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Nice place to stay at. Happy they had a restaurant and good food.
Sabrina
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel High River on Mar 15, 2024
Hi Sabrina, thank you so much for this excellent review. We are so happy to hear that you enjoyed your stay and that the restaurant and food made it that much better. We hope to see you again for another great visit! Sincerely, Heritage Inn Hotel & Convention Centre High River.
Accommodated our needs with dog and late check in.
Sharen
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel High River on Mar 15, 2024
Hello Sharen, thank you so much for the 5/5 review! Customer service is very important to us, so we are happy to hear that our front desk team was able to accommodate your needs and enhance your visit. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre High River.
We really enjoyed our stay at Heritage inn very clean, pool was awesome and the free breakfast was a bonus. It was nice to have a restaurant at the hotel. Would stay there again.
Sabrina
Stayed 3 nights in Mar 2024
Response from Heritage Inn Hotel High River on Mar 11, 2024
Hi Sabrina, thank you so much for this kind review. We are so happy to hear that you had a great stay at our hotel, and that the cleanliness, pool, and breakfast enhanced your experience. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre High River.
The room was quiet and a generous size. Breakfast that was included was quick and tasted great.
The room qas quite warm.
Tanis
Stayed 2 nights in Feb 2024
Response from Heritage Inn Hotel High River on Mar 8, 2024
Hi Tanis, thank you for the kind review. We are so happy that you enjoyed the room's volume and size, and had a great breakfast during your stay. We have taken your comment about the temperature into consideration - thank you for the feedback. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre High River.
The Staff are friendly and accommodating.
The hotel room was clean and in good condition. The pillows were awesome and the bed was very comfortable.
My complimentary breakfast was way above average and the food was really good. I also ate in the lounge and both the food and the service were great. They used a house made patty for my burger.
As a person who is a bit of a “road warrior” and who basically lived out of a suitcase and stayed in hotels 80 nights a year for 20 years, this hotel exceeded my expectations by a lot.
I’d stay here again and I’d recommend this hotel
Paul
Stayed 1 night in Feb 2024
Response from Heritage Inn Hotel & Convention Centre High River on Feb 21, 2024
Hello Paul, thank you so much for your kind words. Customer service is very important to us, so we are glad our staff made your stay worthwhile, and that you enjoyed the room, breakfast, and house-made burger. We look forward to welcoming you back for another great stay in the future. Sincerely,
We have stayed here previously, and we stayed again because it’s clean and wonderful staff. I would recommend it to family and friends.
Melody
Stayed 1 night in Feb 2024
Response from Heritage Inn Hotel High River on Feb 22, 2024
Hello Melody, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you have stayed with us multiple times and that you find the rooms clean and the staff friendly. We appreciate that you recommend us to others, and look forward to welcoming you again in the future. Sincerely, Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Brennan
Jan 13, 2024
Brennan
Stayed 1 night in Jan 2024
Response from Heritage Inn High River on Jan 17, 2024
Hi Brennan,Thank you for sharing this great rating. We appreciate you choosing our hotel during your visit to High River, and we hope to have the opportunity to host you again.Sincerely,Heritage Inn Hotel & Convention Centre High River
I like the property. Nice rooms, great staff!
The buffet breakfast however, was mostly room temp food, and I was told that was all that was available to me, when
in fact I could have ordered off the regular menu and gotten a 'hot' meal which was what was promised
Loranne
Stayed 1 night in Jan 2024
Response from Heritage Inn High River on Jan 8, 2024
Hi Loranne,Thank you for your positive comments about our property, rooms, and staff; we appreciate your kind words. We apologize for any confusion regarding the breakfast options and appreciate your feedback. We will ensure better communication about the available menu choices, and we hope to welcome you back for an improved experience.Sincerely,Heritage Inn Hotel & Convention Centre High River
Rooms are a little outdated and the lighting isn’t great. Was a bit dusty but overall pretty clean and cozy. Staff was great and the price was right. Would definitely stay here again.
Tiana
Stayed 1 night in Dec 2023
Response from Heritage Inn High River on Jan 3, 2024
Hi Tiana,We appreciate your feedback and are glad to hear that despite some room elements, you found our hotel to be overall clean and cozy. It's wonderful that you had a positive experience with our staff, and we're pleased the pricing met your expectations. We look forward to welcoming you back for another stay in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Michael
Dec 31, 2023
Michael
Stayed 1 night in Dec 2023
Response from Heritage Inn High River on Jan 3, 2024
Hi Michael,Thank you for sharing this rating. We are thrilled to hear you had an enjoyable stay, and we look forward to your next visit.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Michael
Dec 31, 2023
Michael
Response from Heritage Inn Hotel & Convention Centre High River on Feb 21, 2024
Hi Michael, thank you for leaving a 5/5 rating. We are so glad that you enjoyed your stay. Sincerely,
Response from Heritage Inn High River on Jan 3, 2024
Dear Guest,We are thrilled to hear you had a great experience during your stay. Thank you for choosing our hotel and sharing this rating. We look forward to your next stay.Sincerely,Heritage Inn Hotel & Convention Centre High River
I liked Heritage Inn on account it is close to where my son lives and to shopping.
The Front Desk Staff and Restaurant staff were Great.
Oh and they have a swimming pool! I needed it!!
Shazza
Stayed 2 nights in Dec 2023
Response from Heritage Inn High River on Jan 3, 2024
Hi Shazza,We're pleased to hear that our convenient location near your son's residence and shopping, along with the friendly service from our Front Desk and Restaurant staff, made your stay enjoyable. It's great that you were able to take advantage of our swimming pool as well. We appreciate your positive feedback and look forward to welcoming you back for another pleasant stay in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
It was just nice simple quiet clean easy check in.Wish i had shorts for the pool!!
Jason
Stayed 2 nights in Dec 2023
Response from Heritage Inn High River on Dec 22, 2023
Hi Jason,We're happy to hear that you had an enjoyable stay with us. We appreciate your positive comments on the cleanliness and check-in process. Next time, we hope you'll have the opportunity to enjoy our pool area. We look forward to welcoming you back for another pleasant stay in the future. Thank you for your review!Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Dec 14, 2023
Hi Dallas,Thank you for sharing this great rating. We are thrilled to hear you had an enjoyable stay. We appreciate you choosing to stay with us, and we hope to welcome you back again.Sincerely,Heritage Inn Hotel & Convention Centre High River
2/10 Terrible
Linda
Dec 5, 2023
Linda
Stayed 1 night in Dec 2023
Response from Heritage Inn High River on Dec 6, 2023
Hi Linda,Thank you for sharing this rating. We are sorry to hear you did not have a positive experience. We hope to have the opportunity to welcome you for an improved experience during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
kurt
Dec 5, 2023
kurt
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Dec 6, 2023
Hi Kurt,Thank you for sharing this great rating. We are happy to hear you had a positive overall stay, and we look forward to your next visit.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Dec 5, 2023
Hi John,We are happy to hear you had an enjoyable stay. Thank you for choosing our hotel. We hope to welcome you back again during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
Joy
Dec 2, 2023
Joy
Stayed 1 night in Dec 2023
Response from Heritage Inn High River on Dec 22, 2023
Hi Joy,Thank you very much for sharing this great rating. We are happy to hear you had an enjoyable stay, and we hope to welcome you back again during your next visit to the area.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
Alex
Nov 23, 2023
A
Alex
Stayed 1 night in Nov 2023
Response from Heritage Inn High River on Nov 24, 2023
Hi Alex,Thank you very much for sharing this great rating. We hope to welcome you back again during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Nov 24, 2023
Hi Dakota,We appreciate you sharing this rating from your recent stay. We are happy to hear you had an excellent overall experience, and we hope to welcome you back again. Thank you!Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Nov 21, 2023
Hi Robin,Thank you for sharing this review and feedback. We are thrilled to hear you had an enjoyable stay. We appreciate you choosing our hotel, and we hope to welcome you back again.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
Ginger
Nov 18, 2023
Liked: Cleanliness, staff & service
Good quiet location. Addressed a question we had.
Ginger
Stayed 2 nights in Nov 2023
Response from Heritage Inn High River on Nov 20, 2023
Hi Ginger,Thank you for taking the time to share your experience. We're pleased to know you appreciated our hotel's quiet location and that our team promptly addressed your questions. We look forward to the opportunity to welcome you back for another enjoyable stay.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Nov 13, 2023
Hi Leah,Thank you for sharing this great rating from your recent stay. We appreciate you choosing our hotel, and we hope to welcome you back during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Nov 13, 2023
Hi Anthony,Thank you for sharing this feedback from your recent stay. We appreciate this rating, and we hope to welcome you back for another enjoyable stay during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
Wonderful stay, and incredible staff at front desk and in restaurant. Rooms were clean, breakfast was fantastic, and despite broken hottub, the pool was great. Would recommend!
Marly
Stayed 2 nights in Nov 2023
Response from Heritage Inn High River on Nov 10, 2023
Hi Marly,Thank you for your review and recommendation! We're delighted to hear that you had a wonderful stay, enjoyed the rooms and breakfast, and experienced great service from our team. We apologize for any inconvenience caused by the hot tub and appreciate your understanding. We look forward to welcoming you back for another fantastic stay in the future!Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Nov 7, 2023
Hi Ed,Thank you for sharing this great rating. We are happy to hear you had an enjoyable stay, and we appreciate you providing this feedback. We hope you'll consider staying with us again in the future as we strive to provide even better accommodations.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Cindy
Nov 4, 2023
Cindy
Stayed 1 night in Nov 2023
Response from Heritage Inn High River on Nov 7, 2023
Hi Cindy,Thank you for sharing this excellent rating. We are thrilled to hear you had an enjoyable stay and hope to welcome you back during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Oct 25, 2023
Hi Allyn,Thank you for sharing this rating and feedback. We are happy to hear you found our hotel to be easy to find and well-priced. We hope to have the opportunity to welcome you back again during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
Super nice staff,, have to ask for ice …and more towels…nice breakfast……..
Caryl
Stayed 3 nights in Oct 2023
Response from Heritage Inn High River on Oct 26, 2023
Hi Caryl,We greatly appreciate your kind words about our staff and breakfast offerings. We apologize for any inconvenience you experienced in having to request additional ice and towels, and we'll work to improve our service in this regard. We hope to have the pleasure of serving you again in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
Joshua
Travelled with family
Oct 23, 2023
Liked: Cleanliness, staff & service
The hotel was overall really great but it is older and needs some updating. Our room smelt like smoke, had some big floor stains, wet spots on the floor in the main room, and rotting boards in the bathroom.
The staff was very friendly and helpful. The breakfast provided was really good for the options offered.
Joshua
Stayed 2 nights in Oct 2023
Response from Heritage Inn High River on Oct 25, 2023
Hi Joshua,Thank you for your feedback; we appreciate your positive comments about our friendly and helpful staff, as well as our breakfast offerings. We apologize for the inconveniences you experienced in your room. We take your concerns seriously, and we will use your feedback to address the issues you mentioned as we work to improve the overall guest experience.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Lynn
Oct 22, 2023
Liked: Cleanliness, staff & service
Lynn
Stayed 1 night in Oct 2023
Response from Heritage Inn High River on Oct 25, 2023
Hi Lynn,Thank you for sharing this fantastic rating! We appreciate this feedback and look forward to your next visit.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Oct 12, 2023
Hi Kathy,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our spacious and quiet room, and that you found it comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Oct 30, 2023
Dear Guest,Thank you for sharing this rating. We are happy to hear you had an enjoyable stay, and we hope to have the opportunity to welcome you back again in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
6/10 Okay
Johan
Oct 7, 2023
Liked: Cleanliness
Johan
Stayed 2 nights in Jul 2023
Response from Heritage Inn High River on Oct 12, 2023
Hi Johan,Thank you for sharing this rating and feedback. We hope to have the opportunity to welcome you back for an improved experience during your next visit to High River.Sincerely,Heritage Inn Hotel & Convention Centre High River
We had a great time even though we did not experience the hot air balloon festival due to poor weather condition. The room is clean and good size, staffs are accommodating and friendly. Good breakfast too.
Maria Venus
Stayed 2 nights in Sep 2023
Response from Heritage Inn High River on Oct 12, 2023
Hi Maria Venus,Thank you for choosing to stay with us. We are sorry that the weather did not cooperate for this year's Heritage Inn International Balloon Festival. However, we are happy to hear that did not hinder your overall stay. We appreciate you sharing this feedback, and we hope to have the opportunity to welcome you back again.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
John, Edmonton
Travelled with family, Travelled with pets
Sep 24, 2023
Liked: Cleanliness, staff & service
The price seemed a little high considering the age of the hotel. The hot tub wasn't working, no elevator for seniors or those with mobility issues, no ice machine and the floor in our bathroom was peeling off. The complimentary breakfast was very good with good options and the free
Wi-Fi worked great. Lots of parking and onsite restaurant and bar were added bonus.
John
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Oct 12, 2023
Hi John,Thank you for sharing this review and feedback so we can continue to improve our overall guest experience. We do mention in our Expedia listing and our pre-stay communication that we do not have an elevator; however, our Front Desk is happy to assist with assigning a main floor room for those with mobility issues. Our Front Desk can also assist guests who require ice. We apologize for any issues you experienced with the bathroom flooring and we will have our maintenance team investigate this further. However, we are happy to hear you enjoyed the breakfast, WiFi, parking and on-site food and beverage options. Thank you for choosing our hotel during your visit to High River. We hope to welcome you back again. Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Steven
Sep 24, 2023
Steven
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Oct 25, 2023
Hi Steven,Thank you for sharing this great rating. We look forward to welcoming you back again in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Sep 20, 2023
Hi Douglas,Thank you for sharing this rating! We are happy to hear you had an enjoyable stay, and we hope to welcome you back again.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Gord
Sep 16, 2023
Gord
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Oct 12, 2023
Hi Gord,Thank you for sharing this great rating! We look forward to your next visit. Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
Bonnie
Sep 14, 2023
The staff was very friendly and helpful.
Bonnie
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Sep 18, 2023
Hi Bonnie,We are thrilled to hear you found our team to be friendly and helpful. Thank you for your review! We hope to welcome you back again in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Esther
Sep 12, 2023
Esther
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Oct 12, 2023
Hi Esther,Thank you for sharing this great rating! We are happy to hear you had an enjoyable stay, and we hope to welcome you back again. Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Ken
Sep 4, 2023
Thumbs up
Ken
Stayed 1 night in Sep 2023
Response from Heritage Inn High River on Sep 7, 2023
Hi Ken,Thank you for sharing this review! We are happy to hear you had a great overall stay.Sincerely,Heritage Inn Hotel & Convention Centre High River
8/10 Good
Stephen
Aug 22, 2023
Stephen
Stayed 1 night in Aug 2023
Response from Heritage Inn High River on Sep 11, 2023
Hi Stephen,Thank you for sharing this great rating. We hope to have the opportunity to host you again in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Aug 17, 2023
Hi Linda,Thank you very much for sharing this excellent rating!Sincerely,Heritage Inn Hotel & Convention Centre High River
6/10 Okay
Joan
Travelled with group
Aug 8, 2023
Liked: Staff & service
The place was not accessible to any transportation and limited dining
Joan
Stayed 3 nights in Aug 2023
Response from Heritage Inn High River on Aug 8, 2023
Hi Joan,Your feedback is valuable to us, and we hope you will consider giving us another opportunity to provide you with an improved experience in the future.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Aug 4, 2023
Hi Christina,Thank you for your wonderful review! We're delighted that you had an enjoyable overall experience. We can't wait to welcome you back for another fantastic stay. Your feedback is valuable to us, and we appreciate your kind words.Sincerely,Heritage Inn Hotel & Convention Centre High River
Response from Heritage Inn High River on Aug 3, 2023
Hi Linda,We are happy to hear you found our check-in process to be easy. Thank you for sharing this review and feedback. We hope to welcome you back for an excellent overall stay during your next visit to Cranbrook.Sincerely,Heritage Inn Hotel & Convention Centre High River
10/10 Excellent
Tom
Aug 2, 2023
Tom
Stayed 1 night in Aug 2023
Response from Heritage Inn High River on Aug 3, 2023
Hi Tom,We are thrilled to hear you had an enjoyable stay. Thank you for sharing this excellent rating!Sincerely,Heritage Inn Hotel & Convention Centre High River