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Reviews of Grey Eagle Resort

4 out of 5
Grey Eagle Resort
3779 Grey Eagle Drive Southwest, Calgary, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1057 reviews" "
Rating 8 - Good. 251 out of 1057 reviews" "
Rating 6 - Okay. 68 out of 1057 reviews" "
Rating 4 - Poor. 24 out of 1057 reviews" "
Rating 2 - Terrible. 15 out of 1057 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with it
Stayed 2 nights in Apr 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Beds are very comfortable. The only reason I didn't give it 5 stars is the price. A little steep but I guess what isn't expensive these days.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay at Grey Eagle. Front desk staff were friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else around the area to do really.
Stayed 4 nights in Apr 2024
Response from Selam on Apr 20, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Christene

Liked: Staff & service
Carpets and walls dirty. Room smelt musty.
Stayed 2 nights in Apr 2024
Response from Selam on Apr 20, 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, convenient, and very professional.
Stayed 3 nights in Apr 2024
Response from Selam on Apr 20, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing particular a convenient place to stay great buffet
Stayed 1 night in Apr 2024
Response from Selam on Apr 12, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Ron D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best.
Stayed 2 nights in Apr 2024
Response from Selam on Apr 12, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Annie Comai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being greeted with a native man who opened the doors for me and my luggage. I like native presence at a native themed property.
Stayed 2 nights in Apr 2024
Response from Selam on Apr 12, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Selam on Apr 12, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

yannick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Gray Eagle Resort and I must say, it was a delightful experience. The customer service provided by the staff was truly exceptional. They were attentive, friendly, and went above and beyond to ensure our stay was enjoyable. The rooms at Gray Eagle Resort were not only spacious but also incredibly comfortable. The beds were cozy and provided a great night's sleep after a long day of exploring. The attention to detail in the room decor and amenities was also worth mentioning. Overall, I highly recommend Gray Eagle Resort at Tsuu T’ina Nation for anyone looking for a relaxing and enjoyable getaway. The excellent customer service and comfortable rooms made our stay truly memorable.
Stayed 1 night in Apr 2024
Response from Selam on Apr 8, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible
Stayed 3 nights in Apr 2024
Response from Selam on Apr 8, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleaning and excellent staff.
Stayed 1 night in Apr 2024
Response from Selam on Apr 8, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drink prices are great, food is delicious Casino area is not non-smoking, I get it, but it is really smoky in there overall
Stayed 1 night in Mar 2024
Response from Selam on Apr 5, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Selam on Apr 5, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - close to major transportation routes Well maintained facility
Stayed 3 nights in Mar 2024
Response from Selam on Apr 3, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was ok. Already pretty banged up for being new.
Stayed 1 night in Feb 2024
Response from Selam on Apr 3, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Selam on Apr 3, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Peter, Kahnawake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent stay
Stayed 3 nights in Jan 2024
Response from Selam on Mar 30, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Angelina, Standoff Alberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deadly aunties
Stayed 1 night in Mar 2024
Response from Selam on Mar 28, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regards

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024
Response from Selam on Apr 5, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. From check in to check out, everything was great.
Stayed 1 night in Mar 2024
Response from Selam on Mar 21, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Selam on Mar 21, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Kane

Stayed 1 night in Mar 2024
Response from Selam on Mar 30, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Leanne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great to experience with Ice Cube presenting at their event section.
Stayed 2 nights in Feb 2024
Response from Selam on Mar 21, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 1 night in Mar 2024
Response from Selam on Mar 21, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Selam on Mar 21, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jimmie

Travelled with group
Liked: Amenities
Good
Stayed 1 night in Mar 2024
Response from Selam on Mar 21, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Shilo

Stayed 1 night in Mar 2024
Response from Selam on Mar 28, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Tim

Stayed 1 night in Mar 2024
Response from Selam on Mar 8, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first choice to stay.
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff in every area have been outstanding. We needed an early check-in and were accommodated without hesitation. Had an excellent lunch in the Little Chief restaurant served by a friendly and knowledgeable server.
Stayed 1 night in Mar 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beds, will definitely return
Stayed 2 nights in Mar 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Hannah Luiza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel Ive stayed so far! Room is big and spacious. Everything is so clean and smells good. Hotel has amazing hot tub and pool. Staff are nice and friendly. Also, convenient if you get hungry as there are restaurants inside. Highly recommended! Would definitely go back again.
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. We ate at the buffet. The prime rib medium rare was so tough . It was hard to cut into small bite size pieces. I could not chew it. The check in staff and check out staff were great. There was one staff when I asked him a question . The answer was abrupt and in a rather rude tone. There was no need for that. Overall we did enjoy our stay and will stay there again.
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Brandylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Sean

Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Jeniva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and it was great and comfortable. Its also very quiet the you dont hear anything around you. The staff is amazing. They are approachable, friendly and super helpful!
Stayed 2 nights in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining room service and food were very good even on this busy morning. Room check in was good and room was clean and adequate. Beds do need replacing. Everything else I was very pleased with.
Stayed 1 night in Dec 2023
Response from Selam on Mar 7, 2024
Dear Guest,Thanks much for your nice review. We have taken your feedback on board, and will strive to make improvement accordingly. I hope we get the chance to see you again soonWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Randy, CLARESHOLM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Stena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient check in. Very informative and friendly.
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

2/10 Terrible

brett

Business traveller
Liked: Cleanliness, staff & service
In My room there was a very very loud HVAC unit it kept running all night long and kept me up. Then at 230am the fire alarm went off and had to vacate the building only to find out it was a prank. The general facility is very nice and the staff is very friendly i just was really disappointed in the lack of sleep because i had a 7 hour drive the following day and i wanted to be rel rested.
Stayed 1 night in Feb 2024
Response from Selam on Mar 7, 2024
Dear Guest,Thank you for your recent review with specific examples of where we failed to meet your expectations on your recent visit. Our mission is to provide excellent guest experience. We have taken your feedback on board and will strive to make improvement accordinglyWarm regardsFront office Supervisor

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
I called to request an early check in as I had surgery earlier in the day and the hotel was most generous in checking us in 2 hours early. The front desk staff were super friendly and helpful. We took advantage of room service and our order arrived 20 minutes later. We’ll definitely rebook here for our next stay.
Stayed 1 night in Feb 2024
Response from Selam on Feb 29, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

10/10 Excellent

Robin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom not cleaned toilet not wiped down She had to clean it to use it
Stayed 1 night in Feb 2024
Response from Selam on Feb 29, 2024
Dear Guest,Thank you for your recent review with specific examples of where we failed to meet your expectations on your recent visit. Our mission is to provide excellent guest experience. We have taken your feedback on board and will strive to make improvement accordinglyWarm regardsFront office Supervisor

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Selam on Feb 29, 2024
Dear Guest,Thanks very much for your nice review. We look forward to welcoming you for your future stayWarm regardsAssistant Front Office ManagerSelam Negash

6/10 Okay

Tanya

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Selam on Feb 29, 2024
Dear Guest,Thank you for your recent review with specific examples of where we failed to meet your expectations on your recent visit. Our mission is to provide excellent guest experience. We have taken your feedback on board and will strive to make improvement accordinglyWarm regardsFront office Supervisor