Dear Christine, Our Hotel Policy clearly states that we only accept credit cards for pre-authorized incidentals. We make sure to inform our guests of this policy both before arrival and upon check-in to ensure a smooth check-in process. Additionally, we want to emphasize that we do not tolerate verbal abuse directed towards our front desk staff. We make sure that our front desks are protected, ensuring the safety and well-being of our staff as well. Regarding your booking, it was prepaid through Expedia so we want to clarify that the funds are not in our possession, therefore any refund requests would need to be directed to Expedia. Should you require any assistance or have further inquiries, please feel free to contact us directly. Sincerely,Divya Sutra Management

Dear Paul,We appreciate you sharing your feedback with us. We're delighted to hear that you had an overall positive experience during your stay. We take guest feedback seriously, and our team is actively working to ensure a seamless entertainment experience for all guests. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us.Sincerely,Divya Sutra Management

Dear Emma,Thank you for the perfect review score! We're glad that your experience with us was amazing. Providing exceptional service and ensuring our guests have a wonderful stay is what we strive for. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another amazing experience in the future.Sincerely,Divya Sutra Management

Dear Tina,We're delighted to hear that you had a positive experience with our staff! Providing friendly and efficient service is a top priority for us, and we're happy that our team made a positive impression on you. We'll be sure to pass along your kind words to our staff, as they'll be happy to hear that their efforts were appreciated. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

Dear Semona,Thank you for your feedback! We're delighted to hear that you appreciated the quality of our bed sheets. Providing comfortable and high-quality bedding is important to us, and we're glad that you found our bed sheets to be excellent. We understand the importance of a good night's sleep, and we're pleased that our bedding contributed to your comfort during your stay. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

Dear Odunayo,We're happy to hear that you found your stay with us quiet and peaceful! Providing a relaxing environment for our guests to relax and unwind is important to us, and we're delighted that we could provide you with a serene experience. We look forward to welcoming you back soon for another peaceful retreat!Sincerely,Divya Sutra Management

Dear John Francis,We're happy to hear that you had an awesome experience during your stay with us! Providing exceptional service and amenities is our top priority. We look forward to welcoming you back for another fantastic experience soon! Sincerely,Divya Sutra Management

Dear Darren,Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed your stay with us. Your positive feedback means a lot to our team, as we strive to provide exceptional service to all our guests. We look forward to welcoming you back soon for another wonderful experience. Thank you for choosing Divya Sutra!Sincerely,Divya Sutra Management

Dear Robert,Thank you for your feedback. It's fantastic to hear that our Divya Sutra's location is convenient for travelers arriving from the airport! We aim to provide easy access for our guests, and we're delighted that our proximity to the airport makes transportation seamless. Thank you for choosing us for your stay, and we hope to welcome you back again in the future!Sincerely,Divya Sutra Management

Dear Mark,Thank you for your feedback. It sounds like our location was perfect for your needs! Being situated on the main arteries of the city's roadways, near Sundridge Mall, eateries, shopping opportunities, and nearby attractions, makes it convenient for our guests to explore and enjoy everything the area has to offer. Additionally, our proximity to highways and the airport adds to the convenience of staying with us. We're happy that our location was a blessing for you, and we hope to welcome you back soon for another enjoyable stay!Sincerely,Divya Sutra Management

Dear Kanika,Our goal is to create a one-of-a-kind experience for our guests, and we're delighted to hear that our efforts resonated with you. Whether you're seeking a quiet retreat or a unique getaway, we're here to provide an experience that exceeds your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit!Sincerely,Divya Sutra Management

Dear Ira,We're happy to hear that you enjoyed the peaceful atmosphere of our hotel! Providing a quiet and relaxing environment for our guests is one of our top priorities. Thank you for choosing to stay with us, and we look forward to welcoming you back for another serene experience soon!Sincerely,

Dear Rishi,Thank you for your feedback! We're happy to hear that you enjoyed our service and found it to be awesome. Providing exceptional service is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to make your experience even more awesome, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

Dear Danielle,Thank you for your feedback! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and we're happy that our team made a positive impression on you. We'll be sure to pass along your kind words to our staff, as they'll be happy to hear that their efforts were appreciated. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

Dear Daniel,We're glad to have you back for a second stay! It's wonderful to hear that you found our prices affordable and enjoyed the comfort of our beds and the convenience of our amenities like the pool, hot tub, and sauna. We appreciate your feedback about the minor cosmetic issues, and we'll certainly look into upgrading those aspects to enhance the overall experience for our guests. Thank you for choosing us again, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

Dear Rajeshwariben,We're happy to hear that you found our check-in and check-out process easy! Providing a smooth and efficient experience for our guests is always our goal. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely,Divya Sutra Management

Dear Jeremy,Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience during your stay. Your feedback is important to us, and we're always looking for ways to improve. We appreciate your support and hope to welcome you back for an even better experience in the future!Sincerely,Divya Sutra Management

Dear Tengyue,We're happy to hear that you found Divya Sutra to be good value for the price. Providing excellent value for our guests is always our goal, and we're happy that you were satisfied with your experience. If there's anything else we can do to enhance your stay or if you have any feedback to share, please don't hesitate to let us know. We appreciate your support and hope to welcome you back in the future!Sincerely,Divya Sutra Management

Dear James,Thank you for sharing your experience! We're happy to hear that our sound-reducing features were effective in minimizing the noise from the nearby airport, allowing you to enjoy a peaceful stay despite the proximity to the runways. Providing a quiet and comfortable environment for our guests is a top priority for us, and we're glad to hear that we succeeded in this regard during your visit. Should you find yourself in need of accommodations near the airport again in the future, we'd be thrilled to welcome you back for another enjoyable stay!Sincerely,Divya Sutra Management

Dear Harpreet,Thank you for your kind feedback! We're glad to hear that you found our staff friendly and enjoyed our competitive pricing. We strive to provide excellent service and value to all our guests. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

Dear Yewande,We're glad to hear that everything was satisfactory during your stay. If there's anything specific you enjoyed or any areas where we can improve, please feel free to let us know. We're always looking for ways to enhance our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future!Sincerely,Divya Sutra Management

Dear Megan,We're absolutely happy to hear that your stay with us was the most amazing one you've ever had! It was our pleasure to upgrade your room for such a special occasion like your birthday. We're delighted that Judson and the rest of our staff made your stay memorable and exceeded your expectations. Thank you for recommending us, and we look forward to welcoming you back for more memorable experiences in the future!Sincerely,Divya Sutra Management

Dear Guest,We're glad to hear that everything met your expectations during your stay! If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We're here to ensure you have a fantastic experience every time you stay with us. Thank you for choosing our hotel, and we hope to welcome you back again soon!Sincerely,Divya Sutra Management

Dear Graham,We're happy to hear that you found our beds comfortable! Ensuring our guests get a good night's sleep is a top priority for us. If there's anything else we can do to make your stay even more comfortable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another restful stay!Sincerely,Divya Sutra Management

Dear Jibril,We're glad to hear that you enjoyed our convenient location and that our flexible check-out option suited your needs! Providing a seamless and accommodating experience for our guests is always our goal. If there's anything else we can do to make your next stay even better, please feel free to let us know. We appreciate your feedback and hope to welcome you back soon for another great experience!Sincerely,Divya Sutra Management

Dear Lucy,We're happy to hear that you found our rooms consistently clean and comfortable and that our spacious lobby added to your overall experience. Our convenient location near a variety of restaurants is something we take pride in, ensuring our guests have plenty of dining options during their stay. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Divya Sutra Management

Dear Brandon,We appreciate your understanding during this transition period. As we evolve into a new phase under new brand, we are actively addressing any issues to improve our facilities and services. Your feedback is valuable as we strive to enhance the guest experience and ensure a clean and comfortable environment for all our guests. We thank you for your patience and look forward to welcoming you back to experience the positive changes we're making.Sincerely,Divya Sutra Management

Dear Omran,We sincerely apologize for the inconvenience caused by the noise from external sources during your stay. While we strive to provide a serene environment for our guests, factors such as garbage collection schedules and external weather conditions are unfortunately beyond our control. However, please rest assured that we continuously work to minimize any disruptions and enhance our guests' comfort to the best of our ability. Your understanding is greatly appreciated, and we hope to welcome you back for a more peaceful experience in the future.Sincerely, Divya Sutra Management

Dear Conny,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

Dear Sukhwant,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

Dear Amanpreet,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

Dear Faisal,Thank you for your feedback. We appreciate your acknowledgment of our competitive pricing. Our staff has undergone extensive training to ensure they provide exceptional service to our guests. We continuously invest in their development to enhance their skills and professionalism, ensuring that they can address guests' needs effectively and efficiently. Your feedback is valuable. We'll make sure to investigate and improve our staffs' hospitality skills. Thanks for understanding!Sincerely,Divya Sutra Management

Dear Leighton,For security reasons, our front desk staff are typically required to remain in the lobby area to attend to guests and ensure the safety of everyone on the premises. However, we understand that there are exceptions, especially when guests have specific needs like yours. We sincerely apologize for any inconvenience caused by the delay in bringing up milk for your baby. Rest assured, we'll review our protocols to ensure better assistance in similar situations in the future. Thank you for bringing this to our attention.Sincerely,Divya Sutra Management

Dear Amanda,Thank you for your feedback. We appreciate your understanding of the value we aim to provide. We take cleanliness seriously and will address your concerns with our housekeeping team to ensure a higher standard is maintained. Your comments help us improve, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Divya Sutra Management

Dear David,We're happy to hear that you found your stay with us to be very comfortable and relaxing! Creating a cozy and stress-free environment for our guests is always our priority, and we're delighted that we could provide you with a positive experience. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely,Divya Sutra Management

Dear Francis,Thank you for taking the time to leave a review. We appreciate your feedback, and we're always striving to improve our services. If you have any specific suggestions or concerns you'd like to share with us, please feel free to reach out. We hope to have the opportunity to welcome you back in the future.Sincerely,Divya Sutra Management

Dear Rey,Thank you for taking the time to share your feedback! We're glad to hear that you had a good experience during your stay. We appreciate your support and hope to welcome you back for an even better experience in the future!Sincerely,Divya Sutra Management

Dear Andre,We strive to provide convenient amenities for our guests at a reasonable cost. We charge only 5 per load for laundry and drying rates are reasonable as well. However, we understand that each guest's experience may vary, and we appreciate your feedback. We will review our laundry services to ensure they meet the expectations of our valued guests. Thank you for bringing this to our attention.Sincerely,Divya Sutra Management

Dear Kenneth,We're delighted to hear that you had a fast, friendly, and easy check-in experience when you arrived! Providing efficient and welcoming service is important to us, and we're thrilled that you found the process smooth. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely,Divya Sutra Management