Points faibles : État et installations de l’hébergement
Old property in need of maintenance. Elevators are sketchy, the breakfast is limited and of average to low average quality. Staff was friendly-ish but told you nothing about breakfast, pool hours, etc.
Séjour de 1 nuit en février 2024
Nazy a répondu le 8 févr. 2024
Thank you for taking time to post a review of your recent stay.

10/10 – Excellent

Molly

Séjour de 1 nuit en février 2024
Nazy a répondu le 25 mars 2024
Thank you, Molly, for posting a rating of your recent stay at the Casper Ramkota. We sincerely appreciate you and hope you will return to see us the next time you are in Casper!

8/10 – Bien

Rodney

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A little miscommunication about getting a fan for the room. No signs to inform they were going to be working on fire alarm system, no mid stay room service. Otherwise, pretty decent stay. Kids had fun playing in the pool.
Séjour de 3 nuits en janvier 2024
Nazy a répondu le 1 févr. 2024
We appreciate you taking time to write a review of your recent stay. We sincerely apologize for the fire alarm testing and you not receiving proper notice. Our management team will share your review in order to make improvements. We hope you will return the next time your travels bring you to Casper.

8/10 – Bien

John

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice and convenient
Séjour de 1 nuit en janvier 2024
Makayla DeWitt a répondu le 1 févr. 2024
Thank you we hope to see you again soon.

6/10 – Acceptable

KeriAnne

Séjour de 2 nuits en janvier 2024
Nazy a répondu le 1 févr. 2024
Thank you for taking time to rate your recent stay. We sincerely appreciate your business.

10/10 – Excellent

Yuly

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place
Séjour de 2 nuits en janvier 2024
Makayla DeWitt a répondu le 1 févr. 2024
Thank you we hope to see you again soon.

10/10 – Excellent

Adrian

Séjour de 2 nuits en janvier 2024
Makayla DeWitt a répondu le 1 févr. 2024
Thank you we hope to see you again soon.

10/10 – Excellent

Donald

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Makayla DeWitt a répondu le 1 févr. 2024
Thank you we hope to see you again soon.

10/10 – Excellent

Jason

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place!
Séjour de 1 nuit en janvier 2024
Makayla DeWitt a répondu le 24 janv. 2024
We are very happy you enjoyed your stay. We hope to see you again soon

2/10 – Terrible

Michaela

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités
They had a group of kiddos checked in for a tournament and it made our stay there absolutely horrible. I just had twins. Just got diagnosed with end stage heart failure and won't be around much longer. I came to Casper to see my son for what may be the last time. My 5-7 year olds couldn't enjoy the pool because it was overcrowded. No one could sleep until 1am. Unattended children where knocking hysterically and running down the Halls. The older boys wouldn't allow my one son to get water downstairs. I also felt uncomfortable by the pool side rooms. I feel like a man with bad intentions could rent one of those rooms and with a night like I had when I was there kids can go missing or get hurt. My Sausages where pink and luke warm for breakfast. That was the icing on the cake. Very very unsatisfied. My trip to visit my son was not great because of this stay.
Séjour de 1 nuit en janvier 2024
Nazy a répondu le 8 févr. 2024
We are so sorry that your stay was not what you expected. Our management team has reviewed your comments and taken steps to make pool time and team stays more enjoyable for everyone. Thank you for reaching out, again. We appreciate you taking time to write this review.

2/10 – Terrible

Betsy

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I used to love this motel how ever my stay this weekend was horrible and manager didn’t want to do anything about it. The pool was over crowded with kids who were clearly too old for the equipment and the menu to the restaurant was very limited. Our room wasn’t clean nor did we recieve any new towels for our stay
Séjour de 2 nuits en janvier 2024
Nazy a répondu le 2 févr. 2024
We appreciate you taking the time to rate your recent stay. We apologize that we were unable to exceed your expectations and want for you to know that our management team has discussed your comments.

10/10 – Excellent

John

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Every time we go to Casper we need to stay the night this is the place we've always stayed five hot tubs in a pool and can't forget the koi fish pond super nice
Séjour de 2 nuits en janvier 2024
Makayla DeWitt a répondu le 1 févr. 2024
Thank you. We look forward to seeing you again.

6/10 – Acceptable

Katie

Points faibles : Propreté
Front desk staff was not very friendly. Room was ratty and there were a few black hairs on the sheets. Will not stay here again
Séjour de 1 nuit en janvier 2024
Nazy a répondu le 20 janv. 2024
Thank you for taking time to write a review of your recent stay. Our management team has received a copy and will work to improve guest experience. We hope you will consider coming to see us the next time you are in Casper.

6/10 – Acceptable

Cody

Voyage d’affaires
Points forts : Commodités
Points faibles : État et installations de l’hébergement
Bed was super uncomfortable had a huge low spot in the middle and the room was 80 degrees all night. Not excellent.
Séjour de 2 nuits en janvier 2024
Nazy a répondu le 20 janv. 2024
Thank you for taking time to review your recent stay. We appreciate guest feedback and work hard to improve guest experience, every day. We hope you will return to see us the next time your travels bring you to Casper

10/10 – Excellent

Jennifer

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were all wonderful!!
Séjour de 2 nuits en janvier 2024
Nazy a répondu le 20 janv. 2024
Thank you, so much, for taking time to write a review of your recent stay. We hope you'll be back to see us, soon!

2/10 – Terrible

stephanie

Séjour de 1 nuit en janvier 2024
Nazy a répondu le 2 févr. 2024
Thank you for taking time to post a review of your recent stay.

2/10 – Terrible

Voyageur vérifié

Voyage en famille
Points faibles : État et installations de l’hébergement, confort de la chambre
Both Heaters were not working in room. maintenance worker just gave us the run around. Pool had a large group of teenagers, weren’t allowing the younger kids to play. So the hote closed the pool, weren’t given any notice on reopening.
Séjour de 1 nuit en janvier 2024
Nazy a répondu le 20 janv. 2024
Thank you for your post. Our management team has addressed your concerns. We hope your travels will bring you back to see us, soon.

8/10 – Bien

Robin

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful pool for the kids.
Séjour de 2 nuits en janvier 2024
Nazy a répondu le 20 janv. 2024
Thank you for taking time to post a review of your recent stay. The Ramkota team sincerely appreciates the opportunity to host you and looks forward to seeing you again, soon!

6/10 – Acceptable

Terry

Séjour de 1 nuit en janvier 2024
Nazy a répondu le 20 janv. 2024
Thank you for taking time to post a rating of your recent stay. We appreciate your business and hope you will return, soon.

10/10 – Excellent

Shannon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The location and the pool area the breakfast buffet the little restaurant and also the little bar
Séjour de 2 nuits en décembre 2023
Nazy a répondu le 10 janv. 2024
Thank you for taking time to post a rating of your recent stay. We sincerely appreciate it and hope you will come back to see us when your travels bring you back to Casper!

8/10 – Bien

Ian

Séjour de 2 nuits en janvier 2024
Makayla DeWitt a répondu le 1 févr. 2024
Thank you. We look forward to seeing you again.

8/10 – Bien

Jennifer

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Love how this hotel caters to coaches- thank you!
Séjour de 2 nuits en janvier 2024
Nazy a répondu le 10 janv. 2024
Thank you so much for taking time to write a review of your recent stay. We sincerely appreciate having you for a guest and hope to see you, again, soon!

4/10 – Médiocre

Kris

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were treated rudely @ the front desk on check-in When we got to the room… the Bathroom tub had fly & bugs in it. There was pee in the toilet. Dirty towel hanging on the back of the bathroom door. Ceiling fan was dirty & hanging half way down. We only had 2 towels in the bathroom when I registered for 3 people. My husband had to go get some more. On the 2nd morning we called & asked for our room to be made up as we had used all towels & had dirty diapers in the garbage. When we got back late that evening nothing had been done?? We had to go get clean towels & get garbage bags & take out our garbage. This morning when we went down to breakfast the doors were shut? My husband went to the front desk & they said ‘no breakfast, it’s a holiday’ What??? I’m very disappointed in our stay here!! We have kids living in Casper & we come often, this was our first time staying here, due to it being so much more expensive. I decided we would stay because of the Pool, which was nice for the grandkids. That was the only plus to our stay.
Séjour de 4 nuits en décembre 2023
Nazy a répondu le 7 janv. 2024
We apologize for your less than exceptional stay. Our management team has addressed your comments and look forward to providing future guests with a superior stay. Thank you

2/10 – Terrible

Gayla

Voyage en famille
Points faibles : Service et personnel, commodités
We were told there would be free breakfast from 6 to 930, we all headed down and it was closed. I asked the staff up front.. they said we didnt know there wouldnt we since its a holiday. I said well u should let guest know that ahead of time while checking in.. the girl who checked us in said breakfast 6 to 930.... Maybe plan better and be more respectful when u dont
Séjour de 1 nuit en décembre 2023
Nazy a répondu le 2 févr. 2024
Thank you for your review. We appreciate your concerns and apologize for the breakfast confusion and inconvenience. Our management team thoroughly discussed this issue and have made changes to our procedures as we go forward.

10/10 – Excellent

Marci

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Nazy a répondu le 2 janv. 2024
Thank you for taking time to rate your recent stay. We appreciate your business and hope you will return the next time your travels bring you to Casper.

10/10 – Excellent

Franz

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is good
Séjour de 1 nuit en décembre 2023
Nazy a répondu le 21 déc. 2023
Thank you, Franz for taking time to rate your recent stay. Our management team shares your information in an effort to improve service for all of our guests. Please have a wonderful holiday season and be sure to come back to see us when your travels bring you Casper!

6/10 – Acceptable

Madeleine

Séjour de 1 nuit en décembre 2023
Nazy a répondu le 21 déc. 2023
Thank you, Madelaine for taking time to rate your recent stay. Our management team shares your information in an effort to improve service for all of our guests. Please have a wonderful holiday season!

6/10 – Acceptable

Allan

Séjour de 3 nuits en décembre 2023
Nazy a répondu le 7 janv. 2024
Thanks, Allan, for taking time to post a rating of your recent stay. Please come back and see us the next time your travels bring you to Casper

8/10 – Bien

Mark

Séjour de 1 nuit en décembre 2023
Nazy a répondu le 7 janv. 2024
Thanks, Mark, for taking time to post a rating of your recent stay. Please come back and see us the next time your travels bring you to Casper