Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Great location, great stay

Posted 30-Jul-2015
Pros: Staff and location and value for money
Cons: Kettle ins room for us tea drinkers, thermostat on hot tap and fix safe to the wall or cupboard for security.
Location: Short trip by C train into Calgary central for shops and restaurants etc.had 2 fantastic meals in big Ts barbecue restaurant 2 mins walk from hotel.
Stayed during stampede, had read reviews and was very pleasantly surprised. Staff great, room large, breakfast great. Fantastic convenient location near c train which takes you directly to stampede or downtown Calgary. Had lovely free cold juice in lobby daily. Only problems were minor as noted by other guests- rooms could be noisy due to restaurant in the morning, air conditioner was very noisy also and bathroom was small plus the water was so hot I scalded myself in the shower. Would also have liked a kettle for tea and safe should surely be fixed in the cupboard? But overall had a good stay and would recommend for location, friendliness and atmosphere. Great value particularly compared to downtown hotels.
1 out of 5
by A verified traveller from regina

Disappointed

Posted 15-Jul-2015
Pros: Not much
Cons: Make handicapped for everybody
Location: Was good location
The room was unfinished. I am a person who is handicapped . The bathroom was so small I couldn't shower. There was no hand shower and no bars around the toilet. The bed was so high luckily my husband was there to help me on. We had reserved a room that was handicapped but when we got there they had us booked for a different room. All and all we were very disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, MB

Great location for easy access to many attractions

Posted 10-Jul-2015
Older hotel but currently undergoing renovations and updating. Room was spacious and clean. Beds comfortable. All rooms face a courtyard that extends all five stories so sometimes the noise from below could be heard in your room. Underground parking was a nice feature. Continental breakfast had your standard options, hot foods could have been a bit warmer in their chafing dishes. Pool was adequate but the Whirlpool temperature was not hot enough and it had a very strong chlorine smell. Location of hotel on Crowchild Trail made for very easy and quick access to many different local attractions. Located across the street from McMahon Stadium.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Jul-2015
Very comfortable bed, friendly staff, close to C-train
5 out of 5
Recommended
for Everyone
by A verified traveller

First time booking on line.

Posted 6-Jul-2015
Pros: What is not to like.
Cons: Your under ground parking.
Location: McManus stadium...say no more.
This was a perfect experience. I would go back there every time. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller from edmonton, ab

Excellent!

Posted 26-Jun-2015
I read a few reviews saying that the hotel was very dated. The exterior definitely shows that but I was stunned when I walked inside. It must have been renovated recently because it is beautiful inside. Rooms were also amazing. Super comfy beds and our room even had a Keurig. The hotel lounge also surpassed my expectations, the food was very good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jun-2015
Very good location. Nice staff. Would be better if have a larger parking lot.
2 out of 5
by A verified traveller from saskatchewan

Posted 7-Jun-2015
Staff not professionally put together, very loud because pool is in centre of hotel and any sound echoes so when there is a younger crowd staying expect to be awake until 11 pm when pool shuts and parents quiet their teenagers down.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 28-May-2015
Pros: Restaurant on site
Cons: Lighting in the room
My experience was very good, room was clean, food was excellent, check out was fast
3 out of 5
Recommended
for Everyone
by A verified traveller from Washington Statefdssss

A Chain Hotel Among Other Chain Hotels

Posted 17-May-2015
Pros: It was convenient for our needs.
Cons: It would have been nice to have a room that was finished.
Location: We were visiting family and our times was pretty much taken with commitments. We did drive to the Drumheller Paleontology Museum.
I am a Best Western reward member and wasn't able to use my membership to reserve my rooms. If Expedia would like to obtain credit for me for this stay, I'd appreciate it. The hotel was fine for the purpose of our visit. It has undergone and is still in the completion phase of a renovation. Our room had new furniture, but was not finished. The desk area where we would have preferred to use our computer did not have access to an electrical outlet. We had to use the small vanity like table outside the bathroom to view our computer. The room was clean. The staff at the hotel desk was pleasant. We ate dinner twice in the restaurant and it was reasonably priced and tasty. The breakfast included in our stay included hot foods, cereal, breads, etc. Serving staff was very efficient in removing dirty dishes at breakfast. Covered parking requires a fee. Outside parking is available..