Title: - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ME Cancun - Complete ME All Inclusive ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/24500/24414/364c9d0d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/24500/24414/2f354a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![0B](https://images.trvl-media.com/lodging/1000000/30000/24500/24414/0df5196e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/30000/24500/24414/3671b6c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![0B | View from room](https://images.trvl-media.com/lodging/1000000/30000/24500/24414/3523073e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ME Cancun - Complete ME All Inclusive brings vibrant energy to Zona Hotelera. Travelers can keep routines with Pilates or yoga at the 24-hour health club, enjoy hydrotherapy at YHI Spa, and savor meals at 5 onsite restaurants. 8.4 Very good ## Popular amenities - Bar - Hot tub - Pet-friendly - Room service - Breakfast included - Pool ## Room options ### Check availability for these dates # Tonight [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=24414&PinnedHotelID=24414&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-ME-Cancun-Complete-ME-All-Inclusive.h24414.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-ME-Cancun-Complete-ME-All-Inclusive.h24414.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11334%2C-86.76030&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oNDdMFWIX8di6sApWwaGT-JVQck=) Boulevard Kukulkan Km 12, Cancun, 77500 ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free breakfast available - 2 poolside bars - 5 restaurants - 6 bars/lounges - A coffee shop/cafe - A swim-up bar ### Restaurants on site - BEACH HOUSE - E Space - SALT - SILK - THE WATER GRILL ### Things to do - 2 indoor pools - 24-hour health club - 3 outdoor pools - Arcade/game room - Children's pool - Full-service spa - Hot tub - Library - Nightclub - Personal motorized watercraft - Pilates classes - Sauna - Shopping - Steam room - Yoga classes ### Family friendly - 2 indoor pools - 3 outdoor pools - Arcade/game room - Children's pool - DVD player - Free rollaway/extra bed - In-room babysitting (surcharge) - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Barbecue grill - On the beach - Pool loungers ### Full-service spa - 8 treatment rooms - Facials - Hydrotherapy - Massage - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair-accessible parking ### More - 1 building - 11 floors - Ballroom - Banquet hall - Built in 1991 - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Free rollaway/extra bed - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium cable channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop-compatible safe ## Policies ### Property payment types ## Important information ### Property is also known as ME Cancun Complete ME All Inclusive All-inclusive property ME Cancun Complete ME ME Cancun Complete ME All Inclusive ME Cancun Complete ME Inclusi Complete All Inclusive ME Cancun Complete ME All Inclusive ME Cancun - Complete ME All Inclusive Resort ME Cancun - Complete ME All Inclusive Cancun ME Cancun - Complete ME All Inclusive Resort Cancun ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ME Cancun - Complete ME All Inclusive Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 511 8 - Good 289 6 - Okay 130 4 - Poor 48 2 - Terrible 37 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller Jul 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing and fun Great facilities for relaxing by the beach, at the spa and enjoying meals at restaurants. The right mixture of fun with pool side music, parties and opportunities to explore Mexico. ##### Verified traveller Stayed 3 nights in Jun 2017 ### 8/10 Good #### jesd, u Feb 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ME/ Paradisus We stayed at ME 2 years ago and loved it!! Wanted to stay there again but they still had renovations going on so we got switched to Paradisus which was ok but not great. It's an older hotel and food wasn't great ##### jesd ### 4/10 Poor #### Vincent , new jersey Jan 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor Administration This was a complete conundrum. The staff was exceptional but, management was as poor as I've ever experienced in all my years. My daughters wedding was disrupted before it even happened and management was the sole cause of the disruption. My party brought over $100,000 of business to this chain over the course of the week's events and I would have thought that they would have tried to cover the problems that they caused. Instead, they only leant a dead ear to picking up any of the additional costs incurred by their last minute change of hotels. We were afforded short notice of the venue change from ME Cancun to Paradisus Playa Del Carmen ( a full 40 mins further from the airport) due to construction at the latter. We were forced to pick up transportation charges for all 81 wedding guest attendees when Melia refused to do so themselves. Further, there was a room foul up on the part of Melia administration for my older daughter and her husband that resulted in additional stress on the bride. There is much more here that I can relay but, I will run out of characters here to convey to you. Suffice to say that I will be contesting my fees with mastercard today as a result of the extra costs for me and my daughter and son in law as a result of the above. One would think that any company that caused this much disruption would bend over backwards to right their wrong but, instead we were just told "no" when were wanted Melia to cover the additional costs. ##### Vincent ### 10/10 Excellent #### Calin&Monica, Montgomery AL Dec 6, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradisus, Melia is the best hotel in Cancun ! the staff was amazing, very polite and genuine, everybody, from our personal concierge: Rafael and Anna to the entertainment staff: Suzi , Andrea, Hugo ,Ernesto, Erica, also all the waiters from all the restaurants, we enjoyed very much Fuego and Grill Masters restaurants, bell boys, room service, everybody was very courteous and helpful! My wife really enjoyed the Zumba classes and the other entertaining like Samba and belly dancing lessons, yoga and we both enjoyed the Gym ##### Calin&Monica ### 8/10 Good #### thisGuy, Los Angeles Oct 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel, Good food, nice staff, very relaxing The buffet was delicious for an all inclusive. The Royal Service was nice but probably not too advantageous given my late September stay as the hotel was not very crowded. (They do provide better quality water, snacks, and drinks. The Spa access is nice but I can only spend about 30 minutes in them.). Almost all staff was bilingual with english. The water in front of the beach is not calm, not recommended for children. The pools were nice and clean. My only issues were you could hear construction and the ocean was too strong. I would definitely return. ##### thisGuy ### 2/10 Terrible #### PHILL, WOOD LANDS TX Sep 7, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT ATTEND THIS RESORT LETS SEE.. WHERE DO I START.. WE DIDNT HAVE WATER FOR TWO ENTIRE DAYS.. THEY PROMISE REFUDS THEY DONT DELIVER.. THE FOOD IS ABSOLUTELY TERRIBLE.. THEY CLOSE THE POOL AT 7PM.. MY SHOES WERE STOLEN AT THE POOL.. WEIRD SMELL THROUGHOUT THE ENTIRE HOTEL.. THEY FAST TALKED ME WHILE CHECKING OUT AND DOUBLE CHARGED ME FOR MINI BAR IN ROOM.. TRUST ME.. ITS NOT "ALL -INCLUSIVE ".. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE.. TRUST ME! IVE BEEN TO CANCUN MANY TIMES AND THIS BY FAR IS THE WORST PLACE IVE STAYED AT.. I COULD KEEP GOING BUT I DONT HAVE ANYMORE TIME TO INVEST IN THIS S\*IT HOLE ##### PHILL ### 6/10 Okay #### American Aug 7, 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Beautiful view of ocean. The main areas have NO air flow so you walk from hot area to hot area... Indoors! ##### American ### 8/10 Good #### Verified traveller Aug 6, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was an amazing experience at this resort. Best resort I've been to. The staff were beyond amazing and so was the facility. Overall I had a wonderful time I MeCancun ##### Verified traveller ### 8/10 Good #### Pam , washington Aug 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Construction but great stay. Clean throughout. Helpful, attentive staff. Every request met. I didn't like that i was not able to get food to take to the room after a day long excursion. I had to pay for room service ##### Pam ### 8/10 Good #### Cecilia , Orlando FL Aug 1, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not the same as years before This was our second time at ME . Beside the fact that the resort needs to be remodeled and I know it will , I hope they put an effort to go back to the great food the used to have years ago when we were there for the first time , the food was not as good ,the water grill experience was really dissapointing, meat was so bad, dry and tough. No salad bar, etc. definetely a poor menu. Also, we stayed four nights and were disturbed by young intoxicated people screaming and running most hours of the night. Security was not available to help. Hope the new and improved Melia Cancun is better than our experience this past trip. ##### Cecilia ### 4/10 Poor #### Dayli, Miami, FL Aug 1, 2016 Liked: Cleanliness, staff & service, room comfort #### Read! Honest review! This hotel is really modern, the decorations are beautiful and they stay is comfortable, the staff is very nice and helpful. It has 4 restaurants, Silk being my favorite (japanese/sushi). However, this hotel is known to be a "party" hotel, all you're going to hear is house music ALL the time. There is only parties on the weekend and the weekdays are very boring. There's no shows/entertainment at night, no casino, nothing nothing nothingggggg but bars and a very empty night club. It was very disappointing and definitely not what I'm used to when I've visited Cancun previously. Also, they have a lot of extra charges so this should definitely not be an all inclusive hotel. Very small hotel. Honestly, go elsewhere! ##### Dayli ### 10/10 Excellent #### Verified traveller Aug 1, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tolles Hotel, Angenehmes Personal ##### Verified traveller ### 10/10 Excellent #### A traveler, New York Jul 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel, Great Beach I arrived at the hotel last week with my boyfriend. The hotel is absolutely gorgeous, modern and chic. The beach area is amazing! The hotel was at max capacity when we were there so you had to wake up early to grab a Bali bed, but there were plenty and we had one everyday. You also need to make reservations the day before, and again I recommend doing that first thing. As long as your proactive and aren't sleeping in till noon you will have no issues. We absolutely loved the food. If anyone says it's bad, don't believe them. The breakfast buffet had two Omelette stations, fresh waffles/pancakes/crepes, and a smoothie/fresh juice station (In the back) in addition to other fresh buffet staples. The lunch options are the Water Grill or Beach House. We liked Water Grill better, it was more of a sit down lunch. The pasta was great, and even as an Italian-American New Yorker I was pleased! Desserts were also fantastic, try the chocolate burrito or mango sorbet. For dinner, be sure to make a "regular" reservation at Silk AND a Hibachi reservation (they call it Teppanyaki). We actually overheard a guest say the food "sucked" and couldn't wait for "normal food" and named a cheap fast food chain. So maybe if you prefer junk to good fresh food you'll have an issue, but everyone else should be fine. Hotel was quieter at the start of the week (couples, low-key groups). Had a bit of "the drunk train home from Penn" feel by Friday. Also, we were woken up a few times by drunk guests. ##### A traveler ### 10/10 Excellent #### mauro, Trento Jul 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Servizio ottimo, ottima posizione e personale gentilissimo e disponibile. ##### mauro ### 10/10 Excellent #### Verified traveller Jul 28, 2016 Liked: Cleanliness, staff & service, room comfort 古いホテルなので若干、部屋の設備や防音にガタはきているものの、 おおむね満足。 ただし、金曜日と土曜日の夜は相当うるさいので、静かにリラックスしたい人には不向き ##### Verified traveller ### 8/10 Good #### Verified traveller Jul 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good place. Food was good. Only thing is that wifi was bit slow. Other than that excellent place ##### Verified traveller ### 10/10 Excellent #### Rintaro Jul 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 素晴らしい 最高の景色でした。若い人が多いイメージです。 ##### Rintaro ### 2/10 Terrible #### Verified traveller Jul 26, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would not recommend to anyone The worst experience that we ever had for me my family and friends.First of all food wasn't good there was not Variety service horrible entertainment not good the worst experience over all people do not go to this hotel ##### Verified traveller ### 10/10 Excellent #### Verified traveller Jul 25, 2016 Liked: Cleanliness, staff & service #### Loved everything about this hotel its staff. Hotel had an issue with the air condition in loddy but everything else was great. Going back in February. It was wonderful. ##### Verified traveller ### 4/10 Poor #### Verified traveller Jul 25, 2016 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Nice hotel but... Overall nice hotel but food is not good at all the only restaurant that is decent is silk which is a peruvian Japanese fusion, and the breakfast is ok. And I dont know why but if you have a special request like if you want to add or remove something to your dish they'll tell you they can't do it. Also the drinks are very light and watered down. Another thing which doesnt have anything to do with the hotel, is if you are booking through expedia do not purchase the shuttle service it is over priced and its only good for one way and thats the day of your arrival we booked our trip back with the expedia rep at the hotel , but when we called to double check the time we were getting picked up they said nothing was booked so we had to end up paying a cab which was actually less than the shuttle so dont waste your time or money on it ##### Verified traveller ### 10/10 Excellent #### Verified traveller Jul 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Our stay was amazing!! Best hotel I've been in Cancun. Staff was always helpful, the food was delicious, and I loved the decor. ##### Verified traveller ### 8/10 Good #### Verified traveller Jul 24, 2016 Liked: Cleanliness, staff & service, room comfort #### The type of hotel , I would go to again !! The hotel was full of very friendly staff & it's decorated so beautifully !! I loved the ocean/beach view ! I can only say, the room needed some fixtures (bathroom). However, it was a very fun time, just make sure to have bacon every morning at the buffet !! (Not sometimes) ##### Verified traveller ### 6/10 Okay #### Oskar, Dallas, TX Jul 20, 2016 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### It's ok but I expected more based on the price This is my 2nd trip to Cancun and I can honestly say I wasn't as impressed with my stay at ME as I was at my previous resort. It is definitely more of an adult hotel than a family hotel, which is one of the main reasons we booked here. However, one of the things I hated the most was that the hallways echoed loudly, so you could hear obnoxious drunk guests screaming and stumbling at all hours of the night (but I don't completely blame it on the hotel). The food buffet options are limited, which was extremely disappointing :( You'd think that room service would be better, but it wasn't and yes, you do have to pay for it. The complimentary snacks were also disappointing, plain Lay's chips, peanuts, oreos, cokes and beer. The wifi is also slow, as it is in MOST OTHER HOTELS (so don't be surprised if it is wherever you book). Though I'm sure this rarely happens, the hotel didn't have running water for almost a day. They said there was an issue with the government piping to the hotel, so they couldn't do anything about it. Guests were furious and screaming at the staff about the issue throughout the day. Though it wasn't the staff's fault, we also felt frustrated because we paid so much money only to be told that they best they could do was give us more water bottles and that if we wanted to shower, we had to sign up to shower in the spa shower, which could take hours, so we just waited until the water came back on later that evening. ##### Oskar ### 8/10 Good #### Carlos, Orlando, Fl Jul 20, 2016 Liked: Cleanliness, staff & service, room comfort #### Hotel was well located in the middle of the Cancun Me Cancun hotel was well located in the middle of the hotel zone in Cancun. The beach location was in the most wanted area with large straight beach line and very cleaned area. The hotel was obviously a little old in comparison to other like the Pyramid. They where making touch up repair and cleaning to make it more appealing. I give that a plus. I stay in the suite. compare to other I will say its more like a upgraded room than a suite I am used to. The restaurant was a many issue. Only 3 their and you had to make reservation just to it. I had the ME PLUS package, so I figure I didn't have to, I was wrong. The drink will be the most cheapest they can give you, LOCAL, but if you want premium, like a Johnny Walker Red, with out the PLUS, you had to pay. The pool area was also like this, best place next to the beach and a wonderful view. Personally I will give this hotel a 3 stars. I must say the customer service is incredible and firendly. ##### Carlos ### 4/10 Poor #### Verified traveller Jul 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel getting ready to CLOSE for renovations Let me start by saying I travel to Cancun several times a year and have been for the last 35 years and have stayed at various top rated resort such as Live Aqua, Secrets the Vine, Club Med, Westin, Sun Palace, Beach Palace, Moon Palace, Fiesta Americana Condesa to name a few. I am also a Priority Melia Rewards member but received no special treatment for my membership. If I had known they were getting ready to close for renovations 2 weeks after our departure, I would have selected another property as the staff was scarce due to finding other jobs and therefore service was not up to par. There is barely any air conditioning in any of the public areas as well as the spa. I had a 80 minute massage and sweat so bad that it took away from the service. We lost all the water to rooms and it was out for one entire day and they expected the entire hotel to use the 2 showers in the spa area. I waited over 30 minutes to take a shower only to be told there were still 6 people in front of me. Needless to say, I went to the front desk to file a complaint and got nowhere. I also burned my arm badly on a serving platter and again waited for about 15 minutes for security to give me burn cream to which they never showed up. They then said for me to use the aloe in the room & they would waive the surcharge but when I got to my room there was no ALOE to be found. I filed a complaint with the manager Edwardo and they are supposed to refund me 1 night hotel stay but still haven't seen the credit. ##### Verified traveller