Located in a quiet side street - from the outside it looks like a residential block. The staff are friendly and obliging. The suites are large, clean and comfortable. Well equipped with microwave, fridge and hob for those who would choose to eat in. Nearby neighbourhood restaurants are also worthy of a visit. 20 Minute walk to Recolleta along the Ave Librador, through glorious parkland., .
We stayed at San Telmo Luxury Suites for two nights at the beginning of February and found the hotel to be perfect for our needs. Our first direct contact with the hotel was a telephone call from our ship asking of they could arrange for a car to collect us at the port and this request was accommodated without any problem. It was very helpful that the staff answering the calls spoke good english. On arrival at the hotel we were given a warm welcome and some extremely useful information and maps on the city in general and on the local area in particular.
It was very pleasing to find that the hotel, in all aspects, was as shown in the information provided in the Expedia website.
This area of the city is the older part and the hotel is ideally located for the local colour and for access to other areas of interest around the city, some within reasonable walking distance and others by taxi.
My fiance and I were here for 8 days in October. October isn't the best month to visit Buenos Aires, being the beginning of spring, and there were a couple days of torrential rain and very cool nights. That being said, Palermo Place helped us make the most of our trip, and without the help of their staff we would have been absolutely lost! I think that is the difference with this hotel. The facilities are great, and every room has a kitchenette (great for late start mornings) and is very modern and well done, although the beds could be a bit more comfortable. What sets it apart though is the staff and how much they care about their guests. When we checked in we were greeted with a smile, and robes and slippers in the room along with a bottle of wine! Very welcome after a 15 hour flight! Every day we were asking the staff questions about where to go, what to do when it rained, etc. and they always had great recommendations. They even made reservations at restaurants for us, and arranged our cab ride back to the airport. I have never experienced this level of customer service before!