We were treated rudely @ the front desk on check-in
When we got to the room… the Bathroom tub had fly & bugs in it. There was pee in the toilet. Dirty towel hanging on the back of the bathroom door. Ceiling fan was dirty & hanging half way down. We only had 2 towels in the bathroom when I registered for 3 people. My husband had to go get some more.
On the 2nd morning we called & asked for our room to be made up as we had used all towels & had dirty diapers in the garbage. When we got back late that evening nothing had been done?? We had to go get clean towels & get garbage bags & take out our garbage.
This morning when we went down to breakfast the doors were shut? My husband went to the front desk & they said ‘no breakfast, it’s a holiday’ What???
I’m very disappointed in our stay here!!
We have kids living in Casper & we come often, this was our first time staying here, due to it being so much more expensive. I decided we would stay because of the Pool, which was nice for the grandkids. That was the only plus to our stay.