Pool Patio Suite | Terrace/patio
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Reviews of Pazziella Garden & Suites

5 out of 5
Pazziella Garden & Suites
Via Fuorlovado 36, Capri, NA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 25 reviews" "
Rating 8 - Good. 1 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Stay
Everything at the hotel, from the people to the brand new rooms was perfect. Stunning place and I wish we could have stayed longer! We will be back!
Stayed 1 night in Oct 2023
Response from Pazziella Garden & Suites on Nov 30, 2023
Dear Lisa,Your words are truly heartwarming and it brings us immense joy to know that you had a pleasant stay at Hotel Pazziella Garden & Suites. The team here always strives to create a sublime experience for our guests, and your comments suggest we were successful in our endeavor.Your appreciation of our rooms and the overall environment is especially pleasing to hear. It's fantastic to know that you found everything to your liking and that you wish your stay could have been extended.We eagerly look forward to your return. It would be our pleasure to welcome you back for another wonderful stay.Best regards,Guest Relation Team

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and very friendly staff
Stayed 2 nights in Oct 2023
Response from Pazziella Garden & Suites on Nov 30, 2023
Dear Daniyal,Your kind words about the cleanliness of Hotel Pazziella Garden & Suites and the friendliness of our staff are greatly appreciated. Providing a welcoming and pristine environment is a priority for us, and it's heartening to know we've met your expectations. We look forward to the pleasure of welcoming you back on your next visit.Sincerely,Guest Relation Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and Services!
We had an amazing stay hear for two nights! The staff was attentive and professional and offered outstanding service from the time we arrived until our departure!
Stayed 2 nights in Oct 2023
Response from Pazziella Garden & Suites on Nov 30, 2023
Dear James,Your positive remarks about your stay at Hotel Pazziella Garden & Suites truly warmed our hearts. It's a pleasure to know that our staff's professionalism and attentive service contributed to making your two-night stay memorable. Ensuring our guests have an exceptional experience from arrival to departure is indeed our aim. We look forward to welcoming you back for another wonderful stay in the future. Best regards,Guest Relation Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Amazing property, location and staff!!
Stayed 4 nights in Oct 2023

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pazziella suites was wonderful! The staff and accommodations exceeded our expectations! By far one the best hotels we have ever experienced! We will be back!!
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, the property is beautiful and clean. Location is tough to beat. If you are planning a trip to Capri and they have a room available do not hesitate for a second, book it!

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and close to attractions
Stayed 2 nights in Sep 2023

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply outstanding, fresh boutique feel, lovely grounds, amazing breakfast, service of all teams so efficient. Upgraded to a suite - phenomenal hotel, highly recommend and location was perfect.
Stayed 2 nights in Sep 2023

10/10 Excellent

Abbas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, stunning hotel in a perfect location but above all, the staff are excellent and extremely helpful. Our ferry was cancelled due to thunderstorms and they spent hours looking for alternative arrangements for us to take the stress away from us. I cannot rate this hotel highly enough
Stayed 2 nights in Aug 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pazziella is an exceptional boutique hotel. The small size makes it very private and quaint. The 24/7 concierge is helpful with every need and goes above and beyond to make your stay enjoyable. The grounds are beautiful kept, with nice plants and flowers all around. The rooms are newly renovated and luxurious, with great attention to detail. The location is also great, right in the city center and close to the taxi stand.

10/10 Excellent

Danielle

Stayed 2 nights in Aug 2023

10/10 Excellent

Matthew, na

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire property is recently renovated. The suite was beautiful and fresh, facing the coastline and very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Elyria, Pompton Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very good customer service
Stayed 2 nights in Jul 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful property and staff but still under construction so the grounds were not the best.
Stayed 1 night in May 2023

10/10 Excellent

daniela

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definite stay!
We only stayed one night at the hotel but we wished we had booked our entire Capri stay here. The hotel was very lovely and the staff was exceptional. Definitely would stay here again.
Stayed 1 night in Aug 2022

10/10 Excellent

Petrica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, definitely recommended.
Stayed 3 nights in Aug 2022

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Rakan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to Silvia and the reception team for assisting us in everything from planning our schedule to booking places!
Stayed 5 nights in Jun 2022
Response from Giovanna Esposito on Jul 5, 2022
Dear Mr. Rakan, It was a delight to have you as our valuable guest at Pazziella Garden & Suites. We wish to welcome you back soon. Best regards, Team Pazziella

10/10 Excellent

LOURENCO

Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Critica negativa
Per l’esperienza maturata su strutture a 5 stelle,devono migliorare ancora parecchio. Chi paga tanto, si aspetta di stare al massimo.
Stayed 2 nights in Aug 2023

10/10 Excellent

Giorgio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un’oasi di calma ed eleganza nel pieno centro di Capri
Stayed 4 nights in Jun 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito em Capri
Hotel maravilhoso, tudo perfeito! Voltarei com certeza. Perto de tudo, excelente atendimento, café da manhã maravilhoso, quarto espaçoso, tudo muuuito bom!
Stayed 2 nights in May 2023