Room, 2 Queen Beds, Non Smoking

Reviews of Days Inn by Wyndham Rome Downtown

2 out of 5
Days Inn by Wyndham Rome Downtown
840 Turner McCall Blvd, GA Hwy 20, Rome, GA

Reviews

7.4

Good

Rating 10 - Excellent. 242 out of 902 reviews" "
Rating 8 - Good. 310 out of 902 reviews" "
Rating 6 - Okay. 183 out of 902 reviews" "
Rating 4 - Poor. 104 out of 902 reviews" "
Rating 2 - Terrible. 63 out of 902 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I stayed in room 322. Cons: I can not believe I spent $140 for a night here. Why would you put the ice bucket in the bathroom? Touching a nasty drain plug? The AC sounds like a creepy creeking door closing of opening when it cycles off. The Elevator is supposed to be checked yearly and the last date of inspection was 10/23/22. Rusty lamps...horrible wifi and the TV during a movie would state "no wifi source" and no one at the front desk to check out. Pro: Close to Downtown Rome but off the path to make a walk there. Free breakfast that I would give a 5/10. Find another place. DO NOT waste your money!
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Michael, We appreciate your feedback regarding your recent stay in room 322. We value all guest comments to continue to improve our services and facilities. Kindly note that we have forwarded your concerns to the appropriate departments for review and action. We hope it did not overshadow your overall experience. Thank you for choosing to stay with us.

6/10 Okay

alissa

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Not a fan of breakfast options repeating 2 days in a row or the lack of refills when things were out. Front desk staff , 2 ladies, not too pleasant to speak with . Rooms were good. Tubs need refinishing but for 2 stars it was better than expected!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 16, 2024
Hello alissa, We appreciate you taking the time to share your feedback with us. We will address your concerns with the breakfast options and staff behavior with our team. It's great to hear that you found the rooms satisfactory during your stay. We continuously strive to improve our services to ensure all guests have a pleasant experience.

8/10 Good

Richard, Villa Rica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vale iif staying in the Rome area. Will and had stayed there again.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Richard,We appreciate your positive feedback and are delighted to hear you found value in your stay. Should you choose to visit Rome in the future, we would be honored to welcome you back. Thank you for considering our hotel for your accommodation needs.

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath tub floor was water like, too unstable hard to keep balance.
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Antonio,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for review and improvement. We hope to welcome you back for a more enjoyable experience in the future.

6/10 Okay

Donna

Disliked: Staff & service
Two different staff members were missing a bit of hospitality…
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Donna, We appreciate your feedback regarding your recent stay and will address your concerns with our team. Our goal is to ensure all guests receive top-notch service during their visit. Thank you for sharing your experience with us.

6/10 Okay

Kim

Disliked: Property conditions & facilities
Extremely run down and dated. Handles missing, carpet stained. Things were relatively clean but so beat up it was depressing.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Kim, We appreciate your feedback and regret to hear about your disappointment. We are constantly working to make updates and improvements to enhance the guest experience. Your comments will be shared with our team for further review and action. Thank you for bringing these concerns to our attention.

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Julie,We are delighted to hear you enjoyed your stay with us! We look forward to welcoming you back in the future.

8/10 Good

Thomas

Stayed 1 night in Mar 2024
Response from Manager on Apr 11, 2024
Hello Thomas, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service
It was a convenient location. The room was clean and quiet. The overall aspect is that the motel is dated in decor and fixtures but the cleanliness is what counts.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Carolyn, We appreciate your feedback and are glad you found our location convenient and your room clean and quiet. While some may find our decor and fixtures dated, we strive to maintain cleanliness for our guests' comfort. Thank you for highlighting our efforts in this regard.

6/10 Okay

Julia, SenoIa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In general the property was old and worn. The bed was comfortable and the shower pressure great. Noticed a lot of needed repairs - bathroom curtain rod broken, carpet smelled and felt dirty, paint pealing, toilet dirty, towels smaller and worn. Breakfast wasn’t much because several pieces of equipment were broken.
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Julia, We appreciate your feedback regarding your recent stay with us. Your comments have been shared with the appropriate teams for review and necessary attention. We strive to provide a comfortable stay for all guests and regret any inconvenience caused. We value your input as it helps us improve our services for future guests' satisfaction.

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good beds.
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
Hello Bruce, We are pleased to hear that you found our beds comfortable during your stay. Your feedback is important to us as we aim to provide a restful experience for all our guests. Thank you for sharing your experience with us.

8/10 Good

Lance

It was clean enough, but really could use some renovation. Seams in carpet was coming apart, color schemes was '70s ish, breakfast was pretty limited. The best part, besides being pretty clean, was the TV. It was actually really clear and HD.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 13, 2024
Hello Lance, We appreciate your feedback on the cleanliness and TV quality during your stay. Rest assured that guest comments help us improve our services continually. If you have further feedback or suggestions, please feel free to reach out to our management team directly.

6/10 Okay

Marsha

Travelled with family and small children
It needs to be up dated and carpet needs to be cleaned
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Marsha, We appreciate your feedback and will pass it along to our management for their review and consideration. Thank you for sharing your thoughts with us.

10/10 Excellent

Pam

Liked: Amenities
Very convenient
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Pam,We are delighted to hear you found our location convenient. Should you have any further feedback or queries, please don't hesitate to contact us.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and the bed was very comfortable.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Martha,We are pleased to hear that you found our room quiet and enjoyed the comfort of the bed provided. We appreciate your positive feedback and hope you choose to stay with us again in the future.

4/10 Poor

Alexandria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Alexandria, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out with more details so we can address any concerns you may have. We value your feedback and aim to ensure all our guests have a pleasant stay.

8/10 Good

Richard, Villa Rica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and affordable. Would stay here again!
Stayed 2 nights in Feb 2024
Response from Manager on Mar 3, 2024
Hello Richard,We are delighted to hear that you enjoyed your stay with us and found our property to be both comfortable and reasonably priced. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
The mini fridge was gross (black mold in the gaskets). Otherwise everything was good. Front desk man was friendly.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Stephanie, Thank you for sharing your feedback with us. We appreciate your kind words about our front desk staff's service. We will address the matter regarding the mini fridge with our housekeeping team to ensure we meet our cleanliness standards in all areas of the hotel.

6/10 Okay

Joanna

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It looks like they have renovated the outside, but the inside looks like it has not been updated in quite some time. The outside is not very well lit, the parking lot has pretty good lighting though. When we came in the front door, there was no one at the front desk but a woman soon came out of a back room. She was not in the best of moods. At check out, there was just a box for me to put the keys in, no one was at the counter. The bedding and the towels were all clean. The room itself was pretty dusty, a lot of the outlet covers were coming off the wall and the USB ports available on the lamps did not work, also there was mold or mildew growing on the seal of the mini fridge. Luckily we were just there to sleep overnight.
Stayed 1 night in Feb 2024
Response from Manager on Feb 7, 2024
Hello Joanna, Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you found the bedding and towels to be clean. We apologize for any inconveniences you experienced during check-in and check-out, and we appreciate you bringing the issue with the USB ports and the mini fridge seal to our attention. We will address these concerns with our team to ensure a better experience for future guests. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future.

6/10 Okay

Rebecca

Liked: Staff & service, amenities
The hotel hallways were dingy looking and in desperate need of a good cleaning and coat of paint. The rooms did look better than the hallways but in all a good scrubbing is needed.
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Rebecca, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your observations on the appearance of our hallways and rooms. Rest assured, we have taken note of your comments and will address them with our housekeeping team to ensure a more pristine environment for our guests in the future. We strive to provide a clean and comfortable stay, and your comments will help us in our continuous efforts to improve.

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water apparently my entire stay and called front desk and they stated, yeah we are sorry, it’s been like this all night. the entire time. So, I was late to work and had to find somewhere to get ready and shower. Requesting a refund as this was super inconvenient. Would have at least or appreciated a phone call or email stating there wasn’t going to be any hot water
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello John, We apologize for any inconvenience you experienced during your stay. We understand the importance of hot water and apologize for the unexpected issue. Our maintenance team is currently addressing the situation to ensure it doesn't happen again in the future. We regret any inconvenience caused and encourage you to reach out to our management directly regarding your refund request. Thank you for bringing this to our attention and we apologize once again for any inconvenience caused.

10/10 Excellent

gracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and it was overall quiet they were very welcoming
Stayed 2 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello gracie,Thank you for sharing your positive experience with us. We appreciate hearing that our property was clean and that you found it to be quiet during your stay. It is always our goal to provide a welcoming environment for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2024
Response from Manager on Jan 9, 2024
Hello Mohammed,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable experience for all our guests, and we apologize if we fell short in meeting your expectations. We encourage you to contact our management directly to discuss your concerns in more detail. We value your patronage and hope to have another opportunity to serve you better in the future.

8/10 Good

alicia

Travelled with family
Liked: Room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello alicia,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to learn that you had a great experience with us. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again in the future!

6/10 Okay

Kaylee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Kaylee,We appreciate you choosing our hotel for your stay and taking the time to rate your experience. If there is any feedback or specific concerns you would like to share with us, please don't hesitate to reach out. We value your input and are always looking for ways to improve our guests' satisfaction.

8/10 Good

Deborah

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Deborah,We appreciate you choosing our hotel for your stay. We strive to provide a memorable experience and it seems like we were successful during your visit. If you have any further comments or suggestions for improvement, please feel free to reach out to us directly. We hope to welcome you back soon.

10/10 Excellent

Denise

Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Denise,Thank you for your positive rating! We are delighted to hear that you had a great stay at our hotel. We strive to provide excellent service and a memorable experience for our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine, nothing special just a reg hotel room.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Dear Guest,We appreciate your feedback and are glad to hear that your stay was satisfactory. Our aim is to provide comfortable and functional accommodations for all our guests. If you have any further suggestions or specific feedback, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello Johnny,Thank you for your feedback! We are delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we appreciate your kind review. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Tina

Travelled with partner
Liked: Amenities
We enjoyed it and it was the perfect place to stay and everything was very accessible to get to.
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Tina,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you enjoyed your time with us and found our location convenient. We strive to provide a seamless experience for our guests, and we're glad we met your expectations. If you ever find yourself in the area again, we would be delighted to welcome you back.

2/10 Terrible

Debra

Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Debra,We apologize for any inconvenience you may have experienced during your stay. We encourage you to please reach out to our hotel directly with any feedback or concerns you would like to address. We value our guests and are committed to ensuring a positive experience for all.

8/10 Good

heather, chickamauga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dated and breakfast was lacking but it was clean and in working order. I had no issues.
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello heather,We appreciate your feedback and are glad to hear that you found our hotel clean and in working order. We apologize if the breakfast did not meet your expectations and will make a note of your feedback for future improvements. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 Excellent

Petrus

Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Hello Petrus,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Arrived late. Took shower in the morning. No bath towels in the room. Had to go to office because they had no staff to deliver towels. I person was running everywhere. She had to manage the front desk, run in and cook items for breakfast bar. Make coffee. Run back to front desk. She tried.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Gary,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We appreciate your understanding as our team members work diligently to provide efficient service. Should you have any further concerns, please reach out to our management team directly who will be happy to assist you further. Thank you for your understanding.

8/10 Good

Anita

Stayed 3 nights in Nov 2023
Response from Manager on Nov 18, 2023
Hello Anita,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate all feedback from our guests. We apologize for any issues you may have encountered during your stay and we take your concerns seriously. Please reach out to our management team directly so we can discuss your experience and find a resolution that meets your expectations.

6/10 Okay

Christopher

Stayed 2 nights in Nov 2023
Response from Manager on Nov 15, 2023
Hello Christopher, Thank you for taking the time we apologize for any inconvenience you encountered during your stay. We would appreciate if you reach out and share your comments with our management team for further review and improvement.

6/10 Okay

Bruce

Travelled with family
Disliked: Staff & service
It met the average standard it set for itself
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Bruce, Thank you for staying with us and taking the time to share your feedback. We appreciate your comments and are pleased to hear that we met your expectations. We strive to consistently deliver a high standard of service and hope to welcome you back in the future for an even better experience.

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient to shopping and restaurants.
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello April,We're delighted to hear that you found our hotel's location convenient for your shopping and dining needs. Providing easy access to nearby establishments is something we strive for. We hope you had a wonderful time exploring the area and we look forward to welcoming you again in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Sarah,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

6/10 Okay

Carl

Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Carl,Thank you for your feedback. We appreciate your stay with us and apologize for any inconvenience you may have experienced. We value your comments and will use them to continually improve our services. If you have any further concerns, please don't hesitate to contact our management team directly.

10/10 Excellent

Morgan

Stayed 2 nights in Nov 2023
Response from Manager on Nov 9, 2023
Hello Morgan,Thank you for taking the time to share your exceptional rating with us! It's great to hear that you had such a memorable stay. We appreciate your kind words and hope to welcome you back in the future for another outstanding visit.

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Robert,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience during your time with us. We strive to provide excellent service and ensure that our guests have a wonderful stay. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Lance

Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Lance,Thank you for rating our hotel so highly! We are delighted to hear that you had a fantastic experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Smell of Urine
The room smelled like urine. The carpet and drapes all need to be refreshed. We stayed in this hotel in 2014 and it was not this bad. I will not stay at this hotel again.
Stayed 3 nights in Oct 2023
Response from Manager on Nov 3, 2023
Dear Guest, We apologize for the inconvenience you experienced during your recent stay. Our team appreciates your feedback and we will address the concerns mentioned in your review to ensure a more pleasant stay for future guests. We hope that you will consider giving us another opportunity to provide you with an improved experience.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Loved the location and the beds were very comfortable
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Amanda,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you loved our convenient location and found our beds to be comfortable. We truly appreciate your positive feedback and hope to welcome you back in the future for another great stay.

6/10 Okay

Dustin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Ac worked very poorly. Pillows sucked.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Dustin,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the AC and pillows. We appreciate your input and will take it into consideration for future improvements to enhance our guests' experience.

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Days Inn was quiet and there were plenty of close dining options.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Casey,Thank you for choosing to stay at Days Inn! We're delighted to hear that you enjoyed a peaceful stay and found our location convenient for dining options. We hope to have the opportunity to welcome you back in the future for another pleasant experience.

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Emily, Thank you for choosing to stay with us and taking the time to share your feedback. We appreciate your honest review and apologize for any inconveniences you may have experienced during your stay. We value your feedback and will take your concerns into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
I walked in the room and walked out. Didn’t get a refund but could not stay there it was so filthy
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Elizabeth, We apologize for the inconvenience caused. Our team is dedicated to ensuring a clean and comfortable stay for our guests. Please reach out to our customer service for assistance with your refund.

6/10 Okay

Valerie

Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello Valerie,Thank you for your exceptional rating! We strive to provide the best possible experience for our guests and we are thrilled that we exceeded your expectations. We look forward to welcoming you back soon!