Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Betzdorf


Posted 19-Feb-2015
Pros: Der Preis
Cons: Nein
Location: Das Hotel befindet sich unmittelbar an einer stark befahrenden Kreuzung! Der Hafen ist in der Nähe. Der Pool ist erfrischend.
Für eine Nacht war das Terracaribic eine gute bezahlbare Lösung. Das Personal und der Inhaber, sind sehr zuvorkommend.
4 out of 5
for Everyone
by A verified travellerfrom Ky.

Nice hotel ,very clean ,everything updated new

Posted 18-Feb-2015
Cons: Morning food was good ,but was same thing every morning
Location: Beach where the locals go just minutes away
every thing good , this hotel is by two busy streets , get A room away from street and you will not hear excess noise.
3 out of 5
by A verified traveller

Posted 9-Jan-2015
No Blankets. 1 Bath Towel. 1 Hand Towel. No soft surfaces so you can hear people walking around, showering, and closing doors. Bed was very hard. Sheets and bedding were not soft.
1 out of 5
for Personal Event
by A verified traveller

Scary. Not for a tourist.

Posted 23-Nov-2014 on Hotels.com
Highly overpriced. Feels like you're sleeping in the hallway. No furniture. Scary.
4 out of 5
for Business Travellers
by A verified travellerfrom Zürich

Aufgeräumtes Hotel, stadtzentrale Lage

Posted 19-Nov-2014
Pros: Ruhig, schlicht-strenge Geometrie.
Cons: Die "öffentlichen Räume noch etwas persönlicher gestalten.
Location: Zentrum
Wir haben die Ferien weiter unten, d.h. heisst in Tulum, verbracht - Übernachtung war zur Überbrückung gedacht; für den Weiterflug am nächsten Morgen.
4 out of 5
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 19-Aug-2014 on Hotels.com
5 out of 5
for Families
by Enrique

This traveller left a rating score only Posted 26-Jul-2014 on Hotels.com
5 out of 5
by Joefrom San Francisco Bay

WOULD stay again in a heartbeat!

Posted 9-Jun-2014 on Hotels.com
The only glitch was in registering at the hotel. They had never heard of me. Good thing I had a way to forward the H.com confirmation e-mail to them. Once they received it, it was smooth sailing. I do not know if the problem originated with Hotels.com or the Terracaribe but I had booked 6 months in advance so apparently, the cracks got wider and my booking fell in. Hotel Management was AMAZING in handling this and accommodating my handicap. The walk up room they originally assigned wouldn't work for me so the staff went to work and ended up putting me in room 101 - right at the front where I wouldn't be physically challenged. THANK YOU SO VERY MUCH for your understanding and the upgrade. It went above and beyond what one would expect and it was done with kindness and a sincere desire to provide BETTER THAN EXPECTED service. BRAVO TERRACARIBE!
3 out of 5
for Students
by A verified traveller

Good bargain.

Posted 1-Jun-2014
Pros: Great staff, clean rooms,.
Cons: Small hotel, small rooms. My window faced hallway so I had to keep curtains drawn.
Location: Not the best location. Two blocks from bus that will take you to the beach. About a 20 min walk from ferry to isla mujeres. Approximately 10-15 walk f
Clean room. Welcoming staff,very helpful. Close to R-1 bus that will take you to zona hotelera. Walking distance from city center. Window and door faced hallway so mornings were a bit noisy.
1 out of 5
by harwinderfrom seattle

Treble hotel

Posted 21-May-2014
Hotel was very treble , no left no microwave. And fridge. Customer service very bad , Gato area . No near restraint. Too far from beach .pool close. 9 o. Clock just waste a money. .