Book your room at The Westin Resort & Spa Cancun

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In Cancun Hotel Zone, beach property with a full-service spa

Open-air relaxation

Located on the widest stretch of beach in Cancun, The Westin Resort & Spa Cancun features sea and lagoon views and is 7 km (4.5 mi) from shopping and dining at Plaza Kukulcán.

All-day sunbathing

Beaches, pools, and sundecks facing both the Caribbean Sea and Nichupté Lagoon provide all-day swimming and sunbathing, while a health-and-beauty spa offers holiday rejuvenation.

"Heavenly" slumber

Guestrooms feature Westin's all-white Heavenly Beds, dual-showerhead Heavenly Showers, separate tubs, ceiling fans in addition to air conditioning, and wireless Internet access.

At your hotel

All inclusive

Guests can book rooms at The Westin Resort & Spa Cancun for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • Dining and beverage availability limited at one or more venues
  • Surcharges for:
  • premium food items
  • premium or imported alcoholic beverages
  • bottled wine
  • room service

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Tennis

Lessons/classes/games

  • Aerobics
  • Pilates

Not included

  • Laundry/dry cleaning services
  • Minibar
  • Premium and/or non-domestic beverages
  • Premium food items
  • Spa/beauty facilities and services

At your hotel

This property offers both all-inclusive and room-only rates. Meals and beverages at on-site dining establishments, taxes, and gratuities are included in all-inclusive rates.

The Heavenly Spa by Westin provides massage, body wraps and scrubs, and facials--as well as hair and nail care and waxing--and includes a Vichy shower, women's and men's saunas and steam rooms, and a relaxation lounge containing a 3.75-meter-diameter (13-foot) spa tub. The spa's fitness center (daily surcharge) contains free weights, weight machines, and cardio machines with televisions and headphones. A mirror-lined workout studio offers complimentary spinning, aerobics, and Pilates classes. A business center includes three computers with high-speed Internet connections (surcharges).

The Westin Kids Club, located on the lagoon side of the property, offers indoor and outdoor activities for guests (ages 4-12). A traditional Mayan sauna, known as a temazcal, on the lagoon beach features heated volcanic stones, aromatic scents, and soothing music (surcharge). The hotel purifies its water.

Opened in August 2006, the Westin Workout Powered by Reebok facility provides fitness opportunities for adult guests.

  • Outdoor pool
  • Poolside bar
  • Children's pool
  • Spa tub
  • Full-service spa
  • Steam room
  • Sauna
  • Complimentary newspapers in lobby
  • Health club
  • Bar/lounge
  • Restaurant
  • Conference space
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Express check-in
  • Porter/bellhop
  • Express check-out
  • Multilingual staff
  • Safe-deposit box at front desk
  • Total number of rooms - 379
  • Number of floors - 6
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Elevator/lift
  • Tennis on site
  • Supervised childcare/activities
  • Wedding services
  • Children's club
  • Snack bar/deli
  • Concierge services
  • Babysitting or childcare
  • Rooftop terrace
  • Luggage storage
  • Free valet parking
  • Free self parking
  • Breakfast available (surcharge)
  • Wireless Internet access - surcharge
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Stay connected

Available in some public areas: Wireless Internet access - surcharge

Park your car

Free self parking, Free valet parking

In your room

  • Room service (24 hours)
  • Climate control
  • Ceiling fan
  • Air conditioning
  • Phone
  • Minibar
  • Turndown service
  • Separate bathtub and shower
  • Hair dryer
  • In-room childcare (surcharge)
  • Iron/ironing board
  • In-room safe
  • Daily housekeeping
  • Television
  • Pillowtop mattress
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • In-room massage available
Show all room amenities

Eat and drink

Sunrise Bar - Located above Caribbean Sea beach. Open late morning to early evening for burgers, pizza, sandwiches, seafood, and Mexican specialties, tropical drinks.

Sunset Bar - Caribbean and lagoon views. Open late morning to early evening for tropical drinks.

Lobby Bar - Specializes in tequilas. Pool table. Television. Open late afternoon to late night.

El Palmar - Multi-level restaurant featuring recessed ceilings, plants, and small trees. Terrace seating. Mexican/Continental menu.

Arrecifes Ristorante - Intimate dinner restaurant featuring Italian cuisine, seafood. Pianist nightly. Dress code: no shorts, athletic shoes.

Sunset Grill - Open-air terrace with Caribbean Sea view. Lunch menu including ceviche bar, salads, sandwiches, burgers, pizza, pasta, steak, Mexican specialties. Dinner menu including ceviche bar, seafood stew, grilled steaks and fish.

Sea & Stones - Located beside the beach under a traditional palapa, this restaurant offers unmatched views of Cancun and the ocean. Its unique concept allows guests to cook items to their desire on hot stones. Beverage specialties include sangrias and local cocktails. Open from midday until late evening.

Brisa/Breeze - Located by the main pool. A wide variety of cocktails and snacks are available at this pool bar. Open from mid-morning until early evening.

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Play

This Cancun Westin features two beaches, one extending 400 meters (437 yards) along the Caribbean Sea and providing morning sun, and the other for afternoon sun extending 100 meters (109 yards) along Nichupte Lagoon, a large body of placid water fringed by mangrove forests lying between Cancún Island and the mainland.

Fresh-water swimming options comprise a 14-meter-square (45-ft) main pool and four triangular pools, two for children, arrayed along a 55-meter (180-ft) terrace. On the lagoon side, the resort features a terrace with a 21-by-5.25-meter (70-by-17-ft) pool cascading into a 7.5-by-6-meter (25-by-20-ft) pool; a sundeck; a deck shaded by trees; and five interlocking cool-water spa tubs on the beach.

Although swimming is not permitted in the lagoon, independent operators on the beach offer personal watercraft and parasailing. Other water sports are available at AquaWorld Marina on the lagoon 4 km (2.5 mi) away. Guests have complimentary use of two rooftop artificial-grass tennis courts during the day, with a surcharge for night play.

The recreational activities listed below are available either on site or near The Westin Resort & Spa Cancun; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Parasailing nearby
  • Aerobics on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
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Relax

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

  • Hot stone massage
  • Prenatal massage
  • Reflexology
  • Couples treatment rooms
  • Body wraps
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

The fine print for The Westin Resort & Spa Cancun

When you arrive

Check-in time starts at 3 PM

Minimum check-in age is 21

When you leave

Check-out time is noon

How you can pay

Your pets

Pets allowed, Only dogs are allowed, Pet maximum weight in lb is 40

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

Free Wi-Fi Offer

Book a stay in an All Inclusive rate plan and receive complimentary in-room wireless Internet access during your stay.

Full details at check-in. Restrictions may apply.

Sunsational Savings

Book a 4-night minimum stay in a "4th Night Free and USD 100 F&B Credit" rate plan and receive the following:

  • 4th night free, reflected at time of booking
  • USD 100 food and beverage credit per stay
Full details at check-in. Food and beverage credit not applicable for breakfast. Offer cannot be combined with any other promotion. Restrictions may apply.

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