Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central location

Posted 1-Aug-2014
Pros: A full breakfast was included.
Cons: The pool & hot tub were fun, but had very heavy chlorine.
Location: Central location, with good access. Fairly close to the zoo. close to Market Mall.
We had a comfortable stay. Staff were very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 28-Jul-2014
Pros: Close to where we needed to be
Cons: The furnishings are a bit outdated
Location: Close to North Hill Shopping Mall and Jubilee Auditorium
Only stayed 1 night but it was a good experience. Food and atmosphere in the lounge was very good.
3 out of 5
Recommended
for Everyone
by A verified traveller from Medicine Hat

Pleasantly surprised

Posted 27-Jul-2014
Pros: The location was convenient for us and it was reasonably priced, considering it included the complimentary breakfast.
Cons: There is no signage re parking, other than the under ground parkade. Had to ask how to get to our room.
Location: Hotel was close to Foothills Hospital. Denny's was right next door.
Hotel was ok, we didn't spend a lot of time there, just to sleep. Considering the age of the hotel and the fact that it is in motel village (reputation of divvy hotels), it was a nice hotel. Beds have soft mattresses, not terrific if you are used to sleeping on a firm bed. Although we didn't eat breakfast there, it seemed like a really nice selection of cold and hot food, with plenty of tables. The parking is not great, small spaces, not good if you drive a truck or van or SUV. Parking is at the back and sides and there is not much parking. You could however pay $10.00 to park in the parkade, we didn't, so don't know if that would have been better.
2 out of 5
by A verified traveller from Saskatoon

Whatever happened to good customer service

Posted 6-Jul-2014
Pros: Everything's pretty average.
Cons: Customer service!!!
Location: Go for food at nearby restaurants like Big T's, Domino's, Denny's and Boston Pizza.
Overall, experience was quite bad. Before we checked in, we called to make sure we got the rooms via Expedia. The lady who answered seems annoyed at me for calling. When we checked in, I greeted the senior lady with a good evening to which she replied, "Wait." Very, very rude. Another guy started assisting us, and he can't seem to find our bookings so he was asking for help from the senior person. I could hear this rude lady cursing in her first language (she got a native tongue thats not English...which I happen to understand) and she even reprimanded me for naming the second room in my colleague's name (cause duh, it's gonna be his room, not mine). It took us half an hour to check in!!! Other than that, everything was OK. People here aren't the friendliest so don't expect smiles.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Calgary

Posted 28-Jun-2014
Very nice hotel with lots of amenities Stylish. Nice cocktail lounge and great breakfast in morning. Only drawback is the parking. Very limited space fur loading and unloading. Parking is in back and only entrance in front
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy access to many amenities

Posted 24-Jun-2014
Quick and easy access to University, Saddle dome, downtown, bus terminals, etc. Excellent food in lounge with very friendly and polite wait staff.
5 out of 5
Recommended
for Everyone
by Sissy from Edmonton

Great Location - close to Stadium

Posted 24-Jun-2014
Pros: easy access; nice and clean; quiet.
Cons: Pizza Takeout Boxes from other guest left out in hallway; not taken away until morning.
Location: Great BBQ restaurant. Across from Home of Stampeders
Check-in was easy; parking on perimeter of building was free; breakfast buffet (included) was good.
2 out of 5
by A verified traveller

Poor service

Posted 20-Jun-2014
Fire alarm goes off , no explanation , loud neighbours in room next to me, nothing done by staff
4 out of 5
Recommended
for Everyone
by Olivier from Luxembourg

Comfortable

Posted 20-Jun-2014
Clean and comfortable, only a few minute walk to the train station. Can be noisy around the swimming pool area and very busy at breakfast time. Nice stay overall.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Decent Value

Posted 17-Jun-2014
Pros: Value, breakfast
Cons: Maintenance, Cleanliness
The proximity to the C-Train makes this an acceptable location when downtown not available at a good price. But the long walk from the east surface parking to the one entrance door is not pleasant in a rainstorm, and some of the small things (ice machine not working), key card not working properly in door were annoying.