13 indoor pools, outdoor pool, pool umbrellas, sun loungers

Reviews of Aquaworld Resort Budapest

4 out of 5
Aquaworld Resort Budapest
16 Ives street, Budapest

Reviews

8.8

Excellent

Rating 10 - Excellent. 361 out of 698 reviews" "
Rating 8 - Good. 265 out of 698 reviews" "
Rating 6 - Okay. 53 out of 698 reviews" "
Rating 4 - Poor. 12 out of 698 reviews" "
Rating 2 - Terrible. 7 out of 698 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GUNHEE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with waterpark for family. By paying 30 extra euros we could do late checkout until 3pm including pool access.
Stayed 1 night in Apr 2024
Response from Fatima Láng on Apr 12, 2024
Dear Gunhee, Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our resort and took advantage of our late checkout option. We hope to welcome you back again soon for another unforgettable getaway!Best regards, Fatima Láng Guest Relation Supervisor

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids!
Stayed 2 nights in Dec 2023
Response from Fatima Láng on Jan 16, 2024
Dear Peter, Thank you for your lovely review. We are glad to read that you had a fantastic stay and you enjoyed your time. We would be more than happy to have you back in nearr future. Best regards, Fatima LángGuest Relation Manager

8/10 Good

Cham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place fpr water team park around Budapest
Stayed 1 night in Dec 2023
Response from Fatima Láng on Feb 26, 2024
Dear Cham, Thank you for your kind feedback. We are happy that you enjoyed your stay and hope to see you in future.Best regards, Fatima Láng Guest Relation Supervisor

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Noa

Stayed 3 nights in Oct 2023

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
An ok hotel, very busy because of the aquapark
An ok hotel, I would give a 3 star. On arrival the reception was extremely busy, but had places to sit in the lobby bar. Disappointing, the armchairs were very dirty and looked scruffy. The rooms were clean and big, but furniture needs maintaining as doors were hanging on some cupboards. The bath robes looked dated too and sadly, guests of hotel don't get a locker in the spa or the aquapark and you are therefore left with no option but to walk around the place in your bathrobe. The food in the restaurant was OK, would say average. Anything that we charged to the room, attracted a service charge that we weren't made aware of it.
Stayed 2 nights in Aug 2023
Response from Fatima Láng on Sep 5, 2023
Dear Guest, Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your honesty and take all comments seriously as we strive to improve our services.We apologize for the inconvenience you experienced during your check-in. We will work on improving our efficiency during peak times.Regarding the cleanliness of the lobby bar's armchairs, we are disappointed to hear that they did not meet your expectations. Our housekeeping team will be alerted to ensure that such issues are promptly addressed to maintain a clean and comfortable environment for our guests.Your comments about the room condition help us identify areas where we can enhance our maintenance efforts.In regard to the service charges, we apologize for any lack of clarity in communicating this policy to you.We hope that you will consider staying with us again in the future, and we will do our best to exceed your expectations. Best regards, Fatima Láng Guest Relation Supervisor

8/10 Good

Mohamed

Stayed 2 nights in Aug 2023

10/10 Excellent

Tibor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Lior

Travelled with family
Disliked: Staff & service
Not worth the amount paid
Food was poor, facility was poor with bad smell in bathroom and a broken door.
Stayed 2 nights in Jul 2023
Response from Fatima Láng on Aug 3, 2023
Dear Lior,thank you for sharing your experiences.We are sorry for the inconveniences you might have encountered with. We will address this issue and make sure to improve on this matter.We hope that your overall experience was great.We would love to welcome you back.Best regards,Fatima LángGuest Relation Supervisor

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately only stayed one night here but I would definitely return. All of the staff from the reception to the waiting and cleaning staff were very friendly and helpful. I very much enjoyed my stay. The building itself is slightly dated and the rooms were not completely soundproof; you are able to hear a toilet flushing while walking through the corridor. However, the room was very clean and comfortable with plenty of storage and even a drying rack for clothes. Also, the air conditioning system was very strong which was fantastic. The food options at dinner and breakfast were varied and of good quality. Aquaworld was brilliant. Being a guest in the hotel there is access to it and its slides as well as the oriental spa which had a fantastic sauna world. Plenty of parking on site.
Stayed 1 night in Jul 2023
Response from Fatima Láng Guest Relation Supervisor on Jul 12, 2023
Dear Louisa, Thank you for your valuable feedback on your recent stay at our hotel.We're thrilled to hear that you had an enjoyable visit overall. We're glad to know that our staff provided friendly and helpful service throughout your stay.We're delighted to hear that your room was clean, comfortable. It's great to know that you were sastisfied with the AC system as well. We're also glad you enjoyed the food selection. Our team takes pride in providing varied and high-quality dining experiences for our guests, and we're pleased that you appreciated our offerings.Thank you once again for your feedback, and we hope to welcome you back for a longer stay in the future. Best regards, Fatima Láng Guest Relation Supervisor

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jul 2023

8/10 Good

Jozef

Stayed 4 nights in Jul 2023

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked : -The cleanliness and comfort of the property -Very polite and friendly staff -Delicious food Will definitely recommend
Stayed 4 nights in Jun 2023
Response from Fatima Láng on Jun 15, 2023
Dear Fariba, Thank you for your lovely review. We are pleased to read that you were satisfied with our colleagues and with the food selection as well. We are glad that you had a nice stay and hope to have you back in near future. Best regards,Fatima Láng Guest Relation Supervisor

8/10 Good

Jeremy

Liked: Cleanliness
Stayed 3 nights in May 2023

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall an ok
the room was great, the location as well. If we are 3 people it would have been nice to get at least 2 bottles of water...beside the fact that there is a need to pay for everything (even an extra cup or an ice) it was ok. As for the slides, to those that require a float the wait is too long - and not enough floats
Stayed 1 night in May 2023
Response from Fatima Láng Guest Relation Supervisor on May 31, 2023
Dear Michal, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive remarks about the room and the location; it's great to hear that you enjoyed your overall experience.We understand your concern about the availability of water bottles for multiple guests in the room. We apologize for any inconvenience caused by not providing enough water bottles. Your feedback will be shared with our team to ensure we address this issue and make improvements in this area.Regarding the additional charges for certain amenities such as extra cups or ice, we apologize if this came as a surprise. We strive to provide a transparent pricing policy, but we will review our offerings to ensure that our guests have a clear understanding of what is included in their stay.We also appreciate your feedback about the slides and the wait time for those requiring floats. Our team is constantly working to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Fatima Láng Guest Relation Supervisor

10/10 Excellent

Edvinas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Ugur, miami

Stayed 4 nights in Apr 2023

10/10 Excellent

Luka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! We will be coming back again.
Stayed 2 nights in Apr 2023
Response from Fatima Láng Guest Relation Supervisor on Apr 20, 2023
Dear Luka, Thank you for your brief but super rating.We are happy that you enjoyed your stay and hope to see yoz again soon. Best regards,

10/10 Excellent

Efrat

Stayed 2 nights in Mar 2023

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Tetiana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jakov

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
The swimming pools are fun, but the weekend we stayed in a hotel was very crowded. Generally, the hotel is an average 4* hotel and you get what you expect, so overall experience was positive and pleasant.
Stayed 2 nights in Jan 2023
Response from Fatima Láng GR Supervisor on Jan 30, 2023
Dear Jakov,Thank you for visiting our hotel, we truly appreciate the time you spent sharing your review with us on Expedia.We hope to have the chance to welcome you back soon for many more experiences in Budapest.Best regards,

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Response from Fatima Láng GR Supervisor on Jan 15, 2023
Dear Luka,Thank you for your wonderful review following your stay with us. We hope to have many more opportunities to host you again. Best wishes,

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Fatima Láng GR Supervisor on Jan 15, 2023
Dear Ran,We were very happy to receive your great endorsement. We hope to have many more opportunities to host you again. Best wishes,

8/10 Good

Kim Pui

10/10 Excellent

karoline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. We liked everything.
Stayed 3 nights in Dec 2022
Response from Fatima Láng GR Supervisor on Dec 30, 2022
Dear Karoline,Thank you so much for taking the time to tell us about your experiences regarding your stay at Aquaworld Resort Budapest.We are happy to know that you were satisfied with the service provided by our hotel.We highly appreciated the opportunity to serve you and to create a memorable experience.We hope your next visit will be just as pleasant as the previous one.Kind regards,

8/10 Good

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Fatima Láng GR Supervisor on Dec 30, 2022
Dear Kamil,Thank you so much for taking the time to tell us about your experiences regarding your stay at Aquaworld Resort Budapest.We are happy to know that you were satisfied with the service provided by our hotel.We hope your next visit will be just as pleasant as the previous one.Kind regards,

10/10 Excellent

eran

Stayed 2 nights in Dec 2022
Response from Fatima Láng GR Supervisor on Dec 30, 2022
Dear Eran,Thank you so much for taking the time to tell us about your experiences regarding your stay at Aquaworld Resort Budapest.We highly appreciated the opportunity to serve you and to create a memorable experience.We hope your next visit will be just as pleasant as the previous one.Kind regards,

2/10 Terrible

Moran marina

Travelled with family
Stayed 1 night in Dec 2022
Response from Fatima Láng on Dec 14, 2022
Dear Moran Marina,Thank you for your review. We would like to get more details about your experiences so that we can follow up on it. Please contact us directly!Thank you in advance,Kind regards,

8/10 Good

Raluca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for 3 Days. The kids liked the Aquaworld. The lobby bar is very small for the hotel capacity. The breakfast vas the same every day.
Stayed 3 nights in Nov 2022
Response from Fatima Láng on Dec 14, 2022
Dear Raluca,Thank you so much for taking the time to tell us about your experiences regarding your stay at Aquaworld Resort Budapest.We are happy to know that you were satisfied with the service provided by our hotel.We hope your next visit will be more pleasant than the previous one.Kind regards,

10/10 Excellent

Eli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family choice. Will come again absolutely
Stayed 3 nights in Sep 2022

10/10 Excellent

Tamir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

naama

Stayed 1 night in Sep 2022

10/10 Excellent

Maria Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Stayed 1 night in Sep 2022

8/10 Good

yehudit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
nice
vacation with my children park is amazing front desk service was unpleasant most of the time spa was wonderful at breakfast you need to be half hour before closing or no food for you .....
Stayed 3 nights in Aug 2022

10/10 Excellent

NASER, Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it
Stayed 5 nights in Aug 2022

8/10 Good

Nahida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a massive resort catering for families who want to make the most of aqua world. It is 30 mins from the centre of Budapest-you will need a taxi (or bolt app/Budapest go app for public transport). The slides mainly cater with kids with height greater than 1.3m. Aqua world is chaotic at the weekends but a lot more enjoyable in the mornings or after 6.30pm-8.30pm (after the pools close). The apartment was massive and the restaurant did good food in a really well managed environment. There are games rooms and additional activities. The kids will be happy with this choice of hotel!
Stayed 3 nights in Jul 2022

10/10 Excellent

David, Chester-le-Street

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing five day stay at this property whilst attending the F1. It is amazing and would recommend to anyone. I travelled with my two daughters (8 and 13 years) and husband. The rooms are big and very clean. The aqua world is brilliant. Although it gets busy, you save a fortune as it is included in your stay rather than paying for a day pass. The hotel does have access to its own pools which are quieter but my children preferred aquaworld. Breakfast and evening meal are included. A lot of choice and quality is good!! There are a lot of servers making sure it stays clean and asking if you need anything else. Great value, an amazing place and we can’t wait to come back.
Stayed 4 nights in Jul 2022

10/10 Excellent

Pnina Gali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Definitely will come back
Amazing facility.
Stayed 2 nights in Jun 2022

4/10 Poor

Roman

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Problem with checking in.
The steff was unable to attend to my request. I ordered a ground floor apartment and got one upstairs. Nobody from the staff could give me a good apartment, only blamed someone else.
Stayed 3 nights in Jun 2022

8/10 Good

Maria Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Concept.
Stayed 3 nights in Jun 2022

10/10 Excellent

Xenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Lior

Stayed 1 night in May 2022

10/10 Excellent

LEE

Stayed 2 nights in Apr 2022
Response from Aquaworld Resort Budapest on May 13, 2022
Dear Lee, Thank you for your great rating. We are looking forward to seeing you again. Best regards, Lilla Watzke Guest Relations Assistant

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic stay. Second time we have visited and can’t complain about anything at all. Thank u aquaworld
Stayed 3 nights in Apr 2022
Response from Aquaworld Resort Budapest on May 13, 2022
Dear Erika, We could not be happier to read your kind words. It was our honor having you as our Guests for the second time and we are already looking forward to the third time. Kind regards, Lilla Watzke Guest Relations Assistant