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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Deluxe Ocean Front. - All Inclusive | |||||||||||||||||||||||||||
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| Deluxe Ocean Front View with Terrace - All Inclusive | |||||||||||||||||||||||||||
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| Aqua Club Ocean Front - All Inclusive | |||||||||||||||||||||||||||
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| Deluxe Ocean View - All Inclusive | |||||||||||||||||||||||||||
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| Tierra Suite King - All Inclusive | |||||||||||||||||||||||||||
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| Viento Suite King - All Inclusive | |||||||||||||||||||||||||||
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| Aqua Suite King - All Inclusive | |||||||||||||||||||||||||||
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| Deluxe Garden View - All Inclusive | |||||||||||||||||||||||||||
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Property Amenities
Across the street from La Isla's shops, Live Aqua Limitless All Inclusive is also 2 miles from the Cancun Convention Center.
Vacationing guests enter through an elevated portico, where there is a commanding view of the hotel's grounds, vast garden and pool deck; white sands, and turquoise sea. All Live Aqua Limitless All Inclusive visitors are greeted with chilled hand towels and a cool beverage. Lounge music and waterfalls add to the subdued and stylish atmosphere; a massive torch glows on the pool deck, come evening.
The resort offers 8 swimming pools, 3 restaurants, private beachfront cabanas, outdoor massage huts, a health club, 24-hour business center, and meeting facilities.
The on-site spa offers therapies such as chocolate body wraps and avocado-and-lime skin treatments. In addition to body and facial treatment services, the Spa Aqua can schedule massages, manicures and pedicures, and beauty treatments.
Beach furnishings include lounge chairs and cabanas. On the pool deck, a valet is at the ready with magazines, chilled towels, snacks, and drinks. At night, the pool bar is transformed into a beach-side lounge with glowing lights and cabana seating. In-room therapies include massages and hydrotherapy sessions.
Valet parking is complimentary. The Live Aqua Limitless All Inclusive is a smoke-free property.
Room Amenities
Rooms
Live Aqua Limitless All Inclusive offers 371 guestrooms; many have private balconies. Beds are dressed with Egyptian-cotton sheets. Marble bathrooms have separate showers and tubs. Other amenities include flat-screen TVs, CD/MP3 and DVD players, and complimentary wireless and wired high-speed Internet access. Mexican candies, meditation bells, and mini Zen gardens are provided as part of turndown service. Aromatherapy kits are available upon request.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities. Please note items that are not included; these require a surcharge.
Food and beverages
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
MB - Located on Level P of the hotel. Open-kitchen design. Serves Argentinean-inspired dishes. Open 6 PM – 11 PM.
Siete - Whimsical-style buffet restaurant overlooking pool and gardens; industrial-chic decor; colorful pop portraits of Mexican personalities. Acclaimed chef. Dinner features Mexican dishes that combine contemporary flair and traditional Mexican cooking. Open for breakfast, lunch, and dinner.
Azur - Beachfront restaurant; neo-Mediterranean decor. Ocean view. Terrace seating; palapa roof. Italian seafood and pasta dishes prepared. Acclaimed chef from Milan. Open for lunch and dinner.
Coffee Corner - Located on level P of the hotel. Offers cappuccinos, lattes, coffee, and herbal teas.
Recreation
Live Aqua Limitless All Inclusive offers white-sand beachfront in addition to a fitness center with more than 30 LifeFitness and ProStep workout stations; free weights, and an exercise floor. Aerobics, spinning, Tai Chi, Tae Kwondo and yoga classes are offered as well. There are 2 lighted tennis courts, 8 swimming pools, and a large outdoor spa tub.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Spa Aqua features 12 indoor and 14 outdoor treatments rooms, and offers steam baths, spa tubs, saunas, a temazcal, and a cold-water plunge pool. Guests can receive treatments in the spa, on the beach, poolside, or in the privacy of their guestrooms.
Promotions
$400 USD Resort Credit Promotion
Book a minimum 4-night stay now through May 31, 2012 for travel May 2 - December 20, 2012 and receive a $400 resort credit per room, per stay, to be used as follows:
500 Miles per Night Promotion
Book a stay in any room or rate category March 21 - December 31, 2012, for travel within the same period, and receive the following:
Showing 1 - 10 results (of 680) · See more Live Aqua All Inclusive Adults Only reviews
out of 680 reviews
“Wish we could have stayed longer!”
Beautiful property and fantastic service!
“Would go back!!”
Hotel, pools, & grounds are beautiful. We had an oceanview room w/terrace & it was wonderful. The bathroom, bed, and living area was very comfortable, we enjoyed it immensely. The breakfast buffet at Siete was excellent every morning!! Lunch at Azur was our favorite, the grilled shrimp were unbelievable!! Dinner at MB was simply outstanding!! I only have two compaints. One is that the pool service is very slow to non-existant. My wife and I have stayed at all inclusive resorts in Mexico before and usually the staff is always asking you if you want something. Here I had to wave them down, and ultimately go get the drinks myself. I tipped them in US dollars every time hoping to recieve more attention, but it did not work. My only other compaint is that we could only have dinner one night at MB. I checked with the concierge right after we checked in on Sunday afternoon and was told the earliest was Tuesday at 10:00 p.m.!! Which is way to late for us. I finally was able to get a reservation for Wednesday at 8:00. All in all we would go back because everything else was great. The service we recieved everywhere else except the pool area was more than adequate and the staff went out of there way to accomodate us, even with a hospitality room for our late flight the day we left. I believe that they could easily fix the pool service, and if they could somehow accomodate more guests at MB this place would be close to perfect.
“LOVE IT!!”
Live Aqua was one of the best service hotels that i've been to in a while. For one, the service was impeccable! They definitely cater to your every need and want and have thought about all the small details to a T! The hotel is extremely relaxing with their aromatherapy throughout the hotel. THey also give you your own aromatherapy oils to burn in your room. The food was good. We didn't love it, but it did the job and filled our bellies. The service and the hotel itself definitely bypassed the fact that the food wasn't 5 stars (in our opinion). THe pools were great. All 8 pools had a different temperature so you can choose which one you wanted to be in.
“An oasis of relaxation”
Live Aqua exceeded all of our expectations. The atmosphere is wonderfully relaxed, very spa-like. The staff was incredibly attentive. The food, even the buffets, were delicious. The coffee bar with full coffee and pastry array was our favorite. We are looking forward to making an annual trip!
“Fantanstic hotel with great service”
My wife and I stayed at the Aqua Hotel for 5 nights. This was our second year at the hotel. The Aqua exceeded out expectations for the second year in a row. The staff is attentive and waits on you hand and foot during your vaction. If there is anything you need all you need to do is ask and you will receive it. The food at the Aqua restaurants especially the "MB" restaurant was the best food we ate. We decided to try the "MB" this year and it was amazing and highly reccomended. We did have a issue with our air conditioning during our second night. After respectfully speaking with the front desk staff they moved us up to the club level and were treated to a complimentary breakfast each day along with hor dourves and drinks each evening. This was a great benefit and we certainly appreciated the attentiveness of the staff to allow for the inconvienance we had. There is a large shopping mall across the street that meets the needs of anything a person is looking for. There are also a number of places to eat/drink if your looking to leave the hotel. I look forward to our next trip to the Aqua Hotel and wish to thank all the staff at the Aqua for all they do to make our vacation relaxing and accomodating.
“Very Nice”
This hotel is all that was advertised, great rooms, great view, great service. The employees were extremely friendly and a lot of fun to talk and laugh with. Our only minor issue and we read about this before we choose to stay there was the food selection. Breakfast was outstanding every day, lunch was great by the pool, dinner was very good but there is very limited choices for places to go and limited menus. When we do a vacation like this we prefer to have a larger menu to choose from and do not like a buffett for dinner, breakfast and lunch if we choose is fine. With all that being said I would stay at this resort again simply for the service and people.
“FANTASTIC HOTEL !!!”
Hotel was not the cheapest...but definitely a NICE hotel. Staff was fantastic. Food was very good also.
“come home rejuvinated”
this was the most relaxing restful experience we've ever had. from the check in to check out and everything in between, things go with ease and no hassle. the fact that the employees are there to do nothing more than make your stay as enjoyable as possible. you will be relaxed and enjoy every moment at this "zen" filled resort.
“So much Sun !!”
Loved it. Went with our kids and it was sunny every day. The hotel is beautiful. The staff was fantastic. After the first day everyone called us by name-everyone! Having the La Isla Mall across the street was great as well. Nice to go over there after dinner and knock around.
“Loved the Live Aqua!”
I've been to Cancun several times and had seen the Live Aqua. Read the reviews and gave it a try; LOVED it! We booked the 5th floor Aqua suite and upgraded ($$) to a 2 room suite on the 9th floor. The room was great; 2 balconies, separate sleeping areas; one room had a very comfortable king, the other a comfortable sleep sofa. I found everything the hotel boasts about to be true. The 5th floor lounge was great; Pablo and Alfonso were fabulous! Omar at check-in; a real sweet heart! The up grade room was not ready so they put us on the 5th floor until it was; David..great! Paco and Ever at the pool..took awesome care of us. The food was ok.. a little better then most all inclusives.. Excellent wine selection in MB. Room service was fast, friendly and delicious! The Spa? Heaven. We had a $200 credit with our upgrade; Patty was phenomenal! we had a cabana as well everyday; they were CLEAN and the covers were changed daily, not like the typical beds you see. They came with a 20min foot massage daily which we split. Overall a wonderful, quiet relaxing stay on a beautiful beach and I am already planning to go back in November!
TripAdvisor Traveller Rating:
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Showing 1 - 10 results (of 680) · See more Live Aqua All Inclusive Adults Only reviews
The preferred airport for Live Aqua All Inclusive Adults Only is Cancun, Quintana Roo (CUN-Cancun Intl.) - 13.7 km / 8.5 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
