Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Familiesby Chris from KL
Friendly and convenient hotel in Cameron HighlandsPosted 22-Jan-2014
Pros: Room cleanliness and staff service quality
Cons: Dining options and also perhaps a swimming pool
Location: Two major towns of Tanah Rata and Brinchang, and also nearby to most attractions
A boutique-like hotel with only about 70 rooms but very good service team and also quick to respond to guest requests. Rooms are clean, and although there are not many facilities comparing to a larger hotel, it is still sufficient for dining and accommodation. Ample car park space and also very convenient location between both town centres on the hill.
for Getaway With Friendsby A verified traveller from Singapore
Comfy RoomPosted 7-Jan-2014 on Hotels.com
Our room is clean and tidy - chamber maid cleans our room regularly. As our room is near the road, can be noisy at times and it is not near town. Need to drive to nearby town for meals. Wifi connection in the hotel not consistant.
for Everyoneby Cheryl
Nice home away from homePosted 31-Dec-2013
Pros: friendly staff, well maintain room
for Everyoneby A verified traveller
Reasonable for a family of 4 adultsPosted 26-Dec-2013
I am actually glad to see hotel such as De La Fern offering Quad Deluxe for 4 adults. Location is also good which is in between Tanah Rata and Brinchang. Closer to Tanah Rata.
Recommendedby Ho Family from Singapore
Nice HotelPosted 22-Dec-2013 on Hotels.com
Our family of four stayed in a quad room for one night. The hotel looks good and is at a quiet part of Cameron, but not too far from amenities. The room was clean and spacious. It was airy and bright. The view was also good. The service can be improved though. The waitresses at the cafe were more like security guards. They ”jaga” the doors rather than offering services. We reported that the safe in the room was locked by the previous occupants but nobody came to open for us. The buffet breakfast was reasonably good. The towels in the room could be more fluffy. Overall, our stay was value for money.
for Getaway With Friendsby ErrandZ from Singapore
Great hotel at Cameron HighlandsPosted 19-Dec-2013 on Hotels.com
This was my second stay there. Previously had been there 3 years back and it was a good place. This time round, having checked the reviews on the net to ensure the experience wouldn't be any less, took a trip to Cameron Highlands (CH) and stayed at De La Ferns yet again. We had a good experience once again. Place was clean, rooms were spacious and breakfast was alright. A few pointers to note however. 1) Room service ends at 10.30pm. So you have to order early or buy in food from elsewhere beforehand. 2) the room aren't air-conditioned as CH is cold enough generally; mid day might get a little warm if you do not open up the windows to let the moving air in to counter the heat. 3) Located in the middle of 2 towns, if you do not drive, prepare for a 15-20min walk to either towns. Its not too bad if done in the morning or evening where its still very cool.
for Everyoneby FIONA from Singapore
Quiet hotel, nice viewPosted 30-Sep-2013
1) Quiet hotel, nice valley view from balcony, although room size is a bit smaller than Equatorial, which I don't mind; 2) Come with breakfast and free wifi (which speed is faster compare to Equatorial's); 3) Front desk kept our luggage without issuing any luggage tap, which worries me; 4) It is about 20mins walking distance to Tanah Rata town; 5) Tour package price quote by the hotel is the same as provided directly by the travel agent (C.S Travel), however, same package quoted by Equatorial is RM20 more (my package is 1 day adventure tour RM80); 6) Taxi can be hired by min 3 hours (RM25 per hour), they bring you to whichever place you want to visit, but certain place need extra charge (check with taxi driver). During my 5 hours taxi trip, we have visited lavender farm-rose valley-time tunnel-strawberry farm-smoke house-lake house-bharat tea plantation. But if order from hotel, the price will be RM30 per hour with better car condition. Overall, it is a small hotel with nice environment.
for Familiesby king from singapore
best located hotel in cameron HighlandsPosted 27-Sep-2013 on Hotels.com
I was on a 3 day 2 night trip with my family. We booked a triple room,it was only available on the first floor so we did not have a nice view. But it was not facing the road so it was not noisy. the location of the hotel has to be the best or one of the best in cameron as it is away from the noisy n busy towns but very accessible to the towns n all other main attractions. The check in was very smooth took less then 5 mins. the only problem be had is the rooms were a bit dusty, when we complained about it they immediately offered to upgrade us to a bigger room for free of charge. But that room was dusty as well. If u are not allergic or sensitive to dust it shouldn't be a problem. Breakfast was great. But in the morning room service might be a bit slow. The parking was very spacious. The lobby of the the hotel is petty nice as well. There's a restaurant and a souvnier shop right outside the hotel. The food is decent n affordable.
for Familiesby James from Australia
Posted 3-Sep-2013 on Hotels.com
Not bad for a family holiday
for Familiesby A verified traveller
Posted 21-Aug-2013 on Hotels.com