Hotel was nice and convenient to things we were there for. Only complaint we have is that the room was not serviced (bed made and fresh towels) 2 days. We called down and towels were brought up though.
My partner and I stayed here for one night on a weekend. The staff were warm and friendly and very accommodating. Breakfast was good, not Hilton Garden Inn great but for the price I would say it was the best. We would stay here again.
The hotel was very nice and very clean but I had to take cold showers. I never seemed to get hot water. Staff was ok but a little short when you needed assistance or had questions. Overall had no trouble, but I was also given a handicap room when one wasn't necessary.
Staff very friendly; good location; room itself clean. The only negative (but a considerable one) is a lasting smell of cigarettes when I went to bed. I assume it is in the pillows? Or maybe the mattress itself? I had a similar problem at another location in Indianapolis with the same chain, but this one was not nearly as bad as the last one.
Carmel, Ind., population 70,000, is a suburb of Indianapolis. The city boasts a thriving economy and Conseco and Pearson Education have their headquarters there. Carmel City Center, “a new downtown” with shopping, office, and residential space near the Art and Design District, will open in early 2010. North Indianapolis is a mostly commercial and residential area.