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Reviews of ibis Budapest Citysouth

3 out of 5
ibis Budapest Citysouth
Utca Ferde 1-3, Budapest

Reviews

8.0

Very good

Rating 10 - Excellent. 84 out of 229 reviews" "
Rating 8 - Good. 85 out of 229 reviews" "
Rating 6 - Okay. 43 out of 229 reviews" "
Rating 4 - Poor. 8 out of 229 reviews" "
Rating 2 - Terrible. 9 out of 229 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dragos

Stayed 3 nights in Mar 2024

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

MUHAMED KALEEL

Stayed 1 night in Dec 2023

4/10 Poor

Liam

Disliked: Property conditions & facilities
Property was substandard, room was noisy with a dripping toilet and the shower mixer not functioning properly. Kids running up and down the corridor, screaming, knocking doors at 10pm, I complained and it was dealt with poorly and kids at it again until 11pm. Breakfast was atrocious, I arrived at 0900 to breakfast to find most of it gone, even the cutlery with a sign pointing out how much waste they had the day before, so I'm guessing their strategy for this was to not replenish anything. I had 2 small sausages, beans and a croissant and just a fork for it all.
Stayed 2 nights in Oct 2023

6/10 Okay

Oliviu

Business traveller
Disliked: Staff & service, room comfort
avoid!
I would rate the hotels rather expensive for what it has to offer. And when the customer service is poor, I would say that the hotel should be avoided. My first room had a powerful sewage smell when it was claimed, the receptionist said that he knew about the problem, but he forgot about it and provided me with such a room... I received eventually another room, where let's say everything was fine. I will stay away from this hotel next time.
Stayed 1 night in Sep 2023

8/10 Good

George, New Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
20 minites away from airport
Stayed 1 night in Sep 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad smell in the room and the hotel has no working air conditioner !!! They changed our room and it was the same, there were multiple guests at the desk complaining about the same issue
Stayed 1 night in Aug 2023

2/10 Terrible

Jennifer

Stayed 3 nights in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2023
Response from Viktória on Jul 14, 2023
Dear George,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Viktória PásztorAssistant General Manager

10/10 Excellent

Teofil

Travelled with family
Liked: Property conditions & facilities
Nice Hotel, kind personel
Stayed 1 night in Jul 2023

10/10 Excellent

Natalie, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived quickly from the airport. Free parking is available. Shopping center is across the street.
Stayed 1 night in Mar 2023

6/10 Okay

Carl

Stayed 1 night in Feb 2023

10/10 Excellent

Bianka

Stayed 1 night in Jan 2023

2/10 Terrible

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No sleep
Midnight until 3am. No sleep. Second floor group on teenagers arrived late evening . Shouting and slamming doors, partying all nite. No one dealt with it , asked several times to keep noise down nothing changed left hotel at 3.30am. Disgraceful
Stayed 1 night in Dec 2022

10/10 Excellent

Mark

Stayed 3 nights in Sep 2022

10/10 Excellent

Matei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good !
Stayed 1 night in Sep 2022

8/10 Good

Mateusz

Liked: Cleanliness, amenities
Affordable and well located hotel.
Stayed 3 nights in May 2022

8/10 Good

KEVIN

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022

10/10 Excellent

Erich

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
It was a nice place for a nice price
Stayed 1 night in Aug 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the location of the hand soap in the bathroom, not close to the sink. Also the electric socket was hudden under the desk, very difficult to find and use.
Stayed 1 night in Jun 2022

10/10 Excellent

Dóra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the first time that I stay in the hotel, when I have an early flight always choose this hotel, it's close to airport, great location, next to the public transport (metro, bus, tram, airport bus), next to a shopping mall. Room is standard Ibis room with a balcony, bed was comfortable. This time I tried a hamburger from the bar, it was very yummy. Friendly and helpful staff as always.
Stayed 1 night in Apr 2022

8/10 Good

Dóra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, next to the underground station, bus station, shopping mall, near to the airport. Room is standard Ibis room, bathroom could be better, bed was comfortable, the room also has a balcony. Staff members are very friendly and helpful.
Stayed 1 night in Apr 2022

6/10 Okay

Daria

Stayed 2 nights in Mar 2022

10/10 Excellent

Tal

Stayed 1 night in Mar 2022

8/10 Good

DeAnthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
The stay was good. I only suggest that they add more electrical sockets into the room in order to plug in multiple devices at once.
Stayed 1 night in Feb 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Peter Beke - Assistant General Manager on Jan 28, 2022
Dear , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Majed, Aley

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I checked in 1 night before because the cooling system was not working. They didn’t accept to refund the price of the last night.
Stayed 3 nights in Sep 2021

8/10 Good

Leonidas

Travelled with family
Liked: Staff & service
Ok to stay
A classic Ibis service... simple, practical, clean and good value for money.
Stayed 1 night in Jul 2021
Response from Peter Beke - Assistant General Manager on Jan 7, 2022
Dear Leonidas, Thank you for choosing our hotel, your feedback is very important to us! I will forward your review to our team, we are always looking for opportunities to make our gests even more satisfied! Hopefully, you will visit us again soon and your experience will be even better thant the previous one. Kind regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Peter Beke - Assistant General Manager on Jan 7, 2022
Dear , Thank you for choosing our hotel, your feedback is very important to us! I will forward your review to our team, we are always looking for opportunities to make our gests even more satisfied! Hopefully, you will visit us again soon and your experience will be even better thant the previous one. Kind regards,

8/10 Good

Jozsef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from TTamas on Aug 25, 2020
Kedves József, Örülünk, hogy szállodánkat választotta budapesti tartózkodásakor, illetve köszönöm visszajelzését. Remélem hamarosan újra üdvözölhetjük az ibis Budapest Citysouthban. Tóth Tamás Igazgató

6/10 Okay

Paul

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2020
Response from TTamas on Aug 24, 2020
Dear Paul, Thank you for your review. Best regards, Tamas Toth General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price
Stayed 1 night in Jul 2020
Response from TTamas on Aug 3, 2020
Dear Guest, Thank you for your review. Happy you had a nice time in our hotel. Regards, Tamas Toth General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from TTamas on Feb 17, 2020
Dear Client, Thank you for your rating about your stay. Hope to welcome you back soon! Best regards, Tamas Toth General Manager

4/10 Poor

Atif

Business traveller
Disliked: Cleanliness, property conditions & facilities
Restaurant was not even open.
Stayed 1 night in Feb 2020
Response from TToth on Feb 12, 2020
Dear Atif, Thank you for choosing our hotel for your stay. I apologize as your stay was not up to your expectations. I would like to kindly inform you that our a'la carte restaurant is physically our bar which is open daily from 12:00 till 22:00. After 22:00 our bar is open and serves limited number of meals and full offer of drinks. Best regards, Tamas Toth General Manager

8/10 Good

Gabor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location Close to the Airport
We arrived late to Budapest and the hotel was close to the airport. Service was standard IBIS.
Stayed 1 night in Jan 2020
Response from TToth on Jan 15, 2020
Dear Gabor, Thank you for choosing our hotel for your stay in Budapest. I'm happy you liked our hotel. Hope to welcome you back soon! Best regards, Tamas Toth General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from TToth on Jan 6, 2020
Dear Guest, Thank you for your excellent rating! Hope to welcome you back! Warm regards, Tamas Toth General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from TTamas on Oct 31, 2019
Dear Guest, Thank you for rating. Hope to see you soon back! Best regards, Tamas Toth General Manager

10/10 Excellent

sarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from TToth on Oct 7, 2019
Dear Sarit, Thank you for your positive rating about your stay. Hope to welcome you back! Best regards, Tamas Toth General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from TTamas on Aug 7, 2019
Dear Guest, Thank you for your excellent feedback about your stay and hope to see you soon back! Best regards, Tamas Toth General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, clean, reliable quality. Friendly staff.
Stayed 1 night in Jul 2019
Response from TToth on Jul 31, 2019
Dear Guest, Thank you for your excellent feedback about your stay and hope to welcome you back soon! Best regards, Tamas Toth General Manager

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from TToth on Jul 29, 2019
Dear Erika, Thank you for your kind feedback about your stay. Hope to see you soon back! Warm regards, Tamas Toth General Manager

6/10 Okay

Roderick

Liked: Staff & service
You get what you pay for.
Location far from centre but public tranportation near by, area itself offers norhing except for a big mall that closes 8pm. Hotel basic, clean but worn out. Breakfast just ok.
Stayed 2 nights in Jun 2019
Response from TTamas on Jul 8, 2019
Dear Roderick, Thank you for your feedback about your stay. Hope to welcome you back! Best regards, Tamas Toth General Manager

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I never stayed in a hotel where the carpet was so dirty, there were stains all over, some were brown. There was visible dirt on the carpet, clearly they dont hoover often. We found a massive spider web under one of the tables, the curtains were dirty and old. To top it off there was blood on the bed sheets one day when they were changed. Overall the room was dirty, smelly and uncomfortable, the air con didnt really work and it was very warm. We had a 1 year old child with us and they didnt provide a travel cot even though they show one in their pictures
Stayed 3 nights in May 2019
Response from TTamas on Jun 3, 2019
Dear Guest, Thank you for your feedback about your stay. I would like to apologize as the cleanliness of the room was not up to your expectations. Hope to welcome you back. Warm regards, Tamas Toth General Manager

6/10 Okay

Richard

Stayed one night after an afternoon flight before driving to Slovakia the next day. Handy for this type of trip and close to the airport. Parking outside the hotel was free at weekends so we could park even closer than the hotel's paid car park for free, but this would be trickier in the week. Room was ok, but a bit tired especially the bathroom. The air conditioning didn't work so we had to have the balcony door open all night, which made it noisy as the road outside is busy. The metro station is right outside and lots of buses, including to the airport, and the trams stopped outside. The metro station was closed but it was still easy to get a bus into town in the evening. Overall, not luxury or in the heart of the city, but fine for an overnight stay close to the airport.
Stayed 1 night in May 2019
Response from TTamas on May 27, 2019
Dear Richard, Thank you for your very detailed review about your stay in our hotel and really hope we can welcome you again soon! Best regards, Tamas Toth General Manager