Lounge

Reviews of Regnum Residence

4 out of 5
Regnum Residence
Ganz Utca 8, Budapest

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 409 reviews" "
Rating 8 - Good. 175 out of 409 reviews" "
Rating 6 - Okay. 48 out of 409 reviews" "
Rating 4 - Poor. 8 out of 409 reviews" "
Rating 2 - Terrible. 2 out of 409 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edin, Sibenik

Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in a nice quiet area of the city. Its on the edge of the centre so does involve a bit of walking and / or use of the public transport (which is close, very good and reasonably priced). The included breakfast was fine but doesn't really cater for british tastes so we didn't enjoy it too much but if you like the European taste then you'll probably enjoy!
Stayed 3 nights in Jan 2024

6/10 Okay

Jane

Liked: Room comfort
Tired rooms
The hotel suite was very spacious but rather worn & tired. The carpet was marked, with dust at the edges. The tv set top box didn’t work but that was ok by us as there were only 2 English speaking channels - BBC world & CNN! Breakfast was ok but we were ignored by the staff for over 15mins before anyone came to take our order. We stayed for 3 nights over a weekend and the restaurant & bar didn’t open once! This hotel was booked for its location rather than facilities so it worked ok for us but not sure I would pay to stay again.
Stayed 3 nights in Nov 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

DENNIS BRIAN

Stayed 4 nights in Oct 2023

8/10 Good

YS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All is good. Could have more breakfast options.
Stayed 1 night in Oct 2023

10/10 Excellent

Attila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 7 nights in Sep 2023

6/10 Okay

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room but exactly above the bar that’s open till 23:00. I don’t like to use conditioner if not very hot. So it was extremely loud and with smell of smoke. The reception staff are very pleasant and attentive. The breakfasts are terrible, although the coffee is wonderful.
Stayed 4 nights in Aug 2023

10/10 Excellent

bart

Travelled with family, Travelled with family and small children
great hotel!! super clean, very friendly staff. good breakfast. all in all had a very nice stay with my family.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mathieu, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff, convenient location and quiet nights!
Stayed 3 nights in May 2023

10/10 Excellent

Hank

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Freda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel felt small and intimate. Great breakfast! It was quiet and easily accessible for taxi pickup.
Stayed 2 nights in Apr 2023

8/10 Good

Jeremy, Wokingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly, helpful staff but breakfast a bit sub-standard for a 4 star hotel - e.g selection just about adequate but often items missing or running out.
Stayed 3 nights in Mar 2023

10/10 Excellent

Oliver

Stayed 2 nights in Jun 2022

8/10 Good

Svitlana

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from László, General Manager on Feb 8, 2022
Dear Guest, Thank you for your feedback about our hotel. I am happy that overall you had a pleasant stay with us. Regards,

8/10 Good

Irena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good overall experience
The hotel is very well maintained in the common areas, and is very clean. The staff is really nice on reception. The room we had slight issues with, as it was not maintained as I would expect. The cleaning can be improved in the room, and some bathroom features should be fixed - as the broken magnifying glass for example. Breakfast good but basic, no fresh juices, some of the bread was cold on touch, as it was not defrosted yet. Overall a good stay, but needs to be improved for the 4* it has.
Stayed 1 night in Oct 2021

10/10 Excellent

Istvan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from László, General Manager on Feb 8, 2022
Dear István, Thank you for your feedback about Hotel Regnum Residence. I am happy to read that overall you had a good time in our hotel. I hope you will choose our hotel for your next visit to Budapest! Regards,

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from László, General Manager on Feb 8, 2022
Dear Guest, Thank you for your feedback about Hotel Regnum Residence. I am happy to read that overall you had a good time in our hotel. I hope you will choose our hotel for your next visit to Budapest! Regards,

8/10 Good

Ann Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020
Response from László, General Manager on Feb 8, 2022
Dear Ann Marie, Thank you for your feedback about Hotel Regnum Residence. I am happy to read that overall you had a good time in our hotel. I hope you will choose our hotel for your next visit to Budapest! Regards,

8/10 Good

Arif

Stayed 2 nights in Aug 2020
Response from László, General Manager on Feb 8, 2022
Dear Arif, Thank you for your feedback about Hotel Regnum Residence. I am happy to read that overall you had a good time in our hotel. I hope you will choose our hotel for your next visit to Budapest! Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andras at the front desk provided excellent customer service. The room was tastefully decorated and very comfortable. The breakfast was outstanding.
Stayed 1 night in Dec 2019

8/10 Good

Monika

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
4 nights stay
Good: Its close to city centre Bad: no dinner in the restaurant only lunch
Stayed 4 nights in Nov 2019

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a quiet location & large comfortable rooms, this hotel is a good choice. Basic but free breakfast is served. I have stayed here several times bit have found some rooms have better A/C. Its a pity that their restaurant doesn't open for dinner service or provide a room service menu.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Budapest
The room was great big and comfortable. The hotel is located between the 4-6 tram and the metro a few min walk to both so you can get anywhere in Budapest.
Stayed 4 nights in Aug 2019

6/10 Okay

Che

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor room service
I have booked 1 suite and 1 double room, but when I checked in, I was informed I only booked 2 double rooms. Fortunately, I had the booking receipt with me and after showing it to the receptionist, I then got what I have booked. This is a nasty shock at the start of my holiday. The room service can be improved, as we stayed for 4 nights, shower gel, shampoo and tissue were not replaced and I had to get it from the reception.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good., room clean and huge, I recommend
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located in a quiet residential area on the Buda side with several cafes & restaurants nearby. Supermarket & metro/bus links only a short walk away. Great room size, clean, blackout curtains & reasonably comfy bed with separate toilet & separate bathroom with bath & shower. Kettle, fridge, hairdryer & flat scrern tv although only the news was available in English. A/C was very poor & was offered a fan but had to change room the next day as it was just too hot to sleep. Alternative room given on the road side of the building was much improved. Reception staff friendly & very helpful. There is a small outside patio area useful if you are a smoker. Breakfast was ok although very basic. I booked this hotel as advertised it had a restaurant but was informed that it was shut at night which was very annoying so description of a restaurant needs to be replaced with breakfast room.
Stayed 3 nights in Jun 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family oriented hotel
Everything was good from check in to check out, smooth, easy, no bumps. Nice English speaking front desk staff, tasty breakfast (same every day), clean inside and out. Good location, 5 minutes away from Danube river and public transportation stop (bus and tram) right across from Hungarian Parliament Building. Very nice restaurant Kacka with local cuisine just two blocks away and Kiraly term bath just around the corner. Would highly recommend it. Thanks to the staff.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked in a quiet position. Size of room great. Air conditioning not great.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for our needs. Room very good with very large balcony, which we used regularly. Only downside was that breakfast room staff didn't appear welcoming and keen to help.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
New hotel Friendly staff But P-Air Airport company was a scam. never picked me up from airport or the hotel I want to claim the money i paid for pick up service Regards
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff plenty of information about excursions. Room large and comfy. Breakfast was a bit boring
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern property with spacious rooms. Enjoyed good breakfasts during my stay. No evening meals were available but choice of nearby restaurants is available.
Stayed 3 nights in Feb 2019

8/10 Good

Nonky, London

Liked: Room comfort
Nice hotel but now looking rather tired and in need of refurbishment.Reception staff helpful but breakfast staff sullen. Hit and miss with the cleaning of rooms.Breafast could really be better.
Stayed 5 nights in Dec 2018

10/10 Excellent

Eliana

It was wonderful: Great location, good access to public transportation, friendly staff, a comfortable and clean room, good breakfast. I highly recommend this hotel
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Recently I stayed a week at the Regnum Residence Hotel. It was my third or fourth stay at this hotel. While many aspects were good, it wasn't up to its previous high standard. First the good: The location will appeal to many, centrally located on the Buda side, away from the main tourist areas of Pest, but close to the Danube and 10 minutes' walk from the metro. Front desk staff in particular were friendly and helpful. Rooms are a nice size with a safe, small fridge, and kettle with coffee and tea. Wifi was fast and reliable. There is a gym, grocery stores and pharmacies in the area. However, we had a few disappointments, none major, but overall a bit of a decline from previous visits. As others have noted, the breakfast buffet is a bit lacking. Some items were not hot, and french fries were used a replacement when they ran out of a regular item. The hot sausages, breads and jams could have been of higher quality. Arriving after the main breakfast rush, many tables would be missing knives or forks. Maybe for an included breakfast, it's okay. The housekeeping was a bit irregular. More than once, when leaving my room around noon, I would put the "service" sign on my door, then come back several hours later to find the room had not been serviced. The lack of electrical outlets in the room, specifically near the bed, was a bit unusual. We had to charge our phones on the floor beside the fridge. Overall, a decent option with strengths, but with room for improvement.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Susan, bedfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regnum Residence
Nice hotel, close to the Danube, we were out most of the day but on returning to the hotel the room and bathroom had been cleaned. There is so much to see and do in Budapest, we will be going back again definitely.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

V, Staines, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Location
Most of the staff have been excellent. Room Service lady was great. Room was excellent and well equipped. Breakfast options were limited but not end of world. Only the reception guy on night shift was a bit weird as every time we ask for a bottle of water, he wasn't very helpful.
Stayed 3 nights in May 2018

8/10 Good

Kate, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Regnum Residence are superb! We were very impressed with their service in every way. I've read reviews which were a bit negative about the breakfast buffet, but we found it was fresh and healthy. Our favorite thing about the hotel was the towels! They are by far the softest and most cuddly towels I've ever had at a hotel! Our least favorite thing was the room temperature. The air conditioning is really more of a fan/circulation system, and the room got quite hot and stuffy during our stay. The room was clean, the bed was very comfortable and the service was excellent, so we would definitely stay here again!
Stayed 2 nights in Apr 2018

8/10 Good

Pickwick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and location
Hotel and Staff very good. Hot part of breakfast could be improved. Reception staff excellent very good customer service, along with house keeping, and the young lady looking after us at breakfast. Thank you all😆
Stayed 4 nights in Apr 2018

4/10 Poor

JER, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not quite the same!
Have stayed at the Regnum before but the service has since deteriorated considerably. The breakfasts for instance are very basic - and on the last day of my stay they even ran out of milk - cereals are not quite the same without milk. Have stayed in Budapest several times at different hotels, many of which offer a far better service.
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I liked , the only issue I had was the parking
Stayed 1 night in Feb 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budapest - Beautiful City
Great hotel, good location for access to the City across the river.
Stayed 2 nights in Jan 2018