Ratings based on 929 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Used Hotel , close to WRLA buying show BMO Center

Posted 29-Jan-2015
Pros: Great staff , clean facility .
Cons: WI FI included
In this day and age WI FI should be included automatically with your room .
4 out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 26-Jan-2015
Pros: its unique art features and location in downtown Calgary.
Cons: pillows were hard, room temperature was difficult to get cooler than 72.
Location: excellent restaurants all within 10 minutes walking distance, 5 minutes in a cab
location was great, walking distance to some great little places to eat, overall it was a great place to stay.
3 out of 5
by A verified traveller

Our stay was only okay.

Posted 26-Jan-2015
The hotel room was cozy and nice, the bathroom really sold it for us. I was put off by the fact there were only three pillows on the King size bed for two people and no extras anywhere in the room. The wifi was not free which was also off putting and to top it all off, the in hotel bar had a live band BELOW our room. We could actually FEEL the music. When we called down to the front desk they upgraded us which was great, but it was a pain that we had to do that at 930 - part way through our stay. We had already gotten comfy and were settling in for a movie. It would have been nice if the staff informed us ahead of time or just put us in a different room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 23-Jan-2015
Fairly central downtown. Nicely decorated and clean. Friendly staff and good customer service. We were able to upgrade to a newly renovated room for a reasonable price. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to all downtown amenities.

Posted 19-Jan-2015
Staff was amazing! Rooms are beautiful with comfy beds and bedding. Will stay there again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom winnipeg

Food and staff are unbelievable!

Posted 19-Jan-2015
Pros: The Yelow dorr and the Staff
Cons: House cleaning
The food at the Yellow Door is delicious and the hotel staff were awesome. The only let down was the cleanliness of the room. The tub had not been cleaned properly with a couple of hairs in it as well as the tap and shower head had water stains so clearly had not been cleaned. Also my room had no towels or facecloths in it, housecleaning brought some up immediatly but I didnt notice until bedtime that they forgot the face cloths. Also there was only 1 drinking glass and 1 wine glass....I did have a friend up for a glass of wine so I had to use the drinking glass...there are 2 coasters for each? The next day I assumed all was an oversite but was disappointed to see when I arrived home after all day meetings that there was still only 1 new drinking glass and 1 new wineglass and the tub and shower still had the water stains so still not a great clean. Thank-you
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Helena, MT

Worth it!

Posted 16-Jan-2015
Pros: the style
Location: great location, plenty of places to walk to
Staff was very friendly and helpful, bed was amazing. Only complaint was the refrigerator was dirty and cranked up so my stuff froze. I could have checked first, yes.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 15-Jan-2015
Very close to downtown. Very clean. Cozy atmosphere. Very helpful and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Love it

Posted 10-Jan-2015
Friendly staff, excellent restaurants, Great location, cool vibe... Not your typical stuffy hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Lethbridge

Great Hotel

Posted 10-Jan-2015
The room was beautiful and the staff were great. We were upgraded to a nicer room. The only small complaint was that the hallways and elevators were quite cool. We were able to set the temperature in the room and it warmed up immediately, so that was really nice.