Title: Park Royal Beach Cancun - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=571410&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Royal Beach Cancun - All Inclusive On private beach with 2 outdoor pools, near La Isla Shopping Mall ## Photo gallery for Park Royal Beach Cancun - All Inclusive ![Exterior - Park Royal Beach Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/6a02fd4c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d63b0efa-4645-4e15-a2e7-1fdf215cdc0b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![2 outdoor pools, pool umbrellas, sun loungers - Park Royal Beach Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/08ebfbc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Park Royal Beach Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/4fddfac9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite with Balcony | View from room - Park Royal Beach Cancun - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/f3a23a64.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from La Isla Shopping Mall, Park Royal Beach Cancun - All Inclusive provides a free breakfast buffet, 2 poolside bars, and a swim-up bar. With a private beach, beach massages, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Fitness classes and yoga classes are offered at the gym; other things to do include volleyball. Free in-room WiFi is available to all guests, along with a terrace and shopping on site. ## Reviews 7.4 Good ## Popular amenities - Pool - Breakfast included - All-inclusive - Spa ## Room options ### Check availability for these dates Tonight [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=571410&PinnedHotelID=571410&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/3930c492.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 7.6 Good 28 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Sofa bed - double Separate bedroom - 796 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed - Garden view ### View all photos for Deluxe Double ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/0d9e62ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double 7.8 Good 85 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Separate bedroom Private bathroom Minibar Free bottled water Cable/satellite channels - 387 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds - Garden view ### View all photos for Family Suite with Terrace ![Family Suite with Terrace](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/7051815c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite with Terrace 7.4 Good 19 reviews ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds LED TV Blackout drapes/curtains Sofa bed - double - 1216 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed - Lagoon view ### View all photos for Deluxe King ![Deluxe King](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/c975dd59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King 7.4 Good 3 reviews ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Free bottled water Cable/satellite channels Daily housekeeping - 388 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Deluxe Superior ![Deluxe Superior](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/5b116448.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Superior ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Free bottled water Cable/satellite channels Daily housekeeping - 797 sq ft - Sleeps 4 - 2 Double Beds - Garden view ### View all photos for Family Suite with Balcony ![Family Suite with Balcony](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/5c62989e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite with Balcony ### Highlights Balcony Air conditioning Free cribs/infant beds LED TV Separate bedroom Blackout drapes/curtains Private bathroom Minibar - 797 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed - Garden view ### View all photos for Honeymoon Room ![Honeymoon Room](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/7473da62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Room ### Highlights Air conditioning LED TV Blackout drapes/curtains Private bathroom Minibar Free bottled water Cable/satellite channels Daily housekeeping - 1216 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Family Suite with Terrace Ocean Front ![Family Suite with Terrace Ocean Front | View from room](https://images.trvl-media.com/lodging/1000000/580000/571500/571410/1fd1b6e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite with Terrace Ocean Front ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cribs/infant beds LED TV 2 bedrooms Blackout drapes/curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Park-Royal-Beach-Cancun-All-Inclusive.h571410.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Park-Royal-Beach-Cancun-All-Inclusive.h571410.Hotel-Information) ## About the area Located on the beach, Park Royal Beach Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with great shopping. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11176%2C-86.76144&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=m3CWWcSs32XycTA3FtjGvlPOHE8=) Cancun, QROO ### What's nearby - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 2 min walk \- 0.2 km - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/553248635975711441/a0ea192a-19b7-434d-b533-ba94b67d5fac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Dorada 5 min walk \- 0.4 km - ![Cancun_CancunInteractiveAquarium_6075622_448](https://images.trvl-media.com/place/6075622/500859af-2848-4d5d-8a22-533c85014f4a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cancun Interactive Aquarium 5 min walk \- 0.4 km - ![Gaviota Azul Beach showing general coastal views, tropical scenes and a beach](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 13 min walk \- 1.1 km - ![Mexico, Cancun Beach, Crashing waves on the beach](https://images.trvl-media.com/place/6242268/534174ee-2391-46c9-93ce-d143c30fce6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marlin Beach 13 min walk \- 1.1 km ### Getting around - Cancun Intl. Airport (CUN) 21 min drive ### Restaurants - Park Royal Cancun 1 min walk - Starbucks 3 min walk - Andiamo 1 min walk - Starbucks 5 min walk - Los Chachalacos 3 min walk ## About this property ### Park Royal Beach Cancun - All Inclusive All-inclusive hotel near La Isla Shopping Mall A free breakfast buffet, 2 poolside bars, and a swim-up bar are just a few of the amenities provided at Park Royal Beach Cancun - All Inclusive. With a private beach, beach massages, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Fitness classes and yoga classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site. Additional perks include: - 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Concierge services, a reception hall, and a porter/bellhop - Luggage storage, tour/ticket assistance, and a TV in the lobby - Guest reviews speak highly of the beach locale and helpful staff Room features All 155 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Highchairs, daily housekeeping, and desks ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Soccer Volleyball ### Lessons/classes/games Dancing Yoga ### Entertainment Theme parties ### Other inclusions Transportation to offsite activities ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/31b98a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,313 reviews CA $276 CA $347 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/f8f69d0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Tucancún All Inclusive Zona Hotelera - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:30 AM - 2 poolside bars - 3 bars/lounges - 4 restaurants - A swim-up bar - Snack bar/deli ### Restaurants on site - Andiamo - Ekinox - El Pescador - Frida - La Veranda ### Things to do - 2 outdoor pools - Beach volleyball - Children's club - Children's pool - Fitness classes - Full-service spa - Gym - Playground - Sauna - Shopping - TV in common areas - Waterslide - Yoga classes ### Family friendly - 2 outdoor pools - Children's club - Children's pool - High chair - Laundry facilities - Playground - Snack bar/deli - Supervised activities for children - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (33 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk (43 inches high) ### More - 2 buildings - Ballroom - Banquet hall - Reception hall - Smoking not allowed - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.80 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses wind energy Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Cancun Park Royal Park Royal All Inclusive Park Royal Cancun Park Royal Cancun All Inclusive Caribe Park Royal Grand Cancun Grand Park Royal Cancun Caribe Hotel Cancun Park Royal Beach Resort Cancún All Inclusive Cancun Park Royal Beach Resort Cancún All Inclusive Park Royal Beach Cancún All Inclusive Cancun Park Royal Beach Cancún All Inclusive Park Royal Cancun Inclusive Park Royal Cancun All Inclusive Park Royal Cancun - All Inclusive Cancun Park Royal Beach Resort Cancún All Inclusive Park Royal Cancun - All Inclusive All-inclusive property Park Royal Cancun - All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Park Royal Beach Cancun - All Inclusive have a pool? ### How much does it cost to stay at Park Royal Beach Cancun - All Inclusive? ### Is Park Royal Beach Cancun - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Park Royal Beach Cancun - All Inclusive? ### What time is check-out at Park Royal Beach Cancun - All Inclusive? ### Are there all-inclusive benefits at Park Royal Beach Cancun - All Inclusive? ### Where is Park Royal Beach Cancun - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Park Royal Beach Cancun - All Inclusive Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 10 Location ### 7.8 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 350 8 - Good 266 6 - Okay 174 4 - Poor 117 2 - Terrible 108 ## Reviews ### 10/10 Excellent #### Natasha Jan 23, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this place were so amazing and kind! The food was also great and everything was so clean ##### Natasha Stayed 5 nights in Jan 2026 ### 8/10 Good #### Jennifer Lynn Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very helpful and kind. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf545c65-7bd7-4159-8133-e445704c2fad-1768075572208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c2640f94-8b92-4406-8f23-8a07b877274c-1768075568782.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0f96e9b-0d66-4acd-a064-bb76cbc1f0f7-1768075571074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f57701d6-a686-4cff-908c-f2f90b171d81-1768075572109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Lynn Stayed 7 nights in Dec 2025 ### 8/10 Good #### Calvin Sawatzky Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friindley staf good food vclean pools clean room really nice beach very nice shopping mall across the street ![](https://a.travel-assets.com/ugc/hotel-reviews/186a4dd2-7b9c-4286-9a9c-e085b360fa61-1767787025433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Calvin Sawatzky Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Alejandro Jan 17, 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Clean rooms staff was awesome ##### Alejandro Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Katie Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff upgraded us to a large room that was nice. The beach and pools were great. The food was notably bad but the staff were all super friendly. ![](https://a.travel-assets.com/ugc/hotel-reviews/8b856cc3-14cc-4691-9a68-df17f3d05e30-1768191808091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katie Stayed 3 nights in Jan 2026 ### 8/10 Good #### Jeffrey Scott Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful beach. Adult pool & bar. Clean rooms. Great food - lots of international menus. Staff mostly Spanish-speaking ![](https://a.travel-assets.com/ugc/hotel-reviews/6cda0587-7283-41aa-8b42-a9e099e8006d-1768509248013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fef619d1-65e2-4eae-a317-f6a386cbe9ce-1768509247764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e0638c9-b8f6-4f29-9080-1ea0a4e1e069-1768509245037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f98d42a8-cc98-410b-9584-6f899a33eb0c-1768509250014.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeffrey Scott Stayed 7 nights in Jan 2026 ### 6/10 Okay #### Jeremy Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and clean. ##### Jeremy Stayed 4 nights in Dec 2025 ### 8/10 Good #### Debra Jan 17, 2026 Liked: Cleanliness The staff was great along with the service. It would have been nice to have a balcony we had a family suite and their was plenty of room but the view wasn’t very spectacular ##### Debra Stayed 6 nights in Jan 2026 ### 8/10 Good #### Melissa Dec 4, 2025 Liked: Cleanliness, property conditions & facilities Clean room, nice staff , pool was clean ![](https://a.travel-assets.com/ugc/hotel-reviews/668ea5c9-3e4a-442a-9af4-8e486cabd34e-1764884532777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Evelyn Nov 27, 2025 Liked: Amenities, property conditions & facilities The staff was the heart of the resort! ##### Evelyn Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### MAYRA Daniela REYES Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the place. The staff are the best! Many food options. The beach is beautiful. I would definitely stay again. ##### MAYRA Daniela REYES Stayed 3 nights in Nov 2025 ### 8/10 Good #### Mary Jane Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were friendly Internet was very slow ##### Mary Jane Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ayman Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Ayman Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Inna Nov 4, 2025 Liked: Cleanliness, property conditions & facilities Easy check in, friendly staff ##### Inna Stayed 1 night in Nov 2025 ### 6/10 Okay #### Jenifer Ellen Jan 17, 2026 Liked: Staff & service Disliked: Property conditions & facilities The staff were very efficient with rooms and service at meals. There are three restaurants plus a buffet. The buffet was really good, there was alway a good food options and again service at the table was great! The hotel is smaller, the pool water was cold making it tough to utilize the swim up bar. We did see a couple cockroaches that appeared to be dead. The resort didn’t accommodate wheelchairs or walkers very well. There was no handicapped access to get into the pool. The food variety wasn’t always huge, but the food itself was great! ![](https://a.travel-assets.com/ugc/hotel-reviews/4067fb7c-6818-410d-8d21-d8d871cb7254-1768658988476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4b230e9f-c4f1-4188-a590-2744c0e2d7d6-1768658989271.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d32e1bd-c385-486c-af1c-4d726e6a6428-1768658994645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb46d0cf-f67a-476d-8907-65f4a3dd1940-1768659000142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jenifer Ellen Stayed 6 nights in Jan 2026 ### 8/10 Good #### Alejandro Dec 13, 2025 Liked: Cleanliness, amenities Freindly staff. Clean rooms. It just seems like the place needed an update. It looked a little dated ##### Alejandro Stayed 4 nights in Dec 2025 ### 8/10 Good #### Renata Souto Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience overall, very clean and conveniently located across from Las Isla Mall. The family room was our favorite thing (2 bathrooms). Food was good, but could have better snack options. The process to book thematic restaurants was a letdown, the current process is to line up daily for over an hour, no thanks. Entertainment was fair, no theater for night shows. I rate it as a good experience for a regular family vacation, nothing fancy but worth the price you pay. Staff was very friendly and ready to assist with anything! ##### Renata Souto Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Michelle Jan 17, 2026 Liked: Cleanliness, property conditions & facilities The resort is in a great location for shopping, however, we didn’t like many things about the resort itself. Our room keeps kept deprogramming so we had to have the front desk reset them, our refrigerator in our room did not work, and the only way to book reservations at their restaurants was down. You had to use an app which “was not working” so you had to wait in line at 3:30pm to be able to make a reservation between 4-5 for the day of. So if you want to eat at one of their restaurants for dinner, you have to wait in line for at least an hour during your vacation. ##### Michelle Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Angela Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very helpful, kudos to Juan Carlos, excellent service. The food was great ##### Angela Stayed 7 nights in Sep 2025 ### 8/10 Good #### Claudia Aug 26, 2025 Liked: Cleanliness, staff & service, amenities Enjoyed the amenities, the availability of food throughout the day, and the welcoming staff. ##### Claudia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Diana Idaly Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities perfect getaway , staff was so nice, food was amazing, so much nature . ##### Diana Idaly Stayed 3 nights in May 2025 ### 10/10 Excellent #### Daniel Jul 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities I really like it, location and family enviroment ![](https://a.travel-assets.com/ugc/hotel-reviews/b35598be-3694-43fe-a92e-a3ef5c5ec0ff-1753711203929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Blanca Micely Jun 5, 2025 Liked: Cleanliness, amenities Great place, the property is little old, but it is comfortable, the food is good, AND THE LOCATION IS SUPERB!!! ##### Blanca Micely Stayed 4 nights in May 2025 ### 10/10 Excellent #### Dawn Marie Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. ##### Dawn Marie Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Joyce Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed staying in the resort . Staff were very accommodating and welcoming. They made us feel like we are their family . The place is clean . Food selections were good 👍. Area is safe , love their shopping mall just across the resort . Special shout to Janet ( concierge lady ) for helping us with the reservation since the reservation app was not working at that time . Will highly recommend this place ##### Joyce Stayed 4 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Selina Shared Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h37871073.Hotel-Information) > > [Mayambe Private Village](https://www.expedia.ca/Cancun-Hotels-Mayambe-Private-Village.h12468734.Hotel-Information) > > [Digital Nomads Hotel & Co-Living](https://www.expedia.ca/Cancun-Hotels-Nomads-Co-Working-Co-Living.h105903550.Hotel-Information) > > [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Maya Cha'an Guesthouse](https://www.expedia.ca/Cancun-Hotels-Maya-Chaan-Guesthouse.h10268555.Hotel-Information) > > [Hotel Uxmal](https://www.expedia.ca/Cancun-Hotels-Hotel-Uxmal.h114123937.Hotel-Information) > > [YurInn](https://www.expedia.ca/Cancun-Hotels-YurInn.h31503746.Hotel-Information) > > [Hotel Kavia Plus Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Kavia-Plus.h61500633.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Casa La Ceiba](https://www.expedia.ca/Cancun-Hotels-Casa-La-Ceiba.h25008980.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Hotel del Sol](https://www.expedia.ca/Cancun-Hotels-Hotel-Del-Sol.h3544559.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Departamento Rentas Vacacionales Cancun 003](https://www.expedia.ca/Cancun-Hotels-Departamento-Rentas-Vacacionales-Cancun-003.h23551527.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Hotel Colonial Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Colonial-Cancun.h7941149.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Mezcal Hotel](https://www.expedia.ca/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > > [La Maison Bleue](https://www.expedia.ca/Cancun-Hotels-La-Maison-Bleue.h74510278.Hotel-Information) > > [Casa Frida Kahlo](https://www.expedia.ca/Cancun-Hotels-Casa-Frida-Kahlo.h68336253.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information)