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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Deluxe Room - Sleeps 4 adults | |||||||||||||||||||||||||
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| Deluxe Ocean View - Kids Eat/Stay Free | |||||||||||||||||||||||||
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| Romance Ocean View Room - AI | |||||||||||||||||||||||||
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| Deluxe OceanFront- Jetted Tub - AI | |||||||||||||||||||||||||
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| Panoramic Double ocean view room - AI | |||||||||||||||||||||||||
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| Deluxe Lagoon sunset view-jetted tub - AI | |||||||||||||||||||||||||
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Property Amenities
The majority of amenities, activities, and gratuities at the Solaris are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This all-inclusive resort offers a range of facilities and a full slate of activities daily. Guests have access to 2 swimming pools, a spa tub, a steam room, a 22.5-meter (74-foot) stretch of private sandy beach, and a fitness center. The onsite spa offers massage and treatment rooms, body scrubs and wraps, facial treatments, aromatherapy treatments, manicures and pedicures, and beauty services. The hotel also has a marina, where nonmotorized water sports, a tennis court, and a volleyball court are available.
Other amenities include self parking, concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). A roundtrip airport shuttle is available with advanced notice for a surcharge. Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). 3 restaurants, 2 snack bars, and 2 bars are on site. Room service is available 24 hours a day.
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
GR Solaris Cancun & Spa offers air-conditioned guestrooms in a seven-story building. Rooms have Mexican decor with a modern touch, featuring ceramic-tile floors and dark-wood furniture. Windows have blackout drapes/curtains. Bathrooms have showers only and include makeup/shaving mirrors.
Wireless Internet access is available (surcharge). This property offers 194 nonsmoking rooms; these rooms are subject to availability upon arrival and previous requests.
Hospitality/courtesy rooms with separated showers, lockers and bath amenities available at no extra cost for guests with early arrivals and/or late departures from the Resort.
This Resort features in-room childcare for a surcharge. Connecting and/or adjoining rooms, accommodations with an extra murphy bed and/or complimentary cribs, and rollaway beds under request & based on availability.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
The majority of meals and beverages, plus all taxes and tips at the following restaurants, snack spots, and bars are included in the room rate for this resort. Scroll up to the All-Inclusive Details section for more information.
Marco Polo - Air-conditioned with high ceilings and elegant linen tables. It features different cuisines a week including: Fine Mexican, Mediterranean, Oriental, Italian, Spanish, International and French. Dinner only. Reservations required. Dress code: no shorts, beach sandals, T-shirts.
Dinner Show - At Tehuacán ballroom , have a delicius dinner buffet (Mexican, Caribbean and the Gala) while enjoying a show at the same time. Three times a week.
Café Solaris - Located in the pool area, this air-conditioned café features breakfast buffets daily with International dishes. Dinner buffets several nights per week highlight international cuisine. Reservations not required. Dress code: no shorts, t-shirts, beach sandals.
Rosmarinos - Under a large palapa, this oceanfront restaurant affords a wide water view. International lunch buffet. À la carte dinner nightly. Reservations not required. Dress code: no shorts, t-shirts, beach sandals.
Sample menu for Marco Polo
Appetizers:
Main courses:
Deli - Located in the main pool area. Air-conditioned. Serves subway sandwiches, cheeses, cold cuts. Open late afternoon to late night.
The Snack - Under a palapa in the pool area. Serves burgers, nachos, pizza, French fries. Open late morning to late afternoon.
Lobby Bar - Cushioned sofas and small tables for enjoying a variety of drinks and live music nightly.
Pool Bar - Swim-up bar serving alcoholic and non-alcoholic beverages; no food. Open from mid-morning to late afternoon.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A full slate of activities at this resort includes a range of water and land sports as well as pool games, swimming contests, the Miss and Mr. Solaris contest, Perfect Couples contest, fashion shows, and bingo. Plus, there are lessons in Spanish and Latin dance as well as aerobic and other exercise sessions. Younger guests stay busy with their own Kids' Club which offers supervised activities such as beach and pool games, face painting, and drawing. Use of pedal boats, kayaks, and windsurfers at the resort's marina on Nichupté Lagoon, the large, placid body of water lying between Cancún Island and the mainland, is complimentary.
Hotel staff can arrange other activities such as scuba diving certification courses and scuba trips, parasailing, fishing, and waterskiing. Golfers can enjoy two nearby courses. Pok-Ta-Pok, 8 miles (13.5 km) away and designed by Robert Trent Jones, runs along the Hotel Zone, between Blvd Kukulcan and the Nichupte Lagoon. Hilton Cancún Golf Club is 2 miles (3.5 km) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Promotions
Clothing Donation Program
Guests can bring a clean item of clothing in good condition to the front desk during their stay and the hotel will deliver the clothing to local families in need.
Lobster or Surf & Turf Dinner
Book a minimum 6-night stay in a Lobster or Surf & Turf Dinner" Deluxe Ocean View Room rate category now – June 30, 2012 for travel April 7 - August 13, 2012, and receive a free Lobster or Surf and Turf Dinner per adult, per stay.
Minimum 6-night stay required, in a Lobster or Surf & Turf Dinner" Deluxe Ocean View Room rate category. Offer is for 1 dinner per adult, per stay at any of the specialty restaurants at the property. Not valid for children. Guests will receive a coupon upon check-in to redeem at the restaurant. Promotion is not transferable and has no cash value. Other restrictions may apply.
USD 90 Resort Coupon Promotion
Book a minimum 5-night stay in a "$90 Resort Credit" rate category now – June 30, 2012 for travel April 7 - August 13, 2012, and receive USD 90 in resort coupons at check-in, applied as follows:
Minimum 5-night stay required. Valid for "$90 Resort Credit" Romance Ocean View Room, Deluxe Oceanfront Jetted Tub, or the Panoramic Double Ocean View room rate categories in air + hotel package and hotel-only bookings. Guests must mention promotion before using any hotel service. One set of resort coupons per room, per stay. May not be combined with Free Upgrade to Ocean View promotion, other current resort credit specials, or Lobster or Surf & Turf Dinner rate-plan specials. Coupon cannot be redeemed for cash. Gratuities and other service charges are not included. Offer subject to availability at time of booking. Not available for group reservations. Offer cannot be combined with other promotions unless specified. Spa products are not included. Valid for new reservations only. Other restrictions may apply.
Easter Celebration
Guests staying at the resort 5 - 8 April 2012 can enjoy the following complimentary festivities during their stay:
Valid for all guests staying 5-8 April 2012 for all rooms and rate categories. Events included in room rate. Details at check-in.
Showing 1 - 10 results (of 2,204) · See more GR Solaris Cancun & Spa - All Inclusive reviews
out of 2,204 reviews
“Better than I expected”
like many reviews, be aware of likelyhood of some items may be stolen. So, i did not leave any valuables at a room. however, some one managed to steal my camera from my bag either at the beach or by the pool. i was careless for few minutes since there were many people around. the safe in the room was acceptable. it requires you to put a code on it for the first time. so, a maid can not open it with her room keys; but still do not take chance leaving large amount of money there. although to my surprise, the maid did not take her tip on my second day since i just left it by the nightstand and didn't use an envelope provided by the hotel. overall, it was worth the money. room wall was thin but i guess it depends on who stays around your room; it could get really noisy.
“Had a great time!”
My wife and I went on vacation to the GR Solaris and had a fantastic time. The room was good and the deck was huge with great views of the pool area and ocean. Food was pretty good. Always something to eat and to try. The staff was friendly.
“relaxing and restful”
spent much time at the adult pool because there were many children at the other pools. the water was warm and the drinks were cold. it was very windy while there. don't know if this is normal or if we were just unlucky. the rooms were nice. we asked for a king bed, but got 2 doubles. they did offer to move us the next morning but it was too much trouble to unpack and repack, but the room we got was just fine. Food was adequate, not exceptional, but we were never starved. shows were the best.
“Best Value Ever”
We stayed a week at the GR Solaris Cancun in a premium room with hot tub on the deck. The experience was fantastic and the all inclusive offered great value. I would highly recomend this property
“Very Impressed”
We stayed here for Spring Break with our family. We were extremely pleased. THe hotel is absolutely beautiful and the staff was friendly and fun to be around. They always had something going on there. We took a day trip to Xelha and that was alot of fun too. The food was excellent although I cant say I cared too much for Marco Polo. We only ate there 1 night. I would definately return to this hotel and would highly recommend it!
“Very pleasant stay”
I stayed in this hotel with my wife in October 2009 and our stay was very pleasant. The food in the hotel was very good, and the service was very satisfactory. The room is very nice and comfortable, with the only drawback being that the A/C thermostat sometimes seemed to be malfunctioning. Apart from that, everything else was very pleasant.
“Pleasantly surprised”
After reading some of the reviews I was a little bit concerned, but nothing bad mentioned about the hotel was true. There was always a great selection of food and seafood. The staff went out of their way to make us feel satisfied. Excellent service, live entertainment until midnight, drinks, etc. What else can you wish for? My 7 and 10 year old kids loved the kids club. Nothing negative that I can think of. Yes, you can always whine about something. For example we couldn't go out kayaking but it was because of the strong wind. Overall this was one of our best stay in Mexico out of 6.
“Beautiful Hotel”
We had a wonderful time. Our room was georgous, food was good and most of the staff were very nice. We will go back again. This hotel has a "Vip club" which is like the "time share" but we didn't feel pressured or treated differently because we were not members.
“The Omaharts”
Excellent service! 5 star dining in Marco Polo, one of several restaurants on premises. Wonderful all around. Activities coordinated by resort to take advantage of. Clean rooms, excellent service, fresh wonderful food, great drinks, too!!! All inclusive, can't be beat! Beach excellent! Separate area for adult pool-quieter for the readers, and other pools for activities and families with kids. Well laid out, great service even on the beach! Hotel is 9 years old and very well kept!
“Excellent Hotel Choice!”
Excellent location to airport & shopping. Beautiful hotel on the beach. Very clean, friendly service & great food with access to a 5* restaurant daily.
TripAdvisor Traveller Rating:
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Showing 1 - 10 results (of 2,204) · See more GR Solaris Cancun & Spa - All Inclusive reviews
The preferred airport for GR Solaris Cancun & Spa - All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 9.7 km / 6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
