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Now Emerald Cancun
3.5 star property

Elegant adults-only property on the beach

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your current months are May, 2024 and June, 2024.
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June 2024

Now Emerald Cancun

Photo gallery for Now Emerald Cancun

9 bars/lounges, poolside bar
3 outdoor pools
Junior Suite
12 restaurants, Italian cuisine
Massage

Overview of Now Emerald Cancun

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Blvd. Kukulcan km 19.5 mz 55 lt 60, ZH., Cancun MX, 9 si, Cancun, ROO, 77500
  • Popular LocationIberostar Cancun Golf Course12 min walk
  • Popular LocationEl Rey Ruins18 min walk
  • Popular LocationDelfines Beach3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)11 min drive
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Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Private pool
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Shower/tub combination
  • 371 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Twin Bed

About the area

Cancun

Located on the beach, Now Emerald Cancun is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 12 min walk
  • El Rey Ruins - 18 min walk
  • Delfines Beach - 3 min drive
  • Ventura Park Cancun - 5 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Arena Sports Bar - 9 min walk
  • Km 19.5 - 1 min walk
  • Restaurant las Fuentes - 15 min walk
  • Sun Palace - 11 min walk
  • Zai - 18 min walk

About this property

Now Emerald Cancun

Luxury all-inclusive property near La Isla Shopping Mall
Close to El Rey Ruins, Now Emerald Cancun provides a free breakfast buffet, a golf course, and a nightclub. This property offers a romantic atmosphere with amenities such as a beachfront location, a terrace, and 9 bars. Indulge in a massage at Sensoria, the onsite spa. Be sure to enjoy Italian cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the gym; other things to do include volleyball. In-room WiFi (surcharge) is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools
  • Bike rentals, a 24-hour front desk, and coffee/tea in the lobby
  • A porter/bellhop, concierge services, and tour/ticket assistance
Room features
All 387 rooms feature comforts such as private pools and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Balconies or patios, ceiling fans, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: WiFi (USD 25 per 24-hour period)
  • Available in some public areas: WiFi (USD 25 per 24-hour period)

Food and drink

  • Free buffet breakfast available daily
  • 12 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Sur
  • Coba Market Place
  • Makitaco
  • Moonlight
  • Muerdeme Mucho

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • Private pool
  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 25.00 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 21 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Grand Oasis Sens Lifestyle Adults All Inclusive Hotel Cancun
Grand Oasis Sens Lifestyle Adults All Inclusive Hotel
Grand Oasis Sens Lifestyle Adults All Inclusive
Now Emerald Cancun Cancun
Now Emerald Cancun All-inclusive property
Now Emerald Cancun All-inclusive property Cancun

Frequently asked questions

Does Now Emerald Cancun have a pool?

Yes, this property has 3 outdoor pools.

Is Now Emerald Cancun pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Now Emerald Cancun?

Check-in begins at 3 PM.

What time is check-out at Now Emerald Cancun?

Check-out is at noon.

Are there all-inclusive benefits at Now Emerald Cancun?

Yes, the property is all-inclusive.

Where is Now Emerald Cancun located?

Nestled on the beach, this Zona Hotelera property is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. El Rey Ruins and Delfines Beach are also within 1 mi (2 km).

Now Emerald Cancun Reviews

Reviews

6.8
Rating 10 - Excellent. 27 out of 95 reviews" "
Rating 8 - Good. 21 out of 95 reviews" "
Rating 6 - Okay. 22 out of 95 reviews" "
Rating 4 - Poor. 14 out of 95 reviews" "
Rating 2 - Terrible. 11 out of 95 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had a very nice view of the ocean and lobby area. When our rooms ac sprung a leak the staff quickly relocated us to another room. The staff was very friendly and willing to make our stay very relaxing.

8/10 Good

Joe, Iowa

Liked: Cleanliness, staff & service, room comfort
Lots of relaxation!
Food options are too limited. Lunch choices are terrible --- one place to grab a quick lunch. Breakfast was very good at the buffet.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would not return
My friend and I decided to book a all inclusive hotel for one night on new years eve. If you like waiting in lines, then this is the right place for you. It took 5 hours for our room to be ready and over an hour to wait to check in. Another two hour wait if you want dinner reservations. We tried to go for sushi for lunch, but told it was only for dinner service reservations, then saw them serving people for lunch. All we ate there were some mediocre tacos for lunch because of all the lines and waiting. I've been in Mexico over a month and this is the only time I've gotten the runs. Not managed well at all amongst other things that happened. I would not return here, huge waste of money. On a positive note, the room was gorgeous, most of the staff were nice, and the beach is beautiful.

4/10 Poor

Thomas

Disliked: Staff & service
Sucked
This place needs some work. Not that great at all.

4/10 Poor

Janelle, Oregon

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated hotel that tries to appear sexy.
Upgrading my room to have VIP status was worth it and I recommend it if you stay at this hotel. However, hotel advertising makes this seem like a "sexy" place to be when it is really the ideal vacation for the typical 20-year old spring breaker. This is not the hotel for the more discerning traveler (i.e. the ants that were all over my in-room coffee set-up, the leaking toilet, and my iron that disappeared from my room day one and never reappeared, the bird poop on my balcony that was never cleaned during my week-long stay). With that said, the restaurants were amazing and the hotel's redeeming quality. Word of warning - making a reservation for said restaurants is a 20-minute wait in line in the hotel lobby and you can only make one reservation per day with many restaurants being full day-of. With my VIP status, I was invited on behalf of the hotel's "expedia" representative to tour the other Oasis hotel down the street that I had access to. Once there, I was tricked into listening to a sales gig for an expensive travel service. Total scam. I'll be complaining to Expedia. In all, I don't think this hotel experience is worth the price to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chet , Milan Mi.

Liked: Cleanliness, staff & service, room comfort
Great Hotel ....Amazing views !!!
This was my first trip to Grand Oasis Sens ....we normally go to Temptations but they are closed for renovations .....the beach was amazing the view from the pool was amazing ...we met many friendly staff members who were very helpful ....we met some great people and had a wonderful time ....their are areas of the hotel that need some upgrading ...the hallways to the rooms are in a bad state of repair ...but we dont spend our time in the hallways and everything else was stellar ..big thanks to Gustavo and Sarah69 at the pool ...Gabriela and the other bartenders and Fidel at the baggage station

6/10 Okay

C, US

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Delapidated hotel trying to save face
Incredible views & pleasant service but ants were everywhere, even in our closet and roaming our room's corners. This grand old dame of a resort has much to offer & plenty of fun; however the facilities need much repair and maintenance. Nice people but many safety hazards like narrow walkways, unmarked foot hazards, and little safety signage (slippery floors abound).

10/10 Excellent

Alexandre, US

Liked: Cleanliness, staff & service, room comfort
Very good choice
After looking at all the bad reviews we almost choose a different resort but we are glad we didn't ....the location is unbelievable. ...got a room with the ocean view and a nice balcony. ...paradise . The place does need a few updates but it's a very good value for the money....will def go back. Staff and vip check in was great. Thank you guys.

10/10 Excellent

scott, houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort