Lobby sitting area

Reviews of Comfort Inn & Suites Cartersville - Emerson Lake Point

2.5 out of 5
Comfort Inn & Suites Cartersville - Emerson Lake Point
43 State Route 20 Spur Se, Cartersville, GA

Reviews

7.0

Good

Rating 10 - Excellent. 52 out of 153 reviews" "
Rating 8 - Good. 31 out of 153 reviews" "
Rating 6 - Okay. 28 out of 153 reviews" "
Rating 4 - Poor. 22 out of 153 reviews" "
Rating 2 - Terrible. 20 out of 153 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

George

Travelled with family
Disliked: Cleanliness
I did like it to have a room in the first floor. And Breakfast was ok. The hotel in general needs a better maintenance and upgrades. I think I stayed in room 105. The sofa bed needs a replacement. Please. That is a must to do. The mattress is very stained and flat. And the upholstery is very dirty also. The TV in the room is very small and the night stands needs a hand of barniz.
Stayed 1 night in Mar 2024
Response from Jessica on Mar 25, 2024
Hi George,Thank you for taking time to review our hotel. We appreciate all feedback and use this to enhance our property. We hope to see you again soon.

6/10 Okay

raymond

Liked: Cleanliness
The hotel was conveniently located in a rainstorm area off the expressway. Got a room which was more expensive that it should have been. Needs a handyman to fix some loose fixtures in the bathroom. The pool was not clean. Would not stay there again.
Stayed 1 night in Mar 2024
Response from Jessica on Mar 13, 2024
Hi Raymond,On behalf of our entire staff, I would like to apologize for your experience. We do appreciate your feedback and we use this information to enhance our property. We do hope if you find yourself in the area again, you will give us another chance.

8/10 Good

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms needed more lights.
Stayed 1 night in Feb 2024
Response from Jessica on Feb 27, 2024
Hi Pat,Thank you for reviewing our hotel. We are pleased to see that you enjoyed your stay with us. We appreciate your feedback. We hope to see you again soon.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't normally give ratings. This hotel had gnats, broken dresser drawers that did not close. It had the feel of a hotel used to house the homeless. There was a door on my hall that looked kicked in. The front desk person only responded in yes/no when I asked about anything
Stayed 2 nights in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hello,We appreciate the feedback you've provided about your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced. Our team is dedicated to maintaining high standards of cleanliness, and we are investigating the issue of gnats and broken dresser drawers to ensure a more comfortable environment for our guests. Regarding the front desk service, we'll use your comments as an opportunity to reinforce our commitment to providing more informative and engaging interactions with our guests. We value your input and will continue to work towards improving our guests' overall experience.

4/10 Poor

Vickie

Disliked: Property conditions & facilities
The bathroom door was coming out from frame and it wouldn't close. Phone in the room was broken and there was a roach in the room.
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Dec 23, 2023
Hi Vickie,We're truly sorry to hear about your experience at our hotel. We take great pride in maintaining high standards of cleanliness and functionality throughout our premises, and we regret that your recent stay did not meet those expectations. We have a dedicated maintenance team that routinely inspects and addresses any issues within our rooms, and we apologize for the inconvenience caused by the door and phone concerns you encountered. As for pests, we have stringent protocols in place to prevent such occurrences, and we'll immediately address this matter to ensure our guests' comfort and satisfaction. Your feedback is invaluable in helping us continually improve, and we appreciate you bringing these matters to our attention.

8/10 Good

Calton Bruce

Stayed 1 night in Dec 2023
Response from Jessica on Dec 15, 2023
Hi Carlton,Thank you so much for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction, but was still quiet. Modern, clean decor and a pretty well-stocked breakfast offering. There were retractable shades over the windows instead of the usual curtains, which allowed for absolute darkness with the room darkening side and filtered light with a sheer one. The pillows are very comfortable, but the bed was a bit stiff for my taste. The staff was friendly enough, but not attentive as I tried to call for towels once and a do not disturb sign another time and there was no answer either time. Housekeeping was very friendly. The pool was warm and fairly clean. The property wasn’t the cleanest, but not disgusting or filthy. All things considered, I would stay here again.
Stayed 2 nights in Dec 2023
Response from Guest Relations Specialist on Dec 6, 2023
Hi Kendra,We appreciate your detailed feedback and are delighted to hear that you found our property quiet despite undergoing construction. It's gratifying to know that you enjoyed the modern and clean decor, as well as the well-stocked breakfast options. We're glad the retractable shades added to your comfort and that the pillows met your expectations. While we regret that the bed was a bit stiff for your taste, we value your honesty. We're also happy to hear positive comments about our friendly housekeeping staff and the warm pool. Please accept our apologies for any inconvenience you experienced when trying to contact us; we'll address this issue to ensure better responsiveness in the future. Thank you for considering staying with us again, and we look forward to welcoming you back.

10/10 Excellent

Lucia

Stayed 1 night in Oct 2023
Response from Jessica on Oct 30, 2023
Hi Lucia,Thank you so much for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff.
Stayed 2 nights in Oct 2023
Response from Jessica on Oct 18, 2023
Hi Jamie,On behalf of our entire staff, I would like to apologize for your experience. We work hard to ensure our guests have a great stay with us. We are very sorry you had an issue with the staff. These issues will be addressed with the general manager. We hope if you are in the area again, you will give us another chance.

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2023
Response from Jessica on Oct 17, 2023
Hi Jennifer, Thank you so much for reviewing our hotel. We are pleased to see that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Relations Specialist on Sep 20, 2023
Hi Charles! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay for business or personal.
Peaceful and relaxing.
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Aug 24, 2023
Hi Latisha! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Aug 16, 2023
Hi Jorge! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on Aug 15, 2023
Hi Lawrence! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope that you'll give us another chance to change your perception of our hotel.

2/10 Terrible

Wynetta

Disliked: Property conditions & facilities
When I walk in the building was under renovation. The ceiling tile in the library was down so I decided not to stay.
Stayed 2 nights in Jul 2023
Response from Guest Relations Specialist on Jul 31, 2023
Hi Wynetta! Thank you for taking the time to write this review and share your experience. We're sorry that you missed out on the benefit of a recently renovated room. We hope you’ll return to see how we’ve improved at the conclusion of the renovation and construction process.

8/10 Good

Matt

The people
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Matt,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

2/10 Terrible

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property has very few parking areas. Had to wait to check in. No one at the desk. Breakfast buffet was terrible. I have stayed at other comfort inns none are like this
Response from Manager on Jul 7, 2023
Hello Richard,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our parking as well as our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is being renovated so hopefully it gets better. But the door handle was falling off the bathroom door. The hot and cold water for the sink was plumbed backwards. The shower offered only 2 temperatures, ice cold or lava, I think the shower handle was broken too. The beds were comfortable and the staff was very nice so ultimately I would give this 3/5.
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on Jun 6, 2023
Hi Michael! Your words mean a lot to us and will help us to recognize our strengths and weaknesses duringthe renovation process. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. We hope you’ll return to see how we’ve improved upon the guest experience at the conclusion of the renovation and construction process.

10/10 Excellent

Kenyada

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great breakfast
Stayed 2 nights in May 2023
Response from Guest Relations Specialist on May 31, 2023
Hi Kenyada! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

6/10 Okay

David

Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from Guest Relations Specialist on Apr 18, 2023
Hi David! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Guest Relations Specialist on Apr 11, 2023
Your high remark really means a lot to us. We truly appreciate you taking the time to rate your stay with us. We would be honored to serve you again. Thank you very much.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Catfish
The photos for this hotel are like catfish photos. The amount you pay for a night here is absolutely not worth it! There was graffiti on our bathroom sink. It took all night for our room to heat up from 61°F to 63°F. We froze. The room was dusty and dirty.
Stayed 1 night in Apr 2023
Response from Manager on Apr 9, 2023
Dear Guest,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 Excellent

Roberta

Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Guest Relations Specialist on May 2, 2023
Hi Roberta! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

10/10 Excellent

Trenton

Stayed 1 night in Mar 2023
Response from Manager on Apr 16, 2023
Hello Trenton,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very clean hotel and quite. Beds comfortable. Suite very roomy. Love that it had 2 TVs.
Stayed 2 nights in Mar 2023
Response from Manager on Oct 29, 2023
Hello Jacob,Thank you for your feedback! We're delighted to hear that you enjoyed our clean and comfortable hotel. We hope you had a relaxing stay with us and look forward to welcoming you back soon.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The people were very pleasant, the place was clean, price was fair and the breakfast was delicious.
Stayed 1 night in Mar 2023
Response from Guest Relations Specialist on Mar 15, 2023
Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Response from Guest Relations Specialist on Feb 27, 2023
We are delighted to hear that we were able to provide you with such a memorable experience. Our goal is to make every guest's stay exceptional. We eagerly await your next visit!

8/10 Good

Robert, Yoder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in
Stayed 1 night in Feb 2023
Response from Manager on Feb 27, 2023
Hello Robert,Thank you for your review and comments regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

JAMES

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice rooms and quiet night
Stayed 1 night in Feb 2023
Response from Manager on Feb 27, 2023
Hello JAMES,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Jayne

Stayed 1 night in Feb 2023
Response from Guest Relations Specialist on Feb 16, 2023
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Michael

Stayed 1 night in Feb 2023
Response from Manager on Feb 13, 2023
Hello Michael,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably beautiful remodel
Stayed 1 night in Feb 2023
Response from Guest Relations Specialist on Feb 10, 2023
To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excellent

Jordan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so nice and helpful. Love the pool!
Stayed 2 nights in Dec 2022
Response from Guest Relations Specialist on Dec 27, 2022
Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!

2/10 Terrible

Rafael, Lawrenceville

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a room not on the first floor and we were assigned to room 214 at check-in. My kids excitedly walked into the room to find that someone was already in the room. There was a half naked adult man laying on the bed when we walked in. My kids were scared out of their minds and we all scurried out of the room. We went back downstairs where we were given the option to leave or accept a room on the first floor. It was already close to 11 PM and since there wasn't a manager around we would likely lose our money. We agreed to change to the 1st floor room and asked to speak with the manager in the morning. The manager didn't show so we took their business card went on with our day. My kids spent half the night scared that someone would walk into the room and talking about the half naked man. It was by far the worse experience we have had at any hotel. It was definitely not worth the $140 we spent on it. If you're considering staying here - I urge you to consider booking somewhere else.
Response from Guest Relations Specialist on Dec 6, 2022
We are so disappointed to learn that we fell short of your expectations during your most recent stay with us. We can only imagine how frustrating it was for you and we sincerely apologize for any inconvenience. We can only ask you to reconsider staying with us again in the future as we strive to make continuous progress.

2/10 Terrible

Savannah

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel policy was ridiculous
We were refused service by the hotel because we live within a 50 mile radius!
Stayed 1 night in Nov 2022
Response from Guest Relations Specialist on Nov 29, 2022
We are highly disappointed that we were below your expectations, leading to a low rating. It is never our intention to leave such an impression. You can be optimistic that your comments are valuable because it allows us to improve our services. We hope to serve you again in the future.

4/10 Poor

Vicki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was loose from the floor. Turned the heat on and the smoke detector immediately went off. Broken stairwell door that slammed every time someone used it. No decaf coffee in the morning. Not that clean. I definitely won’t stay there again.
Stayed 1 night in Oct 2022
Response from Guest Relations Specialist on Oct 19, 2022
Hello Vicki, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on improving/fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 Poor

John

Travelled with family
Stayed 2 nights in Aug 2022
Response from Manager on Aug 11, 2022
Hello John, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 Excellent

Antonne

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Aug 2022
Response from Manager on Aug 11, 2022
Hello Antonne, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. I hope you will return to enjoy a memorable and exceptional experience.

6/10 Okay

Kenya

Travelled with family
Liked: Staff & service, amenities
My bathroom was NOT clean. It was black stuff on the wall and bathroom door. Reported to staff and nothing happened. Also a room key was given to my friend by him just telling them my name and the room number. This is disturbing that the staff didn’t seek my permission first. When asked about the situation no one seemed to care. What if he wanted to come back and hurt me later? I was not even informed that the key was issued by staff. Terrible policy to give out keys that easily to someone not listed during booking. My safety was not a priority
Stayed 2 nights in Jun 2022
Response from Manager on Jun 23, 2022
Hello Kenya,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Manager on Jun 18, 2022
Hello Penny, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Guest Relations Specialist on Jun 15, 2022
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Chiquetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
They are doing renovations but it was still very comfortable
Stayed 1 night in Jun 2022
Response from Manager on Jun 14, 2022
Hello Chiquetta, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our renovations. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room
Great stay! Rooms have recently been remodeled with new fixtures,etc. Outside is currently being renovated and hotels looks rough from outside. Would have been nice to know that hotel is currently under renovation.
Stayed 2 nights in Jun 2022
Response from Manager on Jun 13, 2022
Dear Guest, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our renovation. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under heavy construction so the grounds have construction materials everywhere. The entire 3rd floor smelled like paint, there were bags of trash throughout the hallways outside of rooms, the ac unit was super loud…we stay at a lot of hotels and sometimes you just get unlucky.
Stayed 1 night in Jun 2022
Response from Manager on Jun 13, 2022
Hello Michael,We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

6/10 Okay

Kari

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Overall a lot of the hotel was in disrepair the room was clean but for the amount of money we spent I expected a cleaner environment
Stayed 2 nights in Jun 2022
Response from Manager on Jun 12, 2022
Hello Kari, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room. We appreciate you taking the time to share your experience.

2/10 Terrible

Courtney

Stayed 1 night in May 2022
Response from Manager on Sep 2, 2022
Hello Courtney,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We were not happy with this hotel! We paid $250 a night and it was not clean and there were very little amenities. We were in a non smoking room that smelled like someone had been smoking. Bathroom floor was unclean and staff was limited. For that amount of money there should be nicer accommodations.
Stayed 1 night in May 2022
Response from Manager on Jun 11, 2022
Dear Guest, Thank you for your review and comments regarding our staff and comments about our room. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Okay

Robert, Port Orange

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
They are renovating so it is getting better
Stayed 1 night in May 2022
Response from Guest Relations Specialist on May 16, 2022
We sincerely apologize for any inconvenience and appreciate your taking the time to write a review and rate your stay with us. We'll work hard to improve things so that you have the best experience possible.

4/10 Poor

Bianka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I first came in the room the air wasn’t working, I killed a roach in the room and the toilet made a lot of noise. The carpet was stained
Stayed 2 nights in May 2022
Response from Guest Relations Specialist on May 13, 2022
Thank you for your review, Bianka. Thank you for bringing our attention to a possible unwelcomed pest in your room, I assure you we have regularly scheduled pest control treatments and will investigate and treat promptly if anything is found. We hope you'll give us another chance in the future and let us offer a far better stay

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest during travel
The hotel was a nice stopping point in a long drive. I enjoyed the pool on the night of arrival and before departure. The suite was large and comfortable. Breakfast was nice and included.
Stayed 1 night in Apr 2022
Response from Guest Relations Specialist on May 5, 2022
We can't thank you enough for taking the time to leave us a review and giving us such high marks! We can't wait to see you again and continue to provide you with excellent service!