Friendly staff who go the extra mile to help, even sent a taxi to pick me up from the airport at no extra charge. Hotel is located on the 4th floor from which you need to take a vintage caged lift which looks a bit dangerous at first but is a joy to ride in nevertheless! Rooms are generally clean and staff will ask whether you need cleaning/laundry services regularly. Wifi is excellent. Hotel is strategically located in downtown Cairo and is a stone's throw from McDonalds, Costa Coffee, other conveniences and a 10 minute walk to the Egyptian Museum. However traffic sounds from the street can get annoying at times. Downtown Cairo can be a bit confusing to walk around so do ask the staff for a map or advice. A good hostel for travellers looking for a no-frills place to stay in at a reasonable price.