In addition to an outdoor pool, Rusticae Hacienda El Santiscal provides a lazy river and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. An Internet point is located on site and high-speed wired and wireless Internet access is complimentary.

Business-related amenities consist of limo/town car service, audiovisual equipment, and a meeting/conference room. This Beaux Arts hotel also offers a rooftop terrace, a library, and a concierge desk. For a surcharge, the property provides an area shuttle within 200 meters and a roundtrip airport shuttle (available on request). Complimentary self parking is available on site.

Rusticae Hacienda El Santiscal is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning in the dining room between 8:30 AM and 11 AM.

Onsite dining venue - This poolside restaurant specializes in regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Afternoon tea is offered. Reservations are required.

Room service (during limited hours) is available.

An outdoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Resort fee charged at hotel/condo

Caters to couples

Caters to seniors

No elevators

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: EUR 12,96 for adults and EUR 6.50 for children (approximately)
• Airport shuttle fee: EUR 50 per room (roundtrip)
• Pet fee: EUR 12 per room, per night plus EUR 15 one-time cleaning fee
• Pet deposit: EUR 12,96 per night
• Late check-out fee: EUR 45
• Crib (infant bed) fee: EUR 12 per night
• Rollaway bed fee: EUR 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property participates in ECEAT Quality Label, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

• The property is a member of Historic Hotels of Europe.