Excellent hotel. The staff was professional and friendly. We asked for a late check out and they accommodated us. We spent 10 days and enjoyed our stay. I would recommend this hotel if you are looking for a nice ,clean and quite environment.
Traveller from Canada
Situated in the city center, this hotel is close to Dubai Palace Casino, Royal Yak Casino and Sports Book, and Amerimed …More
We had an oceanfront room on the 8th floor with club lounge access.
The room: The rooms are pretty basic, not like the expansive suites you get at for example the excellene playa mujeres. They are like a room at the westin. The bath was quite small and the shower had limited flow. This is not a complaint as the view was amazing and the room suited our needs. But just don't expect five star accomodations.
The staff: Universally polite and genuinely friendly. We even asked to see the manager at the Hidden Garden restaurant to compliment our waiter for his demeanor and service. To me, being treated with politeness and friendliness is a large part of the enjoyment of a resort vacation, and we were not disappointed. A couple of time we ran into people attempting to up-sell us (non-inclusive wines, a timeshare tour) but I forgive that as they are just doing their job and we were not pressured when we declined.
The food: For an all-inclusive, the food can't be beat. Every restaurant had some dishes that we would have been satisfied paying a significant amount of money to get at a regular restaurant. Good diversity of food as well. At the MB restaurant - the espresso martini and the steak. At the Aqua restaurant - the salmon and the veal. At the Hidden Garden - the chicken yakitori appetizer and the dumplings.
The lounge: Some people here say it is not worth the price, but we loved having access to the lounge, the premium drinks, and the really tasty appetizers and desserts.
Michael from Portland, OR
The Live Aqua Cancun - Adults Only - All Inclusive is located in front of a white sand beach, across the street from La Isla …More