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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Standard - All Inclusive | |||||||||||||||||||||||||||
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| Ambassador Suite - Sleeps 6 people | |||||||||||||||||||||||||||
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| Presidential Ste-Terrace w/Jacuzzi - Sleeps 6 people | |||||||||||||||||||||||||||
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Property Amenities
The majority of amenities and activities at the Park Royal Cancun are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
For a daily surcharge, guests may use the resort's fitness center, which contains cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms. Massage (surcharge) is available in the fitness center and on the beach.
Wireless Internet access (surcharge) and complimentary self parking are also available. No pre-wedding stag/bachelor or hen/bachelorette parties allowed.
Room Amenities
Rooms
The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).
The Park Royal offers 287 guestrooms and suites in 2 side-by-side buildings of 6 stories with sloping, pyramid-style ends that face the Caribbean Sea and Nichupté Lagoon, the large, placid body of water lying between Cancún Island and the mainland. Room and suite decor features white-marble floors, roughened white-stucco and turquoise accent walls, and shower/tub combinations in tan-marble bathrooms. In-room safes are available for daily surcharges.
Rooms provide safety equipment such as electronic keys, smoke detectors, fire alarms, and sprinkler systems. In-room safes are available (surcharge).
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as sailing. Please note items that are not included; these require a surcharge.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities include:
Land activities include:
Lessons/classes include:
Games include:
Not included
Dining
The majority of meals and beverages at the following restaurants are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
La Veranda - Casual air-conditioned restaurant with glass wall serving breakfast, lunch, dinner buffets daily. Mexican and international cuisine. Low-calorie meals available.
El Mirador - Air-conditioned fine-dining restaurant with glass walls overlooking Caribbean Sea. Italian-cuisine. Dinner only. Children under age 13 not permitted. Dress code: long pants, collared shirts for men.
Sample menu for El Mirador
Appetizers:
Soups:
Pasta/pizza:
Main courses:
Dessert bar:
Patio Veranda - Light breakfast served during lunch. Snack foods such as burgers, hot dogs, nachos, and pizza served from late afternoon to early evening.
El Jardin - Snack foods including burgers, hot dogs, nachos, pizza served from noon to early evening.
La Langosta - Swim-up bar in lower pool open from late morning to late night.
La Duna - Upper-pool bar on dune with views of Caribbean Sea, adjacent Mayan ruin. Open from late morning to early evening.
Lobby bar - Open from noon to midnight.
Entertainment
Activities include:
Not included: Cover charges and drinks at nightclubs; return transportation from nightclubs; use of fitness-center equipment and facilities other than spinners.
Recreation
The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
This all-inclusive Cancun resort features two octagonal pools (one for adults only). One has a sea-view upper pool measuring 12.75-by-12.75-meters (14-by-14-yards) cascading into a 16.5-by-16.5-meter (18-by-18-yard) lower pool containing a swim-up bar. Adjacent to the upper pool is a 4.5-meter-diameter (15-foot) toddlers' pool. Furnished with thatched-roof palapas for shade, the resort's beach frontage extends 100 meters (109 yards) along the turquoise sea.
No watersports equipment is offered at the resort, but as part of the All-Inclusive Plan guests may use kayaks, Hobie Cat sailboats, Sunfish sailboats, pedal boats, and windsurfers at AquaWorld, an independently operated marina located 3.5 km (2.25 miles) away on Nichupté Lagoon. Complimentary transportation to AquaWorld is provided twice weekly. AquaWorld also offers a variety of other water sports, including parasailing, personal watercraft, fishing, scuba diving, and snorkeling. These items are not part of the All-Inclusive Plan and must be paid for separately.
Although guests must pay daily surcharges to use the resort's fitness center, complimentary spinning classes are offered there every morning.
The recreational activities listed below are available either on site or near the Park Royal; fees may apply.
Promotions
Kids Stay & Eat Free
Book a stay now - 23 December 2012 in any room type for travel during the same period and receive the following:
Rate also includes the following standard amenity:
Limit up to two children per room, ages 6 and younger, when staying in the same room as parents or guardians and using existing bedding. Other restrictions may apply.
Showing 1 - 10 results (of 500) · See more Park Royal Cancun All Inclusive reviews
out of 500 reviews
“Satisfied with Park Royal”
The hotel was everything I expected. It was nice and very clean like the other reviews had said. The buffet food was good too. I didn't care much for the Italian restaurant. The pools were small but nice and wonderful beach. The personnel was awesome, so attentive and nice. They work very hard and are very pleasant. No problems there at all. We booked tours through the hotel's agency and it worked out pretty good. I would recommend it to people who are on a budget.
“Can't wait to go back!”
Park Royal Piramides was a great choice for our Cancun vacations. This all-inclusive hotel offers great food, great service and very friendly hosts. The location is great, the beach and the pools were awesome.
“Fantastic for the Price”
Carlos and his crew at the lobby bar are outstanding! Food was alright, the Asian night for dinner was our favorite. Pools are great, even better is having the beach/water right off the steps. The weather was very cooperative and the water was a decent temp. Couldn't have asked for anything better for the price. We will most definitely be coming back.
“great place”
The hotel was so clean! They were constantly cleaning and had supervisors checking to be sure things were cleaned properly. The food was super and we found more than enough to eat at every meal and never made it to the snack station. Vegetables, cold cuts, cheeses, breads and fruit were staples, too. The service was outstanding. I regret not taking more $1's for tips because they worked so hard and long hours, too. Since businesses take US and return change with pesos, we started giving the pesos for tips and they were so gracious. The staff was especially accomodating and sincerely wanted us to be pleased but never expected tips. The location was good with the mall across the street and a short walk to some Margaritaville, Bubba Gump's...We took the bus to Walmart (about 65 cents anytime you get on) and used the internet there for about 80 cents for 20 minutes. The hallways do carry noise and some folks just are not considerate after they've had a drink or two but it was never enough noise to keep me awake. Beach was beautiful and not crowded at all but rough water during our stay. Have stayed at high end hotels here in US and thought Park Royal had superior service and cleanliness.
“Once again, our vacations was great!”
We stayed at Park Royal for the 2nd time and we love it. We love the staff, the rooms, the location, everything. We travelled with our 3 yr. old son and he also had a great time. The hotel is family oriented and there is many activities for the kids during the day. In the evenings there is always a clown entertaining the children and making animal balloons for them. I absolutely love the hotel and plan to go back there when we go to cancun. I reccomend this hotel to anwyone travelling with children, its excellent!
“Awesome - very happy with our decision to stay here”
I was honestly a little skeptical with all the descriptions for the price - but all my worries went away in the first few hours. Great location (on the beach, across from mall, on bus route), diligent friendly staff that is always on top of things, breathtaking beaches, and the food was great, great drinks unlimited. Check in took about an hour on a busy sat morning :-(....but after that we had an awesome time. Room has cable TV but no coffee maker.
“Can't wait to go back”
Me and My Husband and another couple stayed there for 4 days and love it, The Hotel is very Clean and the Service was Great. The food was just OK, could use more of a variety but overall we had a great trip and would go again. If You like shopping go to the Isla Mall they have everything, You can even swim with the dolphins there, great shopping, high prices and low prices, did not enjoy the flea market they call the party place, not a place for kids and they try hard selling their kinda like a car salesman, but the trip to Cancun was wonderful, also go on the snorkling trip it was great. Can't wait to go back and take my kids
“A wonderful vacation!”
Overall this hotel is great! The staff was so sincerely happy and always had smiles on their faces! It was so refreshing! Food was really good, especially the Italian restaurant. Definitely make reservations at 2:00 when they open because we were very impressed with the food and service there. I could go on and on, but basically this place is an amazing time if you want to get away! I definitely recommend!
“I loved the whole experience”
The service was the best, the people were the nicest. Everything was wonderful. No bad experiences.
“Great little resort - wonderful vacation.”
We really enjoyed our stay at Park Royal. It was very clean (no nasty carpet to walk around on!) and all of the staff members were friendly and helpful. The food was ok - about what you would expect from hotel food. The Italian restaurant was extremely good. The location was great with two malls across the street - even a place to swim with the dolphins.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 500) · See more Park Royal Cancun All Inclusive reviews
The preferred airport for Park Royal Cancun All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 14.1 km / 8.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
