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Reviews of Hôtel Les Saisons

4 out of 5
Hôtel Les Saisons
19 Rue El Oraibi Jilali, Casablanca

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 408 reviews" "
Rating 8 - Good. 186 out of 408 reviews" "
Rating 6 - Okay. 94 out of 408 reviews" "
Rating 4 - Poor. 41 out of 408 reviews" "
Rating 2 - Terrible. 18 out of 408 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Food was delicious. Felt very safe in and around the hotel. Near the Medina and walking distance to many attractions.
Stayed 2 nights in Apr 2024

8/10 Good

veronika

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, , very friendly staff, close to the city center. Parking available right in front of the hotel
Stayed 1 night in Apr 2024

8/10 Good

Andrea, Mt. Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a great area, which included a Medina. The hotel stay in
Stayed 3 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right by the busy UN Square/medina
Centrally located near the UN Square and the old medina, this hotel offers a modern feel in the middle of traditional area and service. Room is nice and beds are comfy, and there are a phletora of food choices nearby even well into the night. We got to park our car safely right in front of the hotel (but the whole area is safe overall anyway). Breakfast is traditional Euro continental. Amazing service at a nice hotel at a great price.
Night snack at the UN square
Avocado juice by the UN square for 20 dh
Stayed 1 night in May 2023

6/10 Okay

Emily

Travelled with group
Liked: Cleanliness, staff & service
This hotel is decently priced and in a convenient location, but is otherwise nothing special. It's nice that the hotel restaurant serves drinks, but give the food a pass.
Stayed 2 nights in May 2023

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay at Les Saidons
Service was very good, although the hotels front desk did not understand or speak English very well. Breakfast was ok, the eggs were runny. Rooms were clean and because our rooms were near construction they were noisy and we asked to move our rooms. Hotel did this for us immediately. Bathrooms were clean and the shower worked well. Overall, very good stay.
Stayed 4 nights in May 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Anick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast offered did not have any vegetarian or vegan options. Not everyone is a meat, egg and dairy eater….
Stayed 2 nights in Apr 2023

10/10 Excellent

Maricely

Stayed 2 nights in Mar 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city centre option
Clean city centre hotel. Staff on the front desk were helpful and accommodating and the room was large and in very good condition. Good position for exploring the city
Stayed 2 nights in Mar 2023

8/10 Good

Ali

Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent Breakfast. Good location.

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Good location. Nice room. No a/c. Noisy.
Stayed 2 nights in Oct 2022

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, and friendly staff!
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Good price and good location. Ask for upper floors for better internet.
Stayed 2 nights in Oct 2021

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place, staff was great, and the breakfast was delicious!
Stayed 1 night in Oct 2021
Response from Amina SOMAD on Oct 27, 2021
Dear Sir, Thank you very much for your feedback. We hope to see you back soon. Best regards

10/10 Excellent

VIVIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very friendly hotel 🏨
Stayed 1 night in Jul 2021

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Amina Somad on Mar 9, 2020
Dear Mr Kenneth, Thank you very much for choosing Hotel Les Saisons for your recent stay. We are glad to read that you have enjoyed your overall stay. We look forward to your next stay. Kindest regards

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Room smells too smoking although I requested non smoking room!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were excellent, room was comfortable, and area was convenient
Stayed 1 night in Oct 2019
Response from Amina SOMAD on Oct 29, 2019
Dear Sir, Thank you for the lovely review you shared following your recent visit to our hotel, we are delighted to read that we were able to match your holiday expectations.

6/10 Okay

Hakim

Good
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful staff
Stayed 1 night in Aug 2019
Response from Amina SOMAD on Oct 29, 2019
Dear Mrs Sherry, We would like to thank you for leaving these wonderful comments & we are delighted that you enjoyed your stay among us.

4/10 Poor

Ricky

Liked: Property conditions & facilities
Very uncomfortable
Air conditioner in room was running all the time set at 16oC but could not cool the room below 24oC. Room smelt of smoke.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It’s an ok hotel to stay at for one night, didn’t have what I booked and started to look for an available king size bed. Wasn’t prepared for my booking, a bit load as your in the city center. Overall good.
Stayed 1 night in Jun 2019

6/10 Okay

Carlee

Disliked: Cleanliness, staff & service, property conditions & facilities
No thanks
One night here was too long. It is quite worn down.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
good location next to Casa Port and downtown. But old property and run down. Clean. Expensive for what it is.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

4/10 Poor

C.M

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The conditions of the rooms does not looks as the pictures, no carpets , old fournitures
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Well located and nice staff. Great place to land for a night.
Stayed 1 night in Mar 2019

6/10 Okay

Brittany

Disliked: Staff & service
Terrible Service - No English Spoken
Although all employees name tags said they spoke English, the few that did spoke so little that it wasn't helpful. Their property lists an "airport shuttle for 300 MAD" but when I asked, they seemed confused. Finally they said they were able to confirm it. When we went down to catch the shuttle, the bellman went running outside and ultimately came back with a taxi that tried to charge us "450 MAD". Not sure who screwed up in that but, it was a mess for all involved. Sorry to say but "airport shuttle for a fixed price" and "we'll hail you a taxi and not tell him what the set price is" are not the same thing. Overall, the service here was HORRIBLE and I can not recommend this place.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very large room with nice furniture. A wonderful large buffet breakfast.
Stayed 1 night in Jan 2019
Response from Amina Somad on Mar 18, 2019
Dear Sir, We are delighted that your stay with us has lived up to your expectations. We look forward to welcoming you back to the hotel in the future. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but location is difficult
The hotel was very nice but the location was to be desired. We walked from it to the UNESCO designated mosque, but really felt it was threatening. We walked through construction, depilated neighbourhoods, dirty streets, etc. We took a taxi back. Not many restaurants nearby except in other hotels. The hotel was nice but not the neighborhood.
Stayed 1 night in Jan 2019

4/10 Poor

Bashar

Disliked: Cleanliness, staff & service, room comfort
Worst experience ever
The room was smelly with fungus around the toilet. Noise an pollution all around the neighborhood
Stayed 2 nights in Dec 2018

8/10 Good

Tribal_Traveler, Tokyo

Liked: Cleanliness, staff & service, amenities
Perfect bed making!, Television in funiture. beautifil chair!
Stayed 1 night in Nov 2018

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, excellent service. Chaotic location.
Excelente service, except they speak very little English, if any.
Stayed 1 night in Nov 2018

6/10 Okay

Joanne, Colorado

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location close to the medina. I flew into Casablanca airport, easily got local currency from a VISA/PLUS ATM at the airport (next to the Info Desk outside baggage claim), quickly bought a ticket for the train in the airport's lower level and took the 50-min ride to Casa Port. The hotel is just a short walk from there. However, this is an old building in which the ground floor and halls look nice but my room was badly in need of a coat of paint. It was advertised on Expedia as a Single Standard with "separate sitting area" but the room was tiny with a small chair stuck in front of the wardrobe. I guess that was the separate sitting area. Wi-fi on the 4th floor was excruciatingly slow. I've reserved many hotels through Expedia but this is the first that needed a copy of my "voucher". Well, I keep my confirmations on my tablet and don't carry hard copies, so check-in took longer than it should have.
Stayed 1 night in Nov 2018

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotels.Com should not be advertising this
This is definitely not a 4 star hotel. Maybe 2 star. Very old stuffy rooms old smell. Your photos really don’t show the reality
Stayed 1 night in Sep 2018

2/10 Terrible

Muna, San francisco

Disliked: Cleanliness, property conditions & facilities, room comfort
I did not like hotel at all, not clean , smell bad , they say there is parking , the parking is on the street , in a very traffic area , breakfast not good
Stayed 3 nights in Sep 2018

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Md Abdur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Condition of the bathroom was very poor. I believe hotel requires refurbishment. Staff were nice and very helpful. Breakfast was tasty. Public transport was within acceptable distance.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The location is close to the train station. The rooms are comfortable, and they served a good breakfast.
Stayed 1 night in Jul 2018

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This was a stop over before flying home and it's position close to a train station with a direct line to the airport was perfect. Hotel was clean and welcoming. Breakfast was good.
Stayed 1 night in Jun 2018

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

astonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Enjoyed the comfort of the room can be noisy at night for someone who prefer a quiet sleep did not bother us , after all Casablanca is a populated city with lots of action in the evening . Good breakfast with choices .

8/10 Good

Jumo, Bamako

Liked: Cleanliness, staff & service, room comfort
Cozy and comfortable I I will be back.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was convenient and well maintained. Mr. Hafid Soersari (spelling?) at the front desk was most knowledgeable and helpful.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Downtown, yes. But noisey and no shuttle.
I loved being right in the action, but with it came unbelievable NOISE through the drafty windows. The bed, pillow and shower were all great, and the top floor was a decent view. But THERE IS NO AIRPORT SHUTTLE provided, as posted on the Hotels website.