In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Super 8 by Wyndham Canton/Livonia Area

2 out of 5
Super 8 by Wyndham Canton/Livonia Area
3933 S Lotz Rd, Canton, MI

Reviews

6.6
Rating 10 - Excellent. 130 out of 610 reviews" "
Rating 8 - Good. 162 out of 610 reviews" "
Rating 6 - Okay. 136 out of 610 reviews" "
Rating 4 - Poor. 86 out of 610 reviews" "
Rating 2 - Terrible. 96 out of 610 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acess for me and my service dog..friendly young lady at check in.
Stayed 2 nights in Mar 2024
Response from Katie on Mar 24, 2024
We're thrilled to hear you found our establishment easily accessible for you and your service dog, and we appreciate your kind words about our friendly staff at check-in. We hope you stay with us again!

2/10 Terrible

artur

Disliked: Cleanliness, staff & service, property conditions & facilities
This property needs a update asap strange smells on 1rst floor and the second floor unstable as the wood under the carpet must be rotten. Room was ok for one night but the hotel looks and is run down
Stayed 1 night in Mar 2024
Response from Tony E on Mar 9, 2024
Dear artur Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest concerns seriously and are actively working to address the issues you’ve mentioned. Renovations are underway to update the property and address any structural concerns. We appreciate your understanding and hope to welcome you back in the future to experience the improvements firsthand.

6/10 Okay

Christine

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable, but the whole place needs some love.
Stayed 1 night in Feb 2024
Response from Tony E on Feb 14, 2024
Dear Christine ,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the bed comfortable during your stay.We apologize that the overall condition of our property did not meet your expectations. Your comments are valuable to us, and we will use them to improve our facilities and services for future guests.We hope you’ll consider staying with us again in the future, so we can have the opportunity to provide you with a more enjoyable experience.Warm regards,

10/10 Excellent

Peter

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the shower... I want one at home!
Stayed 1 night in Feb 2024
Response from Katie on Feb 7, 2024
We're glad to hear that you enjoyed our amenities! Thank you for leaving a review!

4/10 Poor

Saeed

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Katie on Feb 7, 2024
Thank you for your review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort
i been here for years it good hotels
Stayed 4 nights in Dec 2023
Response from Katie on Dec 29, 2023
Thank you so much! We appreciate your patronage!

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023
Response from Katie on Dec 18, 2023
Thank you! We appreciate your review!

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Katie on Dec 18, 2023
Thank you for your review!

10/10 Excellent

Urabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Katie on Dec 8, 2023
Thank you for your review!

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed was comfortable. The only thing I personally would've like to see was a handheld shower head for better ease in the shower
Stayed 1 night in Nov 2023
Response from Katie on Nov 28, 2023
Thank you for staying with us and leaving a review! We hope you stay with us again! We will take your suggestion into consideration.

4/10 Poor

Sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience
The sinks were very slow drain. First time we used the toilet it overflowed. Went to the front desk to get a plunger but that did not work. I was told nothing they could do except use the public bathroom and wait until morning when maintenance got in. The next morning, before I left for the day I reminded the front desk of our issue and she assured me they were on it. Returned about 8pm, my door key didn't work so I had to go back to the front desk to get them reprogrammed. Get into the room to find the toilet was never tended to. Went to the back to the front desk and was told due to it being a holiday they had no staff to take care of the toilet. After a little back and forth, I got the clerk to get me a new room (Which should of happened originally). Same style room a floor up...noticed the hallway was half painted, like they gave up halfway through. New room was OK, there were busted tiles on the bathroom floor. On the positive side, the beds were comfortable..that's all I can say. The staff was inept. The whole building is screaming for renovation from the lobby (plexi-glass at the front desk??) to the hallways to the rooms. What a horrible stay.
Stayed 2 nights in Nov 2023
Response from Katie on Nov 28, 2023
We're sorry that you came across so many issues during your stay. We will talk to the front desk staff about proper resolution of issues so that this does not happen again. We are currently going through renovations and understand the process is not the most convenient. We hope you give us another chance on your next trip. Thank you for your review.

2/10 Terrible

Reginald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked out within two hours. Just found somewhere else.
Stayed 1 night in Nov 2023
Response from Katie on Nov 28, 2023
We're sorry our hotel did not meet standards. Thank you for your review.

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the worst hotel I have ever been in. Was embarrassing to even stay here. Step it up. Good god!!
Stayed 1 night in Nov 2023
Response from Katie on Nov 28, 2023
We're sorry you did not enjoy your stay. Thank you for your review.

10/10 Excellent

Cade

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Easy to find and get to. It’s definitely not the best quality but for a 1 night stay the bed was comfortable, AC worked well, and bathroom was decent.
Stayed 1 night in Nov 2023
Response from Katie on Nov 28, 2023
We're glad that you enjoyed your stay! We are currently going through renovations and hope that you stay with us again soon!

6/10 Okay

Jeff

Liked: Staff & service
Got what I paid for.
Stayed 3 nights in Nov 2023
Response from Katie on Nov 17, 2023
We're glad to hear that you are satisfied with our rooms and rate. Thank you for leaving a review!

8/10 Good

Lance

Stayed 3 nights in Nov 2023
Response from Katie on Dec 8, 2023
Thank you for your review!

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Katie on Nov 13, 2023
We appreciate your stay! Thank you for the review.

6/10 Okay

Orest

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Katie on Nov 12, 2023
Thank you for your review!

6/10 Okay

Bruce

Liked: Cleanliness
Disliked: Property conditions & facilities
It’s a 2 star property
Stayed 3 nights in Nov 2023
Response from Katie on Nov 7, 2023
Thank you for your review

6/10 Okay

Robert, Nashville

Business traveller
Liked: Staff & service, amenities
Nice people. Sloppy lobby. Room is fare but the initial impression when you come into the lobby is this is not a great place.
Stayed 1 night in Nov 2023
Response from Katie on Nov 5, 2023
Thank you for staying with us! We're sorry you didn't get a great first impression, but glad you enjoyed your room. Thanks for your review!

2/10 Terrible

pavandeep

Stayed 1 night in Sep 2023
Response from Katie on Nov 4, 2023
We're sorry you did not enjoy your stay. Thank you for your review.

6/10 Okay

Sena

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Katie on Nov 3, 2023
Thank you for your review! We hope you stay again soon.

6/10 Okay

Chantel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from TonyE on Oct 30, 2023
Dear ChantelThank you you for your rating us on Expedia we appreciate your time. We look forward seeing again in the future

10/10 Excellent

Jennifer

Liked: Cleanliness
Vaca
It was nice
Stayed 1 night in Oct 2023
Response from Katie on Oct 16, 2023
We're so glad you enjoyed your stay! We appreciate your review.

4/10 Poor

Camilo

Stayed 2 nights in Oct 2023
Response from TonyE on Oct 12, 2023
Dear CamiloThank you for selecting our hotel. I’m sorry you didn’t have a good stay with us but I wish you could voice it out to the front desk so we could’ve worked something out with you and make your stay more enjoyable. I hope that you give us another opportunity to make your say better next time you in the area. Thank you for choosing us again.

2/10 Terrible

David

Stayed 2 nights in Oct 2023
Response from Katie on Oct 30, 2023
We're sorry you did not enjoy your stay. Thank you for your review.

4/10 Poor

Taiylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Katie on Oct 9, 2023
Thank you for your review.

8/10 Good

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 7 nights in Sep 2023
Response from Tony E on Sep 30, 2023
Thank you for choosing the super 8 by wyndham we look forward seeing you again in the future.

4/10 Poor

Angel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Tony E on Sep 30, 2023
Thank you for your review we hope to see you again soon

2/10 Terrible

Amanda

Stayed 1 night in Sep 2023
Response from Katie on Oct 13, 2023
We're sorry you did not enjoy your stay. We will try to improve for future stays.

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Katie on Sep 17, 2023
Thank you so much for your review! We're glad you enjoyed your stay!

6/10 Okay

Norman

Disliked: Staff & service, amenities, property conditions & facilities
The property could use a refresh. Lobby looked like it was mid-COVID. No room service in 4 days. But it was OK for the price and what I needed a motel for.
Stayed 4 nights in Aug 2023
Response from Katie on Aug 20, 2023
Thank you for your review! We appreciate your stay!

6/10 Okay

Kimberly Cole Williams

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s was ok for what I needed
Stayed 1 night in Aug 2023
Response from Katie on Aug 19, 2023
Thank you for your review!

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from Katie on Sep 4, 2023
Thank you so much for your review! We hope to see you return!

10/10 Excellent

Emily

Stayed 1 night in Aug 2023
Response from Tony E on Aug 13, 2023
Dear EmilyThank you so much for the high rating we are very happy to hear that you had a perfect stay with us here at the super 8 Canton we look forward seeing you again in the future

8/10 Good

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
The lights/outlets on both sides of the bed didn't work, no outlet for the coffee maker, no soap dish in the shower & the sofa chair is filthy.
Stayed 3 nights in Aug 2023
Response from Katie on Aug 6, 2023
We're sorry to hear you did not enjoy your stay. Thank you for your review.

2/10 Terrible

MARK

Disliked: Cleanliness, property conditions & facilities
The room was absolutely terrible. The common areas smelled like canibus.
Stayed 3 nights in Jul 2023
Response from Katie on Aug 6, 2023
We're sorry to hear you did not enjoy your stay. Thank you for your review.

6/10 Okay

Aaron

Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Katie on Aug 1, 2023
Thank you for your review!

2/10 Terrible

Gagana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad maintainence
Stayed 4 nights in Jul 2023
Response from Katie on Jul 25, 2023
We're sorry you did not enjoy your stay. Thank you for your review.

6/10 Okay

Deeksha

Travelled with partner
There was no breakfast as said. The rooms smelled weird and the WiFi did not work properly. It was ok if you wanted to stay for a short time.
Stayed 2 nights in Jul 2023
Response from TONY E on Jul 11, 2023
Dear DeekshaThank you for taking the time to review our property unforgettably we only offer lite breakfast like danish or muffin and coffee and tea.I will look into the WiFi issues and make sure to resolved it. Thanks again

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Eveything was as expected, no problems, great staff
Stayed 1 night in Jun 2023
Response from Katie on Jul 3, 2023
Thank you for your review! We're glad you enjoyed your stay!

2/10 Terrible

Omar, Clermont

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from TONY E on Jul 1, 2023
Dear OmarThank you for staying with us I am just not sure why you gave us 1 out of 5 Rating I wish you would of give us the chance to make it right for you.Thanks again for your time.

8/10 Good

Blanca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
FILTHY PROPERTY !!!! Hal lways are disgusting and smelly so is the room . Bed seems clean . Lazy boy chair in room looks like it was taken from dumpster- disgusting. You can here the toilets flushing . Not worth the $ shame on Wyndham!
Stayed 1 night in Jun 2023
Response from Katie on Jun 24, 2023
Thank you for your review

6/10 Okay

Thomas

Stayed 2 nights in Jun 2023
Response from Katie on Jul 15, 2023
Thank you for your review

8/10 Good

David, Canton

Stayed 1 night in Jun 2023
Response from TONY E on Jul 11, 2023
Dear DavidThank you so much for your good rating we are glad that we can make our valued guest happy we look forward seeing again in the future

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay
Stayed 1 night in Jun 2023
Response from Tony E on Jun 17, 2023
Dear RonaldThank you for sharing your experience with us we appreciate your feedback and we look forward seeing again in the future

2/10 Terrible

Abdelhamid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
Very poor and very dirty please
Stayed 1 night in Jun 2023
Response from Katie on Jun 6, 2023
Thank you

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great room was pretty nice but a fire alarm from a microwave incident in lobby and a police situation in the parking lot everything else was great
Stayed 1 night in May 2023
Response from Katie on May 31, 2023
Thank you so much! We're glad you enjoyed your stay!

2/10 Terrible

Niambi

Stayed 1 night in May 2023
Response from Tony E on Jun 17, 2023
Thank you for taking the time to rate our hotel we are sorry that we didn’t meet your expectations.We hope to see you again soon and make your stay SUPER

2/10 Terrible

Sammuel

Stayed 1 night in May 2023
Response from Katie on Jun 14, 2023
We're sorry you did not enjoy your stay.