Restaurant

Courtyard By Marriott Calgary Downtown – Avis

4 out of 5
Courtyard By Marriott Calgary Downtown
525 5th Avenue SW, Calgary, AB

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 361 avis sur 506." "
Note de 8 – Bien, d’après 92 avis sur 506." "
Note de 6 – Acceptable, d’après 30 avis sur 506." "
Note de 4 – Médiocre, d’après 8 avis sur 506." "
Note de 2 – Terrible, d’après 15 avis sur 506." "

9,6/10

Propreté

9,4/10

Service et personnel

8,8/10

Commodités

9,6/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 – Bien

Christian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel!
Séjour de 1 nuit en février 2024
GM a répondu le 6 févr. 2024
Dear Christian, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Sincerely, Ian Jones, GM

10/10 – Excellent

Kevin

Séjour de 1 nuit en novembre 2023

8/10 – Bien

Manon

Points forts : Commodités
Personnel très aimable
Séjour de 3 nuits en août 2023
GM a répondu le 22 août 2023
Dear Manon, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Sincerely, Ian Jones General Manager

8/10 – Bien

krystel

Séjour de 4 nuits en août 2023
Amit a répondu le 3 sept. 2023
Dear Krystel,Thankyou for the amazing rating. We hope to see you again whenever travels bring you to the area.

10/10 – Excellent

dave

Voyage de couple
Points forts : Commodités
Perfect
Séjour de 1 nuit en août 2023

8/10 – Bien

thierry

Séjour de 1 nuit en août 2023
Amit a répondu le 6 août 2023
Dear Thierry,Thank you for your review. It looks like we need to work more on extending that amazing service, which we are proud of. Please let us know how we could have made it different for you in providing that amazing experience. I look forward to your feedback.

10/10 – Excellent

Caroll-Ann

Séjour de 1 nuit en juin 2023
Amit a répondu le 16 juill. 2023
Dear Caroll-Ann,Thank you for the wonderful rating. We hope to see you again whenever travels bring you back to the area.

10/10 – Excellent

Daniel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice Stay Thanks for everything
Séjour de 1 nuit en avril 2023
KB a répondu le 10 avr. 2023
Hi Daniel,It makes us happy to see that you had a great experience with your stay with us. Your feedback is very encouraging and motivating. We will share your experience with the rest of our team. We hope to see you again.Kind regards,Mahadevan IyerGuest Experience Manager

10/10 – Excellent

Emma

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our room was clean, modern, and well appointed. The gym was great, and it was very handy to have the little concession shop by front desk. House keeping is every other day and the rooms are light on the amenities, but if you request more lotion or coffee from front desk they send it up to your room.
Séjour de 2 nuits en mai 2024
GM a répondu le 26 mai 2024
Dear Emma, It is wonderful to hear you had an enjoyable stay at our Courtyard. Our location, professional staff, and clean accommodations are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon. Best, Ian Jones, GM

8/10 – Bien

Richard

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was very modern. Valet parking was expensive. It was very odd they did not have chairs for their business Centre. Beds were very comfortable
Séjour de 2 nuits en mai 2024
GM a répondu le 26 mai 2024
Dear Richard, We are so appreciative of your review. My sincere apologies for the frustration you experienced due to parking. In the Calgary area, valet parking is the standard; it is convenient for our guests and still allows them access to their car 24 hours per day. We are glad to offer our guests one option without worrying about city limitations or towing. Thanks again for taking time to review. We look forward to seeing you again. Best, Ian Jones, GM

10/10 – Excellent

Jamie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great accommodating staff.
Séjour de 1 nuit en mai 2024
GM a répondu le 25 mai 2024
Dear Jamie, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Ian Jones, GM

10/10 – Excellent

Grace

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay!
Séjour de 1 nuit en mai 2024
GM a répondu le 25 mai 2024
Dear Grace, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Ian Jones, GM

8/10 – Bien

Shaquille

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Valet parking and front desk service
Séjour de 2 nuits en mai 2024
GM a répondu le 25 mai 2024
Dear Shaquille, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable overall. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Ian Jones, GM

10/10 – Excellent

Tricia

Points forts : Service et personnel, état et installations de l’hébergement
Great hotel. Clean friendly staff
Séjour de 3 nuits en mai 2024
GM a répondu le 25 mai 2024
Dear Tricia, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great amenities, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Ian Jones, GM

10/10 – Excellent

Christine, Victoria

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is located in a nice area, just a short walk from CORE Shopping mall. Lots of great restaurants nearby. Will stay here again.
Séjour de 2 nuits en mai 2024
GM a répondu le 25 mai 2024
Dear Christine, What a wonderful review! Thank you so much for staying with us and for acknowledging the fantastic location of our Courtyard hotel. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Ian Jones, GM

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 2 nuits en mai 2024
GM a répondu le 24 mai 2024
Dear Elizabeth, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Ian Jones, GM

6/10 – Acceptable

Lovedeep

Voyage en famille
There is no parking in the hotel except the vallet parking which cost you $55 taxes PER NIGHT. There is paid parking around the hotel but it also too expensive ( min $10 per hr). Terrible!!!!!
Séjour de 3 nuits en mai 2024
GM a répondu le 22 mai 2024
Dear Lovedeep, I am sorry that you were disappointed with the parking. In downtown Calgary, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Ian Jones, GM

2/10 – Terrible

Carmen

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 3 nuits en mai 2024
GM a répondu le 22 mai 2024
Dear Carmen, We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Ian Jones, GM

8/10 – Bien

Suzanne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A lively downtown hotel with excellent overall staff service.
Séjour de 3 nuits en mai 2024
GM a répondu le 21 mai 2024
Dear Suzanne, Thank you for your kind comments. I am thrilled that you liked our friendly, helpful service and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Ian Jones, GM

10/10 – Excellent

Krista

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms are well furnished and beds are comfortable, felt like luxury!
Séjour de 2 nuits en mai 2024
GM a répondu le 21 mai 2024
Dear Krista, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. Thank you for your time reviewing our hotel. We hope to host you again soon. Best, Ian Jones, GM

10/10 – Excellent

Cale

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and very quiet
Séjour de 1 nuit en mai 2024
GM a répondu le 21 mai 2024
Dear Cale, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our clean, comfortable accommodations. Your feedback encourages our associates, who strive to provide a pleasant stay. We look forward to seeing you on a return trip. Best, Ian Jones, GM

8/10 – Bien

Hashem

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Harjit Singh

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property was good but no parking and velet parking was real expensive
Séjour de 2 nuits en mai 2024
GM a répondu le 20 mai 2024
Dear Harjit Singh, Thank you for staying with us. In the downtown Calgary area parking is at a premium. We are glad to offer one option without worrying about city limitations or town. We appreciate all your feedback and hope to host you again. Ian Jones, GM

10/10 – Excellent

Nandita

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice
Séjour de 2 nuits en mai 2024
GM a répondu le 20 mai 2024
Dear Nandita, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Ian Jones, GM

10/10 – Excellent

Dante

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Sue

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en mai 2024
GM a répondu le 20 mai 2024
Dear Sue, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Ian Jones, GM

10/10 – Excellent

Christopher

Voyage de couple
Points forts : Commodités
The restaurants were great.
Séjour de 1 nuit en mai 2024
GM a répondu le 20 mai 2024
Dear Christopher, We humbly thank you for staying with us and for recommending our hotel and restaurants. We look forward to your next visit. Best, Ian Jones, GM

10/10 – Excellent

Kaitlyn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall very nice property. The parking for the whole weekend was only 15 dollars which I didn’t think was bad for downtown Calgary. Close to everything we needed. I wish they had a pool though.
Séjour de 1 nuit en mai 2024
GM a répondu le 20 mai 2024
Dear Kaitlyn, Thank you for taking the time to write. I'm happy that our nice property and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Ian Jones, GM

10/10 – Excellent

Amin

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay! However they can improve room service delivery times, as my breakfast was delayed significantly impacted my other scheduled things. Overall fine
Séjour de 1 nuit en mai 2024
GM a répondu le 17 mai 2024
Dear Amin, Our team is dedicated to making sure that every guest has a wonderful stay. Your review means a lot to us, as your feedback helps us in our efforts to achieve this goal. I'm truly sorry to hear about the delayed room service. Thank you for choosing our hotel during your time in the area, and we genuinely hope to have the opportunity to welcome you back on a future visit. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Ian Jones, GM

10/10 – Excellent

Gavin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great fitness centre.
Séjour de 1 nuit en mai 2024
GM a répondu le 15 mai 2024
Dear Gavin, Thank you for taking the time to review our hotel. I’m glad you enjoyed your visit and our exceptional fitness center facilities. We appreciate your choosing us and hope to host you again. Best, Ian Jones, GM

10/10 – Excellent

Weiwei

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very good
Séjour de 3 nuits en mai 2024
GM a répondu le 16 mai 2024
Dear Weiwei, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Ian Jones, GM

10/10 – Excellent

Zixu

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was great, the attitude of staff, the vibe, the location, the water in the lobby to help cx hydrated.
Séjour de 2 nuits en mai 2024
GM a répondu le 14 mai 2024
Dear Zixu, It sounds like every aspect of your stay was great from start to finish; we are glad to hear that! Thank you for choosing our Courtyard by Marriott for your travel needs and taking the time to sing our praises on Expedia. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Calgary. Best, Ian Jones, GM

10/10 – Excellent

maria juliana lotero

Great place
Séjour de 1 nuit en mai 2024
GM a répondu le 14 mai 2024
Dear maria juliana lotero, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Ian Jones, GM

10/10 – Excellent

clint

Séjour de 2 nuits en mai 2024

6/10 – Acceptable

Madison

Séjour de 2 nuits en mai 2024
GM a répondu le 15 mai 2024
Dear Madison, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Ian Jones, GM

8/10 – Bien

Noah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Cyan

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were super friendly and well knowledgeable, the room was big and well maintained
Séjour de 1 nuit en mai 2024
GM a répondu le 13 mai 2024
Dear Cyan, We appreciate you taking the time to write a review. I'm pleased to learn that your stay was enjoyable. We appreciate your compliments highlighting what we are doing well. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again, and we humbly request a return visit. Best, Ian Jones, GM

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Valet service, parked car under ground so safe and secure. Check in staff very good ans suggestions where to go for drinks.. All good and would stay again here
Séjour de 1 nuit en mai 2024
GM a répondu le 12 mai 2024
Dear Mike, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your feedback. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable experience. We look forward to a return visit. Best, Ian Jones, GM

8/10 – Bien

Mary

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Olga, Edmonton

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Roger

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were great, lovely folks, service fabulous. Only challenge was we turned thermostat up to 23 and air flow above bed was cool at night. Though the bed was toasty and comfi. Thank you
Séjour de 2 nuits en mai 2024
GM a répondu le 7 mai 2024
Dear Roger, Our staff prioritizes sincere hospitality; I'm glad you enjoyed our friendly associates. Reflections like yours give us areas to improve our guest experience. Thank you for taking the time to review your stay. We look forward to hosting you again in the near future. Best, Ian Jones, GM

10/10 – Excellent

Karen

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff, clean, modern and in a good location for shopping and dining. Don’t use hotel parking. There’s a parking lot right next to the hotel which is super cheap on weekends. This was our 2nd time here and would return again.
Séjour de 1 nuit en mai 2024
GM a répondu le 6 mai 2024
Dear Karen, We are thrilled to hear that we provided you with a great stay a second time. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Ian Jones, GM

10/10 – Excellent

Joanne

Séjour de 2 nuits en mai 2024

10/10 – Excellent

Diana, Brooks

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location
Séjour de 1 nuit en mai 2024
GM a répondu le 5 mai 2024
Dear Diana, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Ian Jones, GM

10/10 – Excellent

Diana, Brooks

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff
Séjour de 1 nuit en mai 2024
GM a répondu le 5 mai 2024
Dear Diana, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Ian Jones, GM

10/10 – Excellent

Rupinder

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing place
Séjour de 1 nuit en mai 2024
GM a répondu le 5 mai 2024
Dear Rupinder, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Ian Jones, GM

10/10 – Excellent

Cadence

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
had an awesome stay, friendly staff.
Séjour de 1 nuit en mai 2024
GM a répondu le 5 mai 2024
Dear Cadence, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Ian Jones, GM

10/10 – Excellent

Julianne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean
Séjour de 1 nuit en avril 2024
GM a répondu le 5 mai 2024
Dear Julianne, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Ian Jones, GM

8/10 – Bien

Kaitlyn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beds are super comfortable and it is a nice quiet hotel. The parking situation is not ideal though. The difference in pricing for a deposit with debit vs credit card is insane! Never had that issue before at other hotels 75 on credit vs 400 on debit is just ridiculous especially with no warning when booking! The staff was very friendly and hotel was very clean!
Séjour de 1 nuit en mai 2024
GM a répondu le 4 mai 2024
Dear Kaitlyn, Thank you for taking the time to share your review. We are thrilled you found our staff friendly and our hotel quiet, clean, and comfortable. Upon check-in, a credit card is required for room, tax & incidentals; an authorization occurs to be sure funds are available, but the card is not charged. The balance of this authorization is released upon your departure. I’m sorry that this was not effectively communicated and for any frustration caused. Again, on behalf of the staff and management, I apologize. Best, Ian Jones, GM