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Hotel Bantu by Faranda Boutique, a member of Radisson Individuals – Avis

4 out of 5
Hotel Bantu by Faranda Boutique, a member of Radisson Individuals
Calle De La Tablada 7-62, Centro Histórico, Cartagena, Bolivar

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 163 avis sur 257." "
Note de 8 – Bien, d’après 61 avis sur 257." "
Note de 6 – Acceptable, d’après 17 avis sur 257." "
Note de 4 – Médiocre, d’après 6 avis sur 257." "
Note de 2 – Terrible, d’après 10 avis sur 257." "

9,4/10

Propreté

9,0/10

Service et personnel

9,2/10

Commodités

9,0/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Luigi

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful boutique hotel with relatively low-frills (but classy) service. Can't wait to come back
Séjour de 4 nuits en mai 2023

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hébergement de charme au centre de la veille ville
Superbe bâtisse coloniale Terrasse très agréable avec transats, piscine et jacuzzi (petit bémol piscine souvent en entretien jusqu'à midi) Grande chambre très bien décorée et très confortable (mais assez sombre) Excellent petit déjeuner avec spécialités locales Assez cher mais justifie vu la qualité de l'hôtel en plein de Carthagène
Séjour de 3 nuits en février 2022

10/10 – Excellent

Christophe

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel de charme dans un beau bâtiment ancien. Accueil parfait
Séjour de 2 nuits en février 2022
Arleth Avilez a répondu le 14 juill. 2022
Dear Christophe, Thank you for your rating, and for recommending our Hotel to other travelers. All the hotel staff will be delighted to welcome you again.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2019

10/10 – Excellent

Sylvain

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2017
Muchísimas gracias por su comentario y nos complace mucho que su estadía haya sido de su agrado! Compartiremos sus comentarios con nuestro personal y agradecemos que haya tomado el tiempo para escribirnos. Esperamos poder servirle de nuevo muy pronto! Sinceramente, Arleth Avilez, Gerente Operativa

10/10 – Excellent

Lakayla

Séjour de 3 nuits en mai 2024

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
HOTEL BANTU BY FARANDA a répondu le 30 mars 2024
Estimada Sra. Nancy.Muchas gracias por su excelente puntuacion. Esperamos y haya tenido una excelente estadia con noostros.Atentamente,Suany Diaz OrozcoCoordinadora de OperacionesHotel Bantu By Faranda

10/10 – Excellent

Kim, Goodyear

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everyone at the hotel was amazing, helpful and extremely friendly. The rooms are very clean, spacious and the beds are comfortable.
Séjour de 6 nuits en février 2024
HOTEL BANTU BY FARANDA a répondu le 27 févr. 2024
Dear KimThank you for your rating and for sharing your experience. Thank you for your comment and for choosing our hotel. We are very happy that you enjoyed your stay with us.We hope to serve you again!Sincerely,Suany Diaz OOperations CoordinatorBantu Hotel.

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel on a quiet but perfectly located street. The staff were super friendly and accommodating and the entire property was extremely clean, tranquil, and quiet. Our room was very spacious, with two queen beds and a high ceiling — and excellent air conditioning! The Netflix was an added bonus :)
Séjour de 4 nuits en février 2024
HOTEL BANTU BY FARANDA a répondu le 19 févr. 2024
Dear Mrs. Wendy Thank you for the time you have spent sharing this review about your stay with us. We are very happy that you had such a good impression of the hotel, opinions like yours encourage us to continue working in the same direction.With the desire to welcome you again soon, receive a cordial greeting.Sincerely,Suany Diaz OrozcoOperations CoordinatorHotel Bantu By Faranda

10/10 – Excellent

Jonathan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay
Séjour de 4 nuits en janvier 2024
HOTEL BANTU BY FARANDA a répondu le 31 janv. 2024
Estimado Sr. JonathanMuchas gracias por su excelente puntuacion. Nos complace muchisimo que haya disfrutado su estadia con nosotros.Atentamente,Equipo Hotel Bantu

10/10 – Excellent

Derek

Voyage en groupe
The Wedding
Such a nice boutique hotel in the heart of old town Cartagena !! The staff were extremely friendly, courteous and helpful! The rooms are cozy with great air conditioning! The breakfast is amazingly with such kind and generous chefs!!
Séjour de 4 nuits en décembre 2023
HOTEL BANTU BY FARANDA a répondu le 15 janv. 2024
Dear Mr. Derek Thank you for the time you have taken to share this review about your stay with us. We are very happy that you had such a good impression of the hotel, opinions like yours encourage us to continue working in the same direction.With the desire to welcome you again soon, receive a cordial greeting.Sincerely,Suany Diaz OrozcoOperations CoordinatorHotel Bantu By Faranda

10/10 – Excellent

Melissa

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely place, great location, helpful & friendly staff
Séjour de 4 nuits en décembre 2023
HOTEL BANTU BY FARANDA a répondu le 15 janv. 2024
Dear Mrs. Melissa Thank you for the time you have taken to share this review about your stay with us. We are very happy that you had such a good impression of the hotel, opinions like yours encourage us to continue working in the same direction.With the desire to welcome you again soon, receive a cordial greeting.Sincerely,Suany Diaz OrozcoOperations CoordinatorHotel Bantu By Faranda

8/10 – Bien

Gordon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, great staff and a little oasis in the middle of Cartagena. My only slight was that we didn’t have hot water for the shower. As they found a slightly larger room so we could fit in a cot, I was still appreciative and happy to overlook. Thanks for a lovely stay.
Séjour de 7 nuits en décembre 2023
HOTEL BANTU BY FARANDA a répondu le 15 janv. 2024
Dear Mr. Gordon Thank you for the time you have taken to share this review about your stay with us. We are very happy that you had such a good impression of the hotel, opinions like yours encourage us to continue working in the same direction.With the desire to welcome you again soon, receive a cordial greeting.Sincerely,Suany Diaz OrozcoOperations CoordinatorHotel Bantu By Faranda

8/10 – Bien

Celso

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice boutique hotel inside Cartagena´s magical walled city. Great location and excellent service.
Séjour de 1 nuit en novembre 2023
HOTEL BANTU BY FARANDA a répondu le 15 janv. 2024
Dear Mr. Celso Thank you for the time you have taken to share this review about your stay with us. We are very happy that you had such a good impression of the hotel, opinions like yours encourage us to continue working in the same direction.With the desire to welcome you again soon, receive a cordial greeting.Sincerely,Suany Diaz OrozcoOperations CoordinatorHotel Bantu By Faranda

8/10 – Bien

Ylia, New York

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful boutique hotel with two cute pools on site ( that’s rare ). Best part it’s close to everything from tour points, dining, shopping and site seeing for hours.
Séjour de 5 nuits en novembre 2023
HOTEL BANTU BY FARANDA a répondu le 15 janv. 2024
Dear Mrs. Yira Thank you for the time you have taken to share this review about your stay with us. We are very happy that you had such a good impression of the hotel, opinions like yours encourage us to continue working in the same direction.With the desire to welcome you again soon, receive a cordial greeting.Sincerely,Suany Diaz OrozcoOperations CoordinatorHotel Bantu By Faranda

10/10 – Excellent

Irma

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel was perfect for us. From the minute we walked in we felt welcomed. All the staff are so pleasant and amazing. I was there for my birthday and they surprised me with a delicious cake and song in my room. It felt special. The hotel is beautiful and so relaxing. Breakfast was delicious and there were many options but the typical Colombian food was our favorite. The location is perfect and you can walk to just about all the tourist attractions and great restaurants. We will definitely be back soon.

10/10 – Excellent

Daria, Roswell

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I recently stayed at Hotel Bantu by Faranda Boutique, and it was fantastic! The staff was incredibly friendly, the room was clean and comfortable, and the location was ideal for exploring the city. I highly recommend this hotel for an excellent experience. Love it!
Séjour de 4 nuits en octobre 2023
HOTEL BANTU BY FARANDA a répondu le 20 oct. 2023
Muchas gracias por su reserña. Esperamos tenerla en una proxima ocasion en esta su casa, Hotel Bantu By Faranda.Atentamente,Suany Diaz OCoordinador de Operaciones

10/10 – Excellent

marian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location.
Great location. In walking distance to food and entertainment. Great staff especially German. I hope he is appreciated. He’s an asset to Bantu. Great continental breakfast. Lots of choices. Great service. No ceiling on the bathroom shower, so you’re exposed to all the elements. It rained a lot while I was there , so rain came in. The mini bar/frig is well stocked. Nice pool, but I didn’t use it.
Séjour de 3 nuits en octobre 2023
HOTEL BANTU BY FARANDA a répondu le 20 oct. 2023
Muchas gracias por su reserña. Esperamos tenerla en una proxima ocasion en esta su casa, Hotel Bantu By Faranda.Atentamente,Suany Diaz OCoordinador de Operaciones

10/10 – Excellent

SARA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
El personal del hotel realmente espectacular sobre todo Germán, en recepción también muy amable Rafael. Cerca de todo, muy buen desayuno.tranquilo. Gracias por todo
Séjour de 6 nuits en septembre 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Estimasa SARARecibe un cordial saludo de parte de Hotel Bantu.Muchas gracias por stu puntuacion y excelente comentario. Te esperamos en una proxima ocasion en nuestra ciudad y hotel.Atentamente,Coordinadora de OperacionesHotel Bantu By Faranda

10/10 – Excellent

Ellen

Great location
Séjour de 1 nuit en septembre 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Thank you for your comments. I hope you enjoyed your stay with us.Sincerely,Operations CoordinatorHotel Bantu By Faranda

10/10 – Excellent

Pooja, CHICAGO

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff! It's a very charming combination of two old casas that are tastefully merged together. Combines modern conveniences with old world charm. The breakfasts are lovely, with comfort foods and also Colombian specialties, handmade in their kitchen, fresh everyday. Loved our stay!
Séjour de 3 nuits en septembre 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Thank you for your comments. I hope you enjoyed your stay with us.Sincerely,Operations CoordinatorHotel Bantu By Faranda

10/10 – Excellent

Jose O

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Estimado Sr. JoseGracias por tu puntuación y por compartir tu experiencia. Gracias por tu comentario y por haber elegido nuestro hotel . Estamos muy felices de que hayas disfrutado de tu estadía con nosotros. ¡Esperamos atenderte de nuevo! Coordinadora de OperacionesHotel Bantu By Faranda

10/10 – Excellent

Igor

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was Amazing, they upgraded us to a different hotel “Don Louis” and we had an amazing experience there. Just wow !!!
Séjour de 5 nuits en août 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Thank you for your comments. I hope you enjoyed your stay with us. It was a pleasure to serve you and offer you the experience at Casa Don LuisSincerely,Operations CoordinatorHotel Bantu By Faranda

4/10 – Médiocre

Marissa

I will preface this review by saying I ultimately cancelled my reservation and did not stay overnight. Upon arrival around 4:15pm I was told my room wasn’t ready as they let a large group have late check out (check in time is 3pm). I was asked to wait 30 min so I sat in the lobby. As I waited a very large group came in and half were escorted directly to my room. After 45 min of waiting I had to request an update from staff who seem to have forgotten I was waiting. I was then taken to a room by a busboy without being told room number or given the key. When he realized I didn’t have a key, he left to retrieve it and that’s when I looked around. The room was tiny without any windows. The door to hallway was beautiful but did nothing to block out sound and the nail in the coffin for me was that the bed was wet when I sat on it. When I alerted the staff member he tried to explain they used some spray on the sheets but either way a guest should not be given a room with a wet bed. At this point there were enough things flagging that I decided I would be more comfortable somewhere else. When I told staff this and requested a cancellation they tried to offer a different room and then a different hotel in their network all together. I appreciated the gesture but after all the waiting I didn’t want to play musical hotels and decided to return to another hotel I had previously stayed. I think perhaps this hotel could be good if you are younger or want a more hostel like environment.
Séjour de 2 nuits en août 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Dear MarissaWe appreciate you taking the time to share your experience with us. We apologize for the situation you experienced with our service in general. Thank you for the comments you leave us to improve. We can arrange a call with you to better clarify the matter.We hope you give us another chance.Thanks a lot!Operations CoordinatorHotel Bantu By Faranda

8/10 – Bien

Daniel

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
El mesero Germán fue lo mejor de la estancia! Súper servicial, amable y trabajador
Séjour de 4 nuits en août 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Estimado Sr. DanielAgradecemos el tiempo por compartir tu experiencia con nosotros. Nos agrada saber que su estadia fue grata. Lo esperamos en una proxima ocasion.¡Muchísimas gracias!Coordinadora de OperacionesHotel Bantu By Faranda

10/10 – Excellent

EVA

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cómo siempre un excelente hotel buena ubicación y muy amables 👍
Séjour de 1 nuit en août 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Estimada Sra EvaGracias por el tiempo que has empleado en compartir esta valoración acerca de tu estadía con nosotros. Nos alegra mucho que hayas tenido tan buena impresión del hotel, opiniones como la tuya nos animan a seguir trabajando en la misma dirección. Con el deseo de volver a recibirte pronto, recibe un cordial saludo.Atentamente,Coordinadora de OperacionesHotel Bantu By Faranda

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We had a wonderful stay and everything was perfect
A wonderful authentic feeling hotel. We had a wonderful stay and everything was perfect. From the hand cooked fresh breakfast to relaxing in the inner courtyard by the pool. Our room was amazing, simple and retained the colonial house spirit.
Séjour de 2 nuits en février 2023
HOTEL BANTU BY FARANDA a répondu le 10 oct. 2023
Dear GuestThank you for your rating and for sharing your experience. Thank you for your comment and for choosing our hotel. We are very happy that you enjoyed your stay with us.We hope to serve you again!Operations CoordinatorHotel Bantu By Faranda

10/10 – Excellent

Randolph

Séjour de 4 nuits en août 2023

10/10 – Excellent

Lyndsay

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Honeymoon
We really loved our stay at Bantu. It was in a great location. The staff was very friendly and we really enjoyed our room- especially the outdoor shower. The breakfast was very good. We would definitely stay again.
Séjour de 3 nuits en juillet 2023

8/10 – Bien

Allie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was a beautiful property which was located within the walled city, very convenient to numerous shops and restaurants. The property itself was really remarkable and very well maintained, with the exception of a leak in the roof in our bedroom suite. The leak was not excessive and did not affect our use of the room, so it was not a big deal for us. The staff were very friendly and eager to help, especially German. There were two swimming pools and a jazuzzi, and the stay included a really lovely breakfast. Plus, the rooms are very well air conditioned! We would definitely stay here again.
Séjour de 4 nuits en juin 2023

10/10 – Excellent

Mathhew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff (including Germam) were excellent! The beautiful courtyards gave it the perfect Caribbean vibe.
Séjour de 4 nuits en juin 2023

10/10 – Excellent

Nidia Axel Leija

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excelente hotel boutique, muy céntrico. Limpieza de habitaciones impecable Ofrecen desayuno: café, jugo, fruta, pan, huevos, arepas. Staff súper servicial, gracias a Germán y Arnold por sus atenciones durante nuestra estancia, Junio 2023.

10/10 – Excellent

Fernando

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Muy lindo hotelmuy bien ubicado
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Gary

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the property. Very unique, beautiful rooms, great staff and service.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Jose Luis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Un hotel muy bonito , la atencion de su perosnal excelente, ubicado en en una zona con muchos restaurantes muy cercas
Séjour de 2 nuits en mai 2023

8/10 – Bien

xxx Ravneet

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice rustic style hotel, kind and helpful staff. German at breakfast was very friendly and helpful. Great location
Séjour de 6 nuits en mai 2023

10/10 – Excellent

Kelly

Voyage en groupe
Points forts : Service et personnel, état et installations de l’hébergement
Loved my stay at Hotel Bantu. The staff were amazing - Herman and Brenda went out of their way to help. The hotel is beautiful and unique. I felt very safe as a solo female traveller. Only complaint is that I didn't feel like the floors or shower were cleaned properly, and always had a gritty sandy feel.
Séjour de 5 nuits en mai 2023

10/10 – Excellent

Ipsita

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
we really enjoyed our stay! staff was SO friendly and helpful :) wish our room had a steamer - would have been helpful
Séjour de 3 nuits en avril 2023

10/10 – Excellent

william

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly fanastic location Rooms can be a little dark or noisy depending where they are but that’s prevalent in Cartagena Great breakfast The roof pool is small but courtyard pool was very nice
Séjour de 5 nuits en avril 2023

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice. I enjoyed the place
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Lynne, Chattan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Property is beautiful and room very comfortable. Breakfast was very nice and all the staff friendly. Only complaint is our door was right at lower pool and the noise was quite loud at times.
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Charles

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Very nice property. Staff was very helpful and nice.
Séjour de 5 nuits en mars 2023

10/10 – Excellent

Wendy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff & great accommodations.
Séjour de 3 nuits en mars 2023

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2023

10/10 – Excellent

Nuri

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
El hotel es encantador, desde la ubicación, hasta la decoración. Realmente cuidan cada detalle para que tu estancia sea memorable. El staff es super amable y atento, se preocupan por que estés bien y si necesitas algo, te ayudan desinteresadamente. Definitivamente regresaría una y mil veces aquí.
Séjour de 4 nuits en février 2023

10/10 – Excellent

Alison

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was such an enchanting and wonderful place to stay during my trip to Cartagena. I would recommend it to anyone! The staff were amazing, the food was wonderful and the property itself was its own oasis. Great location and within walking distance to just about everything.
Séjour de 5 nuits en février 2023

10/10 – Excellent

Cassandra

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2023

8/10 – Bien

ruchi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s lovely property! Rooms need a little more care!! Staff is so nice!!
Séjour de 3 nuits en janvier 2023

10/10 – Excellent

Sara

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place has a swimming pool and tub in the top roof and swimming pool in the first floor. The staff is excellent and very professional. The location is very convenient because is in the downtown area and close too everything. My son, my husband and I had a great vacation time at this hotel. We felt safe and comfortable. Thanks.

8/10 – Bien

Kate

Points forts : Propreté, service et personnel
Pros - Beautiful property - Great location right in the heart of the walled city - Friendly and helpful staff Cons - Room had almost no natural light and very lim lamps. Very dark - There is a water fountain in the middle of the courtyard which is on all day and so loud in the rooms that it sounded like the shower in my room was running constantly. - Member of cleaning staff walked into my room without knocking Overall a pleasant stay, but not quite the high quality I’d expect for the price