Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from edmonton, ab

Excellent!

Posted 26-Jun-2015
I read a few reviews saying that the hotel was very dated. The exterior definitely shows that but I was stunned when I walked inside. It must have been renovated recently because it is beautiful inside. Rooms were also amazing. Super comfy beds and our room even had a Keurig. The hotel lounge also surpassed my expectations, the food was very good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jun-2015
Very good location. Nice staff. Would be better if have a larger parking lot.
2 out of 5
by A verified traveller from saskatchewan

Posted 7-Jun-2015
Staff not professionally put together, very loud because pool is in centre of hotel and any sound echoes so when there is a younger crowd staying expect to be awake until 11 pm when pool shuts and parents quiet their teenagers down.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 28-May-2015
Pros: Restaurant on site
Cons: Lighting in the room
My experience was very good, room was clean, food was excellent, check out was fast
3 out of 5
Recommended
for Everyone
by A verified traveller from Washington Statefdssss

A Chain Hotel Among Other Chain Hotels

Posted 17-May-2015
Pros: It was convenient for our needs.
Cons: It would have been nice to have a room that was finished.
Location: We were visiting family and our times was pretty much taken with commitments. We did drive to the Drumheller Paleontology Museum.
I am a Best Western reward member and wasn't able to use my membership to reserve my rooms. If Expedia would like to obtain credit for me for this stay, I'd appreciate it. The hotel was fine for the purpose of our visit. It has undergone and is still in the completion phase of a renovation. Our room had new furniture, but was not finished. The desk area where we would have preferred to use our computer did not have access to an electrical outlet. We had to use the small vanity like table outside the bathroom to view our computer. The room was clean. The staff at the hotel desk was pleasant. We ate dinner twice in the restaurant and it was reasonably priced and tasty. The breakfast included in our stay included hot foods, cereal, breads, etc. Serving staff was very efficient in removing dirty dishes at breakfast. Covered parking requires a fee. Outside parking is available..
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

nice hotel but too noisy

Posted 25-Apr-2015
It was a really nice stay. Pros: 1. Hotel staff are very courteous and accommodating. 2. Excellent complimentary breakfast. 3. Has a microwave, coffee maker, small refrigerator, and a hair dryer in the room. Cons: 1. Limited free parking. I am not willing to pay $10/night just for underground parking. 2. Our room is close to the pool and it is very noisy. 3. The bed is comfy enough but I don't like the pillows. I booked for a queen size bed with sofa but they gave me two double beds instead. I still enjoyed the stay but I will never come back again.
5 out of 5
Recommended
for Everyone
by A verified traveller from HONG KONG

Posted 11-Apr-2015
員工的好nice, 房間的用品好齊全,電視超大。不過房間開熱水比小bb冲奶粉。
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Apr-2015
The hotel beds are very uncomfortable and the rooms are noisey.
4 out of 5
Recommended
for Everyone
by A verified traveller from Jenner AB

Posted 31-Mar-2015
Cons: Had to pay for parking where on previous stays it free.
Hot tub didnt work first 2 nights. The hotel was under construction and there was no reduction in price.
3 out of 5
Recommended
for Families
by Kristi from Boulder

Noisy!

Posted 28-Mar-2015 on Hotels
This hotel is one of the loudest hotels I've ever stayed in because of the atrium. On the weekend it's very very noisy until very late at night. They're also doing renovation and it's starts early in the morning (and is loud). The staff is great though and breakfast as well.