Terrasse/patio

Casa Dorada Los Cabos Resort & Spa – Avis

4.5 out of 5
Casa Dorada Los Cabos Resort & Spa
Av. del Pescador SN, Col. El Medano, Cabo San Lucas, BCS

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 691 avis sur 1007." "
Note de 8 – Bien, d’après 184 avis sur 1007." "
Note de 6 – Acceptable, d’après 73 avis sur 1007." "
Note de 4 – Médiocre, d’après 28 avis sur 1007." "
Note de 2 – Terrible, d’après 31 avis sur 1007." "

9,6/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 – Acceptable

Scott

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Got to the hotel around noon from several days at ME Cabo. I was escorted to a private office for check which was fine. They didn’t offer me an early check-in and I didn’t expect it. They said a room would be ready at 3. Looking around the property there were very few guests. In the bar, check-in, pool. At ME Cabo they got me to my room 3 hours early with a flawless check-in procedure. I checked my bags and went downstairs to grab lunch. My server couldn’t have been sweeter and was attentive. The fried chicken tacos (forget many vegan options). They were more like taquitos. Difficult to eat and not even convinced there was chicken in them. A few minutes before 3 I headed upstairs to get my room. I did not feel well as I acquired an enterovirus somewhere during our trip. At 3 o’clock I approached the front desk and was told it would be 15 more minutes. I went and sat on a couch within view of the front desk. At 3:30 I got up and helped myself into the private check-in office and demanded my room. So much for VIP! I felt like a schmuck. This hotel is not cheap and minimally cheaper than ME Cabo and I regret not just staying there. Room was a suite and very nice. In room dining service was good and pizza was fine. It’s mainly a poor check-in experience. Pool scene is meh. Old chairs, small pool. Blaring old 80s hair metal rock. I grew up listening to that music but doesn’t mean I want to keep hearing it at a resort.
Séjour de 1 nuit en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 27 mai 2024
Hola, Scott!Thank you for taking the time to write to us, the opinions of our guests are very important to us. The experience you describe is not characteristic of our level of service, we apologize for the inconvenience and thank you for your comments about your recent stay at Casa Dorada Resort & Spa. We continually strive to provide the best possible service to our valued guests. Please accept our most sincere apologies for the inconvenience presented. We hope you will give us the opportunity to host you another time and be able to change your perception and enjoy the best view of Medano Beach.Warm Greetings!

10/10 – Excellent

Edward

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly and very helpful. Staff gave excellent recommendations on restaurants and shopping. Poolside was amazing and the beach at this hotel was perfect. The water is very calm and slimming for all ages.
Séjour de 4 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 27 mai 2024
Hola, Edward!Thank you for your wonderful review, especially for your kind comments about the excellent service provided by our staff. It is a real pleasure to know that your overall experience with us was to your liking and met your expectations. We hope to see you again very soon.Sunny Greetings!

10/10 – Excellent

Cion

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay overall
Séjour de 3 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 27 mai 2024
Hola, Cion!We appreciate that you have taken the time to write to us and give us an excellent rating. We love to know you had such a pleasant stay with us. We look forward to seeing you again.Sunny Greetings!

10/10 – Excellent

Erika

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not
Séjour de 2 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 27 mai 2024
Hola, Erika!We appreciate that you have taken the time to write to us and give us an excellent rating. We love to know you had such a pleasant stay with us. We can't wait to see you again in Paradise.Greetings from your Home away from Home!

10/10 – Excellent

Joseph

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved every bit it
Séjour de 3 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 20 mai 2024
Hola, Joseph! Thank you for your recent visit. Your rating and comments are very valuable to us, we look forward to seeing you again in your Home away from Home! Warm Greeting from Paradise!

8/10 – Bien

Ellen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful place and very friendly staff but had to ask for some things for the room that cleaning people did not resupply. But after a call they came quickly
Séjour de 8 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 20 mai 2024
Hola, Ellen!Thank you for taking the time to write such a wonderful review, we appreciate that you have placed your trust in Casa Dorada Resort & Spa. We are pleased to know that you enjoyed your stay; from the facilities to the service provided by our staff, who take care of every detail to provide an unforgettable experience. We hope to give us another chance to give you the service and attention that you deserve.Warm Greetings!

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great time
Séjour de 4 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 20 mai 2024
Hola, Michael!Thank you for taking the time to share your positive experience at Casa Dorada Los Cabos, Resort & Spa. We are delighted to know that you enjoyed your stay, from the facilities to the service provided by our staff. Our team takes pride in providing exceptional service, and we are glad that we were able to exceed your expectations. Sunny Greetings!

6/10 – Acceptable

Duane

Points forts : Propreté, service et personnel
Unfortunately the Mango bar expansion has ruined this property.
Séjour de 3 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 20 mai 2024
Hola, Duane!Thank you for taking the time to write to us, the opinions of our loyal guests are very important to us. Over the years, Cabo San Lucas has grown from a small town to an international tourist destination, Casa Dorada has continuously looked for ways to innovate in order to provide the service our visitors deserve. We look forward to seeing you again.Warm Greetings from Paradise!

10/10 – Excellent

Helen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Centrally located and great pools and beach access!😊
Séjour de 7 nuits en mai 2024
Luis Betancourt, Social Media Assistant a répondu le 13 mai 2024
Hola, Helen!We appreciate that you have taken the time to give us your feedback. We are pleased to know you enjoyed your stay, from the facilities to the location.We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. We look forward to seeing you again in Paradise.Warm Greetings!

10/10 – Excellent

Jarekia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I celebrated my 40th birthday at Casa Dorado so I wanted a resort that wasn't filled with crazy college kids. It was chill and very laid back. The staff was amazing and our room was clean. The only thing I didn't care for was the people trying to convince us to attend a timeshare presentation in the lobby.
Séjour de 4 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 9 mai 2024
Hola, Jarekia!Thank you for taking the time to write such a wonderful review, we appreciate that you have placed your trust in Casa Dorada Resort & Spa. We are pleased to know that you enjoyed your stay; from the facilities to the service provided by our staff, who take care of every detail to provide an unforgettable experience. We hope that you come back very soon.Sunny Greetings!

10/10 – Excellent

Dhruvik S

Séjour de 3 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 27 mai 2024
Hola, Dhruvik!Thank you for your recent visit. Your rating is very valuable to us, we look forward to seeing you again in your Home away from Home! Warm Greetings from Paradise.

10/10 – Excellent

Laura

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My time-share is always in job condition the front desk staff, Monica of Member Services and the pool staff (Emilio, Gabino and Chema) take care of all of our needs. They keep the building looking great, the vegetation, the DJ at the in-door bar and the live music at 12 Tribes are always a treat. They assign the same housekeeper for the week. This is a smart idea. Betzaida kept our 2 bedroom apartment emmaculate. She even made towel toys for my grandson.
Séjour de 2 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 29 avr. 2024
Hola, Laura!Thank you for taking the time to write such a wonderful review, we appreciate that you have placed your trust in Casa Dorada Los Cabos, Resort & Spa. We are pleased to know that you enjoyed your stay, from the facilities to the service provided by our staff, who took care of every detail providing an unforgettable experience. Monica, Emilio, Gabino, Chema, and Betzaida are very excited to hear your amazing comments.Sunny Greetings.

10/10 – Excellent

tina

Voyage en famille
Points forts : Commodités
Was not a lot to do in the resort after dinner
Séjour de 13 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 29 avr. 2024
Hola, Tina!We appreciate that you have taken the time to give us your feedback. We offer a variety of activities for you to enjoy during your next visit. We would like to invite you to our SaltWater Spa, where we will give you totally personalized massage treatments in a relaxing environment far away from the outside.Warm Greetings from Paradise!

10/10 – Excellent

Bruce and Carol

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Centrally located and beautiful property. They upgraded our room and even left us with a bottle of champagne! A real bonus! Also, we saw fireworks out our balcony each night we were there!
Séjour de 2 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 25 avr. 2024
Hola!Thank you for taking the time to write such a wonderful review, we appreciate that you have placed your trust in Casa Dorada Resort & Spa. We are pleased to know that you enjoyed your stay, from the facilities to the service provided by our staff, who took care of every detail providing an unforgettable experience. We look forward to seeing you soon again in Paradise.Warm Greetings!

10/10 – Excellent

ELIZABETH A

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had the best stay. It was a quick trip, but Casa Dorada was perfect in every way. If I had to pick one thing that wasn't perfect, it would be minor, but it would be that the pool temperature was too warm. Other than that we don't have any complaints. The location can't be beat, walkable to everything we needed. We couldn't believe how attentive the beach staff was - kept our beers cold and flowing and our shade umbrella in just the right spot - spoiled us. Perfect stay, looking forward to going back.
Séjour de 4 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 25 avr. 2024
Hola, Elizabeth!We appreciate that you have taken the time to give us your feedback. We are pleased to know you enjoyed your stay, from the facilities to the location.We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. We can't wait to see you again in Paradise.Warm Greetings!

10/10 – Excellent

Reed

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Republican resort was great.
Séjour de 4 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 24 avr. 2024
Hola, Reed! We appreciate that you have taken the time to write to us and give us an excellent rating. We love to know you had such a pleasant stay with us. We appreciate your kind comments about the resort. We look forward to seeing you again.Sunny greetings from Paradise!

10/10 – Excellent

Edward

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All rooms in this property had fantastic views, whcih was important for our group trip. Management showed concern for our our experience and took care of a minor need of ours.
Séjour de 3 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 23 avr. 2024
Hola, Edward!Thank you for taking the time to write such a wonderful review, we appreciate that you have placed your trust in Casa Dorada Resort & Spa. We are pleased to know that you enjoyed your stay; from the facilities to the service provided by our staff, who take care of every detail to provide an unforgettable experience. We hope that you come back very soon.Sunny Greetings!

10/10 – Excellent

Natalya

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing place!
Séjour de 4 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 22 avr. 2024
Hola, Natalya!We appreciate that you have taken the time to write to us and give us an excellent rating. We love to know you had such a pleasant stay with us. We look forward to seeing you again.Sunny Greetings from Home away from Home!

10/10 – Excellent

Holly

Séjour de 3 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 7 mai 2024
Hola, Holly!Thank you for your recent visit. Your rating is very valuable to us, we look forward to seeing you again in your Home away from Home. Warm Greetings from Paradise!

10/10 – Excellent

Colleen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was our third time in CSL, our first at Casa Dorada. We absolutely enjoyed our stay here! The staff is amazing - friendly, helpful, attentive, and made the effort to ensure we were having a great stay! The food was good, the wait staff was on point. So many folks to give a shout out to for the excellent service!! We loved that would could walk a few steps and be on the beach, and when ready to switch to the pool-it's just right there. Our room was amazing! We definitely recommend this property! We would stay here again! Thank you Casa Dorada for taking such good care of us during our stay!
Séjour de 5 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 16 avr. 2024
Hola, Colleen!Thank you for taking the time to give us your feedback. We are glad that you enjoyed your stay in Casa Dorada Los Cabos Resort and Spa, and the appreciation of our Beach Club area, which has a blue flag certification, which guarantees quality and cleanliness standards. Our team takes pride in providing exceptional service, and we are glad that we were able to exceed your expectations. We look forward to seeing you again.Sunny greetings from Paradise!

10/10 – Excellent

Carla

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location was great! Close to downtown and the marina. There is nothing I didn’t like about the property
Séjour de 3 nuits en avril 2024
Luis Betancourt, Social Media Assistant a répondu le 16 avr. 2024
Hola, Carla!Thank you for taking the time to share your positive experience. We are very grateful that you have put your trust in Casa Dorada Los Cabos, Resort & Spa. We are pleased to know you enjoyed your stay, from the facilities to the location. We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. We look forward to seeing you again.Sunny greetings from Paradise!

10/10 – Excellent

Stuart

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location on beach and near town
Séjour de 5 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 8 avr. 2024
Hola, Stuart!Thank you for taking the time to write such a wonderful review. We appreciate that you have placed your trust in Casa Dorada Los Cabos Resort & Spa. We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. We look forward to seeing you soon again in your Home away from Home. Sunny Greetings!

10/10 – Excellent

Randall James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property, not overly crowded and easy walk to the marina. One thing is prices are ridiculous a 10oz margarita was 16.88 us and the same beer was 12 dollars. The only time to buy drinks is happy hour when it’s 2 for price of one, which actually makes it what the price should be. Other than that rooms and pool were excellent
Séjour de 4 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 8 avr. 2024
Hola, Randall!Thank you for taking the time to write to us. Your comments are very important to maintain and improve every day to continue providing the best service possible. Over the years, Casa Dorada has always been looking for innovation for the satisfaction and service that our guests deserve. In addition to offering excellent service, we seek to provide a safe environment with the implementation of national and international protocols of hygiene and quality. Therefore, all the products used in our bars and restaurants go through these hygiene and quality protocols, ensuring that all guests served in our consumption centers can be completely confident in the quality of the products. We look forward to seeing you again in Paradise.Warm Greetings!

10/10 – Excellent

Teresa

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 4 avr. 2024
Hola, Teresa!Muchas gracias por su reciente visita, sus comentarios y calificaciones para nosotros son muy valorados e importantes. ¡Esperamos darle la bienvenida una vez más en este su hogar en el Paraíso.Saludos!

8/10 – Bien

Kalila

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really like Casa Dorada the service was great everyone was really nice, helpful and welcoming All inclusive was a little pricey but the food was good. However I wouldn’t purchase AI again room service is not included and so many great local restaurants, defeats the All Inclusive. Location is convenient I felt very safe, it’s on a swimmable beach, lots of water activities right on the beach. Within a 10-15 minute walking radius you have a multitude of restaurants, a mall, Walmart, the marina, and downtown. This review isn’t a 10/10 because of the Mango Deck is located right behind the property on the beach. That being said the very loud music gets started daily around 12pm, complete with a yelling DJ on the mic and the drunken crowd screaming and cheering nonstop until about 10pm. It’s difficult to relax on your balcony, at the pool, hot tub or fire pit with Project X in full swing Monday through Sunday. Don’t get me wrong I like to party but everyday all day is a bit much for families with small children. We stayed on the end behind the club and the noise is loud even with the windows closed. If you are traveling with small children I suggest requesting a room furthest away from the club so that the music won’t interfere with naps or bedtimes. The resort should make this accommodation automatic when they get reservations of families with kids or at the very least give a warning. Overall we enjoyed our time there.
Séjour de 6 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 2 avr. 2024
Hola, Kalila!We appreciate you taking the time to write a review. Your feedback is important to us.We want to mention that there are times of the year when the spirit may be a little different or more festive. However, this is not always the case. Casa Dorada has continuously looked for ways to innovate to provide the service our visitors deserve. Unfortunately, in some cases, we do not have control over outside noise. For this reason, we have rooms with different locations that provide the best noise-free relaxation for our guests. Our team is dedicated to ensuring that your stay with us is as enjoyable and comfortable as possible. Thank you again for your feedback, and we look forward to welcoming you back soon.Greetings from your Home away from Home!

10/10 – Excellent

Daniela

Voyage de couple, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
This week was our first time at Casadorada in Cabo and it was absolutely fabulous. The customer service was fantastic- everyone was so kind and we received not one but two calls asking if they could do anything to make our stay better! Yes you can hear the music from the Mango Deck but it didn't bother us at all! It's so clean, the rooms are large and the view is stunning. The food was great, we did not do Al because we wanted to explore but what we ate there was great. Our favorite waiter was Sergio ❤️
Séjour de 5 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 1 avr. 2024
Hola, Daniela!We appreciate you taking the time to write us such an outstanding review. We are pleased to know that you enjoyed the facilities and the service provided by our staff, who take care of every detail to provide an unforgettable experience. Sergio is happy to be recognized by you. We want to mention that we have rooms with different locations that provide the best noise-free relaxation for our guests. On your next visit you can request availability, we will be happy to assist you. Sunny Greetings from Paradise!

10/10 – Excellent

Nicole Marie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 27 mars 2024
Hola, Nicole!Thank you for your recent visit. Your rating is very valuable to us, we look forward to seeing you again in your Home away from Home! Warm Greetings from Paradise.

8/10 – Bien

Ramon

Séjour de 6 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 15 avr. 2024
Hola, Ramon!Muchas gracias por su reciente visita, sus comentarios y calificaciones para nosotros son muy valorados e importantes. ¡Esperamos darle la bienvenida una vez más en este su hogar en el Paraíso.Saludos!

10/10 – Excellent

Christina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They were doing work was a bit loud, and the nightclub was pretty loud but shut down around 11 pm. They charge $ 99 for an extra guest to visit. Property is clean and beautiful.
Séjour de 3 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 25 mars 2024
Hola, Christina!Thank you for taking the time to give us your feedback. Your rating and comments are very important to us. We are glad to know that the property met your expectations. Over the years, Casa Dorada has always been looking for innovation for the satisfaction and service that our guests deserve. We would like to kindly remind you that we are a family-friendly hotel, and as such, we have established security protocols for the safety of all our guests. We apologize if this inconvenienced you during your friend's visit. Our core mission is to provide you with the excellent service that has characterized us over time. We hope to give us another chance to give you the service and attention that you deserve.Greetings from Paradise!

10/10 – Excellent

Robert

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about this place is great...and we've stayed there twice now. Only wish you could guarantee an UNOBSTRUCTED ocean view. Just getting an "ocean view" doesn't mean it's not obstructed.
Séjour de 5 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 25 mars 2024
Hola, Robert!Thank you for taking the time to give us your feedback. We're delighted to know you had an amazing time with us twice. Your comments encourage us to maintain and improve every day to continue providing you with the best quality service. We look forward to seeing you for the third time at your Home away from Home.Warm Greetings!

10/10 – Excellent

SUSAN

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We always stay at Casa perfect location staff is awesome. Hotel is clean and beautiful every room has a view.
Séjour de 7 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 25 mars 2024
Hola, Susan!We appreciate the time you dedicate to making this wonderful review and the kind comments. For us, it is an honor to receive you and we appreciate your trust and preference. On your next visit, you should also visit the Saltwater Spa to experience the Holistic treatments that offer unique and pleasant sensations that you will love! We look forward to seeing you soon again in Paradise.Warm Greetings!

8/10 – Bien

Zane

Séjour de 4 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 22 mars 2024
Hola, Zane!Thank you for your recent visit. Your rating is very valuable to us, we look forward to seeing you again in your Home away from Home. Warm Greetings!

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quality hotel,with quality restaurants, in a great location, on the beach.
Séjour de 3 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 20 mars 2024
Hola, Mark!Thank you for taking the time to write to us. We appreciate that you have placed your trust in Casa Dorada Resort & Spa. We are happy to know that you enjoyed your stay; from the facilities to the service provided by our staff. Our location is one of the best thanks to Medano Beach, one of the only swimmable beaches in Cabo San Lucas, which also has the Blue Flag Certification.We hope to have the honor of welcoming you again. We will be waiting for you.Sunny Greetings!

10/10 – Excellent

Maria, Aeattle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall, we had a great experience. There was a miscommunication at the beginning, but they fixed it the next day and the rest of our stay was excellent. The resort GM and team went out of their way to ensure we had excellent customer service. We appreciate it. Thank you!
Séjour de 4 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 19 mars 2024
Hola, Maria!We appreciate you taking the time to write us such an outstanding review. We are very happy that your stay with us was to your complete satisfaction. We are pleased to know that you enjoyed the facilities and the service provided by our staff, who take care of every detail to provide an unforgettable experience. We hope that you come back very soon!Warm greetings.

6/10 – Acceptable

Svetlana

Voyage en groupe
Points forts : Propreté
Points faibles : Service et personnel
it was very noisy outside of the property and on the beach. Also, hotel does a lot of price gauging - tea is 8$, margarita (bad quality) - 20$. Also food was not good.
Séjour de 3 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 19 mars 2024
Hola, Svetlana!We appreciate you taking the time to write a review. Your feedback is important to us. We want to mention that there are times of the year when the spirit of the hotel guests may be a little different or more festive. However, this is not always the case. Casa Dorada has continuously looked for ways to innovate to provide the service our visitors deserve. Unfortunately, in some cases, we do not have control over outside noise. For this reason we have rooms with different locations that provide the best noise-free relaxation for our guests. On your next visit, we invite you to inquire about availability. We will be more than happy to assist you. In addition to offering excellent service, we seek to provide a safe environment for our guests and collaborators with the implementation of national and international protocols of hygiene and quality Therefore, all the products used in our bars and restaurants go through these hygiene and quality protocols, ensuring that all guests served in our consumption centers can be completely confident in the quality of the products. We hope you will allow us to host you another time and be able to change your perception and enjoy the best view of Medano Beach.Warm greetings from Paradise!

10/10 – Excellent

Joseph Anthony, Las Vegas

Séjour de 4 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 8 avr. 2024
Hola, Joseph!Thank you for your recent visit. Your rating is very valuable to us, we look forward to seeing you again in your Home away from Home. Warm greetings from Paradise!

10/10 – Excellent

paul kevin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We try to visit Cabo 3-4 times a year. We always go to Casa Dorada. The resort is always beautiful and clean but it's really the staff that keeps us coming back. We are treated like family there.
Séjour de 4 nuits en janvier 2024
Luis Betancourt, Social Media Assistant a répondu le 15 mars 2024
Hola, Paul!Thank you for your comments! We appreciate that you return every time. For the Casa Dorada Family, it's a pleasure to make you feel special and we appreciate your trust and preference. We have a Recognition Program for our collaborators where they are rewarded for their hard work and mentions published by our guests. We look forward to seeing you again.Sunny greetings from Paradise!

10/10 – Excellent

Joanna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was a breeze and welcoming. The location of the hotel is perfect if you want to be steps from massages on the beach, great local eateries and bars. We had the junior suite. It had a beautiful view. This is my 5th time to Cabo and stayed at some beautiful resorts. I have to say the location of this one overshadows the others I’ve stayed at. If you just want to relax on the beach and swim in the ocean without having to take carts or a longgggg walk back to the room (especially when you forget something) this is a great small mini resort. The junior suite had everything we needed. It comes fully stocked if your a cook. (We didn’t cook). Furniture is not modern but not dated. It just feels like an authentic Mexican resort. Beds & couches are clean & comfy. In fact the room was spotless. It was jus the hubby and me but we are planning another quick getaway with the kids. Are booking here again but getting the garden floor room so the kids have easy access to the pool. I didn’t mention that they have a mini play structure perfectly located next to kids water play area, bar & fire pit. I also can not rate on all inclusive. We opted out. Filled my water canister 😉 and had some very delicious food in the many local spots. Best of luck and safe travels!
Séjour de 3 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 12 mars 2024
Hola, Joanna!Thank you for taking the time to write such a wonderful review, we appreciate that you have placed your trust in Casa Dorada Resort & Spa. We are pleased to know that you enjoyed your stay; from the facilities to the service provided by our staff, who take care of every detail to provide an unforgettable experience. We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. We can't wait to serve you once again. Sunny greetings from Paradise!

10/10 – Excellent

Henrietta

Voyage en famille, Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay at this property. It was very clean, staff were all attentive and it was in a perfect central location. The pool and beach club were excellent. The sushi and pizza bar had amazing dishes and we thoroughly enjoyed the drink service around the resort. We had great poolside snacks and cocktails - nothing was ever an issue. Would recommend this resort to anyone
Séjour de 3 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 11 mars 2024
Hola, Henrietta!Thank you for taking the time to share your positive experience with us. We are thrilled to know that you had such an incredible stay at Casa Dorada Los Cabos Resort and Spa. We are delighted to know that you enjoyed your stay from the location to the service provided by our staff, who take care of every detail to provide an unforgettable experience. On your next visit, you should also visit the Saltwater Spa to experience the Holistic treatments that offer unique and pleasant sensations that you will love!We will wait for you!Sunny greetings.

10/10 – Excellent

Tracey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rafael was the best bar experience, he gave me a great birthday celebration with drinks. The Italian restaurant do not remember the guy waiter name. I was about to leave. He surprised me a birthday cake. When people go the extra mile, with me just saying its my birthday made my experience the best. I also enjoyed the location, the view , people at registration was nice, and the extra towels request It made my 4 day stay the best.
Séjour de 3 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 11 mars 2024
Hola, Tracey!We appreciate that you have taken the time to write to us your feedback. The comments from our loyal guests are very important to us. We are pleased to know you enjoyed your stay, from the facilities, the location, and the service provided by Rafael our core mission is to provide the best service for the best experiences for our guests. We want to mention that we have a Recognition Program for our collaborators where they are rewarded for their hard work and mentions published by our dear guests. Greetings from Paradise!

10/10 – Excellent

Andre

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome experience
Séjour de 3 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 11 mars 2024
Hola, Andre!We appreciate that you have taken the time to give us your feedback. We are pleased to know you enjoyed your stay, from the facilities to the location.We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. Warm greetings!

8/10 – Bien

Charles Arlan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful rooms and staff great. Very noisy nightclub right in front of property. Unbearable after several days. The food and drinks very expensive but the views and location fantastic, Refrigerator and freezer did not work and they tried to sell us timeshares which is very annoying
Séjour de 9 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 11 mars 2024
Hola, Charles!We appreciate that you have taken the time to give us your feedback, especially for your kind comments about the service provided by our staff, who take care of every detail to provide an unforgettable experience. About the noise, unfortunately, we do not have control of outside noises. We have rooms with different locations that provide the best noise-free relaxation for our guests. On your next visit you can request availability, we will be happy to assist you.Sunny greetings!

4/10 – Médiocre

Johnny

Points forts : Service et personnel, état et installations de l’hébergement
Food drinks below average. Way to noisy with loud music from beach clubs. So loud it shook the room at times .
Séjour de 5 nuits en mars 2024
Luis Betancourt, Social Media Assistant a répondu le 11 mars 2024
Hola, Johnny!We appreciate that you have taken the time to give us your feedback. Over the years, Cabo San Lucas has grown from a small town to an international tourist destination, Casa Dorada has continuously looked for ways to innovate in order to provide the service our visitors deserve. Unfortunately, in some cases we do not have control of outside noises. We have rooms with different locations that provide the best noise-free relaxation for our guests. On your next visit you can request for availability, we will be happy to assist you.Greetings from Paradise!

8/10 – Bien

Duane

Séjour de 3 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 25 mars 2024
Hola, Duane!Thank you for your recent visit. Your rating is very valuable to us, we look forward to seeing you again in your Home away from Home. Warm Greetings from Paradise!

4/10 – Médiocre

D

Voyage en groupe
Points forts : État et installations de l’hébergement
We were on the wrong side of the building...noisy all nite.
Séjour de 21 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 28 févr. 2024
Hola!Thank you for taking the time to write to us, the opinions of our loyal guests are very important to us. Over the years, Cabo San Lucas has grown from a small town to an international tourist destination, Casa Dorada has continuously looked for ways to innovate in order to provide the service our visitors deserve. Unfortunately, in some cases, we do not have control of outside noises. We have rooms with different locations that provide the best noise-free relaxation for our guests. On your next visit you can request availability, we will be happy to assist you. We always want to provide the best service for our dear guests ensuring our guests enjoy their vacation.Greetings from Paradise!

10/10 – Excellent

Jose

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All rooms face the beach/ocean. While ground floor rooms do not have a view of the beach they provide easy access to the pool areas and to the beach
Séjour de 5 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 26 févr. 2024
Hola, Jose!We appreciate that you have taken the time to write to us and give us an excellent rating. We love to know you had such a pleasant stay with us. On your next visit, you should also visit the Saltwater Spa to experience the Holistic treatments that offer unique and pleasant sensations that you will love! We look forward to seeing you again.Greetings from your Home away from Home!

10/10 – Excellent

William

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is my third stay at Casa Dorada and every time is great. The staff the food and rooms always a pleasure to stay in Cabo!
Séjour de 3 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 26 févr. 2024
Hola, William!We appreciate that you have taken the time to write to us and give us an excellent rating. We love to know you had such a pleasant stay with us. We appreciate your kind comments about the resort and especially our staff. We look forward to seeing you again.Greetings from Paradise!

10/10 – Excellent

Giuseppe Angelo, Hanover

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Loved the staff, the beach, the location, and the rooms.
Séjour de 5 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 23 févr. 2024
Hola, Angelo!We appreciate you taking the time to write us such an outstanding review. We are pleased to know that you enjoyed the facilities and the service provided by our staff, who take care of every detail to provide an unforgettable experience. We hope that you come back very soon.Greetings from Paradise!

8/10 – Bien

Kathy Joanna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is one of my favorite. Great location, great view.
Séjour de 6 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 20 févr. 2024
Hola, Kathy!Thank you very much for your kind comments about our location. We are located at the swimmable blue flag Medano Beach just five minutes stroll from downtown and the marina of Cabo San Lucas. It’s a pleasure to make you feel special every time. We hope you come back very soon, we will be waiting for you!Greetings from your Home away from Home!

10/10 – Excellent

Daniel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pros: The food and the service was excellent. We did the All Inclusive package and never ran out of delicious things to try. The service was also amazing. We particularly enjoyed Monica, Jonathan, Chema, Sandra, Omar, and Miquel. Little Cons (and I’m almost embarrassed to say): The bathroom lighting was horrendous. The music at the pool was replayed every day; the same songs. Other than that, the beach was excellent as well as the views from Breakfast and Dinner. We thoroughly enjoyed our five day stay.
Séjour de 4 nuits en février 2024
Luis Betancourt, Social Media Assistant a répondu le 19 févr. 2024
Hola, Daniel!Thank you for taking the time to give us your feedback and for your amazing comments. We appreciate that our facilities, location, and service have been to your complete satisfaction. Our team takes pride in providing exceptional service. Monica, Jonathan, Chema, Sandra, Omar, and Miguel are very happy to be recognized by you!Greetings from Paradise!