Lobby

Reviews of Travelodge by Wyndham Cambridge - Waterloo

2 out of 5
Travelodge by Wyndham Cambridge - Waterloo
605 Hespeler Rd, Cambridge, ON

Reviews

6.6
Rating 10 - Excellent. 196 out of 1006 reviews" "
Rating 8 - Good. 316 out of 1006 reviews" "
Rating 6 - Okay. 205 out of 1006 reviews" "
Rating 4 - Poor. 163 out of 1006 reviews" "
Rating 2 - Terrible. 126 out of 1006 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Susanne cooney

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms in disrepair first room I was in was dirty and in poor shape found toenails in room carpet was very dirty around edges of room. Front desk moved me to another room and it was clean except the bathtub was not the cleanest and was stained , aswell the toilet would bearly flush and I was tired of complaining, so I just dealt with it till I went to leave went to check out at 10 AM. No one at the front desk asked the Cleaner where front desk was. She said they don’t come to work till later so I ended up leaving before I could speak to someone at front desk. Very disappointing say gentleman at front desk when I checked in with kind cleaning lady was very kind only good things I really had to say about it. ( Have photos to prove toenails )
Stayed 2 nights in Mar 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the 401, lots of great restaurants and shopping in the neighbourhood. Room was clean and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 15 nights in Mar 2024

4/10 Poor

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
no cleaning poor staff
Stayed 1 night in Mar 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable nightly rate, got accused of smoking in the room while coming in from the lot. Rugs, stained,rips, and burn marks. I dont think these rugs have seen shampoo in 30 yrs. Cleaning lady was sweet.
Stayed 2 nights in Mar 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Overall you get what you paid for, recommend for a one night stay if you're not looking to spend too much.
Stayed 1 night in Mar 2024

10/10 Excellent

Curtis, scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out
Stayed 1 night in Mar 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and good for short stay
Stayed 1 night in Mar 2024

6/10 Okay

Donna

Travelled with partner
No coffee maker in room. Breakfast was a couple of things in a bag. Hotel very run down.
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Travelled with group
Liked: Property conditions & facilities
I would to see a better breakfast option.
Stayed 2 nights in Feb 2024

8/10 Good

Eldon

Travelled with family
Liked: Staff & service
The whole building could use a face lift. Carpet in halls looks like it is very old and worn. Our room was fine. The bathroom was upgraded and clean. Not a very professional job though. The person at the desk was very friendly and helpful and came to our room to set up the TV for us when we couldn't get it to work. The price was reasonable.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
The room and the staff were good but there was a stale smell in the room and the tv did not work. Overall the stay was fine for the price point.
Stayed 1 night in Mar 2024

4/10 Poor

Sepehr

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Lachlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the room was clean and bright.
Stayed 1 night in Feb 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Brian

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Was great for our stay for a basketball tournament. Only minuses are not enough blankets and TV wasn't working. Room was clean and the staff was great!
Stayed 2 nights in Feb 2024

4/10 Poor

Jamie-Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no heat in my room so spent the night frozen and trying to stay warm. When told them all I got was sorry there should have been heat.
Stayed 1 night in Feb 2024

4/10 Poor

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Rooms are clean and the staff are friendly and helpful. The hotel could use a makeover but for the price its good. No bad smell or mold anywhere and they have an Indian restaurant which I enjoyed one night. Food was excellence. If you're not into Indian food it's a good place to get a cold beer. There are lots of other places next door for food.
Stayed 3 nights in Feb 2024

6/10 Okay

Roshna

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff and service was good. Had food stains on pillows
Stayed 1 night in Feb 2024

4/10 Poor

Donna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very poor and run down condition Tv did not work properly Hair dryer broken No coffee in the room Complementary breakfast joke...granola bar yougrt and juice box in a lunch bag Will not stay again ever
Stayed 2 nights in Feb 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
No coffee maker in the room. Pictures are misleasing also the breakfast was a bag with yogurt and granola
Stayed 1 night in Feb 2024

2/10 Terrible

Sasha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Waited at the lobby for 20 minutes before someone decided to come to the front desk.
Stayed 2 nights in Feb 2024

4/10 Poor

Brianne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to stores and restaurants
Stayed 2 nights in Feb 2024

6/10 Okay

Gloria

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Vicki

Disliked: Staff & service, property conditions & facilities
The sliding door was hard to open to go outside.The TV had only.pluto on it no cable TV.The breakfast is only a baged yogurt granola bar and juice box. The staff was friendly especially the cleaning lady who was very helpful.
Stayed 2 nights in Feb 2024

4/10 Poor

Zack

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Took 30 minutes too check out room was dirty bath tub was in horrible condition and I could smell milldew looked like the tv was ripped off the wall and set 100 year old table
Stayed 1 night in Feb 2024

8/10 Good

Willis

Liked: Property conditions & facilities
Close to everything
Stayed 1 night in Jan 2024

6/10 Okay

Teresa

Disliked: Cleanliness, amenities, property conditions & facilities
The pavement is not maintained.
Stayed 1 night in Jan 2024

6/10 Okay

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient
Stayed 1 night in Jan 2024

6/10 Okay

Alan

Business traveller, Travelled with partner
Liked: Staff & service
Biggest issue was the heating system. Couldn't set it so the fan would run on low continuously. It was either off or on the hurricane setting, really noisy and hard to sleep with it on... Asked for a small radiant heater instead but they didn't have any...
Stayed 2 nights in Jan 2024

2/10 Terrible

Shannon

Stayed 3 nights in Jan 2024

8/10 Good

michel

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly, front desk arrival was okay, rooms outdated, furniture old and tacky, scratched up etc...
Stayed 1 night in Jan 2024

8/10 Good

wendy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and efficient
Stayed 1 night in Jan 2024

2/10 Terrible

Rick

Travelled with partner
Disliked: Amenities, property conditions & facilities
First of all the main Travel Lodge sign out the front of the building was NOT lit and we drove by it twice as it was behind other building and there was absolutely NO signage on the building, just some Indian Restaurant. The sheets were stained and my partner and I wouldn't sleep on the sheets and the two blankets that were in the drawer had holes in them and looked like they had never been cleaned since the 1960's. There were Cobwebs all over the ceiling and the TV package was Basic Analog channels only, surprised they just didn't give us a pair of 'rabbit ears' at the front desk when we checked in. Staff was excellent but the Hotel was terrible. One of the worse experiences of my life and I was so embarrassed so we kind of stayed up and left early Saturday morning even though we paid for TWO nights there wasn't a chance we were going to stay another Don't recommend this place at all
Stayed 2 nights in Jan 2024

2/10 Terrible

caleb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

james

Old. Needs updating. Was no one to check out with. Breakfast bags were disappointing
Stayed 1 night in Jan 2024

10/10 Excellent

Suadad, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Bobby

Stayed 2 nights in Dec 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot coukd use a resurface
Stayed 1 night in Dec 2023

2/10 Terrible

Carolyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpets are in terrible shape and have a foul odour.
Stayed 2 nights in Dec 2023

8/10 Good

Keith

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Barry

Stayed 1 night in Dec 2023

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Albert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023

2/10 Terrible

Munawer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
The hotel was not well maintained, the bathroom and room was dirty. I called the hotel beforehand to ask if they had an iron and they assured me they had one and when I got there I was told there was no iron available.
Stayed 1 night in Dec 2023

4/10 Poor

Stephen

Stayed 1 night in Dec 2023

4/10 Poor

Jo-Anne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rug was super dirty with over a dozen stains from spills and people walking with dirty shoes. The bed as comfortable and the hotel itself was quiet.
Stayed 1 night in Dec 2023