Reception

Reviews of Hotel Museum Budapest

4 out of 5
Hotel Museum Budapest
Trefort utca 2, Budapest

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 1006 reviews" "
Rating 8 - Good. 407 out of 1006 reviews" "
Rating 6 - Okay. 84 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was comfortable. My only issue was the darkness of the room. 3 lamps with 3 strobe lights attached. All seem to have the lowest watt bulb in the market. At times I had to use my iPhones light to see better.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony, Dorchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. We booked breakfast and it was definitely worth. A great choice of food that set us up for the day. The room was excellent and serviced daily. We booked a terrace room which was really lovely. I would recommend this hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Giorgio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with lovely staff. Special mention to Amanda who made the best cocktails and also helped us arrange a birthday surprise for our friend.

10/10 Excellent

Patricia, Penzance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely ideal hotel for a family, couples or friends. Great room for three of us with plenty of room for luggage as well. Beautiful hotel in old building but modern inside. Staff very friendly and helpful. Easy to walk into city area and the hotel is situated in a quiet street. Interesting building opposite hotel which you need to ask reception about as it’s a special place!! Definitely recommend and would stay here again when we visit this beautiful city again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Mario Humberto

Stayed 3 nights in Jan 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Margaret

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very central location. Staff very helpful. Bar facilities were not great. Bad ambience and bar closed very early
Stayed 3 nights in Nov 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed and close to the city sights and the breakfast was very good and fresh each day. The staff were very friendly and attentive and able to answer our questions about the local transport and restaurants.
Stayed 3 nights in Nov 2023

6/10 Okay

Sue

Travelled with group
Liked: Cleanliness, staff & service
Staff lovely Room big and comfortable Bathroom great. Beds comfy and location good if you like walking! - Aircon ineffective so opening windows meant lots of noise from street below. Bar closes at 10! Hot breakfast items limited, unappetising and options questionable (mixed veg, mixed beans, grey fried eggs), food kept running out and took a while to replace, layout caused crowding problems and often queueing for seats. €10 per hour for a late checkout whereas a friends hotel down the road (Continental) was free of charge.
Stayed 3 nights in Oct 2023

8/10 Good

Susan Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Oct 2023

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Laura

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I didn’t feel the hotel was 4 star. Service and checkin were excellent but the facilities were dark and often not clean, particularly the spa area. Room was large and quiet but could have been cleaner.
Stayed 1 night in Sep 2023

8/10 Good

M

Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was amazing, although the bed was a bit hard. Other than that, everything was perfect and we'd diffinately return.
Stayed 3 nights in Aug 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old converted building. Great breakfast. Close to many major tourist destinations
Stayed 3 nights in Aug 2023

10/10 Excellent

Sandeep

Stayed 3 nights in Jul 2023

10/10 Excellent

VICTOR

Stayed 2 nights in Jul 2023

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff a credit to the hotel. All were welcoming especially the young man in the breakfast room who acknowledged everyone with a smile, despite some miserable residents!
Stayed 3 nights in Jul 2023

6/10 Okay

Ariel

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Sasha, Milwaukie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!!!
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to transportation
Stayed 3 nights in Jun 2023

10/10 Excellent

racheli

Stayed 3 nights in Jun 2023

6/10 Okay

Russell, Christchurch

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good points are the property is in a quiet convenient location, the room was fine very comfy bed, The bad points were having to wait nearly an hour for my room even though it was supposed to be ready at 1500hrs ,due house keeping issues! they did offer me a free drink from the bar though. The breakfast looked great but the hot section was cold.
Stayed 1 night in May 2023

10/10 Excellent

Kapil

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place with lots of facilities.
Stayed 1 night in May 2023

8/10 Good

Pryank

Liked: Cleanliness, staff & service
Good location, Very quite but still near to main city attractions Rooms are decent size but bathrooms/ shower r small. Restaurant /breakfast area has good food but repeated every day. Lounge is decent size with bar never seen any action at bar. Lack of staff I guess.
Stayed 3 nights in May 2023

8/10 Good

assaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

CAMPBELL

Stayed 3 nights in Mar 2023

10/10 Excellent

Ester

Stayed 1 night in Mar 2023

6/10 Okay

Klemen

Business traveller
Liked: Room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Hiral

Travelled with family
Disliked: Staff & service, property conditions & facilities
A very awful experience, 2 rooms were booked and were far away from each other, no courtesy to give a any room closer even after requesting. No Air Condition, Extremely old TV running cable so no channels in English Language all in Hungarian. Poor choice of breakfast options and the same breakfast everyday. Booked a cab via hotel but neither did they say nor did the taxi driver that its their independence day so all shops and markets were closed so was a waste of a trip and wasted money on commute, after being told this once back at the hotel the staff member was laughing instead of apologising. Absolutely ridiculous service.
Stayed 4 nights in Mar 2023

10/10 Excellent

Mordechai, brooklyn

Travelled with family
Liked: Staff & service, property conditions & facilities
Great Hotel - Great Staff - Especially George # front desk
Stayed 3 nights in Mar 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good staff. Breakfast was pretty underwhelming though and the free massage that was included is only available in limit hours and was almost always fully booked
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Ma. Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, walkable and there is a nearby train station that takes you to almost all the sites you want to visit.
Stayed 3 nights in Sep 2022

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it!
Clean and well kept. Relaxing. Good service. Excellent location - close to the center, but quiet. The air conditioning needs an improvement for those hot days.
Stayed 4 nights in Jul 2022

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting in the room poor.
Stayed 1 night in May 2022

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, welcoming hotel close to the centre of Budapest. Friendly attentive staff, comfortable rooms. Substantial tasty breakfast. All in all a highly recommended base for exploring Budapest.
Stayed 2 nights in May 2022

10/10 Excellent

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
lovely reception and SPA, friendly atmosphere
Stayed 4 nights in May 2022

10/10 Excellent

Mordechai petechya zeev

Stayed 2 nights in May 2022

10/10 Excellent

Helen, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a weekend stay. Everything is walkable and public transport is also easily accessible. The hotel breakfast was good and the staff at the front desk are really helpful and friendly. The room was comfortable and quiet.
Stayed 4 nights in Apr 2022

8/10 Good

Aner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really a good place to long or short stance
Stayed 2 nights in Apr 2022

10/10 Excellent

Robert

Stayed 4 nights in Mar 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel. Very central. Room was very warm and air con didn't really work.
Stayed 3 nights in Feb 2022

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

6/10 Okay

Natalia

Liked: Staff & service, property conditions & facilities, room comfort
Good and central location. The hotel looks nice. But the room was dirty. Breakfast is not tasty and not high quality. The vegetables were spoiled. The hotel is not really the 4 stars they declare. In the room was poster from the hotel that if you post a positive review then you get a drink in the hotel bar
Stayed 2 nights in Feb 2022

10/10 Excellent

Bar

Stayed 6 nights in Jan 2022

10/10 Excellent

ELENI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

6/10 Okay

Ivana

Liked: Cleanliness
Stayed 3 nights in Dec 2021