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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| 2 Bedroom Master Suite-sleeps 6 - Separate living & dining-European plan | |||||||||||||||
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Property Amenities
The jewel in the crown of the Royal Resorts Cancun collection, The Royal Sands has a truly regal beachfront setting, five-star amenities and everything you need for Royal Relaxation. Resort services include freshwater pools and a social activities program for adults and children, complimentary sailing lessons, tennis courts with floodlighting for evening play, tour desk, fitness center, full-service Spa, lobby, pool and beach bars and more.
The Royal Sands is located at the heart of the Cancun Hotel Zone next to Kukulcan Plaza-Luxury Avenue Mall and within walking distance of La Isla Shopping Village. The nearest golf course is five minutes away and the Punta Cancun nightclub district is 10 minutes from the resort and it is a 20-minute drive to the airport.
The architectural design of this beachfront resort means that all 340 villas have ocean views with breathtaking vistas of picture-perfect white sands and the turquoise waters of the Caribbean.
Take the plunge and enjoy Cancun’s water sports, The Royal Sands Marina lies opposite the resort on the shores of the lagoon. Relax poolside, play tennis and enjoy a tempting array of dining choices, theme nights and live entertainment with something different every night of the week.
Leave your cares behind as you indulge in some Spa time. The Royal Sands Spa offers a variety of luxury facials, body wraps and massages, a fitness center and beauty salon.
Resort amenities include:
• Freshwater pools for adults and children
• Full service sports center offering tennis gear, snorkel equipment, volleyballs, beach towels, and board games
• Social activities program for adults and children including beach volleyball and water aerobics
• Full service Spa
• Gym
• Beauty salon
• Beach, terrace and villa massage service
• Lighted tennis courts and tennis pro available for classes and match play
• Marina opposite the resort on the shores of the lagoon
• Medical office (Doctor is on call 24 hours)
• Two restaurants and a poolside snack bar
• Food to go express counter
• Pizza ordering service
• Grocery store
• Coffee shop
• Tour desk
• Car rental
• Jewelry store
• Gift shop
• Lobby, pool and beach bars
• Special Events Coordinator for weddings, anniversaries and other occasions
• Golf program with discounted rates at several local courses
• Royal Resorts shuttle bus service linking The Royal Sands to its four sister resorts in Cancun and Captain’s Cove restaurant
• Daily maid service except Sunday and legal Mexican holidays.
• Cribs and baby sitting service upon request
• Guest laundry
• Wi-Fi access in all the villas and throughout the resort
• Internet service also offered in the convenience store
• 24-hour Front Desk
• 24-hour security
• Currency exchange at Front Desk
• Elevators
• Bellhops
• In-room safes in villas
• Number of villas: 340
Room Amenities
Rooms
The spacious villas at The Royal Sands sleep up to six people. They have two bedrooms and two bathrooms, a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four offering unfettered views of the Caribbean, perfect for relaxing, sunbathing and dining al fresco. The master bedroom has a king-size bed, the master bathroom and an independent door to the terrace. The lock off guest bedroom has two beds, a private bathroom and a door leading out on to a smaller balcony.
The innovative design of The Royal Sands villa gives you the option to occupy the whole villa for up to six people, the one-bedroom suite (master bedroom and bathroom, living area and kitchen) for up to four people, or the second bedroom for two. The separate entrances and double locking doors assure privacy for all occupants of the villa. Villa Size: 1,448 square feet including terrace.
Villa amenities include central air-conditioning, flat screen TVs, DVD players, complimentary Wi-Fi access, telephone, in-room safe, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster.
Villa amenities include:
• Cable TV
• Air-conditioning
• Wi-Fi access
• Climate control
• Voice mail
• Telephone
• In-room safe
• Daily housekeeping (except Sundays and Mexican holidays)
• Hair dryer
• Shower and bathtub
• Clock radio
• DVD
• Iron and ironing board
• Living room sofas
• Dining room table and chairs
• Kitchen appliances: fridge, stove, dishwasher, microwave, coffee maker, toaster, blender
• Crockery, kitchen utensils and cookware
• Coffee maker, mini fridge and microwave oven in guest bedroom
• Terrace furniture
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Renovations and Closures
This property is closed from 6 October 2012 to 12 October 2012 (dates subject to change).
Dining
Dining choices at The Royal Sands range from Mexican cuisine and Caribbean seafood to international family favorites.
Hacienda Sisal – Traditional Mexican cuisine, seafood, steaks and fajitas in a magnificent setting that evokes the estate houses of old Mexico.
For those who like their dining with a dash of live entertainment, Hacienda Sisal stages Mexican and Caribbean Dinner Shows during the week. They include a buffet, traditional music and dancing from different parts of Mexico or the Caribbean islands. Mariachis, Mexico's famous strolling musicians, also serenade diners.
Open daily for dinner from 5 p.m.-11 p.m.
La Veranda – A favorite with families, La Veranda's international menu features everything from salads and pasta to steaks, salmon and seafood with a hint of the Caribbean. Dine inside or on the terrace overlooking the pool. Try the breakfast buffet, enjoy a relaxing lunch or savor ocean-fresh shrimp and lobster.
Theme buffets and poolside cookouts during the week.
Open daily from 7 a.m.-10 p.m.
Char Hut – Casual poolside lunch venue for burgers, sandwiches and wraps.
Sands Express – Food-to-go counter for villa dining.
Bartolo’s Pizza – Order your pizza to go.
Sidelines Sports Bar – Keep track of your favorite sports, enjoy the weekly karaoke nights.
Renovations and Closures
This property is closed from 6 October 2012 to 12 October 2012 (dates subject to change).
Recreation
Beach activities include volleyball and sand castle building and there are sun loungers and shade umbrellas.
There are two large pools and separate children’s pools, all of which are heated during the winter. Pool activities include water aerobics and pool volleyball.
The daily resort activity program features yoga, aerobics, crafts and beach fun. Fun activities for teenagers and younger children are also available. Children must always be supervised by parents.
The Royal Marina is located right across the street from The Royal Sands, offering complimentary sailing lessons as well as free use of the sunfish sailboats (one hour per day per villa).
Water sports such as snorkeling trips, scuba diving, windsurfing, fishing and boat trips can be arranged at the in-house travel agency. Scuba diving demos are offered during the week in the pool area.
There are three lighted tennis courts at the resort and tennis gear can be signed out at the Sports Desk.
The recreational activities listed below are available on site or near The Royal Sands; fees will apply.
- Golf nearby
- Windsurfing nearby
- Snorkeling nearby
- Diving nearby
- Sailing on site
- Swimming on site
- Water skiing nearby
- Jet skiing nearby
- Aerobics on site
- Yoga on site
- Spa on site
- Parasailing nearby
- Helicopter sightseeing nearby
- Fishing nearby
- Shopping on site and nearby
Spa
The state-of-the-art Spa offers the latest facials, body scrubs and anti-aging therapies to soothe away the stresses of daily life, leaving you radiant, refreshed and revitalized.
Nourish your body inside and out with some simply scrumptious therapies from the Spa Organic line. Try the Strawberry Delight Facial, the Coconut-Bamboo & Green Tea Mousse or the Champagne & Berries Body Wrap.
Choose from a variety of massages ranging from Hot Stone, Lomi-Lomi and Swedish to a Moon & Stars Massage on a terrace overlooking the Caribbean. Beach, villa and terrace massages are also available. Start your Spa pampering with some hydrotherapy in the sauna and Jacuzzi before choosing your therapies for the day.
The Spa has a Fitness Center with cardiovascular equipment and weights for your daily workout and there's a Beauty Salon so that you can get a new look to go with your golden tan.
Showing 1 - 10 results (of 39) · See more The Royal Sands & Spa reviews
out of 39 reviews
“Beautiful Hotel in Cancun.”
We had a great time!!!!. Clean, friendly staff, great location, good food and reasonable price for a big family like us.
“Pleasantly Surprised”
I was pleasantly surprised with the Royal Sands. The rooms were spacious, comfortable and clean. In my estimation every room would have agreat view. The beach was clean and plenty of lounge chairs for the guests. The staff went out of their way to be friendly and helpful and if there was a problem they were on top of it. Pools were clean and big enough to accomodate a lot of people. Every aspect of the Royal Sands exceeed my expectations.
“Five-Star Experience”
From the moment we entered the resort, we knew it was something special. Very well-maintained and clean. The staff on all levels are very courteous and friendly. We had the luxury of staying in both parts of the resort and we could watch the sunrise and set pretty much from our room. The restaurants and bars including the pool bars are outstanding and the dishes are prepared from fresh ingredients. The one and only complaint I have is that the restaurants didn't stay open late (after 9:30 or 10) including the sports bar (11:00). With the great facilities, staff and amenities, it's a place I definitely want to visit again.
“Accounting issues!”
The only negative was the checking out/receiving accounting of food and beverage charges. I never received a bill during the night of our last night and when I checked out, again I asked for an accounting but never received. We had an issue you several times with our key and so I wanted to see what the bill was...I am still waiting for them to e-mail my charges.
“Big thumbs up”
Beautiful hotel, excellent food, overall a wonderful experience
“Royal Resorts Cancun”
Its a great Condo/Hotel Resort. Very well maintained, friendly and efficient staff, and a great location.
“Great resort for families!”
Our family of 5 went to the Royal Sands for March Break and had a great time. The location is perfect. Drinks are pricey. We brought a cooler bag and brought our own cervezas to the beach and pool. There didn't seem to be any problem with that. The restaurants are expensive too but mostly we ate off site, other than a few lunches. Breakfasts and some lunches we did in the villa. Our favourite meals were at Captain's Cove, Salvio's and CenaCova. The resort provides a coupon book with discounts at many restaurants and these are all included. Our worst dining experience was at Senor Frogs. We paid more for that awful food and service than we did at the previously mentioned restaurants that are all so much nicer. We thought it would be fun but it is just a waste. The bus service up the Cancun strip is so convenient and affordable. We took a taxi to Walmart to stock up on food and drinks. It was $30 round trip so not sure it was worth it in the end. The store at the sands is great for groceries, prices are higher than Walmart but not too bad. The biggest saving was on beer and tequila at Walmart . We bought some margarita mix too and made our own in the blender in the villa. We also packed some basics in a suitcase and brought our own condiments, peanut butter, oatmeal, granola bars, etc. I would definitely do that again.
“defifinrtly will recommend”
We loved everything about it including how easy to get around a beautiful mall walking distance with many places to dine-------bus stop right in front--and wonderful restaurants across the street to select from---loved it!!!
“Already planning our next trip to the Royal Sands!”
We spent spring break at the Royal Sands and had a wonderful time. First and foremost, the weather was PERFECT!!! The staff is very friendly and helpful. We had four teenagers in our party, and they had as much fun as the adults. The villa acccomodations gave us plenty of room, and we even had a Final Four party (not too loud) and nobody felt crowded. The beachfront is huge, the pools are lovely (and not crowded), and the swim-up bar had great drinks and sandwiches. With the grocery store onsite and the restaurant, La Veranda, serving an excellent breakfast buffet and dinners, we really didn't need to leave the property. The bus system is still super cheap and convenient, so you can go anywhere you want for next to nothing. Lots of people have asked about security down there. We had no problems at all.
“very nice hotel to stay in Cancun”
i am very satisfied with the hotel and the service, really beautiful beach and will stay there next time.
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Showing 1 - 10 results (of 39) · See more The Royal Sands & Spa reviews
The preferred airport for The Royal Sands & Spa is Cancun, Quintana Roo (CUN-Cancun Intl.) - 12.8 km / 7.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
