Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travellers
by Tom from Scottsdale

This traveller left a rating score only Posted 22-Dec-2013 on Hotels.com
5 out of 5
for Everyone
by Kate from Arizona

Nice place to stay

Posted 15-Dec-2013
Pros: Clean comfortable rooms, friendly employees.
Location: Fun place to stay while shopping at the outlet malls
Great customer service!
5 out of 5
by Charles Perez from Az

Posted 13-Nov-2013 on Hotels.com
Excellent enjoyed the restaurants and Casino ,room was very clean comfortable with a great view
4 out of 5
for Everyone
by A verified traveller

Room and facility was great, food not so much

Posted 28-Oct-2013
Pros: Very clean, full of fun even for a non gambler
Cons: The Noodle Bar - horrible experience
Location: Just passing through for business
I ordered a carry out #1 sweet and sour chicken at The Noodle Bar . It was flavorless, so I went back downstairs and talked to the manager and they made me another. The second time around was just as bad. I had too long of a day to go back for the 3rd time, so I ended up throwing it away. I wouldn't recommend The Noodle Bar.
5 out of 5
by Gail from Chatsworth, Ca.

Posted 7-Jun-2013 on Hotels.com
The staff was amazing, could not ask for better. They were there to help 24/7. The most polite people I have encountered at any hotel. Cielo Restaurant was horrible, but that is the only negative I can say. Can't wait to go back.
5 out of 5
for Getaway With Friends
by Doug K from Sydney, Australia

Very good hotel at reasonable cost

Posted 4-Jun-2013 on Hotels.com
We only stayed one night on our travel from Las Vegas to Los Angeles and the hotel was all we needed. No complaints whatsoever and I cannot give more proper compliments because we did not spend much time there. Doug, Sydney, Australia
2 out of 5
by A verified traveller

Worn out hotel in good location

Posted 3-Jun-2013
Pros: Location was great for walking to restaurants and shops.
Cons: Beat up! Everything looks worn, scratched and stained!!
This hotel is WAY overdue for a facelift! The luxury feel that should come with such a modern and sleek aesthetic was completely missing because everything is worn, scratched, and stained! The location is great, but the dingy and dirty OLD modern decor was a real turn off.
5 out of 5
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 2-Jun-2013 on Hotels.com
4 out of 5
for Couples
by Deb H from Los Angeles

Nice stay but...

Posted 27-May-2013 on Hotels.com
Overall we had a nice stay at this hotel; however, the food was not so good! The buffet had a poor selection of food. The deserts were grand though. Breakfast at the coffee shop not much better. The eggs were overcooked and cold. Service was nice at both locations though.
5 out of 5
for Everyone
by Janet from Wickham Market, Suffolk IP13, UK

Very comfortable hotel

Posted 23-May-2013
Pros: The bed was very comfortable and the room was very nice size. The bathroom was large and the shower huge. I'm a bath person but it was fine.
Cons: The meal at Tacos and Tequila. It made me wish I'd just had tequila
Location: We were visiting relatives in the Beaumont area so it was very convenient
This is my second stay and I enjoyed it even more. It was not too busy and we didn't ever have to wait for the elevator and not very long for the valet service to bring the car. The only negative was the meal we had at Tacos and Tequila. The food was not very well prepared and some of the hot items were cold. The waitress did take 10 percent off the bill, but we would have preferred the food to have been better instead.