Déjeuner, dîner et souper servis sur place; cuisine internationale

Delta Hotels by Marriott Calgary Downtown – Avis

3.5 out of 5
Delta Hotels by Marriott Calgary Downtown
209-4th Avenue SE, Calgary, AB

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 684 avis sur 1000." "
Note de 8 – Bien, d’après 213 avis sur 1000." "
Note de 6 – Acceptable, d’après 57 avis sur 1000." "
Note de 4 – Médiocre, d’après 28 avis sur 1000." "
Note de 2 – Terrible, d’après 18 avis sur 1000." "

9,4/10

Propreté

9,4/10

Service et personnel

8,8/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Andrée

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Propre, personnel courtois .
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 12 sept. 2023
Dear Andree, Thank you for being our guest at Delta Hotels Calgary Downtown. We are pleased that we could provide you with a gratifying stay, and we appreciate your generous comments about our cleanliness and friendly staff. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Calgary!Richard MainGeneral Manager

2/10 – Terrible

Faiza

Séjour de 4 nuits en août 2023
General Manager a répondu le 5 sept. 2023
Dear Faiza, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Richard MainGeneral Manager

10/10 – Excellent

Odette

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Chambre spacieuse et vue magnifique
General Manager a répondu le 1 déc. 2022
Dear Odetta, Thank you for your kind words about our hotel. We are glad we exceeded your expectations and that you enjoyed our spacious and comfortable accommodations. As you stated, our hotel provides our guests with amazing views, and we are delighted this was the highlight of your visit. Thank you for being our guest at Delta Hotels Calgary Downtown to future guests. We look forward to welcoming you again soon, and we wish you all the best with your travels.Richard MainGeneral Manager

10/10 – Excellent

Annabelle

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2022
General Manager a répondu le 28 juill. 2022
Dear Annabelle, thank you for the perfect rating. We are glad you had a wonderful time at Delta Hotels Calgary Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another experience. Richard Main General Manager

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parfaitement localisé. Le personnel très chaleureux. Chambres très propres et confortable. Netflix disponible.
Séjour de 2 nuits en juin 2022
General Manager a répondu le 30 juin 2022
Dear Daniel, it was our pleasure to welcome you to Delta Hotels Calgary Downtown! We are thrilled that your experience was perfect from beginning to end, and we appreciate you mentioning how much you enjoyed our well-appointed accommodations and attentive service. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon. Richard Main, General Manager.

10/10 – Excellent

Serge

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Il est très bien situé au cœur de Calgary Downtown. Moins besoin d’utiliser l’automobile.
Séjour de 1 nuit en octobre 2021
General Manager a répondu le 16 oct. 2021
Dear Serge, thank you for choosing Delta Hotels Calgary Downtown! We appreciate you sharing how much you enjoyed your stay and our great location. We are directly connected to the +15 Skyway network allowing our guests easy access to top attractions like the Calgary Tower, Calgary Zoo, TELUS Spark, and also the Convention Centre. We loved having you and we look forward to your next stay! Richard Main General Manager

8/10 – Bien

David

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location! Free parking was a bonus.
Séjour de 1 nuit en septembre 2021
General Manager a répondu le 21 sept. 2021
Dear David, thank you for choosing Delta Hotels Calgary Downtown! We appreciate you sharing how much you enjoyed your stay and our great location. We are directly connected to the +15 Skyway network allowing our guests easy access to top attractions like the Calgary Tower, Calgary Zoo, TELUS Spark, and also the Convention Centre. We loved having you and we look forward to your next stay! Richard Main, General Manager

10/10 – Excellent

Anne-Marie

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2021
General Manager a répondu le 10 sept. 2021
Dear Anne-Marie, thank you for choosing Delta Hotels Calgary Downtown and for the perfect rating. We are thrilled to know we exceeded your expectations and, you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Richard Main, General Manager

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2021
GM a répondu le 15 août 2021
Dear Guest, On behalf of our staff, thank you for the terrific rating! We are pleased to know how much you loved your stay. Our 4-star accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again. Richard Main General Manager

2/10 – Terrible

Amanda

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en juillet 2021

10/10 – Excellent

Marc-Olivier

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2020
General Manager a répondu le 7 sept. 2020
Dear Marc, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Delta Hotels Calgary Downtown, and we look forward to welcoming you back soon. Richard Main, General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Jai aime l'accueil, le confort du lit et la télévision intelligente. L'endroit était un peu bruyant.
Séjour de 1 nuit en décembre 2019
General Manager a répondu le 29 déc. 2019
Dear Guest, on behalf of our team, thank you for the great review! We are pleased to know how much you loved our friendly service, comfortable accommodations, and in-room amenities. All of us at Delta Hotels Calgary Downtown look forward to having you visit again. Richard Main, General Manager

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La chambre est vraiment bien. Hotel très agréable.
Séjour de 1 nuit en octobre 2019
General Manager a répondu le 16 oct. 2019
Dear Guest, we are happy to read you had an enjoyable stay with us and that you liked our refreshing accommodations. Thank you again for your generous comments. We look forward to welcoming you back to Delta Hotels Calgary Downtown. Richard Main, General Manager

10/10 – Excellent

Steeve

Voyage en groupe
Points forts : Propreté, service et personnel
J'ai beaucoup apprécié que nous puissons arrivee à midi! La chambre etait tres propre et surement fraichement renove. Situé au centre-ville près de tout.
Séjour de 1 nuit en février 2019
General Manager a répondu le 27 févr. 2019
Dear Steeve, thank you for the excellent comments regarding your stay at Delta Hotels Calgary Downtown. We are glad that you were pleased with our central location and your clean & comfortable room. It was great to have you here, and we hope to see you again soon. Jason Clark, General Manager

10/10 – Excellent

D. Gregory

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent place
Séjour de 1 nuit en mai 2024
General Manager a répondu le 17 mai 2024
Dear M. Gregory, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard MainGeneral Manager

8/10 – Bien

Erin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property. The bed was great. Close to emergency services downtown so if noise is an issue for you, be aware. I wore earplugs and was fine. The perfume in the lobby is really extreme. I had to hold my breath coming in and out. Overall, a decent place to stay for the cost.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 16 mai 2024
Dear Erin, Thank you for being our guest at Delta Hotels Calgary Downtown. We are happy your overall stay was good and you loved our well-kept property and comfortable beds. However, we genuinely apologize that the fragrance on our property was too strong for you. We have taken note of your feedback and will be shared with the appropriate individuals. We regret the inconvenience you had, and we hope the positive aspects will bring you back to our hotel whenever your travels bring you to Calgary. Richard MainGeneral Manager

8/10 – Bien

Hannah

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed for a conference
Séjour de 3 nuits en avril 2024
General Manager a répondu le 13 mai 2024
Dear Hannah, Thank you for sharing a nice rating of your experience at Delta Hotels Calgary Downtown. We are happy to see your conference stay was pleasant and look forward to having the pleasure of hosting you again soon. Richard Main General Manager

10/10 – Excellent

Juan Miguel

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good parking
Séjour de 3 nuits en mai 2024
General Manager a répondu le 13 mai 2024
Dear Mr. Miguel, We are pleased your stay was a fantastic one and want to thank you for your excellent rating. All of us at Delta Hotels Calgary Downtown look forward to your next visit. Richard Main General Manager

10/10 – Excellent

Cathy

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
N/A
Séjour de 4 nuits en mai 2024
General Manager a répondu le 11 mai 2024
Dear Cathy, Thank you for choosing Delta Hotels Calgary Downtown and for the great rating. We are glad that you were able to unwind at our redesigned, well-appointed, and impeccably located-hotel. It was wonderful hosting you, and we look forward to your next visit.Richard Main,General Manager

10/10 – Excellent

Brett, Claresholm

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Greeting at counter with overview for stay and very clean! Thanks!
Séjour de 1 nuit en mai 2024
General Manager a répondu le 10 mai 2024
Dear Brett, Thank you for the excellent rating. We are delighted that your visit to Delta Hotels Calgary Downtown was amazing and that the warm welcome provided by our associates made your stay more memorable. It was our pleasure to host you during your time in the city. We look forward to welcoming you back soon.Richard Main,General Manager

10/10 – Excellent

Kelly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 8 mai 2024
Dear Kelly, It is delightful to read that your time at Delta Hotels Calgary Downtown has been great. We are constantly striving to give each of our guests a stay that exceeds all expectations, and we love that this has been your experience as well. Thank you again for your generous rating. We look forward to your next visit.Richard Main,General Manager

10/10 – Excellent

JAMIE

Great
Séjour de 1 nuit en mai 2024
General Manager a répondu le 7 mai 2024
Dear Jamie, Thank you for staying at Delta Hotels Calgary Downtown and for the wonderful rating. We want to be a true home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you once again; it will be our pleasure to welcome you back the next time you are in the city.Richard Main,General Manager

10/10 – Excellent

Suzanne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff, the facilities and the area are fantastic! Will stay again!
Séjour de 2 nuits en mai 2024
General Manager a répondu le 7 mai 2024
Dear Suzzanne, Thank you for choosing Delta Hotels Calgary Downtown and sharing your experience. We are glad you loved our property and received excellent service from our staff while enjoying our amenities. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. It was wonderful having you, and we look forward to welcoming you back soon.Richard Main,General Manager

10/10 – Excellent

Nancy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We picked this hotel for location and free parking. It was for an overnight stay before heading to Medicine Hat and wanted to see Calgary’s downtown. We had breakfast in the hotel restaurant and it was superb. All the staff were courteous and helpful
Séjour de 1 nuit en mai 2024
General Manager a répondu le 14 mai 2024
Dear Nancy, We are delighted that your stay with us at Delta Hotels Calgary Downtown was great. It is our pleasure to read that our downtown location, bordering the river valley, was perfect for your plans. We are happy that you enjoyed your breakfast experience at Shoe & Canoe Public House and received good service from our associates. It was lovely having you, and we look forward to welcoming you back soon.Richard Main,General Manager

10/10 – Excellent

EDNA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pool & fitness area is wonderful-I absolutely love that there is an "Adult only" swim time available.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 30 avr. 2024
Dear Edna, Thank you for reviewing your stay with us at Delta Hotels Calgary Downtown. We understand the importance of offering dedicated times for adults to unwind and enjoy the facilities, and we are glad that this added amenity enhanced your stay with us. We are also happy you loved our well-kept gym area. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Richard Main,General Manager

10/10 – Excellent

michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Never disappoints when ever I visit this location
Séjour de 2 nuits en avril 2024
General Manager a répondu le 29 avr. 2024
Dear Michael, Thank you for making Delta Hotels Calgary Downtown your home away from home! It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon.Richard MainGeneral Manager

10/10 – Excellent

dawn marie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely, clean and modern. But what really did stood out was the staff. From pulling up in our Uber to a cheerful and helpful getting by the doorman to our (early) about and seamless check in with welcoming and smiling grunt desk staff, to calling down after our Uber Eats delivery was delivered cold, to ask if there is a microwave available on site - to be assured someone would deliver one to our room (and they did, within a few minutes), to our room service order the next morning, to the helpful and wonderful room cleaners who were so friendly and kept the room spic and span. Every single contact along the customer service journey was above and beyond amazing. This staff should teach other staff at other hotels how to do it... We will definitely be back!
Séjour de 1 nuit en avril 2024
General Manager a répondu le 28 avr. 2024
Dear Ms. Marie, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our spotless accommodations. Providing exceptional service is our top priority, and we are also thrilled to know that our staff made a lasting impression on you during every step of your stay. Your kind words will be shared with the entire team as they serve as motivation to continue exceeding our guests' expectations. We look forward to welcoming you back the next time you are in the area. Richard Main,General Manager

10/10 – Excellent

Lindsay

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The gentleman checking us in was amazing! He upgraded us and was so polite. We appreciate it so much, thank you!
Séjour de 1 nuit en avril 2024
General Manager a répondu le 27 avr. 2024
Dear Lindsay, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Delta Hotels Calgary Downtown. We are delighted we could accommodate you during your time in our city and that we left you with such a wonderful impression. Your praise for our check-in service is much appreciated and your compliments will be shared with our associates. We look forward to hosting you again soon every time your travels bring you to Calgary!Richard MainGeneral Manager

8/10 – Bien

Xiaowei

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 28 avr. 2024
Dear Xiaowei, Thank you for choosing Delta Hotels Calgary Downtown and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Richard Main,General Manager

10/10 – Excellent

Avneet

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The lady working on the front desk was very helpful and polite. She upgraded my room as well she came all the way up to the room to give me the room keys, so humble and kind of her I really appreciate her help. Oh yeah m gonna visit again.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 26 avr. 2024
Dear Avneet, Thank you for the excellent comments regarding your stay at Delta Hotels Calgary Downtown. We love hearing how much you enjoyed our thoughtful hospitality from one of our associates. We will be sure to pass along your compliments to our entire team. We appreciate you taking the time to share your experience and are excited about your next visit. Richard Main General Manager

10/10 – Excellent

Pat

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly and helpful
Séjour de 1 nuit en avril 2024
General Manager a répondu le 25 avr. 2024
Dear Pat, Thank you for sharing your feedback regarding your recent stay at Delta Hotels Calgary Downtown. Creating a welcoming atmosphere is at the core of everything we do, and we are delighted to know that our team's exceptional service made a positive impact on your experience. Your recognition of their efforts is greatly appreciated. We look forward to welcoming you back again soon.Richard Main,General Manager

10/10 – Excellent

Samantha

Points forts : Propreté
Séjour de 1 nuit en avril 2024
General Manager a répondu le 23 avr. 2024
Dear Samantha, We are thrilled you had an excellent stay at Delta Hotels Calgary Downtown, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Richard MainGeneral Manager

2/10 – Terrible

Megan

Voyage d’affaires
I had to cancel my stay due to work related issues. The hotel was not accommodating or open to working with me to solve the problem. They refused to issue a refund and refused to offer any credit to stay with them in the future. My request were immediately dismissed and not considered at all. Manger is good a repeating himself and policies, terrible at evaluating situations and finding solutions. One employee even had the audacity to say they hoped I stayed with them in the future. Obviously, that won’t be happening.
Séjour de 4 nuits en avril 2024
General Manager a répondu le 24 avr. 2024
Dear Megan, Thank you for leaving your review. We regret that you were unable to stay with us, and we are sorry for being unable to assist you with your request, as this was a non-refundable reservation. Although we strive to help within our best capacity, we are disappointed we could not. Your understanding and patience in this matter are genuinely appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experiences on all levels.Richard Main,General Manager

6/10 – Acceptable

SUSANA M.

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not agreeable to paying for parking in the premises when the nightly rate is already expensive.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 17 avr. 2024
Dear Susana, Thank you for sharing your experience at our hotel. We regret that you were disappointed with our parking cost. This fee is competitively priced and posted on our website so guests can have this information before booking with us. That said, we hope the rest of your time with us was pleasant. We appreciate your business, and we hope to see you the next time you visit the area.Richard MainGeneral Manager

10/10 – Excellent

Valeria Alejandra

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was good, the hotel is nearly dowtown
Séjour de 4 nuits en avril 2024
General Manager a répondu le 17 avr. 2024
Dear Ms. Alejandra, Thank you for taking the time to review your recent experience at Delta Hotels Calgary Downtown. We are glad you enjoyed being close to all the restaurants, shopping, and entertainment. We are fortunate to be located in the heart of Alberta and central to our city's best venues. Thank you again for your feedback, and we look forward to your next visit to our city.Richard MainGeneral Manager

10/10 – Excellent

Amy

Séjour de 1 nuit en avril 2024
General Manager a répondu le 15 avr. 2024
Dear Amy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Delta Hotels Calgary Downtown, and we look forward to seeing you again soon. Richard Main General Manager

8/10 – Bien

Mel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
no coffee pot no coffee, didnt get service on this .
Séjour de 1 nuit en mars 2024
General Manager a répondu le 6 avr. 2024
Dear Mel, Thank you for being our guest at Delta Hotels Calgary Downtown. We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect visit you deserve.Richard MainGeneral Manager

10/10 – Excellent

Joanna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice
Séjour de 1 nuit en mars 2024
General Manager a répondu le 2 avr. 2024
Dear Joanna, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard MainGeneral Manager

10/10 – Excellent

nicole

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
General Manager a répondu le 22 mars 2024
Dear Nicole, It was a pleasure having you as our guest at Delta Hotels Calgary Downtown. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Richard MainGeneral Manager

10/10 – Excellent

Melanija

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We are second time in this hotel.Is nice,clean,nice walking distance to the downtown. We were again on the 25 floor. From there is beautiful view such as from Calgary tower. We enjoyed here.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 11 mars 2024
Dear Melanija, It was our pleasure welcoming you again to Delta Hotels Calgary Downtown. We are thrilled that your experience was perfect from beginning to end and we appreciate you mentioning how much you enjoyed our impeccable and well-appointed accommodations with beautiful views of the city skyline. It was also a delight to read our great location directly connected to the +15 Skyway network enhanced your visit. Thank you for taking the time to review our hotel, and we all look forward to welcoming you back for another exceptional experience.Richard Main,General Manager

10/10 – Excellent

Franco

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay
Séjour de 2 nuits en mars 2024
General Manager a répondu le 10 mars 2024
Dear Franco, We are thrilled you had an excellent stay at Delta Hotels Calgary Downtown, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Richard Main,General Manager

10/10 – Excellent

Whitney

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is always great to stay at. Having the Shoe and Canoe is a huge bonus as well given that it’s an awesome restaurant with good food and service. The staff at the hotel were friendly, helpful, and overall provided an enjoyable experience.
Séjour de 2 nuits en février 2024
GENERAL MANAGER a répondu le 28 févr. 2024
Dear Whitney, It was a pleasure reading your review of Delta Hotels Calgary Downtown. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied - we will enjoy sharing your compliments with them! We are also glad to know that you continue to enjoy our dining services at the Shoe and Canoe. We look forward to seeing you again soon.Richard Main,General Manager

10/10 – Excellent

Elliot

Points forts : Propreté, service et personnel
Good
Séjour de 2 nuits en février 2024
General Manager a répondu le 25 févr. 2024
Dear Elliot, On behalf of our staff, thank you for the kind review and high rating! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard MainGeneral Manager

6/10 – Acceptable

linda

Voyage en famille
Points faibles : Service et personnel
Service included breakfast, when to go and our room number wasn’t even on their list!!!! We booked this hotel two weeks prior and paid for it!! Doesn’t say on the sight parking wasn’t included, had to pay additional $$. Will not stay there again
Séjour de 1 nuit en février 2024
General Manager a répondu le 19 févr. 2024
Dear Linda, Thank you for sharing your feedback. We are sorry for the inconvenience you had with your breakfast experience. We will share your concerns with our appropriate departments and ensure proper measures are taken. We also regret your disappointment with our parking charges. These fees are listed on our website and will be shared appropriately. We are committed to providing every guest with an exceptional experience, and we hope to have another opportunity to show you the flawless visit you deserve on your next visit to our area. Thank you once again.Richard MainGeneral Manager

10/10 – Excellent

Roxann

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024
General Manager a répondu le 19 févr. 2024
Dear Roxann, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Delta Hotels Calgary Downtown. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Richard MainGeneral Manager

10/10 – Excellent

Matthew

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in staff (josh) was amazing. Product knowledge and friendliness was great. Great job. Very happy.
Séjour de 1 nuit en février 2024
General Manager a répondu le 18 févr. 2024
Dear Matthew, Thank you for the excellent comments regarding your stay at Delta Hotels Calgary Downtown. We love hearing how much you enjoyed our devoted staff, especially Josh. We appreciate you taking the time to share your experience and we look forward to seeing you again!Richard MainGeneral Manager

10/10 – Excellent

Duncan

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great central location in downtown Calgary Very good accessible parking garage Easy check in Lobby right at covered vehicle stop point Friendly and competent staff at checkin, restaurant and bar, Nice rooms and comfortable beds
Séjour de 2 nuits en février 2024
General Manager a répondu le 18 févr. 2024
Dear Duncan, Thank you for choosing Delta Hotels Calgary Downtown and for your generous feedback. We are pleased that your stay was perfect in every way possible. We are glad you enjoyed our beautiful property, comfortable accommodations, and the service provided by our attentive associates. We are also delighted that our central location was perfect for your needs. We appreciate your business and look forward to welcoming you back soon.Richard MainGeneral Manager

8/10 – Bien

Stephen

Séjour de 1 nuit en janvier 2024
General Manager a répondu le 10 févr. 2024
Dear Stephen, We are delighted you had a great stay at Delta Hotels Calgary Downtown. Thank you for the kind rating, and we look forward to hosting you again soon.Richard MainGeneral Manager

6/10 – Acceptable

Danielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
General Manager a répondu le 6 févr. 2024
Dear Danielle, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Richard Main,General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice staff, good location. had a very good experience
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 3 févr. 2024
Dear Guest, Thank you for being our guest at Delta Hotels Calgary Downtown. We enjoyed reading your review and learning about your stay. We appreciate your comments about our location, excellent customer service, and that you had an excellent time. It was a pleasure to have you as our guest, and we look forward to seeing you again.Richard MainGeneral Manager