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Reviews of Callao Plaza Suites

3 out of 5
Callao Plaza Suites
Avenida Callao, 930, Buenos Aires, Capital Federal

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 127 reviews" "
Rating 8 - Good. 51 out of 127 reviews" "
Rating 6 - Okay. 25 out of 127 reviews" "
Rating 4 - Poor. 17 out of 127 reviews" "
Rating 2 - Terrible. 9 out of 127 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent because it is a beautiful part of the city with a lot of restaurants and shops and close to all main attractions that the city has to offer. 24hs security (very friendly).
Stayed 23 nights in May 2019

8/10 Good

Ricardo F

Liked: Cleanliness, property conditions & facilities, room comfort
Callao Plaza Suites
Convenient and safe location. Plenty of restaurants and shops nearby. The famous bookstore "El Ateneo" it's is only 200 meters from the place. Walking distance to several iconic places, but is also possible to get a taxi, UBER or public transport 8in this situation you must buy and charge a local card named SUBE). For the summer season, there is a swimming pool, which an oasis in Buenos Aires city. Fitness space is limited.
Stayed 18 nights in Dec 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Every thing was good
Stayed 5 nights in Nov 2017

4/10 Poor

Veronica, US

Disliked: Staff & service, property conditions & facilities
Great location & disappointing amenities
The phone line was down during the whole stay (4 nights). For those without cellular roaming, it is painfull to be isolated, unable to receive or make a single call. Extremely noisy neighbors returning at 5 am from the disco. and turning on loudly their Colombian music. No staff was available at that time. Doors are old and walls pretty thin...
Response from Manager on Jan 27, 2017
Dear Veronica, we greatly regret what happened during your stay. Callao Plaza Suites has the assistance of 24 hours in the hotel Babel Recoleta, establishment of the chain. We hope they will choose us again and provide them with a quality service.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
central location
The principal problem was the poor maintenance in the room (walls and floor) and the bad first looking of the bed. In general, they need more effort because the location is great.

8/10 Good

Huck57, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place
Really clean and convenient (sink/stove). Management was very accommodating. Two blocks from Santa Fe and Subte. Would stay again.

8/10 Good

FWL, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job
The first room were were offered was a smoking room and looked very worn and uninspiring. They moved us to a nonsmoking room that was night and day better. Clean, convenient (with the small kitchen), and great value for the money. Also, the management was really responsive and accommodating. Pool was a nice addition for the kids.

4/10 Poor

miguel, Australia - ACT - Canberra

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired, Old; Value: Over-priced; Service: There was only a doorman; Cleanliness: Grubby; photos don't match location

8/10 Good

William, USA

Liked: Property conditions & facilities
Cost was worth It
Not bad, not bad at all. The manager was very helpful and so was the front desk staff. I would definitely stay here when I return to BA.

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Apartment for a Weeks Stay in Buenos Aires
My Apartment was overlooking the Pool and was nice and quiet. Its a great location with 24 hours Reception/Security.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness
This apartment hotel is clean and convenient. For the price it is a good value.

8/10 Good

Bruce, Bethesda md USA

Liked: Cleanliness, property conditions & facilities, room comfort
Great, except for...
Not a hotel. These are 4 or7 suites in an office bldg, ergo no concierge persons to help out. BUT room was comfortable -bed was fantastic! - had fridge, micro, sink, etc., and location was very convenient to subte and walking destinations. We were met 1st day by rep who spent an HOUR explaining everything; how to work the micro and the TOASTER for Crissake! Then she asked about our plans, and the travel agent came out. She ended up booking a day trip to an estancia for us, which was good. Her credibility collapsed when we asked her about an overnite trip to Colonia, Uruguay, and she quoted us a hotel rate of $200 a nite EACH - total of $400. But she did give us some helpful suggestions otherwise. Very strange approach tho.

10/10 Excellent

Juan, Aspen, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, good price
if the price doesn't go up, I will book here the next time I go to Buenos Aires for sure.... it is perfect for me.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
only one problem
I do not speak any Spanish and the office in not on the site. A security man with only SpanishThe office was serveral miles away. Just no way to ask questions or where a store is located.

10/10 Excellent

Claudia, Lakeland, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This is more an apartment that a hotel so you don't have room service or other amenities but we didn't care. I thought it was great because it has a kitchennette and a table, a futon. You can entertain in your room if you want to.The view to the Plaza (square) was unbelievable. The location is excellent. You can walk everywhere. Would definetly recommend.

2/10 Terrible

María, Montevideo

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
blankets (there were hairs when we uncovered the bed), furniture in bad conditions

8/10 Good

Rosemary, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient & plenty of space
This place was a good location and rooms at the back very quiet away from any street noise. Plenty of space in the room and adequate "quick meal" facilities. The room was in dire need of new carpet but shampooed on the day we arrived so it was clean enough. New paint & carpet was scheduled for "next week" - if this did take place, the room would be an excellent choice. Very good service from the agency representative who met us with the key and provided local information.

10/10 Excellent

George, Chicago, il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, and Amazing Service
This was the best place I stayed at during my month long South American trip. Great Location! All the staff was wonderful, and the accommodations were nicer than anticipated. Modern, comfortable, clean, and convenient.

2/10 Terrible

roy, Sao Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful
I wrote above .

4/10 Poor

Silvia, Campo Grande/Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities
i will not go bacj again
I didin' like the hotel: it is not clean, there was not anybody at the hotel to complain about the room, at the reception desk there was only a man responsible for security, nothing else was his responsability!

8/10 Good

Kurihara, Ribeirão Preto, SP

Liked: Cleanliness, property conditions & facilities, room comfort
It´s not a hotel!
Actually it is not a hotel, it is a flat, cause doesnt have a room service, a restaurant, a breakfast.... In despite of that, Callao Suites offers a comfortable room in a great localization, with an actrative price! It is worth staying here!

10/10 Excellent

silvana, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, you can go there!
Excelent, really good location, excelent services, mirrors all over one of the walls (this is so important for a woman!), very well decorated, very very very friendly people, i loved all and will come back.

8/10 Good

Colin, Carlsbad

Great location and price; needs polishing up.
For the price this accommodation is a good base to explore Barrio Norte and Recoleta. The negatives were the poor lighting in the apartment; a certain stale smell, and dirty curtains and carpet. It needed a repainting. Some of the kitchen equipment needed to be replaced. Also there are no apartment staff at the location apart from the door guard. It was also very noisy during the day due to construction in the adjoining building. The pool was being repainted when we stayed. The positives are it is secure, well located, and quite large. Daily maid service was included.

8/10 Good

Rafael, Sao Paulo, Brazil

Liked: Staff & service, room comfort
Callao Plaza Suites
Nice rooms near Recoleta and Congress

8/10 Good

Verified traveller

Liked: Room comfort
A mixed review
Good location to subway and taxis. Spacious and kitchen helpful to make small meals. Internet and wireless available, but not consistent. This is a rented apartment, not a hotel so the cleaning service and other check in services limited; had to ask for clean towels and bed linen changes. Carpet very dirty and hotel a little smelly. Price reasonable compared to what can be safely found online, but with a little more research upon arrival, less expensive options may be available through talking to locals.

6/10 Okay

Theo, Melbourne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good location
Callao Plaza Suites is in a good location,5minutes from Subway line,room was quite adequate and clean but there was no room safe to lock valuables away.Towels in bathroom not changed once in week we stayed.

6/10 Okay

Ana

Disliked: Staff & service
Good location Hotel
Callao Plaza Suites is actually an apart hotel: so there are no hotel services. There's usually one person looking after the desk downstairs but this person is manly a 'door man', do not expect them to be friendly or helpful - they will buzz you in and out of the building though! The rooms are ok and clean (there are cleaners that come every day). The location is perfect. Walking distance from the 'main' Recolletta area, and easy to public transport that can take you to all other sights of BA. Restaurants, cafes, supermarkets, great shopping street, all around the corner. This apart hotel is perfect if you are not going to spend a lot of time in the room and need good location, good price and a clean, ok room.

6/10 Okay

Dario Angel

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Desepcionado
Me voy muy desconforme con el d estrato del personal de recepción, vendieron dos veses el apart q yo había alquilado y desp. de haber maltratado a mi esposa ni siquiera recibimos una disculpa... El apart, muy poco mantenimiento para lo que cobran...Si no reclamo la factura varias veces, no se si me la envían. La verdad desepcionado de la gente q trabaja en Callao Plaza Suit, no volvería.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Estuve muy comoda. Le falto caja de seguridad. La piscina esta en optimas condiciones.
Stayed 4 nights in Jan 2019
Response from Babel Aparts on Apr 30, 2019
Estimada, gracias por elegir Babel Aparts. Nos alegra saber que disfrutó de su estadía en nuestras instalaciones, gracias por habernos puntuado. Nos complace comunicarle que recientemente adquirimos nuevas cajas fuerte por lo cual todos nuestros departamentos cuentan con este equipo para su comodidad y seguridad. Le agradecemos su comentario ya que este nos ayuda a mejorar nuestro servicio y esperamos recibirla nuevamente en su próxima visita a Buenos Aires. Equipo Babel Aparts.

8/10 Good

Fabian, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron impuesto que no me aclararon previamente que existen
Stayed 1 night in Oct 2018
Response from Equipo Babel Aparts. on Dec 1, 2018
Estimado Fabian, Gracias por elegir Babel Aparts, nos alegra saber que le ha gustado su estadia. el impuesto que menciona esta expresado en la pagina por donde contrata de que no esta incluido en el valor es por ellos que el establecimiento se encarga de cobrarlo, agradecemos su comentario que nos ayuda a mejorar el servicio.lo esperamos nuevamente. Equipo Babel Aparts.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien cumplió con las expectativas
Response from callao plaza suite on May 10, 2018
Estimado, Gracias por elegir Callao Plaza Suites Nos alegra saber que le ha gustado el departamento.La esperamos nuevamente. Agradecemos su comentario que nos ayuda a mejorar el servicio. Equipo Babel Recoleta

6/10 Okay

Carlos

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Olor a humedad!!
soy cliente de esa firma, pero es la 1ra vez que voy a esa direccion, siempre voy a Callao al 1000 y al 1200. Lamentablemente tengo que decir que , si bien la ubicacion es buena, al entrar al dpto, el olor a humedad de las alfombras dejo mucho que desear, cosa que no pasa en los otros ya que no tienen. Eso deberian de solucionarlo en breve, porque los 2 dias que estuve tuve que abrir las ventanas de otra manera era imposible permanecer. Por lo demas todo correcto-
Response from callao plaza suites on May 8, 2018
Estimado Carlos, Gracias por elegir Callao Plaza Suites Agradecemos su comentario que nos ayuda a mejorar el servicio. Equipo Babel Recoleta

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la estadía
Response from Callao Plaza Suites on May 11, 2018
Estimada Veronica, Gracias por elegir Callao Plaza Suites. Nos alegra saber que le ha gustado el departamento.La esperamos nuevamente. Agradecemos su comentario que nos ayuda a mejorar el servicio. Equipo Babel Recoleta

2/10 Terrible

Maria Luciana

Disliked: Staff & service, property conditions & facilities
Una decepción
La verdad horrible . El edificio de afuera y las cosas generales bien . Moderno . Limpio . El departamento horrible . Una de oracion malisima. La cama espantosa , llegamos a ls 12 de la noche con bebé y la llave debíamos buscarla a 3 cuadras . Es cierto q después leí en la reserva que así decía , pero debería estar mejor explicado , porque no es lo habitual
Stayed 1 night in Dec 2017
Response from Callao Plaza Suites on Jan 31, 2018
Estimada maria luciana, Gracias por elegir Callao Plaza Suites ,nuestro departamento de housekeeping esta haciendo inventario y compra para renovar el equipamiento. el check in se realiza en rodriguez peña 1063 exactamente a una cuadra del donde se alojo le recuerdamos que esta informacion esta al momento de realizar la reserva, tambien por motivos de seguridad para nuestros huespedes contamos con recepcion las 24hrs. Agradecemos su comentario que nos ayuda a mejorar el servicio.

6/10 Okay

Leo, Sao Paulo

Buena Ubicación
Ubicación excelente y con lo necesario para estadia corta. Faltaría Renovar las sábanas y toallas.
Stayed 2 nights in Dec 2017
Response from Callao Plaza Suites on Feb 1, 2018
Estimado, Gracias por elegir callao plaza suites. Nos alegra saber que le ha gustado su estadía. El departamento de housekeeping esta realizando inventario y compra para renovar el equipamiento. Agradecemos su comentario que nos ayuda a mejorar el servicio. Lo esperamos nuevamente. Callao Plaza Suites

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN DESASTRE!!!
No fue lo que esperabamos, nunca avisaron ni desde la página hoteles.com ni desde el hotel, que el check in se debía hacer en otra dirección, llegamos a la dirección apuntada en el boucher y nos mandaron a otro hotel, allí se debía hacer primero el check in para luego volver al edificio donde tienen los departamentos, tuvimos que cargar con las valijas por la calle, tanto para el check in como para el check out... la habitación estaba sucia, los acolchados y almohadas rotos y manchados, los muebles en mal estado, faltaban manijas, pedí una habitación para 3 y me dieron una con 2 camas de la cual una de ellas era un sillón, nunca nos dejaron shampoo, crema enjuaje ni jabon, cuando hicimos el reclamo nos trajeron 1 SOOBRE DE CADA UNO, pareció una tomada de pelo siendo que era obvio que 3 personas necesitan 3 sobres de shampoo... eso en rasgos generales...no volvería ni recomendaría este lugar a nadie más.
Stayed 7 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Estuvo todo relativamente bien, pero la llave funcionaba mal y las sábanas eran un poco chicas para la cama.
Stayed 2 nights in Oct 2017

8/10 Good

julyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
voltaria
O flat é simples, mas não deixou a desejar. ótima localização, próximo ao metro e restaurantes, numa região muito boa da recoleta. Vale a pena para quem passa o dia batendo perna e deseja o ap apenas para descansar.
Stayed 5 nights in Sep 2017

6/10 Okay

leo, Brasil

Disliked: Cleanliness, room comfort
buena Ubicacion
Buena ubicación. Les falta mantenimiento y la cocina está sin completar con lo básico para estadías. La limpieza es mediocre y La toallas merecen un aparatado aparte. Si busca ubicación y solo si está con buena tarifa hospédese aquí.
Stayed 2 nights in Sep 2017

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor relação custo X benefício de Buenos Aires
Muito boa a relação custo X benefício! Adoramos.
Stayed 15 nights in Jul 2017

6/10 Okay

Isaías CUELLO, Bien

Liked: Room comfort
Disliked: Cleanliness, staff & service
Sin servicio
Una lástima porque realmente por la ubicación y las características tienen todo para ser un excelente hotel. Llegué y me comentaron que por un problema de infraestructura me debían entregar otra unidad en otro edificio. No me pareció descabellado así que acepté sin problemas. La suite era cómoda y realmente muy bien ubicada. La habían preparado para un solo huésped y eramos 2. Llamé y avise y me prometieron corregir la situación al día siguiente. Nunca lo corrigieron. Al entrar me comentaron que el servicio de limpieza se hace día de por medio. Nunca fueron, pasé toda mi estancia con la habitación sin limpiar, las mismas toallas, y al último comprando jabón y shampoo porque el servicio nunca fue. Llamé y con excelente predisposición les comenté que no habían limpiado que por favor al otro día pasen. Me dijeron que sin falta..... todavía los estoy esperando. Cuando pedí el libro de quejas me dijeron que no tenían.
Stayed 3 nights in Jul 2017

6/10 Okay

Thalita, Brasil

Disliked: Cleanliness
Poderia ser melhor
Apartamento próximo a metrô e avenidas principais como Av. Santa Fé e Av. Córdoba. Facil acesso a linha de metro e várias linhas de ônibus. Ao lado de vários restaurantes e mercados. Não há serviço de quarto, os porteiros do prédio são bem atenciosos. Há limpeza a cada 2 dias no quarto. Não gostamos quanto a estrutura do apartamento: 1 - foi solicitado apartamento para fumantes (nos deram esta opção no expedia) quando chegamos lá, não existe esta opção. É proibido fumar nas dependências do prédio. 2 - o box do banheiro é de cortina, horrível para tomar banho e a agua vaza pelo banheiro todo, molhando o carpete do corredor que já está até um pouco mofado e com cheiro ruim. 3 - a chave é retirada em outro local, o que é muito ruim quando você está cheio de malas, ou seja, você desce do taxi em outro local, pega a chave e depois vai andando até o apartamento carregando as malas pesadas pelo meio da rua. Se você procura uma boa localização, e bom custo benefício vale a pena.
Stayed 7 nights in Jun 2017

8/10 Good

MARISA

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

BELIZAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente, muy buena ubicación. Muy cómodo, prolijo. Encontré una muy buena oferta y estuvo muy bueno todo
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Rocio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion
Ropa de cama y bano de pesima calidad Pesimos utensilios de cocina Aislamiento de sonido inexiste de una habitacion a otra El mantenimiento y la limpieza no son buenos Baja calidad del wi-fi