Exterior
Check availability

Reviews of Ian Hotel

3 out of 5
Ian Hotel
Niceto Vega 5832, Buenos Aires, Capital Federal

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 334 reviews" "
Rating 8 - Good. 130 out of 334 reviews" "
Rating 6 - Okay. 58 out of 334 reviews" "
Rating 4 - Poor. 18 out of 334 reviews" "
Rating 2 - Terrible. 9 out of 334 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
small scale.
Stayed 1 night in Nov 2023

10/10 Excellent

ALEJANDRA

Stayed 2 nights in Mar 2023
Response from Sales Manager on Apr 9, 2023
Estimada Alejandra,Agradecemos haberse hospedado en ianHotel! El staff de ianHotel le agradece su colaboración. Deseamos poder volver a recibirla en nuestro hotel.Saludos cordiales,

8/10 Good

Mariela

Stayed 1 night in Mar 2023
Response from Sales Manager on Apr 9, 2023
EstimadaAgradecemos haberse hospedado en ianHotel! El staff de ianHotel le agradece su colaboración. Deseamos poder volver a recibirla en nuestro hotel.Saludos cordiales,

8/10 Good

Graciela

Stayed 2 nights in Mar 2023
Response from Sales Manager on Apr 9, 2023
EstimadoAgradecemos haberse hospedado en ianHotel! El staff de ianHotel le agradece su colaboración. Deseamos poder volver a recibirla en nuestro hotel.Saludos cordiales,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good, clean hotel
Room was clean and comfortable.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Sales Manager on Feb 26, 2020
Estimado Agradecemos haberse hospedado en Howard Johnson Inn Palermo! Sus comentarios contribuyen a optimizar nuestra atención, para poder brindar un mejor servicio a nuestros clientes! El staff de Howard Johnson Inn Palermo le agradece su colaboración. Deseamos poder volver a recibirla en nuestro hotel. Saludos cordiales,

8/10 Good

CHARLES, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Fantastic location to be immersed in local culture. Safe. Just a couple blocks from some amazing restaurants and bars in Palermo Buenos Aries. Far from touristy parts. Cabs are cheap and easy to get. Hotel is comfortable and clean. Staff is outstanding. Very generous continental breakfast. Highly recommend.
Stayed 5 nights in Dec 2019
Response from Sales Manager on Feb 26, 2020
Estimado Agradecemos haberse hospedado en Howard Johnson Inn Palermo! Sus comentarios contribuyen a optimizar nuestra atención, para poder brindar un mejor servicio a nuestros clientes! El staff de Howard Johnson Inn Palermo le agradece su colaboración. Deseamos poder volver a recibirla en nuestro hotel. Saludos cordiales,

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We are a family of 4 and booked this hotel for a layover night between flights within Argentina given its proximity to the national airport. The hotel served its purpose but was basic. The Palmero Neighborhod is the gentrified neighborhood of Buenos Aires and hosts the hip night clubs in the city. This hotel is 2-3 blocks away from what looked looked like 5 very popular night clubs so its well located and better suited for youngsters looking to party late into the night
Stayed 1 night in Jun 2019
Response from Sales Manager on Jun 26, 2019
Estimados, Agradecemos haberse hospedado en Howard Johnson Inn Palermo! Sus comentarios contribuyen a optimizar nuestra atención, para poder brindar un mejor servicio a nuestros clientes! El staff de Howard Johnson Inn Palermo le agradece su colaboración. Deseamos poder volver a recibirlo en nuestro hotel! Saludos Cordiales, Howard Johnson Inn Palermo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and comfortable. Polite staff. nice location. Good internet.
Stayed 9 nights in Dec 2018
Response from Sales Manager on Jan 6, 2019
Estimados, Agradecemos haberse hospedado en Howard Johnson Inn Palermo! Sus comentarios contribuyen a optimizar nuestra atención, para poder brindar un mejor servicio a nuestros clientes! Lamentamos que su experiencia no haya sido la deseada, y no hayamos podido cumplir con sus expectativas, tendremos en cuenta sus sugerencias para poder mejorar! El staff de Howard Johnson Inn Palermo le agradece su colaboración. Deseamos poder volver a recibirlo en nuestro hotel!

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Yamila Melgarejo - Sales Manager on Oct 30, 2018
Estimada Muchas gracias su opinión! Es muy importante para nosotros recibir sus comentarios para poder trabajar en la mejora de nuestros servicios Deseamos volver a tenerlo pronto entre nuestros huéspedes! Saludos cordiales

8/10 Good

Jackie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable!
Great hotel. The location isn’t too bad. Though it’s where there are numerous car shops all around the hotel. That’s why I gave it a 4/5. Otherwise, the hotel is lovely.
Stayed 4 nights in Feb 2018

6/10 Okay

Zenon

Disliked: Property conditions & facilities
Reasonable hotel
Although the hotel is apparently new, the room refrigerator did not work and the handle of the hot water in the shower was broken, showing poor maintenance. The staff, however, were very friendly and helpful and the hotel is located very close to several nightclubs, restaurants and bars.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, not groundbreaking. Bad wifi.
Room is fine, reception helpful, breakfast lean but had no toilet paper? (Quickly remedied)
Stayed 1 night in Nov 2017

10/10 Excellent

Gary, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As advertised
Almost exactly as expected, simple, clean and good value
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Friendly and helpful staff. Great breakfast. Clean rooms.
Stayed 2 nights in Jul 2017

8/10 Good

Carlos, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
Well located, close to bars and restaurants. I would recommend to use Uber for transportation.
Response from J.Escobar on Feb 23, 2017
Dear guest, we appreciate your comments. We hope to see you again! Best regards,

6/10 Okay

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean hotel
The hotel is located in a residential area, close to family restaurants.
Response from General Manager on Oct 26, 2016
Dear Guest, thank you very much for your comments. They know that they help us to improve every day the quality of our services. We hope to see you on another occasion. Best regards,

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel near the nightlife in Palermo
I stayed for a weekend in Palermo, considering a great area of bars, restaurants and discos. The hotel is little far from downtown area, Puerto Madero, shopping centers and others. At all, I recomend it.
Response from Jennifer Escobar on Apr 30, 2016
Dear Juan Pablo, thank you very much for your comments. Know that they help us to work in the services offered to our guests. Will be happy to hear from you again! Best regards

8/10 Good

Miguel, Montevideo

Liked: Cleanliness, staff & service, room comfort
Nice hotel close Palermo restaurants area
Good perfomance for the rate. The location is not the best y Palermo but i did not find a hotel near the hot area.
Response from Jennifer E. on Dec 23, 2015
Dear Guest, thank you very much for expressing your opinion, which helps raise our growth to achieve service excellence. We hope your visit at another time. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
I love this Hotel. the best staff and great breakfast at the best location. WiFi needs to improve.
Response from Jennifer Escobar on Feb 6, 2016
Dear Guest, thank you very much for your time and comments, know that they help us to continue working every day to exceed the expectations of our guests. We hope to receive a new opportunity. Best regards

10/10 Excellent

Eduardo, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Hotel - Great location
I love this Hotel. the best staff and great breakfast at the best location. WiFi needs to improve.
Response from Jennifer Escobar on Feb 13, 2016
Dear Guest, thank you very much for expressing their opinions, they help to raise our growth to achieve service excellence. We hope your visit at another time. Best regards

6/10 Okay

jose carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

jackie, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Quiet and clean.
Staff helpful but some more knowledgable than others.

10/10 Excellent

EDUARDO, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the Hotel to stay
great location, the best personnel, delicious breakfast included.

10/10 Excellent

EDUARDO, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Outstanding personel and excellent customer service. best location, close to the coolest restaurants and bars.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Short Stay
We were only at this hotel for a few hours, having arrived late at night and leaving early the next morning. The service at reception was great, very helpful in arranging our transport to the airport and giving us tips for our return to Buenos Aires a few weeks later. Room was clean and comfortable.

8/10 Good

gisella, ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experiencie
it was my second time in buenos aires after 5 years, i liked even more because is a city where you can do many things, theater, parks, gastronomy, even talk with the taxi driver you can know more about the country.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Not good, we were there for business, the facilities and service for the meetings was terrible.

2/10 Terrible

Kary, Mesquite, NV

Disliked: Staff & service, property conditions & facilities, room comfort
24/7 building lock up"jail"
This HJ rooms, bathrooms, etc are very very very small. Pictures on web lies. My review title is Jail, because every time a visitor comes to your room, they have to register and show ID all the time even when they already know you. I think they should relax more. I felt like they treated my family like criminal or something like that specially at night. The front door of the building is always locked 24/7 the girl that works at night is so rude. I told her that her customer service sucked. We spend a lot money there. If you consume anything from the minibar in your room, pay attention they will over charge. I wouldn't recommend this HJ location they dont have any amenities. I will not come back to this HJ. Next time I will rent an apartment. It's cheaper and you can relax more.

10/10 Excellent

Michel Bigras, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not to far from metro
Our stay was very, very nice; the hotel is not so far from everything and it is very satisfying. The staff is charming

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
inexpensive centrally located in Polermo
friendly competent staff ; within walking distance of all the wonderful stores, restaurants and milongas in Palermo

8/10 Good

Jesper, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for money

10/10 Excellent

Monica, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
It was a very good experience!

6/10 Okay

Marjeta, Slovenia

Liked: Cleanliness, property conditions & facilities
Good location, avoid if you want a nice breakfast
Location of the hotel is good, in the calm neighbourhood, safe to walk in the night as well. Room on the backside of the hotel are quiet, no noise. Receptionists (not all but most-language barrier) are extra helpful. Breakfast is awful, one sort of salami and cheese, joghurt, celerals, bakery products, that's it. Hotel doesn't have a kitchen. What a pitty... there could be at least a toaster.

10/10 Excellent

Ian, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & great service
The rooms are very clean and comfortable, the beds are very comfortable, the breakfast is nice, and the service from the front desk is exceptional. The only downside at all is the neighborhood is a little disconcerting at night if you are walking.

10/10 Excellent

Eduardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME STAY
Congratulations!! Awesome place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fatima, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little but comfortable
The employees are very kindly

8/10 Good

helen, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great rooms in an ok neighborhood
We were pleasantly surprised by the hotel itself and by the neighboring restaurants and shopping which were very very good. The rooms were very clean and comfortable especially the bathrooms. It was the first hotel in argentina that felt like an American hotel because of the space and quality. The neighborhood was deceiving. Its located in an area that was primarily residential but now people have made it into an area to visitfor foodies. We were able to find really good indian, asian fusion, italian, and medeterranean food here. It was a wonderful surprise. The people at the front desk were really nice and accomodating. The hotel is secure with a doorman that opens and locks the front door behind you. Overall It was a wonderful place to stay. If you are looking for a hotel to visit all the different neighborhoods I wouldnt recommend it because taxis to and from the other neighborhoods will cost 80+ pesos each way but if you wanna explore palermo than by all means check in here

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Out Of The Way Gem
We stayed a total of six nights with a break to go the Igwazu Falls. The hotel safely kept out checked baggage for us while we traveled with out samll carryon. The hotel staff was very friendly and informative. It was a bit out of the way from the major tourist areas but the front desk staff was extremely helpful with directions and information. We found the area very safe and enjoyed staying there. All the staff was excellent.

10/10 Excellent

Gilbert family, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the suburb of Palermo
We stayed here as it was near to where our son is living. It's about 1 hour from the airport. It's a good walk into trendy Palermo or a short taxi ride. Not sure how far central historical Buenos aires is or the ease of getting there from this area. The staff were lovely, attentive & spoke English. Breakfast was a good 'perfectly formed' continental selection in buffet style in a small dining modern minimalistic area and patio. Very fresh & enough to choose from. The bedrooms were large modern & well appointed with a balcony. Bathroom modern & a good shower too! Lovely start to our stay

8/10 Good

Heloisa, Brasilia, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel In palermo
Big room with 2 double beds, clean and well decorated, big bathroom with good amenities, very good breakfast, would definitely stay again. As I just spent the night, don't have much to say about the location and transportation

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for business/ great customer service
personnel very friendly/ room very clean, great for business, free wifi, great breakfast

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay at Howard Johnson Palermo
I stayed two nights in December 2012 and have only good things to say about the stay. The staff was friendly and helpful. The room was very nice, clean and with a very comfortable bed. The location is convenient close to the restaurants and shops in the Palermo area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
rooms too small located on busy street
Food service other than breakfast would have been great .

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Hotel
Clean, safe hotel but not overly exciting. Also, located on a very busy street, a bit far from the better parts of Palermo.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
If your ages between 30-50 stay here. Staff is great! Pretty reasonable! Also it's in a great location in BA. The neighborhood is what makes this hotel.