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Wyndham Garden Cancun Downtown
4.0 star property

Upscale hotel, walk to Plaza Las Americas

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Wyndham Garden Cancun Downtown

Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Terrace/patio
Front of property
Junior Suite, 1 King Bed, Non Smoking
Terrace/patio

Overview of Wyndham Garden Cancun Downtown

VIP Access
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Popular LocationPlaza Las Americas7 min walk
  • Popular LocationPlaza 2819 min walk
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Pool
Breakfast included
Pet-friendly
Parking included
8.6 out of 10, Excellent, (1937)
The price is CA $156
per night
CA $201 total
includes taxes & fees
May 7 - May 8
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About the area

Cancun

Located near a boardwalk/promenade, Wyndham Garden Cancun Downtown is in Downtown Cancun, a neighborhood in Cancun with good shopping. Plaza 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Ventura Park Cancun and Extreme Adventure are also worth visiting. Snorkeling and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Plaza Las Americas - 7 min walk
  • Dubai Palace Casino - 14 min walk
  • Las Palapas Park - 14 min walk
  • Plaza 28 - 19 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • La Casa de los Abuelos - 8 min walk
  • Los Tarascos - 1 min walk
  • Vips - 6 min walk
  • Mr. Pampas Cancún - 8 min walk
  • La Playita Seafood & Mojitos Bar - 6 min walk

About this property

Wyndham Garden Cancun Downtown

Upscale hotel located in Downtown Cancun
Wyndham Garden Cancun Downtown is located close to Plaza Las Americas and Plaza 28, and provides a terrace, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Restaurant and Lounge Bar, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, an elevator, and multilingual staff
  • Guest reviews speak well of the dining options, breakfast, and helpful staff
Room features
All 136 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Microwaves, free infant beds, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Pool access available from 8:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

Does Wyndham Garden Cancun Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:30 PM.

How much does it cost to stay at Wyndham Garden Cancun Downtown?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on Apr 27, 2024 start from CA $124.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Garden Cancun Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Cancun Downtown?

Self parking is free at this property.

What time is check-in at Wyndham Garden Cancun Downtown?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Garden Cancun Downtown?

Check-out is at noon.

Where is Wyndham Garden Cancun Downtown located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Plaza Las Americas and Plaza 28. Ultramar Ferry Puerto Juárez is 3 mi (4.8 km) away.

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a month here recently and the staff was SUPERB!! I am a recent amputee & this was my first solo trip and although I have stayed in Cancun many times before this was a first at a hotel downtown. The pool was very accessible, the restaurant had some great specials (just wish there were more traditional Mexican options) but they were very accommodating. I had a regular room and was able to move about comfortably. The housekeeper on my floor (2nd) was terrific. Room was always freshened and I appreciated the towel characters (yes I tipped her). The area around has good restaurant options, Walmart, Plaza Americas & Chedauri are all within walking distance. You are approx a 10 min Uber ride to the beach. My only 2 complaints I have was there is no microwave in the room (even though the website says there is) but you do get a small fridge and the air conditioning did not work for my last 10 days. You also are provided bottled water daily with your housekeeping. In addition I met some awesome guests from various parts around the world (a few will be life long) so that’s an added bonus. Thank you Guadalupe, Mario, Diego, Gilberto, Ricardo and all of you made my trip very memorable.
Stayed 19 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 1 night in Mar 2024

6/10 Okay

Victor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing staff but facilities are dated and room was noisy. Our room looked like recently renovated but AC was through a noisy portable unit. For a brand name hotel we were expecting a more standardized facilities.
Stayed 1 night in Mar 2024

10/10 Excellent

Chandan

Stayed 1 night in Mar 2024

2/10 Terrible

Saisuma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed there for 2 nights and felt very inconvenient. When we informed the reception, a person came after so long checked something (didn’t solve the issue), said he would come back in 5 min but never came back. It was very hot and couldn’t sleep the entire night. We were shifted to another room the next day because of that but it was really disappointing.

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Feb 2024

6/10 Okay

Richard

Liked: Cleanliness
This is a definitely not a 4-star hotel, 3-star at best. The room was adequate but noisy, I could hear the room talking next door so very thin walls.
Stayed 2 nights in Feb 2024

6/10 Okay

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at the front desk was just okay, not very friendly. The guys at concierge were very friendly and helpful (motivated by tips obviously, lol). We reserved a king size bed and was assured by receptionist at check in thats what we were getting, but when we got in the room, we had dbl queens. Shower was dirty with calcium and water spots built up, and no hot water, just luke warm for both nights we stayed. We dined in the hotel restaurant our first night and although we were the 2nd guests to arrive, no one would take our order even though there were 3 waiters standing around looking at us. After about 15 minutes, they finally took our order, but did not serve our drinks or the chips and salsa for another 15 minutes until we asked if we could at least get the cokes we ordered, as well as our margaritas. Never did get chips and salsa, and meanwhile 4 other tables who came in well after us were served drinks and chips promptly within a few minutes of arriving. After finally complaining, the waiter apologized, saying it was his fault, and he messed up, even though he kept looking at us and walking past us numerous times to help other tables. It took almost a full hour to get a couple of tacos with no drink refills. This was not the Marriott we expected and we will definitely steer people away from this location!!
Stayed 2 nights in Feb 2024

6/10 Okay

Pooyan, Shrader St.

Liked: Cleanliness
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0