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Sleep Inn – Avis

2.5 out of 5
Sleep Inn
75 Inn Keepers Ln, Buffalo, NY

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 510 avis sur 1000." "
Note de 8 – Bien, d’après 334 avis sur 1000." "
Note de 6 – Acceptable, d’après 92 avis sur 1000." "
Note de 4 – Médiocre, d’après 42 avis sur 1000." "
Note de 2 – Terrible, d’après 22 avis sur 1000." "

8,8/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

robert

Séjour de 2 nuits en novembre 2022
Melanie Gonzalez a répondu le 28 nov. 2022
Dear Robert, Thank you for your rating on your recent stay with us. We appreciate your business and hope to see you again soon.

10/10 – Excellent

Lonnie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very comfortable stay!
Séjour de 2 nuits en mai 2024
j a répondu le 28 mai 2024
Dear Lonnie,Thank you for taking our online survey we appreciate your feedback. We hope to see you again soon.Kind Regards,Sleep Inn

10/10 – Excellent

Nathaniel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very kind and nice and capable.
Séjour de 1 nuit en mai 2024
j a répondu le 27 mai 2024
Dear Nathaniel,Thank you for taking our online survey we appreciate your feed back. We hope to see you again. Thank YouSleep Inn

10/10 – Excellent

Justin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place close to amenities, beautiful staff, very good breakfast, and decent room, thanks Sleep Inn!
Séjour de 1 nuit en mai 2024
Sleep Inn a répondu le 25 mai 2024
JustinThank you for taking the time to review your stay with us. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 – Bien

Lizbeth

Séjour de 1 nuit en mai 2024
Sleep Inn a répondu le 26 mai 2024
LizbethThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 – Médiocre

Xiayan

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
The sound of the air conditioning is too loud, and the shower spray switch is broken.
Séjour de 1 nuit en mai 2024
Front Desk a répondu le 25 mai 2024
XiayanThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Acceptable

Helen

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Traveled with 2 young kids. What I like: Free buffet breakfast Parking Close to restaurants and shopping malls Staff-attentive to customers needs E.g. checked in with kids-front desk lady asked for room preference. Staff replenish breakfast items timely. What needs to be improved: Waffle station: needs to be at least 2 stations as people just lining up and waiting for their turn. Maybe a ready to eat pancake will do as well rather than waiting. Sink is outside the washroom. I did not like the idea of touching the door after using the toilet. Room is a bit small. Shower is a bit outdated.
Séjour de 1 nuit en mai 2024
j a répondu le 22 mai 2024
Dear HelenThank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 – Excellent

Trequan

Séjour de 1 nuit en mai 2024
j a répondu le 21 mai 2024
Dear Trequan,Thank you for taking the time to take our online survey. We appreciate your feedback. We hope to see you again in the future.Kind Regards,Sleep Inn

10/10 – Excellent

T

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
First time there and loved it
Séjour de 2 nuits en mars 2024
j a répondu le 21 mai 2024
Dear Valued Guest,Thank you for taking the time to take our online survey. We appreciate your feedback. We hope to see you again in the future.Kind Regards,Sleep Inn

8/10 – Bien

JoAnn

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel, friendly staff and in very convenient area
Séjour de 1 nuit en mai 2024
Front desk team a répondu le 19 mai 2024
Dear JoAnn, thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Excellent

QI

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Although the hotel is not big, it feels very warm, the service attitude is very good, and the bedding is very comfortable. I will recommend it to my friends and relatives.
toby a répondu le 14 mai 2024
Thanks so much for your positive review. We aim to please.Staff

10/10 – Excellent

edgar

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
everything was perfect, i will come back
Séjour de 1 nuit en mai 2024
toby a répondu le 14 mai 2024
Thanks for your kind review. We look forward to seeing you again.Staff

10/10 – Excellent

DONNA

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I am concerned when booking on-line, in a different state, and sight unseen of the facility. BUT, i was so happy and delighted with Sleep Inn!
Séjour de 2 nuits en mai 2024
Front Desk a répondu le 11 mai 2024
DonnaThank you for taking the time to review your stay with us. We are happy you enjoyed your stay. We look forward to seeing you again!

8/10 – Bien

William

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
convenient
Séjour de 1 nuit en mai 2024
j a répondu le 10 mai 2024
Dear William,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 – Excellent

Alex

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff, excellent service. The name really speaks for itself. No outside noise and functioning AC which really helps get a good night’s rest.
Séjour de 1 nuit en mai 2024
j a répondu le 3 mai 2024
Dear Alex,Thank you for taking the time to our online survey. We appreciate your feedback. We hope to see you again soon.Kind Regards,Sleep Inn

10/10 – Excellent

Kelly

Voyage en famille
Points forts : Commodités
The hotel was clean and the pool was warm and the hot tub hot. The staff was friendly and check out was super fast and easy. We didn’t have the opportunity to have the breakfast unfortunately. We found the beds comfy and the room bright and clean.
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 29 avr. 2024
KellyThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. We look forward to your next visit.

10/10 – Excellent

Tonya

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved our stay, the stafe was welcoming, the breakfast was delicious, very clean and comfortable
Séjour de 2 nuits en avril 2024
Sleep Inn a répondu le 28 avr. 2024
TonyaThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!

8/10 – Bien

Christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 29 avr. 2024
ChristineThank you for taking the time to review your stay with us. We look forward to your next visit.

10/10 – Excellent

Stephanie

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was great, perfect for our needs. We will recommend Sleep Inn to others.
Séjour de 1 nuit en avril 2024
Sleep Inn a répondu le 28 avr. 2024
StephanieThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. We look forward to your next visit.

8/10 – Bien

Kasandra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, free parking, good customer service. Good breakfast. Close to shopping centre.
Séjour de 2 nuits en avril 2024
Sleep Inn a répondu le 26 avr. 2024
Dear Kasandra, thank you for taking our online survey. We appreciate your feedback. We hope we'll see you again in the future. Sincerely, Sleep Inn

10/10 – Excellent

Diane

Points forts : Service et personnel, état et installations de l’hébergement
Everything was great.
Séjour de 2 nuits en avril 2024
Sleep Inn a répondu le 27 avr. 2024
DianeThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 – Excellent

laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super comfy bed. Me and my dog loved it. 😊
Séjour de 2 nuits en avril 2024
j a répondu le 25 avr. 2024
Dear Laura,Thank you for taking our online survey. We appreciate your feedback. We hope we'll see you again in the future.Kind Regards,Sleep Inn

10/10 – Excellent

Marleah

Séjour de 2 nuits en avril 2024
toby a répondu le 13 mai 2024
Thanks so much for your positive review.We look forward to seeing you again, Donna.

8/10 – Bien

Vincent

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very Kind and room was clean. Property a little dated but no issues with it
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 22 avr. 2024
VincentThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!

8/10 – Bien

DiShee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed the pool and hot tub with the grand baby.
Séjour de 3 nuits en avril 2024
j a répondu le 22 avr. 2024
Dear Dishee,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

6/10 – Acceptable

Kaylan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 23 avr. 2024
KaylanThank you for taking the time to review your stay with us. We appreciate your feedback and look forward to seeing you again!

10/10 – Excellent

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient and inexpensive
Séjour de 4 nuits en avril 2024
Front Desk a répondu le 21 avr. 2024
LindaThank you for taking the time to review your stay with us. We very much appreciate and value your feedback. We look forward to seeing you again.

4/10 – Médiocre

Susan

Voyage de couple
Points forts : Propreté
Need more towels & more hot water
Séjour de 1 nuit en avril 2024
Sleep Inn a répondu le 20 avr. 2024
SusanThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Excellent

Kathryn

Voyage en famille
Very comfortable beds!! I’d stay here again.
Séjour de 1 nuit en avril 2024
Sleep Inn a répondu le 20 avr. 2024
KathrynThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We look forward to seeing you next time you visit.

10/10 – Excellent

catherine

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Sleep Inn a répondu le 20 avr. 2024
CatherineThank you for taking the time to review your stay with us. We are pleased you enjoyed your time here. We look forward to seeing you next time you are in town.

10/10 – Excellent

Brandi

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent place with affordable prices! staff was friendly and very helpful! Breakfast was hot and delicious! Convenient location close to everything. 5 stars for sure
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 17 avr. 2024
BrandiThank you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback.

8/10 – Bien

Taj

Séjour de 1 nuit en avril 2024
j a répondu le 7 mai 2024
Dear Taj,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 – Excellent

Danielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 17 avr. 2024
DanielleThank you for taking the time to review your stay with us. We greatly appreciate your feedback. We look forward to seeing you again.

8/10 – Bien

Donald

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff, nice clean room. The free breakfast left something to be desired but it usually does. The area outside of the hotel was littered with trash, old shopping carts, and various debris but didn’t feel unsafe.
Séjour de 2 nuits en avril 2024
Front Desk a répondu le 15 avr. 2024
DonaldThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 – Bien

Briana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Front Desk a répondu le 15 avr. 2024
BrianaThank you for taking the time to review your stay with us. We look forward to seeing you again.

10/10 – Excellent

Pedro

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel muy bueno, limpio y tranquilo. El personal muy atentos y amables. Definitivamente me volveré a quedar.
Séjour de 6 nuits en avril 2024
Sleep Inn a répondu le 14 avr. 2024
PedroThanak you for taking the time to review your stay with us. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We look forward to your next visit.

8/10 – Bien

Natalya

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff very accommodating to me and my husband
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 12 avr. 2024
NatalyaThank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very convenient location for all we wanted to do around Buffalo. Helpful staff.
Séjour de 3 nuits en avril 2024
Sleep Inn a répondu le 11 avr. 2024
NancyThank you for taking the time to review your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 – Excellent

michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly. Kids loved the pool. Nice selection at breakfast buffet
Séjour de 4 nuits en avril 2024
Front Desk a répondu le 11 avr. 2024
MichaelThank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed your time with us. We look forward to seeing you again.

8/10 – Bien

Robert JP

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My only problem was the wifi did not work properly.
Séjour de 3 nuits en avril 2024
Sleep Inn a répondu le 10 avr. 2024
Robert JPThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 – Excellent

Thomas, Quarryville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lots of trash across street.
Séjour de 3 nuits en avril 2024
Front Desk a répondu le 10 avr. 2024
ThomasThank you for taking the time to review your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 – Excellent

Lindsay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Only downside was that I couldn't stay longer; although that was due to the solar eclipse. Absolutely lovely stay, adored the staff, cute room, and good breakfast!
Séjour de 7 nuits en mars 2024
Sleep Inn a répondu le 9 avr. 2024
LindsayThank you for taking the time to review your stay with us. We are happy to hear that you enjoyed staying with us. We look forward to seeing you again.

8/10 – Bien

RIchard

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités
I was first assigned the a very noisy room. When I pointed out the problem the next morning I was moved to a very quiet room. Much better. Be sure to avoid the lower floors near the elevator and the room in front above the front desk. The ventilator for the whole building needs repair or replacement it makes constant NOISE!
Séjour de 3 nuits en mars 2024
j a répondu le 4 avr. 2024
Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 – Excellent

Angela Rose

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved it
Séjour de 2 nuits en mars 2024
j a répondu le 4 avr. 2024
Dear Angela Rose, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 – Excellent

ANNA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was very nice and helpful. The pool and hot tub were clean, well maintained...nice!
Séjour de 2 nuits en mars 2024
j a répondu le 4 avr. 2024
Dear Anna,Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sleep Inn

10/10 – Excellent

Jennifer

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Garbage next to hotel
Séjour de 1 nuit en mars 2024
Sleep Inn a répondu le 31 mars 2024
JenniferThank you for taking the time to review your stay with us. We do apologize for the unkept surrounding area. We look forward to seeing you again.

10/10 – Excellent

Madeline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Staff were great , from the moment we checked in until we checked out , very friendly , helpful and courteous .Big shout out to all the wonderful people who work here .👍👍
Séjour de 3 nuits en mars 2024
j a répondu le 4 avr. 2024
Dear Madeline,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kind Regards,Sleep Inn

8/10 – Bien

Oscar

Points forts : Service et personnel, état et installations de l’hébergement
More varieties of breakfast
Séjour de 2 nuits en mars 2024
Sleep Inn a répondu le 31 mars 2024
OscarThank you for taking the time to review your stay with us. We appreciate your feedback and will look into the breakfast options.

6/10 – Acceptable

Jason

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Very dated. Bed was like a rock.
Séjour de 1 nuit en février 2024
toby a répondu le 29 mars 2024
We are sorry you found your mattress to firm. The mattresses are standard for Choice Hotels, and all are relatively new. Thank you for staying with us,Staff

8/10 – Bien

Paul

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff, clean room, nice pool and hot tub, and convenient to places visiting. Surrounding area is a bit trashy. Some homeless people hanging out near the property.
Séjour de 3 nuits en mars 2024
Sleep Inn a répondu le 28 mars 2024
PaulThank you for taking the time to review your stay with us. We look forward to seeing you again.